About SimpleMDM

SimpleMDM is a mobile device management solution designed to help businesses automate, manage and deploy updates, licenses, applications or installer packagers across Apple devices. Administrators can set up and enroll employees' personal devices via Apple configurator, email, weblink, SMS and more.

In order to ensure security across business data, SimpleMDM provides two-factor authentication, FileVault recovery, passcode-enabled data protection and app disabling, blocking or hiding option, among other functionality. It lets IT teams gain insights into assets' locations in real-time, configure global HTTP proxy and content filter, install applications without prompting permission notifications, block Apple ID and deploy iOS updates. Additionall...


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Supported Operating System(s):

Web browser (OS agnostic)

18 Reviews of SimpleMDM

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

October 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2020

Great device management tool

SimpleMDM has been a lifesaver to manage our large amount of devices deployed to customers.

Pros

SimpleMDM has been a fantastic tool to use to manage the thousand of devices we have deployed in the field. The features to customize the different components required for our deployment are amazing. SimpleMDM offers great visibility, device management and device control.

Cons

Nothing really to complain about the software. Customer support has been responsive to all our queries, which are usually related to third parties changing device's features.

June 2016

Douglas from +Vend

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2016

The best management option for our mobile workforce

Our company sells customer loyalty software and services. Our most popular product is a mobile app and iPad combination that retailers place at their registers, allowing these retailers to incentivize their customers to shop with them often. The service we offer is fully managed, meaning we develop the software, deploy and maintain the iPads running the software, and handle all other service and maintenance activities. We currently manage in the neighborhood of 750 devices. We initially used Apple Configurator for our management platform and later moved to Cisco Meraki. After continued issues with their buggy platform, I began an in-depth process of reviewing other MDM solutions. They were Apple Profile Manager JAMF Casper Suite JAMF Bushel SimpleMDM Air-Watch MobileIron In brief, MobileIron and Air-Watch were a nightmare to use (check the web for similar sentiment). Casper Suite, while better, still had an outdated interface based on Java that didn't deliver a great experience. Apple Profile Manager required that we manage the server ourselves, which we preferred not to do. JAMF Bushel had a much newer looking interface than JAMF Casper Suite, but seemed more oriented toward the small office environment of 20 devices or less. The interface quickly became unruly and the configuration options too general and limited as we got going. SimpleMDM has a new-age webby look and feel much like JAMF Bushel displayed. In addition, the feature set fit our deployment needs much better. Bushel doesn't allow enteprise app deployment but SimpleMDM does. Bushel isn't feature rich when it comes to supervised device functionality, SimpleMDM is. What tipped the scale for me in the end was the friendliness and willingness to help that I experienced with the SimpleMDM staff. We had an issue with our push certificate that ultimately turned out to be due to a misstep of my own. Their staff was extremely helpful in resolving the issue, offering to retrieve old data backups they had to recover a certificate I had deleted. In these days of relatively anonymous software as a service transactions, it was a joy to learn that one of our vendors has our backs. We've been with SimpleMDM for almost eight months now and I am very satisfied with my selection.

July 2017

Chad from West Side Beer Distributing

Company Size: 201-500 employees

Industry: Wholesale

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

July 2017

It's a solid product, but a few small changes would make it awesome.

It's cheaper than mobileIron or Airwatch. Mostly, this allows us to more easily manage DEP enrolled iOS devices.

Pros

Cheap, intuitive, basic features are very easy to use. Support is quick to respond and offers helpful advice/solutions.

Cons

To be awesome: For the love of god fix your UI - please.... The Groups should be collapsible. Exports should be able to contain everything (the group field is missing) and there's no filter/modification/selection on group view. Also, nothing can be copied, so multiple similar groups have to be created and then re-created by hand. To be better than awesome (better than Airwatch/MobileIron): The only big things we'd love to see is more control over user rights in order to assign tech staff to manage SimpleMDM without full access to all of the SimpleMDM, filter access to device groups, filter access to SimpleMDM controls/device commands. The addition of file management on the iOS platform? That is, let us push files to the device for their ibooks or icloud drive environment. Also, a backup via simplemdm to grab txts, contacts, pictures, etc... when moving a user to new hardware? Sync to AD - pull in user data to be assigned to the device (email, contact information, etc...) Allow sending messages to a whole group instead of just one device at a time. Allow the enabling of "Automatic" updates when new versions of iTunes Store applications are available to users.

Response from SimpleMDM

Replied August 2018

Thanks for providing your feedback, Chad. We have taken it into account. The devices view has been updated to solve the problems you mentioned. We've also added admin permission classes, the ability to message groups of devices in one action, and automatic app updates. Thank you for your continued business!

August 2016

Robby from ADS LLC

Company Size: 51-200 employees

Industry: Management Consulting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2016

It just works

We're an outsourced US-based outsourced IT firm with clients in the medical space. I initially used Meraki to manage one of our clients but had all sorts of problems. Apps not deploying when they should, configurations not working, and devices that stopped responding after about a month. When we needed MDM for two other customers, I decided to try SimpleMDM instead. I had zero problems with our deployment and was happy to find that they had more functionality than Meraki. Sure, Meraki had some document management feature called backpack, but it was too few features to even be suitable for document needs and we had to use Dropbox anyway. I like SimpleMDM because the price is competitive, it just works and I feel that I'm using the best in breed product in the MDM space. Just make sure you don't need to support Android. They just do Apple at the moment (and do it well)!

Pros

See above. Also, very technically adept support.

Cons

Nothing at the moment.

February 2018

Greg from Carwash Services of Southeast

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Great software to control company phones/pads.

Controlling company devices

Pros

The ease of use of setting phones and pads up with the software. Easy way to control devices, push out apps or remove along with preventing users to users to download un-needing apps.

Cons

More options needed to prevent users from using their devices as hotspots. The apps purchased from Apple VPP have been increasingly long in showing-up in available apps to push to devices.

Response from SimpleMDM

Replied February 2018

Hi Greg- Thanks for your feedback! Please contact our support channel for help with any app delays you are seeing. It may be an iOS issue that we can help with.