HiddenApp

RATING:

4.7

(12)

About HiddenApp

HiddenApp is a cloud-based solution that helps businesses manage multiple devices. The platform enables users to view and track devices and manage cross-mobile notifications, alerts, and assets with their customers. In the case of theft or loss, HiddenApp provides anti-theft capability that lets users remotely lock and wipe devices. The solution also features a geo-fencing feature that enables users to set up virtual boundaries around specific areas. When a device enters or exits these zones, users receive an alert.

HiddenApp Pricing

Custom prices, with discounts for educational & non-profit organizations.

Starting price: 

$99.00 per year

Free trial: 

Available

Free version: 

Not Available

HiddenApp dashboard
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HiddenApp Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for HiddenApp

1 - 5 of 12 Reviews

Anonymous

11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Great software to manage a small fleet of Mac computers.

Managing a fleet of agecny owned devices within the distributed and remote workers.

PROS

Admin panel, managing all the devices in one place (both Mac and iPhone)

CONS

Nothing special. It's just doing the job.

Matt

Non-Profit Organization Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

A great utility for your computer

It has been a very good experience and has saved my company a couple of times now where staff have lost machines for various reasons and allowed us to retrieve a machine when someone left the company with a unit.

PROS

Price if mind in protecting the machine. The ability to track it. To record who has it, and what they are doing if a machine is stolen.

CONS

Only that you need to activate each section with system preferences in a Mac, but that is more to do with Apple’s security limitations than the app.

Reason for choosing HiddenApp

Yours suited exactly what i needed and it also worked on iOS devices too, which was another bonus.

Reasons for switching to HiddenApp

They recommended you as they were closing down due to Apple’s security restrictions on the OS systems.

Kyle

Education Management, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2020

HiddenApp Review

PROS

Works with laptops and iPads.

CONS

iPad registration is not automatic. Requires user input to register device

Reasons for switching to HiddenApp

Undercover is no longer in business.

Richard

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Essential for looking after your off-site assets

PROS

With a completely distributed team and multiple company owned devices out there in the wild, we find HiddenApp's software an essential mobile device security add-on to our MDM solution. We tried several of the leading MDMs before committing to the one we now use & none of them matched HiddenApp’s ultra-accurate GPS device location tracking: a critical feature for us that we’ve used several times now to recover devices worldwide. The cost is negligible for the peace of mind that it offers!

CONS

Although are generally an Apple eco system company, a windows based app would also be helpful. I believe that this is on the way soon.

Samuel

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

If you're needing reliable tracking software for your devices, check out HiddenApp.

They have been great. From meeting with the salesperson, Bjorn, to the implementation process. It's been a wonderful experience. They are indeed a great company that wants to help.

PROS

The reliability of the application. The customer support has been great. We've contacted them a few times, and they were responsive and never made me feel like I was bothering them.

CONS

I cannot use it for ALL my technology items: hotspots, TVs, tools, keyboards, audio equipment. It would be great if they had an "add-on" tracker that could be placed on objects like the Apple AirTag.