All Infinite MLM Reviews
1-25 of 48 Reviews
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Tomas
Verified reviewer
Online Media, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Great Software Company
It was a very good and collegial collaboration with IOSS and we can recommend this company to all persons and companies who are looking for a good solution for MLM Software.
PROSWe liked it very much that IOSS programed our software exactly the way we needed it. Because our software has a lot of features other MLM-plans don't have (and we needed a web software "playing together" with an Android app, what made the task even more difficile), there was a lot of communication necessary during the developement... and that worked very good with Skype and Slack, even on the distance.
CONSThere is nothing we like "least", because finally the software meets all of our requirements and we are very confident, that we will solve all challenges that may come in the future together with IOSS.
Vendor Response
Thank you for taking the time to share your positive experience with IOSS on Capterra. We're delighted to hear that our team was able to program your MLM software exactly as you needed it, even with the challenge of needing a web software to work together with an Android app. We're glad to hear that our communication tools, such as Skype and Slack, were effective in facilitating good collaboration during the development process. We appreciate your confidence in our software and services, and we're committed to continuing to support your needs and help solve any challenges that may arise in the future. We're thrilled to hear that our collaboration was good and collegial, and we're grateful for your recommendation to others who may be looking for a good solution for MLM software. Thank you for choosing IOSS as your software partner, and we look forward to continuing to work with you in the future.
Replied February 2023
Amar
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Amazing performance with the ease of doing Business.
I am completely satisfied with this amazing MLM software, its advanced features, and pricing. I would gladly recommend this software to MLM business owners. Their Customer Success Team is very delightful & really true value for money spent.
PROSThe software is incredibly user-friendly and can even be used by beginners without any guidance. A free demo is provided on their website, so we can check out all the features and functionalities of the product before actually buying. An impressive list of add-on features can be integrated into the software according to our requirements. The product can be customised according to our requirements and I also found the pricing to be incredibly affordable.
CONSLearning all the functionalities may be a bit confusing for a beginner, but customer support was always helpful in clarifying my doubts.
Reason for choosing Infinite MLM
One of the main reason is that their domain expertise. Expert & knowledgeable team. Have excellent support team to support after sales.
Reasons for switching to Infinite MLM
Because of the bad support & Unethical practices of the company.
Vendor Response
Thank you for taking the time to share your feedback on our MLM software. We are thrilled to hear that you had an amazing experience using our product and found it incredibly user-friendly. We understand that learning all the functionalities can be confusing for a beginner, but we are glad to know that our customer support team was helpful in clarifying your doubts. We appreciate your comments about our free demo, add-on features, and affordable pricing. It's great to hear that our product customization met your requirements. We are honored that you chose Infinite MLM over other MLM software providers, and we are glad that we met your expectations. Your satisfaction is our top priority, and we are delighted to know that our Customer Success team provided you with true value for money spent. Thank you for choosing us as your MLM software provider. We value your business and appreciate your recommendation to other MLM business owners. We look forward to serving you in the future.
Replied February 2023
Alfredo
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Infinite MLM: The Perfect Solution for Our Project
We had a truly positive experience implementing Infinite MLM software into our network marketing strategy. First, the easy-to-use system allowed us to attract and retain a large number of members, even those with little experience in network marketing. The customizability allowed us to tailor the platform to our specific needs, from setting up compensation plans to managing bonuses and commissions efficiently. Additionally, the platform integrated seamlessly with our other marketing and CRM tools, making it easy to track and manage our dealer network. Ultimately, we experienced significant growth in our member base, increased sales, and increased loyalty from our distributors thanks to the capabilities and benefits Infinite MLM offers.
PROSInfinite MLM, as a Network Marketing (MLM) software, offers a number of crucial advantages for any business in this field. Its intuitive and easy-to-use interface ensures that members can navigate and manage their accounts without complications, improving satisfaction and productivity. Infinite MLM's outstanding integration capabilities with other applications facilitate the synchronization of data and processes, allowing for more efficient management and a holistic view of network marketing operations. Additionally, customizable features such as commission and bonus structures provide flexibility to fit the specific needs of each business. These advantages, combined with strong technical support and a focus on data security, make Infinite MLM essential to the success and sustainable growth of any business in the world of MLM.
