Simplifies the ease of testing and offers great integration options.

It is only in English, no other languages can be used. So if your team does not speak English, it might be an inconvenience.

This product was easy to use and most of all it helped us to test without interruption during pandemic.

Great experience and great functionality for us to be able to offer it to our customers.

I don't know yet what I don't like in this software.

I'm not sure that there is anything missing from HeadSpin.

It's super friendly user and it gives you all the visibility that you might need to see how your apps and websited are performing and if your user experience is beeing negatively impacted.

It was nice and will be a drastic change in near future.

Help me for my financial service app testing. Give me best insights of my network performance give me best testing of my mobile phones performance  in different application.

Product capability and ease of use. Customer service is excellent.

Reporting dashboard is missing which can give me the reports of my test cases.

The interface is easy to understand. The recording of the test run is easy to understand and gives detail information on which step of the test script were executed.

Its a really good experience using this platform , really satisfied.

Added features like Perf on top of automation capabilities.

I took the Appium/Selenium fundamentals and I'm pleased to say the key insights that are shared during the course are very much worth it.

Connected intelligence, analytics and ease of integration makes it easy to use.

It is ease to use and user friendly. A Person can interact with the software easley and can lear a lot from this.

The only con I can see is that I wasn't able to download the courses for offline viewing.

It was easy to use a device located in the same/different country through the interface and install an application for testing purposes on the remote device.

It's quite easy to set up and integrate with your platform. The different funnels are simple to set up and track even for people with no development experience.

It's a little difficult to navigate and there are a ton of fields everywhere, but you'll eventually find what you're looking for.

By far the most impressive feature is the fact that from the moment you install heap on your website you can virtually track anything that happens, regardless of being in the past.

It is impossible in this day and age to have just one analytics tool, but Heap is a very powerful complement to your  took box.

This is the product you can start using right away and you don't need to invest engineer's time to support it.

Heap gives you the unique opportunity to see the data and measure users' activity retroactively.

I love how easy it is to set up and use. I didn't expect it to be so intuitive and user friendly considering all that it does.

Super complex but powerful product analytics software.

Even though heap has put in place warnings when events stop triggering, it is still hard to maintain if you don't bring your developers on board to avoid making structural or class changes.

It helps to get user details on the basis of journey that we have set, easy to use and user friendly.

It can be difficult to set up the event correctly depending on how the code was written.

Heap can be really tricky and hard to set and config it  at first. A/B testing set up take a lot of work, even if it is needed.

The amount of configurations and customizations in the dashboards and reports is limited.

It took a long time to determine if they were the right solution and to justify the cost, but once the contract was signed the benefits were almost immediate.

I really like the idea of having the chance of gathering metrics about the usage of your platform, tracking users interactions and more useful data, and providing complete metric graphics.

The tool is designed so you can make your own building blocks for your dashboards, making it a very powerful ally when it comes to understanding what your users are doing in the platform.

Great tool for user tracking and data recollection.

It need basic html tagging knowledge. Sometimes it's confusing for business users.

The feature set makes it very easy for use by a cross-section of disciplines within your organization.

When analyzing consumer data through segmentation or extraction, we improve precision using integrations.

US Dollar

HeadSpin is a digital experience platform that helps businesses in gaming, banking, retail, eCommerce and other industry segments optimize mobile, audio, video and web-based application experiences. With the performance optimization module, employees can conduct root-cause analysis, generate recommendations, receive predictions and monitor variables across devices, networks and locations.

HeadSpin enables staff members to manage dependency profiling, conduct regression testing, detect functional issues, benchmark application performance and more on a centralized platform. The end-to-end testing functionality allows IT professionals to schedule tests, manage biometric testing and handle debugging across multiple devices. Additionally, the built-in dashboard lets managers generate visualizations to view KPIs based on location, OS, app versions, devices, and carrier networks.

HeadSpin comes with an application programming interface (API), which allows businesses to integrate the platform with several third-party solutions. It is available on monthly and annual subscriptions and support is extended via FAQs, email, documentation and other online measures.

LongDescription

Analytics

Third-Party Integration

AB Testing

UI Testing

Activity Tracking

Parallel Testing

Load Testing

Cross Browser Testing

Regression Testing

Configurable Workflow

Brand Management

Performance Testing

Performance Metrics

Historical Reporting

Action-Word Testing

Issue Management

Benchmarking

In-App Events Tracking

Requirements-Based Testing

Activity Dashboard

Alerts/Notifications

Move & Copy

Push Notifications

Test Script Reviews

Hierarchical View

Monitoring

Campaign Analytics

Security Testing

Debugging

Parameterized Testing

Mobile Testing

Testing Management

Web Testing

Multi-Channel Distribution

Supports Parallel Execution

Bug Tracking

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

HeadSpin

Live Online

Webinars

Documentation

Videos

Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight.

Get complete data with a single snippet that automatically captures the entire digital experience of every user on your product or site — no engineering needed. You'll get the most complete dataset on the market, governed and organized for maximum usage.

Our advanced data science capabilities alert you to key moments of friction and opportunity in your digital experience—even on user behaviors you haven’t been following. It’s an industry-first way to uncover the hidden gems that lead to the biggest business results.

Get full context on every user action with integrated session replay. Heap directs you to the exact point in a session that you care about, saving you time and effort. Fully understand why users do what they do & instantly see what the fix is.

Real Time Analytics

Website Analytics

Customer Segmentation

Referral Tracking

Ad hoc Reporting

Campaign Tracking

Multiple Site Management

Site Search Tracking

Event Tracking

Data Import/Export

Social Media Monitoring

Sales Reports

Marketing Reports

Pageview Tracking

Data Connectors

Trend/Problem Indicators

User Interaction Tracking

Real-Time Updates

Key Performance Indicators

Visual Analytics

Reporting & Statistics

Data Visualization

Conversion Tracking

Multi-Channel Attribution

Keyword Tracking

Dashboard

Customer Journey Mapping

Reporting/Analytics

Trend Analysis

Customizable Dashboard

Product Data Management

Third-Party Integrations

Campaign Management

Search/Filter

Engagement Tracking

Cohort Analysis

Funnel Analysis

Session Recording

Single Sign On

Interactive Reports

Usage Tracking/Analytics

Data Source Connectors

Customizable Reports

Access Controls/Permissions

Charting

Conversion Rate Optimization

Dashboard Creation

Multi-Channel Data Collection

Web Traffic Reporting

KPI Monitoring

Visitor Tracking

Customizable Templates

Visualization

Alerts/Escalation

Behavior Tracking

Audience Targeting

Data Synchronization

Data Extraction

Real Time Data

Ad hoc Query

Data Transformation

Ad hoc Analysis

Multi-Channel Marketing

Templates

Behavioral Analytics

Customer Database

Campaign Segmentation

Attribution Modeling

Tagging

Scheduled/Automated Reports

Collaboration Tools

Private Dashboards

Customization

Multiple Data Sources

Drag & Drop

User Management

Query Builder

Data Capture and Transfer

Role-Based Permissions

Secure Data Storage

Self-service Analytics

Data Mapping

Retention Tracking

User Journeys

Time on Site Tracking

14-day free trial, no credit card required.

Analysis - up to 10,000 sessions per month: free

Infrastructure - millions of sessions per month: custom pricing

HeadSpin vs Heap

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