A2Z Events

RATING:

4.4

(32)

About A2Z Events

A2Z Events is a cloud-based event management solution designed to help associations, emerging non-profits, charities, wellness organizations or event professionals manage operations related to attendees, exhibitors, speakers and sponsors. Key features include floor plan management, appointment scheduling, payment collection, personalization and reporting. A2Z Events comes with a marketing module, which lets organizers boost sales by handling all contracting and financial operations on a centralized platform. The solution facilitates engagement and networking between exhibitors and attendees through matchmaking capabilities. Additionally, businesses can utilize customizable branding functionality to deliver a personalized experience among users and notify them of a...
Conference Management Software

A2Z Events Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for A2Z Events

1 - 5 of 32 Reviews

User Profile

Linda

Verified reviewer

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Excellent product that helps our event floor plan and financial functions

Very satisfied with the service and dependability.

PROS

The ease of use, and various financial, communication, and floor plan functions.

CONS

The interface could be more modern - we have used a2z for 9 + years and still the same interface. Also, the email function could have templates, etc. to make them look more modern - example an invoice template etc.

Reason for choosing A2Z Events

N/A

Vendor Response

Thank you so much for taking the time to leave us this review! We're grateful for your kind words and for your willingness to share your review with us and the Capterra community. It's great to hear that we've been able to help streamline your financial, communications and floor plan functions - and we strive to be dependable! Thank you too for your feedback with regards to our interface. We think you'll like some of what we have planned for our upcoming releases and can't wait to show you what we've been working on!

Replied October 2019

Mark

Renewables & Environment, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

a2z for show management

a2z has been more than what I every could have hoped for (for Exhibits). I am also thrilled with the show app. However, my colleagues have been very unhappy with the conference side of things both from the client support and the software functionality. They have switched back to Cadmium which is what they were using before. We have looked at Cadmium for exhibits but the picture design vs. the CAD design has ruled it out for us. I have ALWAYS felt that I (we) were very well supported by the staff at a2z. Before the firm was sold I had always wished that I had worked there when I finished with my software company and product, STARSystem.

PROS

I like most that the software meets our needs as show management both from the perspective of making and managing the sales process and that it also meets the needs of our exhibitors and sponsors. It is rare to find a need that it does not handle and also very (very) important for a web-based system, it is rare to find the system down and unavailable. I am also very impressed with the new web-based support. Regardless of whether I reach my designated account person (who really knows her stuff), I always get near instant support and that support resolves my issue.

CONS

I do find that some features of floor plan management such as creating an NES or moving a booth do not always work the first time. There does not seem to be a reason for them not working and the cryptic error message does not resolve the problem either. Usually going after the goal a different way or reloading the floor plan does resolve it though. I have never found that there was an issue I could not find a way around to get it resolved. It seems "fuzzy" to me when is the contact and address used from the company tab, the contact tab, or the booth info tab. I wish I had a better understanding not just of which should be used when and for what but also then which is reported out in which report.

Reason for choosing A2Z Events

Did not want to work with them from my dates having had them as a competitor in the 1990's.

Reasons for switching to A2Z Events

We were in New Orleans and had the section of the building where there is a 7 degree bend in the layout of the floor. After working on getting their software to accommodate that for 3 months, a2z was called in and handled it in a weekend. Map Your Show then had learned how to do it and we finished with them for that last year and then switched to a2z

Vendor Response

Mark, thank you so much for taking the time to leave us this review! We're grateful for your kind words and for your willingness to share your review with us and the Capterra community. Thank you too for your feedback on our floorplan. We're sorry to hear about your challenges and hope our latest floorplan release has resolved them. If you continue to run into issues please don't hesitate to let us know!

Replied October 2019

Elizabeth

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2022

My thoughts with GTR

Was a disappointed on the system and customer services always saying we will get back to you. They wont get back to us until days after or even weeks after. This system needs much work.

PROS

The front side of the registration was easy to use.

CONS

The Addmin side was very difficult to use many tabs you had to go to apply reg type, add transactions, add payment. We had problem with the promo codes not working. When we would try to save something it wouldnt take our change, it wouldnt save it. The system was very SLOW not only for us but for our customers, we had double transactions dues to this. In order to add a registration on the admin side it would take me like 15 mins due to being slow. The group registration didnt work well, that needs a lot of work to be done. Some cancelations work ok and some you couldnt cancel at all we had so many issue we were always emailing GTR for help and that would put us behind on work and helping our customers. Until this day we still have pending issues with our customers because we are still waiting to hear back from GTR. My thoughts the ADMIN side needs lots of work and make it more easier to use.

Reason for choosing A2Z Events

Boss decision

Tara

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2019

Going paperless

We have always used 5-page paper contracts for our 200+ exhibitors every year. Since we already use a2z's floor plan management, we decided to add the online exhibitor contract and payments module this year. We haven't been through an entire show cycle with the new system yet, but I am very excited to be free from paper contracts!

PROS

I like the customization of everything from the floor plan to the communication templates. I'm also grateful for the willingness of my project manager to find solutions to our association's intricacies.

CONS

The template and messaging systems are tricky to get used to.

Reason for choosing A2Z Events

We already use A2Z's floor plan software and are happy and familiar with the company.

Vendor Response

Thank you so much for taking the time to leave us this review! We're grateful for your kind words and for your willingness to share your review with us and the Capterra community. Thank you too for the feedback with regards to the template and messaging systems. Both are key to the value we provide our clients and we are always looking for ways to improve them. We've got some great things planned for the year ahead and can't wait to share them - stay tuned....

Replied October 2019

Michelle

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Great platform for a virtual conference or just as an event app!

Great way to bring an in-person conference experience to those who are unable to attend or participate in person. Also, having the platform display like a webpage is very helpful for our website as well as using on any device.

PROS

Ease of use for our attendees, and the outstanding customer service that is provided.

CONS

The only complaint we have would be from our presenters who struggle with having to toggle between screens when presenting to see the chat since it's not embedded in their zoom room, but instead in the platform for the attendees to both see with ease and for those who watch the recordings to be able to see as well.

Reason for choosing A2Z Events

It was close but pricing helped and then once we selected, we were sold with the service we were provided.

Reasons for switching to A2Z Events

We needed more functionality.