CONSUsers who do not speak English may find it difficult to communicate with technical support.
Reason for choosing Infinite MLM
We chose Infinite MLM over other products because of its exceptional balance of ease of use, price, and advanced customization. Its ability to perfectly fit our specific network marketing needs and wide range of customizable features provided us with a comprehensive solution that surpassed the competition. Additionally, Infinite MLM's reputation for strong technical support and track record of success in the industry gave us the confidence to make this decision.
Luke
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2020
It's been 7 months since I made the Final payment and the software is STILL NOT complete.
It's not worth it. The price seems good but let me tell you... It's not worth it.
PROSTheir communication when they sell you on the product is great. They speak pretty good english until you make the first payment. Then you get transferred to the Tech team that can hardly speak english and it becomes difficult. Not many pros becuase they still could not figure out how to link our merchant account. There are only a few merchant account companies that allow a mlm structure and Infinite Solutions said that it would be no problem to integrate. They lied to me and I have lost out on Hundreds of recruits over the last 7 months becuase the system is still not completed.
CONSYou can get through the build out with some effort but then when the software was delivered it was about 80% complete and not 100% like they said it was. A software needs to be 100% or it doesn't work. 80% does nothing for me so I am now 10 months total (7 months from the time I made the final payment) and still not a working software. I offered to pay more money to complete and they ignored that message and we have been going in circles for 7 months. They comunicate about every few days which at first seems like they are working but then they keep asking the same questions over and over and not fixing the issues. Then they transfer to someone else and the process starts over. If you are wanting an MLM software this is NOT the right one. We have a very basic deal and they couldn't do it. I realized that as an admin they didn't make it possible to update the username. This is a feature that 100% of mlm companies need as people make mistakes all the time. They said it would be an additional $600 to add this feature. Commissions show up in Members wallets that are not amounts that my compensation structure even has. I wanted to wait to write this review until I got a final product because now they will probably read this and not complete but I am at a point where I have lost all confidence that they will complete the project that was paid for.
Reason for choosing Infinite MLM
I thought it was open source so they could build the basics and then I could have my tech team in the states make fixes and upgrades. Not possible.
Reasons for switching to Infinite MLM
I wanted to not have the high monthly expense with my previous company and hire in house for software updates and fixes. I also found that the coding is in english but written in India so my team in the States can't perform like we thought we could with "open source" The bottom line is that it's not really open source like they market it as when it's written in a different language. So It's open source as long as you hire an Indian firm to make fixes. So it's not really open source.
Vendor Response
We are grateful for your feedback on your experience with Infinite MLM Software. Please be assured that we have taken note of your concerns and have escalated them to our technical team. They will be in touch with you soon to address any further issues you may have. We want to assure you that we are committed to providing the best possible service to all of our clients, and we value your satisfaction above all else. We are always here to help and are committed to making your experience with our software as positive and seamless as possible.
Replied February 2023
Neeraj
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Excellent functionality and Great Service Quality
One of the best and highly efficient CRM integrated softwares in the market. The support team is very sincere and solve any query without being impatient.
PROSThe software is integrated with CRM system so that I can send automated emails to the customers in the most hassle free way. The quality of service is commendable because I had a lot of queries post purchase , all of them were answered by the support team unbatingly.
CONSThe calculation of commissions and payouts are done in dollars, which can be a bit confusing if your native currency is different. But you can opt for multi currency integration as an add on which solves this problem pretty effectively.
