Not flexible  can't get the proper respond when needed.

Like all data analytics tools, you can go horribly wrong if. You have the wrong events instrumented.

It is a tool that's user friendly and allows you to personalize a lot the data you want to get and extract. The analytics results you get are really good, and the visualisation as well is great.

The pricing is really interesting and the data we're getting is the most exact we've found when compared with other solutions.

Great software for product and customer acquisition analysis.

A powerful analysis platform that assists you in making the best decisions possible.

The various dashboards that we can create like funnel, segment etc and doing analysis on a cohort of user based on segment is extremely helpful.

It can be difficult to determine how to compare rates from different historical periods. Their comparison option makes this simple, however, the charts are not always clear.

Good product that is only getting better. The format and how you can add on is great.

The most powerful while still pretty easy to use analytics tool I've found out there. Replaces all marketing and product analytics tools for us.

Offers a very generous free tier. I liked the Behavioural Cohorts as it offer key insights that help you understand exactly which are your best users and what makes them stick around.

Although you get used to their navigation over time, it can be a bit frustrating in their beginning.

Easy to use, easy to setup and the freemium is great to start.

Amplitude has given me great insights at an incredible price. As an indie developer, you can go very far with the free tier.

Good enough, and easy to understand. Also, its UI is really good.

I like that I can quickly build an ab test report and get the numbers as well as a high degree of confidence, which eliminates the need for us to copy the figures into another tool.

The customer support is always there to help and even I have had the need to do a video call with them and went great. Lot of patience and very careful to satisfy our needs.

Overall, great experience so far, I loved the key insights the Behavioural Cohorts offers.

Great support team - customer success managers willing to upskill your team. Relatively well supported product and development team actively working to incorporate customer features.

I am totally happy with the experience with Amplitude. The tool is fantastic and has so many functionalities that make the growth analysis simply great.

Integrates well with multi-platform applications. Behavioural Cohorts, though expensive, offer key insights that help you understand exactly which are your best users and what makes them stick around.

It offers a good set of features for analytics and easily integrates with other systems. Its price is rather low in comparison to others.

I was on the scholarship plan and did get to try out the more advanced features. I found them a bit hard to understand, but I assume that the main limitation was my knowledge and not the tool itself.

Customer onboarding great. Great visual, leading to higher perception of value for presentation.

Amplitude makes it easy to get visibility on pretty much everything that happens in your website or app. Moreover they offer a VERY generous free plan.

Love the custom, easy to share links and strong flexibility in how data is displayed. Also intuitive way to build cohorts.

The overall tool learning curve can take a lot of time. Sometimes problems can occur in UTM tagging.

The program is a little confusing to start using.

I also appreciate the archive that we can save with Amplitude, as all information, analyzes and reports can be saved in an organized manner and we can easily refer to them when needed.

Having much options and features bring a problem where sometimes simple things are a little bit complicated.

It is very easy to implement and to use by a no technical person. It also allows to integrate several platforms like those for A/B Tests.

It's just become a bit costly now for smaller companies.

Good value for money for marketing automation & user engagement.

The user guides can sometimes be very difficult to follow.

Easy to use feature(s) with clean UX. Value for money & insanely useful for users engagement.

Additionally, we find the ability to drill down into the user's timeline of app events pretty useful to identify issues with the work flow and how to improve the UX.

CleverTap is really good Engaging and Retaining Users with Smart Marketing Automation. A very good alternative to the big ones in the sector.

It's a great experience, a lot of times CleverTap tracking was a great reference in taking critical decisions.

We have been using CleverTap for over 4 years now for Pricebaba.com and now in our new product, SahiGST as well. The results have been amazing.

The initial free package is generous and allows to do much before paying the first time. Customer support is fantastic.

Error with real time data - a lot of times data for last 1-2 hrs is incorrect. It needs a certain value of events to be fired to be shown on dashboard.

Very good...I like so much i am recommend my friends for this.

It allows to build funnels and target users at the grassroot level. As long as event definition is good, there is nothing you cannot pull out from this platform.

CleverTap provide excellent real time analytics which make it best tool for mobile engagement. It has powerful segmentation engine which help us to run more personalize and specialized campaigns.

It's quite easy to segment users based on what they have done on the website and that too real time. Their funnels are the best I've seen - it is possible to set it up within a few seconds.

Their online trainers are from India, but no offense, their dialects are hard to understand.

With CleverTap we had excellent and seamless experience. CleverTap has helped us to engage more audience and convert them into leads.

I have had a very positive experience with CleverTap. I have been using the software for a year now and I feel like there is still so much I can learn.

Customer Engagement and targetted notifications are 2 very powerful uses of this service. Notifications based on different user journeys is very useful for different apps.

The integration of CleverTap into the website may prove to be a bit difficult at first. In Addition, there is no proper way to calculate campaign expenditure.

It is low cost better service & good supporting team.

Real-time insights and analytics, We have used web pop-ups and emails extensively. They have a fantastic customer success team that has been very responsive to all our calls and emails.

