Really good, have been using the product for years and would recommend it to anyone anytime. Perfect fit for an MSP.

The ease of use and the fast deployment, both when we install it in new customer environments and in the OS/application deployment itself. It is also fast in terms of getting things done, it does not take that long time to be an expert in upKeeper (compared to SCCM). Another good thing is that it does not have any requirements on Active Directory, it can be run without (nice in AD migration projects). It is also multi-tenant if you have multiple Active Directories.

For our use I have not any request that have not been fulfilled, they are very keen on getting feedback on what features they will add to the product, so you are involved in the products evolution as a customer.

We are very pleased with upKeeper. It has helped us a lot over the years. Reinstalling computers all over the world with just a push of a button. Sending out or replacing applications and settings is as easy as it can be. Deploying computers and know that they will always be installed correct. It also has a great API so you can integrate it with customer portals and so on.

We got hooked on upKeeper based on the easy to use interface. It's just straight forward and not at all complicated/messy like many other products in this category tend to be. You as a customer to upKeeper also have a very big impact on the product. Every year there are to gatherings and everyone togheter takes the product to the next lever.

It should have more automation. "If this happens then do this."

Ease of use. Vendor makes you feel that you ar part of the process.

User-level administration. You can´t really (using this product) distribute user-level installations and settings.

Managing customer devices with drivers, operating system and application management with ease!

This product is so great that we based our entire company services on UpKeeper Plattform. For a service provider delivering client management togheter with end user support UpKeeper gives first line servicedesk a enormous advantage to have a high "First-call-resolution-rate" since every change happens within 60 seconds.

At present there is no SSO-functionality.

Deploy operation systems and drivers/apps very fast. Saves much time för servicedesk in first line. We use this for multiple companies, and companies can also manage their own computers via the portal. 2-factor safety, and SSL.

Very easy to use, and very fast setup. You can start deploy "same day".

It should have more automation. "If this happens then do this."