Vendor Response
Thank you for taking the time to share your experience with us. We are delighted to hear that you find our software efficient and that our CRM integration has been helpful in sending automated emails to your customers. We appreciate your feedback regarding the calculation of commissions and payouts being done in dollars. We do offer multi-currency integration as an add-on to help solve this problem effectively. We will continue to work towards improving our software and services to meet the needs of our customers. Thank you again for choosing our software and we look forward to serving you in the future.
Replied February 2023
Enrique
Verified reviewer
Performing Arts, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Lots Of Features, Great Price
The overall experience with the software has been great, no crashes or broken links or broken plugins, basically no downtime related to the way the software is coded.
PROSThey software is easy to use. The back end provides many features that i did not know i needed but ounce i launched my company, I realized that I did need them. Their customer service was great as I was able to skype with them and they helped with all my concerns. They also provided me with customization. And the turn around was very quick. I left town for a much needed time off and they finished before I got back home. And all at a fair price .
CONSWhen i purchased the software it was using an older version of PHP. But IOSS has recently updated to a newer version of PHP, so this is no longer an issue, this is really not a negative since web based technologies progress at break neck speed.
Vendor Response
Thank you for your review! It's great to hear that the Infinite MLM software was easy to use and provided many features that you needed for your company. It's also wonderful to know that the customer service team was able to help you with all your concerns and provide customization in a quick turnaround time. It's reassuring to hear that the software has no downtime related to its coding and has been a reliable choice for your business. Thank you for your feedback and for choosing Infinite MLM!
Replied February 2023
Prasoon
Verified reviewer
Cosmetics, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Accurate management of business, Precise Calculation of Commissions
A user friendly MLM software that can be customised to match our needs. Product promotion and communication with users are very easy. Add ons are extremely useful.
PROSThe software is easy to use, if you have the basic knowledge of computer operations. The developers provided the customisation of software as demanded by me. Various add ons are offered by the developers out of which yoeu can choose ones that improves the overall efficiency of the software.
CONSInitially, there were some confusion regarding the software usage. Upon contacting the Support team, they were patient enough to explain the working to me over Skype.
Vendor Response
Thank you for sharing your thoughts on the MLM software. It's great to hear that the software is easy to use and that the developers were able to provide you with customizations that met your needs. It's also a positive that the software offers various add-ons to improve its overall efficiency. While there were some initial confusions, it's good to know that the support team was patient and able to assist you in understanding the software's workings. Overall, it sounds like the software is a good fit for your business needs.
Replied February 2023
Akhil
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Personal review
Good
PROSNot much liked area in the software because all areas critical.
CONSNeed to improve a lot of area like new update and all.
Vendor Response
Thank you for taking the time to share your personal review of our software. We appreciate your feedback and take all comments seriously. We apologize that you did not find any particular area that you liked in our software. However, we would be happy to hear more specific feedback so that we can work on improving those areas. Regarding your comment about needing to improve areas like new updates, we appreciate your feedback and would like to assure you that we are constantly working on improving our software and adding new features. We will take your feedback into consideration as we continue to improve our product. Thank you for choosing us as your software solution provider. We value your business and appreciate your feedback. We look forward to serving you in the future.
Replied February 2023
Pradeep
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Completely Satisfied, great customer support
I contacted the company on coming across the software on the internet. They responded swiftly and requested me to take a demo. Action spoke better than the marketing monologue. The demo was great and I realised how it would reduce the workload of a distributor like me. I could easily migrate from the old software I used to Infinite MLM software without a glitch
CONSThough I initially fumbled with the softwares since there were a lot of new features, the perfect guidance from the support team helped me in mastering the software. A moderately priced MLM software that has a lot of new features to simplify the management of the business.
Vendor Response
Thank you for taking the time to share your positive experience with our MLM software on Capterra. We're thrilled to hear that you were completely satisfied with our software and that you found our customer support to be great. We appreciate your feedback regarding the initial challenge you faced in mastering the software due to the numerous new features. We're glad to hear that our support team was able to provide you with perfect guidance to help you overcome this challenge and master the software. We're also happy to hear that you found our software to be moderately priced and that it has helped to simplify the management of your business. Thank you for choosing our MLM software to manage your business, and we're committed to continuing to provide you with great customer support and the best user experience possible.
