# Amazon Pinpoint Software Reviews, Demo & Pricing - 2026

> Review of Amazon Pinpoint Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/mobile-analytics/amazon-pinpoint-profile

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Amazon Pinpoint

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Overview

[Reviews](https://www.softwareadvice.com/mobile-analytics/amazon-pinpoint-profile/reviews/)[Alternatives](https://www.softwareadvice.com/mobile-analytics/amazon-pinpoint-profile/alternatives/)

# Amazon Pinpoint 2026: Benefits, Features & Pricing

Wondering if Amazon Pinpoint is right for your organization?

Our Mobile Analytics Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Amazon Pinpoint

4.5

[(22)](https://www.softwareadvice.com/mobile-analytics/amazon-pinpoint-profile/reviews/)

Pricing

Pricing available upon request

### About Amazon Pinpoint

Amazon Pinpoint is a cloud-based marketing communication solution that enables organizations to connect with clients through personalized marketing campaigns. The platform enables businesses to send bulk messages for external and internal marketing via a unified portal.

Amazon Pinpoint lets enterprises engage with the target audience via various modes including SMS, voice and emails. Additionally, marketers can build and manage custom marketing campaigns to send newsletters/offers, promote services and products and share other interactive content.

Amazon Pinpoint lets teams send communication for purchase confirmations, shipping status and other events.

Wondering if Amazon Pinpoint is right for your organization?

Our Mobile Analytics Software selection experts can help you in 15 minutes or less.

## Amazon Pinpoint User Interface

## Popular Amazon Pinpoint Alternatives

Main Product

Amazon Pinpoint

4.5

[(22)](https://www.softwareadvice.com/mobile-analytics/amazon-pinpoint-profile/reviews/)

Ratings Breakdown

-   4.41Ease of use
-   4.50Value for money
-   4.33Customer support
-   4.41Functionality

Pricing

Available upon request

Get Price

Alternative Product

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4.5

[(138)](https://www.softwareadvice.com/mobile-marketing/appsflyer-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.26Value for money
-   4.26Customer support
-   4.43Functionality

Pricing

Available upon request

Get Price

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4.6

[(67)](https://www.softwareadvice.com/marketing/amplitude-profile/reviews/)

Ratings Breakdown

-   4.13Ease of use
-   4.43Value for money
-   4.40Customer support
-   4.58Functionality

Pricing

Starting at $995.00 per month

Get Price

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4.6

[(205)](https://www.softwareadvice.com/bi/databox-profile/reviews/)

Ratings Breakdown

-   4.52Ease of use
-   4.39Value for money
-   4.55Customer support
-   4.45Functionality

Pricing

Starting at $79.00 per month

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-   4.19Value for money
-   4.24Customer support
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Pricing

Starting at $25.00 per month

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[CleverTap](https://www.softwareadvice.com/customer-data-platform/clevertap-profile/)

4.4

[(59)](https://www.softwareadvice.com/customer-data-platform/clevertap-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.12Value for money
-   4.35Customer support
-   4.46Functionality

Pricing

Available upon request

Get Price

## Amazon Pinpoint Pricing and Plans

Starting price: $1.00

Free Trial

Free Version

Basic

$1.00

per feature

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Amazon Pinpoint Features

-   Popular features found in Mobile Analytics
    
    Behavior Tracking
    
    Cohort Analysis
    
    Funnel Analysis
    
    In-App Events Tracking
    
    Reporting/Analytics
    
    Session Recording
    
-   More features of Amazon Pinpoint
    
    Campaign Management
    
    Engagement Tracking
    
    Retention Tracking
    
    Revenue Tracking
    

## Amazon Pinpoint User Reviews

Overall Rating

4.5

Ratings Breakdown

5

64%

4

23%

3

9%

2

5%

1

0%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.3

Functionality

4.4

Justin L.

Verified reviewer

Retail

Self-Employed

Used daily for less than 12 months

Review source

Reviewed July 2020

Analytics to the rescue!

5

Overall, my experience with Amazon Mobile Analytics has been great. I have so much from the software and will continue using it to grow my business.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Amazon Mobile Analytics has really saved my small business and allowed me to increase profits through utilizing specific and targeted business practices.

Cons:

This software provides an abundance of data, which is awesome, but can be overwhelming to new users.

