About ManageEngine Mobile Device Manager

Empowering enterprises with the power of mobility, ManageEngine Mobile Device Manager Plus improves employee productivity by allowing teams to work across multiple devices without compromising security. As a mobile device management (MDM) solution, ManageEngine MDM provides 360 support for enterprise mobility by allowing IT administrators to manage app distribution, protect enterprise security, provide convenient access to an organizations' email server, remotely distribute documents to mobile devices, and secure corporate-owned and private devices. 

Features include device management interfaces, remote access, app distribution and management, remote wipe functionality, user provisioning, high-risk detection, document distribution and updates, enterprise...


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Supported Operating System(s):

Web browser (OS agnostic)

278 Reviews of ManageEngine Mobile Device Manager

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(165)

165

4 stars

(105)

105

3 stars

(7)

7

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 278 results

May 2020

Cody from Pacific Medical Transport

Verified Reviewer

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

May 2020

Great Product!

Overall we are pleased and excited to utilize ManageEngine on a daily basis.

Pros

We recently implemented ManageEngine to easily manage our devices, create uniformity, and enhance security. After using the product for roughly a month now, we are very please with the results. Our team quickly embraced the idea's and have had great success. The front end interface is clutter free and customizable. The backend offers an abundance of control and analytics. We love the ability to remotely manage our devices including remote control when needed. Lastly, small business prices under 26 devices is FREE.

Cons

Customer service lacks due to lengthy response times and language barriers. While chat support is available, it can be difficult to communicate the problem/solution. In addition, when phoning for support or sales, the phone system is difficult couple with extended wait times.

November 2019

Bill from NextDay Delivery Service, LLC

Verified Reviewer

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

ME MDM gets the job done at an unbeatable price

Pros

The low cost of entry is the best I found out there. We primarily use our MDM to put devices in multi-app kiosk mode. ME MDM provides us with everything we need in an MDM at an unbeatable price! And, here's a story about my experience with ManageEngine's top-notch technical support .... At first launch of the MDM, we discovered the app wasn't 100% compatible with our devices, because they were running a non-updatable older Android OS (ver 4.4.2). ME immediately went to work to figure out the problem. After about one month of testing and tweaking, their app developers delivered a fix and the app's successive version have all worked perfectly since. They truly put the customer first!

Cons

Honestly, I have no complaints about this app. But, to be fair, we're light users of the app...we only use it's geo-tracking and kiosk mode features. So, we've never put every feature of the app to the test. There may be a downside out there somewhere, but I haven't found one yet.

Reasons for Choosing ManageEngine Mobile Device Manager

ManageEngine provides every feature we need from an MDM at almost half the price of the competition.

Response from ManageEngine

Replied December 2019

Hello Bill, We're happy to know that MDM has helped you with your device management needs. In case of future issues, you can write to us at mdmcloud-support@manageengine.com

April 2020

Milton from Cloud Connect

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Excelente Solution, Value for Money and Very Good Tech Support

I would summarize my experience in a few words "Smooth and seamless Operation". The enrolment was easy to handle, especially when there is a good number of devices. Training for other users was very easy, and today an administrative employee manages the basic features and enrolment. The solution has been stable throughout the time of service.

Pros

Great good features that most MDM/EMM solutions have, excellent web-based managing consoles, good customer support very easily reachable by chat, everything at a convenient price.

Cons

Reports have space for improvement. Even though it provides good pre-configured reports, many times flexible and SQL-like interaction is valued by IT Managers. This becomes relevant during this age of data analysis and data mining to improve the enterprise mobility operation of the organization.

Reasons for Choosing ManageEngine Mobile Device Manager

Price was important at the beginning, but in the end it represented good value for money for all the features and tech support the company received.

February 2018

David from Alliance Beverage

Verified Reviewer

Company Size: 201-500 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2018

This software isn't bad.

Pros

I like that the management is all web/cloud-based, so it can be accessed from anywhere. I like the ability to have devices in groups and to push out apps/app updates, profiles, etc. on a per-group basis. We have multiple satellite locations, and the groups perfect for that.

Cons

I don't like the overall clunkiness of the web interface. I don't like that it doesn't resize very well based on the size of your browser window (I use Chrome) even when there is clearly white space that it can fill in. I don't like that you have to re-assign devices from the Enrollment tab, but you can only see the Serial Number on the Inventory tab, so I have to switch back and forth to make sure I have the right device.

Response from ManageEngine

Replied November 2018

Hello David, Greetings from ManageEngine! We'll consider your feedback and work on the interface. In case of future queries you can mail us at mdmcloud-support@manageengine.com

February 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Takes configurator to the . next level through the cloud

So far, so good. I'm looking to upgrade our configurator options for upwards of 500 devices across 9 seperate sites, so it needs to work, the very first time we have it configured.

Pros

The account is nicely and simply split into the separate elements. Once you've familiarised yourself with the separate pages, you can navigate easily between the option are looking to fulfil. If ever there's a doubt, a quick email to support and they respond timely, which is a rare thing these days !!

Cons

The initial differences between configurator and mdm took a little while to work out where things were, but once understood, not too bad.

Reasons for Choosing ManageEngine Mobile Device Manager

Meraki is just too expensive for the functionality, and the support takes forever to respond.