Replied February 2023
Rod
Information Technology and Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
This company is reliable, trustworthy and very honest
I love everything about the software they developed. The features and functionalities are all above excellent.
PROSFrom placing an order, payments method, collaboration, customer service is EXCELLENT!!!! Everything went very smoothly and handled professionally.All their IT managers specially Hareesh are all professional to deal with.
CONSNeed 24 hours hotline support, need to add Spanish languages
Reason for choosing Infinite MLM
Reliable and professional IT STAFF
Reasons for switching to Infinite MLM
Poor satisfaction with MLM IGNITER and very poor customer service and unprofessional
Alexander
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2022
Waste of time and money
- allocation started in December 2021- agreement + quotation was in January 2022 (basic software $2,000 / extentions of $2,200 / schedule time 25 working days)- within working time we got nice communication via calls and wahtsapp chat- work "finished" after 3 months in April 2022- basic version delivered (which doesn't work properly like sign up errors, invoice errors, referral link error) plus some additional features- I worked out a documentation of some issues (FIRST document included about 20 issues, some small ones and some crucial ones)- communication got slower (several weeks for answers)- months later they said the issues were solved- one or two issues of the 20 were solved like some line breaks and stuff (one or two lines of coding)- since then I send documentation number 5 which still incluedes issues of documentation no. 1to give you an idea:- agreed on software which provides paypal + debit payment ... only paypal working, they can't provid debit easily so they want additional money now- agreed on member management ... members accounts can't be closed, extended, edited = additional costsI send the last documentation 2 months ago - no issue solved so far. 4 weeks ago we argued about the working procces and suddenly they told me all work that isn't done so far (but part of the quotation) is "additional costs" now ... I told them several times to finish work or refund ... last message form 10/06/ "We started checking, will update you once complete"xD
PROSThat actually something was delivered and it's not a comlete scam.
CONS- basic features missing / not working- extended features missing / not working- extremly long working time- very slow communication
Vendor Response
We are sorry to hear about your experience. Your concerns that you have mentioned here about our software features have already been addressed. We are not able to solve some of the issues that you have mentioned since they do not come under our existing agreement. Even though we are always happy to help you with that features at an extra settlement. Please feel free to connect with us if you still face any issues with our agreement product. We are available on WhatsApp and email round-a-clock to clear up your concerns :)
Replied November 2022
Anonymous
5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Efficient and Innovative
Multi language, long network and multi currency support.
PROSThe ease of use that this Infinite MLM offers, I have not come across in any other multilevel marketing applications. The best part about Infinite MLM is that it has integrated Opencart which helps with online transactions, handles multiple payment gateways, offers support for multicurrency. Their support team needs pat on the back as any problem which I have faced has been tackled and handled professionally. Modern day businesses runs on technology and your profits will be declared by the customization that you offer. Infinite MLM presents numerous customization and that is what deriving them.
CONSOnline community support is next to none. The only viable option is MLM support staff.
Vendor Response
Thank you for your review and for sharing your positive experience with Infinite MLM software. We are glad to hear that you found the software easy to use and efficient, and that the integration with Opencart has been beneficial for your online transactions and payment gateways. We appreciate your feedback on our support team, and we will be sure to pass along your praise to them. We also value your input on online community support and will take that into consideration as we continue to improve our offerings. Thank you for choosing Infinite MLM for your multi-level marketing needs.
Replied February 2023
Geraldine
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Easy to integrate with Content Management System (Wordpress). They have very strong experts.
By using this software, we can promote our products to users. The software have support ticket, different types of reports, downloadable reports, commission prediction system etc.. It helps instant communication with other members.
PROSI already have a wordpress system and plan to add MLM module on it. Then I find the Infinite MLM team and discussed the business idea with website chat, skype and email. I usually get response in 1-2 hour, they have 24x6 support. I really like the support, expert level in MLM, wordpress. I strongly recommend Infinite MLM software to new buyers.. I like the tagline, they have infinite solutions.
