# ConnectWise Automate vs NinjaOne - 2026 Comparison - Software Advice

> ConnectWise Automate vs NinjaOne - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/mobile-device-management/labtech-profile/vs/ninjarmm

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ConnectWise Automate vs NinjaOne

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Updated June 9, 2026

# ConnectWise Automate vs. NinjaOne: 2026 Comparison

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Updated June 9, 2026

# ConnectWise Automate vs. NinjaOne: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/mobile-device-management/labtech-profile/)

[ConnectWise Automate](https://www.softwareadvice.com/mobile-device-management/labtech-profile/)

4.1

[(143)](https://www.softwareadvice.com/mobile-device-management/labtech-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses ConnectWise Automate

Based on 143 reviews

-   Popular among: Small businesses
-   Most common industry: IT & Software Development (65%)
-   Top use cases: Managed Service Providers (MSP) (12%), Remote Monitoring and Management (11%) and IT Management (9%)

60% of users recommend this product

[](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

[NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

4.7

[(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses NinjaOne

Based on 293 reviews

-   Popular among: Small businesses
-   Most common industry: IT & Software Development (59%)
-   Top use cases: IT Management (33%), Remote Support (29%)

91% of users recommend this product

[](https://www.softwareadvice.com/mobile-device-management/labtech-profile/)

ConnectWise Automate

4.1

[(143)](https://www.softwareadvice.com/mobile-device-management/labtech-profile/reviews/)

[](https://www.softwareadvice.com/remote-support/ninjarmm-profile/)

NinjaOne

4.7

[(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.1

Based on 143 reviews

Ease of use

3.7

Value for money

3.9

Customer support

3.7

Functionality

4.4

4.7

Based on 293 reviews

Ease of use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.5

Looking for better ease of use? Ask an advisor for high-rated alternatives

Looking for better ease of use? Ask an advisor for high-rated alternatives

Looking for better ease of use? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 436 reviews from IT Management

* * *

Access Controls/Permissions

N/A

Backup and Recovery

2.3

Configuration Management

4.0

Diagnostic Tools

N/A

File Sharing

N/A

Patch Management

4.1

Access Controls/Permissions

4.1

Backup and Recovery

N/A

Configuration Management

N/A

Diagnostic Tools

4.7

File Sharing

5.0

Patch Management

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

OpenText Core Endpoint Protection​Not enough reviews

](https://www.softwareadvice.com/cybersecurity/webroot-profile/)[

ScreenConnectNot enough reviews

](https://www.softwareadvice.com/product/390169-ScreenConnect/)[

AuvikNot enough reviews

](https://www.softwareadvice.com/observability/auvik-profile/)

[

PassportalNot enough reviews

](https://www.softwareadvice.com/cms/solarwinds-passportal-profile/)[

ConnectWise PSANot enough reviews

](https://www.softwareadvice.com/itsm/connectwise-manage-profile/)[

SherpaDeskNot enough reviews

](https://www.softwareadvice.com/crm/sherpadesk-profile/)

## Reviews

* * *

YB

Yasir B.Farm manager veterinarianDairy, 2-10 employees

"Remote monitoring works seamlessly, and the customization options let us tailor everything to our workflow."

Jun 6, 2026

PP

Peter P.OwnerReal Estate, 2-10 employees

"The interface can feel complex and sometimes outdated, and configuring advanced workflows may require significant time and expertise."

Jun 4, 2026

DN

David N.IT Operations ManagerComputer Software, 201-500 employees

"The device management is great as well as it pulls in so much information from the device to help with troubleshoot such as running processes, installed apps, hardware specs, last reboot, activity, etc."

Apr 17, 2026

VR

Verified ReviewerIT Solutions ArchitectInformation Technology and Services, 11-50 employees

"Any issues we have found or ran into, were all user error or interface confusion."

May 6, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[ManageEngine Endpoint Central vs ConnectWise Automate](https://www.softwareadvice.com/compare/103403-labtech/vs/117339-ManageEngine-Desktop-Central/)[PDQ Deploy & Inventory vs ConnectWise Automate](https://www.softwareadvice.com/mobile-device-management/labtech-profile/vs/pdq-deploy-and-inventory/)[ManageEngine Endpoint Central vs NinjaOne](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/349671-ninjarmm/)[SysAid vs NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/sysaid-it-crm/)