About ManageEngine Mobile Device Manager Plus

Empowering enterprises with the power of mobility, ManageEngine Mobile Device Manager Plus improves employee productivity by allowing teams to work across multiple devices without compromising security. As a mobile device management (MDM) solution, ManageEngine MDM provides 360 support for enterprise mobility by allowing IT administrators to manage app distribution, protect enterprise security, provide convenient access to an organizations' email server, remotely distribute documents to mobile devices, and secure corporate-owned and private devices.

Features include device management interfaces, remote access, app distribution and management, remote wipe functionality, user provisioning, high-risk detection, document distribution and updates, ...


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Supported Operating System(s):

Web browser (OS agnostic)

436 Reviews of ManageEngine Mobile Device Manager Plus

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(278)

278

4 stars

(158)

158

3 stars

(8)

8

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 436 results

May 2020

User Profile Picture

Cody from Pacific Medical Transport

Verified Reviewer

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

May 2020

Great Product!

Overall we are pleased and excited to utilize ManageEngine on a daily basis.

Pros

We recently implemented ManageEngine to easily manage our devices, create uniformity, and enhance security. After using the product for roughly a month now, we are very please with the results. Our team quickly embraced the idea's and have had great success. The front end interface is clutter free and customizable. The backend offers an abundance of control and analytics. We love the ability to remotely manage our devices including remote control when needed. Lastly, small business prices under 26 devices is FREE.

Cons

Customer service lacks due to lengthy response times and language barriers. While chat support is available, it can be difficult to communicate the problem/solution. In addition, when phoning for support or sales, the phone system is difficult couple with extended wait times.

February 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2021

Wonderful Application

Wonderful tool We have been able to get rid of two other applications doing the same thing.

Pros

Ease of setup. I have been setting up our MDM and it has been very easy and user friendly.

Cons

Login being able to get directly to the cloud login is a bit tricky but I believe its because I am still in the trial.

Reasons for Choosing ManageEngine Mobile Device Manager Plus

Other tools that were available from ManageEngine

Reasons for Switching to ManageEngine Mobile Device Manager Plus

Easy setup and we are able to take advantage of ManageEngine's other tools as well.

November 2021

Kyle from Continental Services

Company Size: 1,001-5,000 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2021

Great Product

Pros

Ease of licensing with the universal license model

Cons

Nothing so far. We have been using if for a little over a year.

February 2018

David from Alliance Beverage

Company Size: 201-500 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2018

This software isn't bad.

Pros

I like that the management is all web/cloud-based, so it can be accessed from anywhere. I like the ability to have devices in groups and to push out apps/app updates, profiles, etc. on a per-group basis. We have multiple satellite locations, and the groups perfect for that.

Cons

I don't like the overall clunkiness of the web interface. I don't like that it doesn't resize very well based on the size of your browser window (I use Chrome) even when there is clearly white space that it can fill in. I don't like that you have to re-assign devices from the Enrollment tab, but you can only see the Serial Number on the Inventory tab, so I have to switch back and forth to make sure I have the right device.

Response from ManageEngine

Replied November 2018

Hello David, Greetings from ManageEngine! We'll consider your feedback and work on the interface. In case of future queries you can mail us at mdmcloud-support@manageengine.com

August 2021

Tom from Hollywood Casino Lawrenceburg

Company Size: 1,001-5,000 employees

Industry: Gambling & Casinos

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2021

Good for the price but a bit of a pain to set up.

I would recommend this product. For the price, it has some really good features. I have only been using it for 30 days but it seems to work very well. I have deployed the MDM software on Apple and Android devices so far. I have not tested the laptop device management.

Pros

The application management feature on this device is very nice. Once you have all the profiles/apps setup for a group it is very easy to deploy.

Cons

Walkthroughs are a bit lacking. Videos are very segmented and use speach to text instead of having a live narrator. It makes me wonder about customer support if they're not willing to invest in proper walkthrough videos on their products. I chose to use the cloud management option, and it seems to work pretty well.

Reasons for Switching to ManageEngine Mobile Device Manager Plus

GoKiosk was very basic software and served our needs but the support was horrendous. Every year they expire the licenses a full day in advance of the renewal date. Even if you have automatic renewal set on the account they will still expire the license, causing all of the devices to stop working until the following day. We tried to renew our license manually by purchasing it as soon as the devices stopped working but they generated a new license code, which meant that all of our previously enrolled devices were no longer attached to the account and all of our configurations weren't available anymore. We requested to have the license transferred and received a response that it was an easy fix. I sent the requested info... and they took 4 days to complete the transfer. If we had not transitioned to Manage Engine all of our mobile devices would have been unusable for almost an entire week.