CONSI didn't notice any issues, all we are human, so they definitely will have some problems. But in my experience, I hope its very hard to find issues with Infinite MLM software.
Vendor Response
Thank you for sharing your positive experience with Infinite MLM software. It's great to hear that you found the software easy to integrate with your WordPress content management system and that the team's support was strong and responsive. It's also good to know that the software has features like support ticket, reports, and commission prediction system that have helped you promote your products and communicate with other members more effectively. We hope you continue to have a positive experience with Infinite MLM software in the future.
Replied February 2023
Hamdi
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2018
The software is best suitable for startup, I searched internet and deal with Infinite
Easy to migrate from existing software . The team will provide complete installation and support. We can check demo with various compensation and adon.
PROSEasy to use We can check demo with various compensation and bonus, Integarated with ecomerce platform, Provide Android and iOS platform , Various adon integration . Multi language and muti currency features
CONSFirst time I contacted them and it's make me problems to understand, The saupport guide me better to move forward.
Vendor Response
Thank you for taking the time to leave a review about our software. We are thrilled to hear that you found our software to be easy to use and that our team provided you with great support during your initial contact with us. At Infinite MLM, we strive to provide our customers with the best possible experience when using our software. We are glad to hear that our software was the best suitable for your startup needs and that you found the various features and integrations we offer to be beneficial. We are always working to improve our software and make it even more user-friendly, so we appreciate your feedback regarding your initial contact experience. Our team is committed to providing the best possible support and guidance to our customers, so we are glad to hear that you found our support helpful in moving forward. Thank you again for choosing Infinite MLM and we look forward to continuing to serve you and your business in the future.
Replied February 2023
Dinara
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great team to work with!
My overall experience with the MLM software is really good, we can work together on progress, team is really nice skilled professionals, even if someone is quiting a project, you will get quick and adequate replacement, who will know everything about project with no time for invovling to waste.
PROSThis MLM software is a user-friendly software that anyone can use without specific training from both, admin and consumer sides. Any ideas and improvements can be done in time and costs not that much. Team are really motivated, skilled and opened for discussion.
CONSWe had some issue with DDoS Attack this winter, it was weekend, but we still had technical support directly from our team, that shows level of professionalism and proves client oriented focus of the company. Fortunately, we have solved that problem from our side without loss.
Vendor Response
Thank you Dinara for sharing your valuable feedback with us. We would like to express our sincere gratitude for choosing us for your business. Looking forward to work with you again. Please feel free to contact us if you have any queries, comments or suggestions.
Replied December 2019
Fuad
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Best MLM software to boost network marketing business.
Realiable perfect MLM software
PROSSometimes back I needed an MLM software to develop my MLM business to newer heights. And finally I found the Infinite MLM software through various sources. I am extremely happy that I have chosen the perfect MLM software available in the market right now! My fav features include: Website replication, 24*6 customer support, E-wallet, E-pin, Sales and Income reports, User friendly dashboard and many more...
CONSNone really. I have some issue to understand the system at first time
Vendor Response
Thank you for taking the time to share your positive experience with Infinite MLM software on Capterra. We're thrilled to hear that you found our software to be the perfect MLM software available in the market and that it has helped you to develop your MLM business to newer heights. We're glad to hear that you appreciate our website replication feature, 24*6 customer support, E-wallet, E-pin, Sales and Income reports, and user-friendly dashboard. At Infinite MLM, we strive to provide the best features and support to help our customers succeed in their network marketing business. We appreciate your feedback regarding the initial issue you faced in understanding the system. We're committed to providing the best user experience possible, and we're glad to hear that you were able to overcome this initial challenge. Thank you for choosing Infinite MLM as your MLM software provider, and we look forward to continuing to support your business growth.
Replied February 2023
Abdul
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT