About ManageEngine Mobile Device Manager

Empowering enterprises with the power of mobility, ManageEngine Mobile Device Manager Plus improves employee productivity by allowing teams to work across multiple devices without compromising security. As a mobile device management (MDM) solution, ManageEngine MDM provides 360 support for enterprise mobility by allowing IT administrators to manage app distribution, protect enterprise security, provide convenient access to an organizations' email server, remotely distribute documents to mobile devices, and secure corporate-owned and private devices. 

Features include device management interfaces, remote access, app distribution and management, remote wipe functionality, user provisioning, high-risk detection, document distribution and updates, enterprise...


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Supported Operating System(s):

Web browser (OS agnostic)

362 Reviews of ManageEngine Mobile Device Manager

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(218)

218

4 stars

(135)

135

3 stars

(7)

7

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 362 results

May 2020

Cody from Pacific Medical Transport

Verified Reviewer

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

May 2020

Great Product!

Overall we are pleased and excited to utilize ManageEngine on a daily basis.

Pros

We recently implemented ManageEngine to easily manage our devices, create uniformity, and enhance security. After using the product for roughly a month now, we are very please with the results. Our team quickly embraced the idea's and have had great success. The front end interface is clutter free and customizable. The backend offers an abundance of control and analytics. We love the ability to remotely manage our devices including remote control when needed. Lastly, small business prices under 26 devices is FREE.

Cons

Customer service lacks due to lengthy response times and language barriers. While chat support is available, it can be difficult to communicate the problem/solution. In addition, when phoning for support or sales, the phone system is difficult couple with extended wait times.

December 2020

Shawn from Tex Air Delivery

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2020

More than asset management

We recently had an experience where an employees personal vehicle was stolen with our company asset inside the vehicle. We were able to provide the police live tracking of the vehicle where the criminals were pulled over and arrested less than 2 hours after it was stolen. We also love the ability for the company of providing options to improve their software such as announcement features for us.

Pros

Quick deployment for changes, tracks assets, full lock down kiosk modes, customer service willing to listen and make corrections as needed

Cons

OS updates for Android not fully available.

Reasons for Switching to ManageEngine Mobile Device Manager

Limitations from MaaS360 for whitelisting specific web pages for a customers use. Zoho MEMDM offered announcement features inhouse

February 2018

David from Alliance Beverage

Company Size: 201-500 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2018

This software isn't bad.

Pros

I like that the management is all web/cloud-based, so it can be accessed from anywhere. I like the ability to have devices in groups and to push out apps/app updates, profiles, etc. on a per-group basis. We have multiple satellite locations, and the groups perfect for that.

Cons

I don't like the overall clunkiness of the web interface. I don't like that it doesn't resize very well based on the size of your browser window (I use Chrome) even when there is clearly white space that it can fill in. I don't like that you have to re-assign devices from the Enrollment tab, but you can only see the Serial Number on the Inventory tab, so I have to switch back and forth to make sure I have the right device.

Response from ManageEngine

Replied November 2018

Hello David, Greetings from ManageEngine! We'll consider your feedback and work on the interface. In case of future queries you can mail us at mdmcloud-support@manageengine.com

January 2021

Gypsy from K&D Factory Service Inc.

Company Size: 51-200 employees

Industry: Consumer Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

January 2021

Easy to use, everything is right there

I tried quite a few different managed services. Some were to cumbersome to use. Others the setup was not user friendly. Manage engine did exactly what i wanted. It was quick and easy to connect and setup. Everything was where you would expect and deployment was super easy.

Pros

The layout and features are well laid out. The system is very easy to use and self explanatory. As long as you run through the tutorial you'll have no problem with this software. Connecting to Apple managed service was quick and easy.

Cons

So far i havn't had any issues. I am only using Apple products though.

Reasons for Switching to ManageEngine Mobile Device Manager

Miadore was too cumbersome and not user friendly

September 2020

Brian from APM IT

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

September 2020

Guided set-up, easy to understand and use.

Easy to set-up and deploy. Easy to cross-train personal to manage.

Pros

Setting up a new MDM can be challenging. ManageEngine's MDM was easy to set-up as a stand-alone product. The steps were carefully explained to help guide the process of setting up needed accounts to assist with getting iPads managed and supervised.

Cons

Love the Remote View feature, but of course Remote Control would be better. Right!

Reasons for Choosing ManageEngine Mobile Device Manager

Allowing us to use multiple platforms more than the iPads we are setting up now.

Reasons for Switching to ManageEngine Mobile Device Manager

Ease of Use, $$$