Read More

VR

Verified

Reviewer

Used weekly for less than 12 months

Review source

Reviewed May 2018

One of the greatest options to gain Insight on customers app usage

5

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

I love the AWS products in general but this is a great feature that Amazon offers. I use my Kindle I use Audible I shop on Amazon for many things from A to Z, watch movies, watch Amazon TV shows on my phone and with Amazon's amazing convenience I subscribe to many apps from their services. This feature allows Amazon to see the usage and the trends of the customer that uploads their Amazon apps onto their phone. It's really cool.

Cons:

The only thing I could say regarding the con is that as also a customer I receuve complaints that these results from the aws feature cause many more ads and promotional offers to pop up on the top of their searches. I too experience it on my phone.Other than that everything is really good.

Read More

VR

Verified

Reviewer

Media Production

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

A good marketing experience

3

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

It is one of the great marketing tools which helped us to reach potential customers and increase our overall performance in terms of sales.

Cons:

It has a bit of slow customer service and creates a bit of issue while working with the platform

Read More

VR

Verified

Reviewer

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2018

Powerful, cheap, easy to use, a little complicated

4

Ratings Breakdown

3

Ease of use

5

Functionality

Pros:

Another very cheap bit of software from Amazon, really impressive. There are tonnes of features going to all sorts of detail, and it's easy to use once you've got the hang of it.

Cons:

Whilst it's easy to use once you've got the hang of the control panel it does take a while to get used to. It could be visually a little more pleasing too.

Read More

TS

Thiago S.

Verified reviewer

Banking

10000+ employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Another great AWS platform tool for BI

4

Yet another great AWS platform tool. An uncomplicated software that allows our company to understand the use of the applications launched internally, to understand the needs and the measures to be taken to better target the strategy.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

In general, the use of the tool is uncomplicated from start to finish.

Cons:

The collaborative platform can be improved.

Read More

JP

Jose P.

Verified reviewer

Consumer Goods

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

Jose preciado review

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

This product is really easy to use because I could just click the link in app just like that I highly recommend this app

Cons:

When I first joined this stop it was very slow and I was really upset with it in the later days on a star getting better and faster

Read More

VR

Verified

Reviewer

Research

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2021

Amazon pinpoint by Austin

5

Amazon pinpoint overall is a app that I use every single day of my life this is the Amazon must haves

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The pros of Amazon pinpoint you will find yourself pinpointing what you need on this app and the best thing about this is you will find yourself using it everyday and the reason why you should use it as if your Amazon shopper that's why or employee.

Cons:

Cons of Amazon pinpoint there is none there's nothing bad about this app

Read More

MB

Michelle B.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 12 months

Review source

Reviewed August 2021

Amazon Pinpoint

4

My experience was amazing. We send out bulk messages to over 1,000 clients that need to go out quickly.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

This software is very easy to use, it is customizable and helps when you have a lot of customers to contact at one time.

Cons:

There could be more choices in the basic templates when sending out messages.

Read More

Act. Edgar Y.

Verified reviewer

Financial Services

201-500 employees

Used daily for free trial

Review source

Reviewed August 2021

Amazon Pinpoint

5

In general it was good but I feel that it needs to help the business to be able to absorb all its capacity

Ratings Breakdown

5

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

It is a tool that makes it easy for you to connect with your customers online, so you focus directly on what the customer needs

Cons:

It is not so common, so it lacks a maturation time to be 100% functional

Read More

JM

Jon M.

Verified reviewer

Alternative Medicine

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed July 2020

Everything you ever needed.

5

No matter what if you are not satisfied with your purchase Amazon will refund you as long as the conditions are legit!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

There is almost nothing you can't find on Amazon!

Cons:

Sometimes a third party seller ships you defective merchandise.

Read More

Showing 1 - 10 of 22 Reviews

[See All Reviews](https://www.softwareadvice.com/mobile-analytics/amazon-pinpoint-profile/reviews/)

## Amazon Pinpoint Popular Comparisons

[AppsFlyer vs Amazon Pinpoint](https://www.softwareadvice.com/mobile-analytics/amazon-pinpoint-profile/vs/appsflyer/)[Pendo vs Amazon Pinpoint](https://www.softwareadvice.com/compare/165586-Pendo-Platform/vs/395517-amazon-pinpoint/)

[Compare All Alternatives](https://www.softwareadvice.com/mobile-analytics/amazon-pinpoint-profile/alternatives/)

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