Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.

Automate is feature rich and great for managing our clients desktops and servers. We love the ability to do patch management with this tool.

The remote program is really good. Very simple and quick when a caller has called in.

Again, I suspect due to the years of bringing the tools together, Automate seemed to somewhat stall/lag on added features for awhile.

With the big rebrand and integration with ConnectWise Manage the duo are now all that much better, complementing each others previous, non-focused features.

Overall connect-wise automate is a great tool for our environment to monitor our customers systems.

It allows tons of customization and enhancement to increase its power. There are also tons of free and paid integrations that even make it work better.

The format of the software and also how it keeps you updated to current events going on. The layout of the product is great and easy to understand.

It's been positive, but I would recommend shopping around to get the best tool for your firm.

Single place to manage your workstations. Great patching product, great control product, awesome scripting engine.

Automate struggles to manage devices across subnets that other platforms seem to be able to do with ease. So bad that we had to bring in Auvik to do this task.

I really like the remote control portion of the program. The ability to remotely patch servers and client devices is excellent.

My complaints aside, Automate has been a good investment for us.

Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.

This software's scripting engine is hands down the best. I recently saw the new interface that is coming to align the product more with Connectwise's main product is really nice looking.

The product is poorly designed for the user experience. The UI is not intuitive, so finding what you can do makes developing solutions difficult.

The desktop software can be sluggish. Rolling out Third Wall was very rough.

The number of hours that we have wasted trying to get Jamf Now to work properly is shocking.

I like the clear UI so you can get a good picture of everything without digging down too much.

Excellent way to manage multiple Apple devices.

Very easy to use and mange your inventory of devices.

Very disappointing, and much less than it claims to be.

When you want the job to get done - use JamfPro.

I would highly recommend this product for use with mobile devices. I am not an IT person and have been able to use it with little help and it is nice to know help is only a phone call or chat away.

Very easy to use and manage devices. Quick overview to see what needs attention.

Ve had issues using the activation bypass code working correctly on a few devices. Not a huge deal, but annoying at the time.

It is easy to use, easy to manage and budget friendly. If you are looking for a solution look no further.

In earlier versions, the UI was very confusing and difficult to understand. It assumed instant expertise.

I like the way Jamf Pro is connected to a strong community: When you do have an issue or want to get something special being done and you do not know exactly how, Jamf nation is the place to go.

I do like having the ability to manages devices.

Everything has been great so far. Very helpful support staff on duty to help.

The interface is clean, was easy to setup, good email notifications about certificates needing to be rotated.

I like that it had a ton of options and flexibility for restrictions etc.

Jamf Now feels like mediocre software from 25 years ago, but with better graphics. It is unreliable, badly documented, and has very poor customer support.

You cannot beat this product in quality, price, or performance. This is a dream solution to securing sensitive data.

The renewals of licensing/connections are a pain but I don't see that as a fault of Jamf. More that you guys have figured out how to make it less painful.

We had a problem managing and tracking our iPhones, a few times people quit and left the phone locked to there personal icloud account, we were unable to use the phone again.

Many very helpful and competent Jamf Admins are gathered there and they always know hot to get things done.

The setup instructions are complete and easy to follow and the customer service/help forums are very thurough.

Now it's beyond terrible. They have junior untrained people working at Jamf Now.

The only thing that we can complain about is that there is less granularity on JAMFNOW compared to JAMF PRO.

We love it and use it for all our mobile computer devices. It has been great for us and we've had very few problems that I can think of.

I like the portal for management. Clean, crisp, and very easy to use.

I can’t rate Jamf Now highly enough; it’s been the perfect solution for our small business to make deploying new devices easy and maintaining a robust management system for our clients.

Completely satisfied and will continue to use. I've actually attracted another friend into using the software with their company.

It is intimidating just thinking about how you could possibly mess up an expensive device but their FAQs and setup videos are indispensable.

US Dollar

ConnectWise Automate (Formerly LabTech) is a cloud-based and on-premise IT automation solution that helps companies track and manage IT assets from a single location.


Content management features allow users to share documents and publish content on their website. These features can identify and fix bugs and errors to help decrease website downtime. The solution provides remote monitoring functionality, which enables users to manage desktops, laptops and devices on their network and monitor device performance using a unified dashboard.


ConnectWise Automate also offers network administration, which helps users to identify and repair faults, configure services, improve uptime and track server performance. Technicians can troubleshoot issues remotely and work on multiple systems at the same time without interrupting the end user. The solution allows users to define which patches should be approved, when they are to be installed and how the agent should react in case of a reboot.


The security module allows users to manage antivirus, anti-malware, email protection, encryption, password and patch deployments from a single solution. Support is provided through an online forum, email and phone.

LongDescription

Sarbanes-Oxley Compliance

Status Tracking

Email Monitoring

Performance Management

Customizable Reports

Internet Usage Monitoring

Access Controls/Permissions

IT Asset Management

Automatic Patch Deployment

Diagnostic Testing

Import/Export Data

Real Time Monitoring

Virtual Machine Monitoring

Contract/License Management

License Management

Task Scheduling

Active Directory Integration

SSL Security

IP Address Monitoring

Policy Management

Real-time Alerts

Baseline Manager

Endpoint Management

Procurement Management

Disaster Recovery

Scheduled/Automated Reports

Remote Update/Installation

Threat Response

Multi-Platform

Customizable Fields

Scheduling

Anti Virus

Event Logs

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Synchronization Scheduling

Bandwidth Monitoring

Audit Trail

Version Control

Uptime Reporting

Server Monitoring

Network Analysis

Cost Tracking

Behavior-Based Acceleration

Service Reporting

Capacity Management

Device Auto Discovery

Compliance Management

Real Time Data

Network Wide Management

Service Catalog

Issue Management

Maintenance Management

Password Management

Configuration Management

Web Traffic Reporting

Role-Based Permissions

Client Portal

Power Management

Real Time Updates

Ticket Management

Asset Tracking

Customization

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Multi-User Collaboration

Network Monitoring

Service Level Agreement (SLA) Management

Activity Monitoring

Deployment Management

Dashboard

Patch Management

Audit Management

Software Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

Credential Management

Asset Lifecycle Management

Compliance Tracking

Automatic Backup

Reporting/Analytics

Usage Tracking/Analytics

Monitoring

Prioritization

Remote Access/Control

Remediation Management

Supplier Management

Incident Management

Data Migration

Backup and Recovery

Summary Reports

Drag & Drop

Cross Reference System

Automatic Scans

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ConnectWise Automate

In Person

Live Online

Webinars

Documentation

Videos

Jamf Now is a cloud-based mobile device management (MDM) solution that allows users to perform small business MDM tasks on Apple devices.


Jamf Now’s key features include remote configuration, mobile device management and device protection. Its mobile device management feature is used to source and distribute apps to individual devices, export inventory information, manage applied email accounts, view device details, install apps and manage inventory. 


The platform comes with tools to remotely configure settings in iPad, iPhone and Mac devices. Jamf Now is priced on a monthly subscription and support is extended via phone, email, live chat, online help desk and documentation. 



App Management

Digital Signature

Mobile Device Management

Mobile Access

Automatic User/Device Recognition

IT Asset Tracking

Wireless Internet Access

Inventory Management

Data Management

Free Trial (Your first 3 devices are free forever)
Add more devices starting at $4/month/device (for 4+ devices)
No credit card required for free trial

ConnectWise Automate vs Jamf Now

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