About Jamf Now

Jamf Now is a cloud-based mobile device management (MDM) solution that allows users to perform small business MDM tasks on Apple devices.

Jamf Now’s key features include remote configuration, mobile device management and device protection. Its mobile device management feature is used to source and distribute apps to individual devices, export inventory information, manage applied email accounts, view device details, install apps and manage inventory.

The platform comes with tools to remotely configure settings in iPad, iPhone and Mac devices. Jamf Now is priced on a monthly subscription and support is extended via phone, email, live chat, online help desk and documentation.


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Supported Operating System(s):

Web browser (OS agnostic)

41 Reviews of Jamf Now

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(39)

39

4 stars

(1)

1

3 stars

(0)

0

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 41 results

September 2019

User Profile Picture

Chris from Cotterville Network

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

Great for Small Business Device Management

I am incredibly happy with this system. I have met the developers, sales people, and other technical support teams while at the JAMF User Conference 2018 in Minneapolis before, and they are just a fantastic, honest, and high quality company. Their products are stable, reliable, and top notch.

Pros

I love that this software allows you to manage so many aspects of Apple devices. I have been a Jamf Pro admin for years, and when they offered Jamf Now for free for three devices, I was on board immediately. It allows you to set security policies from denying the use of a camera if you are in a sensitive area, to can a personal iCloud account be used on a business device. Setting WiFi profiles is easy, and enrolling the device is simple. This is a great solution for small business, churches, and even families that want to have a higher level of control of their devices than just Apple stock services.

Cons

After using the full capabilities of a full Jamf Pro system, there are many features that I would like to see integrated into their Now product. Jamf Now is not intended to be as complex and Jamf Pro is, but there a couple of things such as the ability to setup a WiFi profile to support connecting to an enterprise network. Right now you can only setup a PSK network. Not a big deal, but something that would be nice without having to upgrade you plan.

Reasons for Choosing Jamf Now

Long term experience and expectations of a high quality product which they deliver.

Reasons for Switching to Jamf Now

Both Jamf's reputation, experience using them, and the want to have a hosted system that where policies were not limited to being changed when the device was on my own personal network. They only charge $2 per device per month after your first three free.

August 2019

Helen from Compass Youth & Family Services

Company Size: 201-500 employees

Industry: Mental Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2019

Jamf Now is a dream!

Pros

Jamf Now walks you through connecting your Apple Business account with the Jamf Now MDM server. Since this is set up, we can unbox, unwrap, and power on a device that auto-enrolls into the Jamf Now MDM server. There’s no need to plug in and apply settings through Apple Configurator and risk users trying to delete installed profiles. Also- setting up the blueprints for your different devices and levels of access is so simple. It takes seconds to apply updated settings to a device.

Cons

I’ve had issues using the activation bypass code working correctly on a few devices. Not a huge deal, but annoying at the time. And locking of iPads once someone has turned it off and it’s in lock mode.

Reasons for Choosing Jamf Now

The simple UI and device set-up. The other systems were more complicated and time consuming. Jamf Now is more affordable price point as well.

September 2021

John from Diamond Materials

Company Size: 201-500 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Great MDM for the not so techie Admin

I had nothing but a positive experience with Jamf.

Pros

It was really easy to setup and manage 60+ devices having no prior knowledge.

Cons

I've been using Jamf for over two years now and I haven't had any issues.

March 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

March 2021

Really poor software and service

Jamf barely supports this software and it shows. This software's features are

Pros

The interface is clean, was easy to setup, good email notifications about certificates needing to be rotated.

Cons

We didn't expect this software to provide a lot of functionality and chose it because it was cheaper than more full featured products (including Jamf's Pro product), but this solution could not even do the bare minimum we purchased it for. It constantly failed to automatically enroll computers though we have confirmation from Apple they were being properly sent by ABM. Computers weren't checking in. Their software was installing corrupt profiles on our computers that weren't removable. Their customer support always provided "wiping the computers" as the best solution to any real issues, which is unreasonable to ask.

August 2019

Jared from JetRight

Company Size: 51-200 employees

Industry: Airlines/Aviation

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2019

Just Buy It

My company had little management over 25 iPads. When I was hired as the iPad Admin, I knew that we had to do something to manage the devices and also protect our assets. After comparing several products jamf came out on top. It is easy to use, easy to manage and budget friendly. If you are looking for a solution look no further.

Pros

Ease of use cost design overall look and feel hands free deployment

Cons

At the lower tier we are currently enrolled in there aren't many diagnostic options.

Reasons for Choosing Jamf Now

My company had little management over 25 iPads. When I was hired as the iPad Admin, I knew that we had to do something to manage the devices and also protect our assets. After comparing several products jamf came out on top. It is easy to use, easy to manage and budget friendly. If you are looking for a solution look no further.