About Amazon Pinpoint

Amazon Pinpoint is a cloud-based marketing communication solution that enables organizations to connect with clients through personalized marketing campaigns. The platform enables businesses to send bulk messages for external and internal marketing via a unified portal.

Amazon Pinpoint lets enterprises engage with the target audience via various modes including SMS, voice and emails. Additionally, marketers can build and manage custom marketing campaigns to send newsletters/offers, promote services and products and share other interactive content.

Amazon Pinpoint lets teams send communication for purchase confirmations, shipping status and other events.


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21 Reviews of Amazon Pinpoint

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(5)

5

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

July 2020

User Profile Picture

Justin from Self Employed

Verified Reviewer

Company Size: 1 employee

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Analytics to the rescue!

Overall, my experience with Amazon Mobile Analytics has been great. I have so much from the software and will continue using it to grow my business.

Pros

Amazon Mobile Analytics has really saved my small business and allowed me to increase profits through utilizing specific and targeted business practices.

Cons

This software provides an abundance of data, which is awesome, but can be overwhelming to new users.

June 2019

Thiago from Banco Santander Brasil SA

Company Size: 10,000+ employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

Another great AWS platform tool for BI

Yet another great AWS platform tool. An uncomplicated software that allows our company to understand the use of the applications launched internally, to understand the needs and the measures to be taken to better target the strategy.

Pros

In general, the use of the tool is uncomplicated from start to finish.

Cons

The collaborative platform can be improved.

July 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2021

A good marketing experience

Pros

It is one of the great marketing tools which helped us to reach potential customers and increase our overall performance in terms of sales.

Cons

It has a bit of slow customer service and creates a bit of issue while working with the platform

August 2021

Michelle from Nchd

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2021

Amazon Pinpoint

My experience was amazing. We send out bulk messages to over 1,000 clients that need to go out quickly.

Pros

This software is very easy to use, it is customizable and helps when you have a lot of customers to contact at one time.

Cons

There could be more choices in the basic templates when sending out messages.

July 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Amazon pinpoint by Austin

Amazon pinpoint overall is a app that I use every single day of my life this is the Amazon must haves

Pros

The pros of Amazon pinpoint you will find yourself pinpointing what you need on this app and the best thing about this is you will find yourself using it everyday and the reason why you should use it as if your Amazon shopper that's why or employee.

Cons

Cons of Amazon pinpoint there is none there's nothing bad about this app