This product is really easy to use because I could just click the link in app just like that I highly recommend this app.

It is very useful because I can understand a lot more about the ways users use the applications. My vision and the way I contact my users has expanded a lot more, and I can now get better results.

This could be to make fundraisers, gain attendance to art showings, or create a community with active communication between parents of students, students, and fellow educators.

Amazon Mobile Analytics has really saved my small business and allowed me to increase profits through utilizing specific and targeted business practices.

Customer service is horrible if you need to talk to a live person on the phone.

Easy to use,  I can customize it easy. I like the options that allow me to surf the website better.

Sometimes a third party seller ships you defective merchandise.

Managing my amazon services, products and activity is very important to me.

User problem arise sometimes. Not easy to share with other individual.

Overall, my experience with Amazon Mobile Analytics has been great. I have so much from the software and will continue using it to grow my business.

This product is designed for the person who may not be as savvy with technology to use. It is very easy to pick up how to use the product without having to get assistance from technical support.

The AWS is so awesme to use, i mean, with all my amazon books, and  products having to be able to track my usage and activities is a really good side to it.

Users cannot get a full understanding of what the software can do unless they pay money for it.

When I first joined this stop it was very slow and I was really upset with it in the later days on a star getting better and faster.

Not being able to compare one device against another device side by side is a bit of a headache. Mapping is very difficult for an average user even with Admin access, it causes a lot of grief.

Analytical insight into our website to gain knowledge into customer user experience.

Overall, i love the platform. Its easy to use and when I am curious about finding specific metrics, i am always able to get them quickly and efficiently.

Very powerful visual representations of data - making it clear, easy to interpret and impactful. Responsive and engaged customer support team.

Contentsquare really helps bring data to life with visuals that are easy to understand and use. This is important when sharing analysis with other people to keep the data engaging.

The alerts module is not very customizable, and often I receive “false alarms.

Coren, Debs and the team have been really useful as well providing guidance and help along the way.

With the metrics I gather using the tool, I am able to make updates and execute certain changes on site that in the end benefit the customer as well as increase our conversion rate.

This tool has been a great resource for locating customer friction points across our site and continues to help with brainstorming new ideas for A/B tests and overall site optimizations.

Wish internal adoption was better - 30% due to tech integration issues, 70% due to internal challenges.

A really positive experience using a tool that helps my team and I make informed decisions. Support is always exceptional.

Some of the different areas within the tool can be inconsistent in layout/functionality which confuses users.

I really like how you are able to play out the customer journey, from acquisition through to last click, gaining valuable insight throughout.

Ease of use, exceptional customer support and great visualisation of website analytics. Simple presentation and analysis of complex information.

There are some glitches that I sometimes come across, which can be frustrating, e.g. when you are part way through doing something all of an error message will appear.

Very easy to quantify you GAINS in money. Empowering the business team to test hypothesis quickky, without IT.

So overall this has meant greater visibility of website performance and richer understanding of behaviour.

It's a great tool, essential in customer experience analysis. Their different platforms are very intuitive, the e-learning platform is just great and their support is of excellent quality.

Customer support - strong analytics teams to make us increase our level on the solution.

Very useful tool, the layout is super easy to navigate and very user friendly. By using Content Square it backs up opinions made and we can see how the customers interact with our website.

Being able to see directly how every element of any page affects the customer journey is just amazing useful in making key strategic UX decisions.

Great Product for Insights into your Customers.

Content Square is very easy to use. I find it most useful to dig a little deeper when looking into results for experiments.

There isn’t much really to fault about the software.

The employees that I've dealt with are genuinely helpful and want to see you succeed. Everyone on the ContentSquare team seems to be knowledgeable and responsive.

Training sessions have been fun and informative, and support has been great through the first week and months of teething issues.

Some features are missing (cross domain behavior, limit the access to the data based on the user profile, App coverage...) but are in the 2018 roadmap.

Great platform for analysing customer behaviour.

We've used CS on countless use cases and it has made our insights more effective. The best part is also being able to quantify the impact which has really upped our level of reporting & insights.

The UI is interesting and engaging and the tools are generally quite intuitive, with lots of features able to be figured-out if unsure.

CS is key to shaping and optimising UX, CX and ultimately business performance.

Mappings and keeping them up to date can sometimes become a pain, but not a massive issue.

The support from Content Square in implementing the software was fantastic, not only was the technical integration seamless, but the training and aftercare has been second to none.

Ability to integrate with AB testing tools also helps us provide additional insights as to why a test version performed well or poorly.

Issues around bugs found across the platform. Not show stoppers but can be frustrating when using day-to-day.

US Dollar

Amazon Pinpoint is a cloud-based marketing communication solution that enables organizations to connect with clients through personalized marketing campaigns. The platform enables businesses to send bulk messages for external and internal marketing via a unified portal.

Amazon Pinpoint lets enterprises engage with the target audience via various modes including SMS, voice and emails. Additionally, marketers can build and manage custom marketing campaigns to send newsletters/offers, promote services and products and share other interactive content. 

Amazon Pinpoint lets teams send communication for purchase confirmations, shipping status and other events.


LongDescription

Engagement Tracking

Email Marketing

In-App Events Tracking

Retention Tracking

Revenue Tracking

Campaign Analytics

Campaign Management

free up to 100 million events/mo, $1 per million events above the free tier

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Amazon Pinpoint

Documentation

Videos

Contentsquare is for brands who offer products or services on websites or apps and are interested in offering an extraordinary experience to increase digital customer engagement, conversions and revenue.

Our cloud-based digital experience analytics platform tracks billions of digital interactions, and turns these digital behaviors into intelligent recommendations everyone can use to improve the customer experience, grow revenue and fuel innovation. 

From optimizing content to enhancing their experimentation performance, we equip teams with all the insight they need to make better, smarter, faster decisions for their website, mobile web or mobile native or hybrid app. 

Features include 
- Session Replay
- Customer Journey Analysis
- Zone-based Heatmaps
- Merchandising Analysis
- Mobile App Analysis 
- Impact Quantification 
- AI Insights
- Struggle and Error Analysis 
- Web Performance Monitoring
& more.

Contentsquare is trusted by more than 800+ clients across industries such as Retail, Financial Services, B2B, Travel, Leisure and Telecom for understanding which site elements are driving conversions, whether that is a transaction, sign up, site download & more.


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