We use Clever Tap for many different reasons in our business, it's intuitive, the data makes sense, and I can touch on every part of my customer life cycle. Their team is amazing too.

Mobile analytics that is great to use and easy to integrate.

The customer support and customer managers that are assigned are top notch. The ticketing system within the platform is extremely valuable when I need a question answered in a timely manner.

The UI is bit complex and it is hard to located the required reports sometime.

The analytics and reporting is very buggy. The reports that come in for campaigns are also very difficult to understand, making it tough to fix.

This is intuitive solution that provides combination of analytics features with robust automation tools that help us to better understand the customer actions and for creating campaigns.

It's a great product, pretty easy to integrate and start tracking user behaviour.

The overall experience has been good. I would rate 8/10 with multiple scopes of improvements.

Once you add a webhook you can not modify or delete the webhook. Webhook name does not visible in the U, no search optionI.

They have a fantastic customer success team that has been very responsive to all our calls and emails. The results have been amazing.

US Dollar

Amplitude is a product analytics platform that helps businesses to track visitors with the help of collaborative analytics. The platform uses behavioral reports to understand users' interactions with products and provides insights to accelerate work on a real-time basis. It helps businesses grow by using conversion and retention metrics.  


Amplitude’s features include insights into customer experience, growth engine (beta) for product iteration, creating product portfolios, and SQL access for custom queries. The behavioral platform helps in creating a 360-degree view across the customers' journey. Its growth engine generates hypotheses data by observing customer behavior while also amplifying winning features and campaign ideas.


Amplitude provides features including the ability to set product strategy, improve user engagement, optimize conversion and drive retention. These solutions help in measuring the impact of experiments and new releases. Additionally, it benchmarks new features against old ones.


Amplitude integrates with third-party software and platforms such as Adjust, Amazon, AppsFlyer, Apptimize, Branch, Google Play, Iterable, iTunes, Kochava, Leanplum and mParticle.



LongDescription

Engagement Tracking

Cohort Analysis

Funnel Analysis

AB Testing

Website Analytics

Customer Segmentation

Charting

Referral Tracking

Multiple Site Management

Recommendations

Data Import/Export

Dashboard Creation

Pageview Tracking

Behavioral Targeting

User Interaction Tracking

In-App Events Tracking

Time on Site Tracking

Retention Tracking

Data Visualization

Uninstall Tracking

Push Notifications

Conversion Tracking

Revenue Tracking

Customer Journey Mapping

Real Time Reporting

Goal Setting/Tracking

Usage Tracking/Analytics

Machine Learning

Product Data Management

Campaign Management

Reporting/Analytics

Three package levels are available:

Starter - Free, 0-10 million monthly events
Business - $995/month, 0-100 million monthly events
Enterprise - pricing available on request, 0-10 billion+ monthly events

Email/Help Desk

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Amplitude

In Person

Live Online

Webinars

Documentation

CleverTap is a mobile marketing solution that helps marketers create differentiated customer engagement strategies at scale. The platform provides features such as flows, pivots, A/B testing, user segmentation, funnels, cross-channel marketing tools and more.


Marketers can create customized, targeted marketing campaigns that include push notifications, triggered messages and scheduled offers. Customer insights help decide which message works with what segment of users. Users can correlate and visualize data across multiple sources on one single dashboard.


CleverTap includes visitor user profiles that are complete with demographic data, user activity, event interactions, responses and usage history. Marketers can compare user behavior and analyze how users move through the sales funnel. App uninstalls can also be analyzed to personalize win-back campaigns. CleverTap can send messages through multiple channels of engagement including push, in-app, SMS and email.



Real Time Analytics

Multi-Channel Marketing

Social Marketing

Mobile Alerts

Customizable Reports

Access Controls/Permissions

Activity Tracking

SMS Messaging

Drip Campaigns

Real-Time Monitoring

Location-Based Marketing

Campaign Tracking

Multi-Campaign

Customer Database

Customizable Fields

Churn Management

Campaign Scheduling

Template Management

ROI Tracking

Campaign Segmentation

Customer Activity Tracking

Customer Experience Management

Visual Notifications

Conversion Rate Optimization

Email Marketing

Mobile Access

Social Media Monitoring

Real Time Data

Performance Metrics

Web Notifications

Multi-Channel Communication

Marketing Automation

Expiry Notifications

Landing Pages/Web Forms

Real-Time Notifications

Customizable CTAs

Contextual Targeting

Workflow Management

Email Management

Dynamic Content

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Segmentation

Website Visitor Tracking

Geotargeting

Automated Scheduling

Customizable Templates

Multi-Channel Attribution

Dashboard

Customizable Branding

Behavior Tracking

Campaign Analytics

Trend Analysis

Notification Scheduling

Device Targeting

Drag & Drop

Third-Party Integrations

Multivariate Testing

Lead Nurturing

App Notifications

SMS Notifications

Communication Management

Customer History

Fixed monthly pricing with no hidden charges. Our customized plan is tailored to suit your unique growth needs.

CleverTap platform is now available via direct signup online for apps with up to 100K MAUs. Try for free for 14 days.

Amplitude vs CleverTap

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