Marin Software

RATING:

3.44

(9)

About Marin Software

Marin Software is a cloud-based digital marketing platform that enables marketing professionals to manage their digital advertisements on Google, Facebook, Amazon and more. Marin Software assists in aligning ad campaigns across publishers. It helps in combining search activities with social touch point. In addition to this, it provides cross channel advertisement, improves performance with budgeting, machine learning and AI algorithm. While Marin Social helps in generating new demand and re-engage with existing customers, Marin Enterprise allows users manage large-scale digital advertisements and campaigns. The platform helps analyze customers’ online behavior and ad interactions to optimize ad targeting. Industries served by the software include agencies, b...

Marin Software Pricing

MarinOne Enterprise: Marin fee--Greater of Min Fee or % of Publisher Spend Linked to the Application. Minimum $2000/month

Starting price: 

$2,000.00 per month

Free trial: 

Available

Free version: 

Not Available

eCommerce
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Marin Software Reviews

Overall Rating

3.44

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3

Value for money

3

Functionality

3.5

Most Helpful Reviews for Marin Software

9 Reviews

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Amazing Tool

PROS

There was a lot to like about Marin. The best thing about Marin is they are always looking to improve their algorithm and tools. They’re support team is awesome as well.

CONS

If you have a lot of data, bulk sheets can error and those errors can be hard to figure out

User Profile

Daniel

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2020

Needs more tailored functionality

Overall, support has been great and helped us cross any hurdle. We have been able to setup some incredible dashboards that have helped us prove the value to all stakeholders.

PROS

I love the bulk functions and ease of setting up dashboards for reporting.

CONS

The interface could me a little easier to navigate and getting reports into Google Sheets is more difficult than other platforms.

Casper

Sporting Goods, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2021

Better at collecting payment that helping setting up the software.

I have used the bidding algorithm for 6 years and it is really solid for large google ads accounts, however anything else I don't use Marin for since it is just not very good at performing manual tasks, the ads editor is much better for that.

PROS

The bidding algorithm which we have used for 6 years, anything else is not worth mentioning.

CONS

Support is bad. Interface is unintuitive. Setup is a pain in the "new" Marin One, it was a lot easier in the old Marin Search. A lot of features are not working in Marin One even though they launched it 2 years ago, so you have to toggle between One, Search and Social which is a real headache. Eager to collect payments, but not eager to help setting up clients in the new Marin One platform. Can't answer simple questions about how to setup CPA bidding for facebook, but refer to old guides for the old interface.

Reason for choosing Marin Software

I have used it for a long time with the old platform which has been a solid solution, but the new Marin One platform is just completely buggy and half the functionality is not even working after 2 years. I don't think Marin will last in 5 years if they don't improve.

Reasons for switching to Marin Software

Black box scenario with Finch, Marin gives more transparency.

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2019

Capable of more than I realised

PROS

The automated bidding algorithms are way more advanced than I originally realised. Setting up a combination of automated bidding rules, triggered bid adjustments, and learning algorithms can really make any marketing account way more cost efficient.

CONS

Old User Interface - could use a refresher.

Reason for choosing Marin Software

Better quality product

Anonymous

51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed May 2019

Great software but customer service lacks

great service, needs to work on CS

PROS

I used Marin a couple of years back and their automated bidding is superb to anything else I have ever used

CONS

Customer service was a constant let down - this is why I stopped using Marin

Pallavi

Retail, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed December 2018

Used to be good

Marin used to be good but somewhere along the line they only focused on their enterprise customers so beware SMB businesses

PROS

Has good features like budget projection

CONS

Poor performance and poor customer support

Steven

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed October 2017

The customer support was terrible but I do like the A/B testing functions in the software.

You can easily set up and analyze A/B tests for your paid search accounts across Google, Bing, and Gemini.

PROS

I really liked how easy it is to set up A/B tests for keywords and ad copy. I think this was super beneficial for optimizing a paid search account.

CONS

I thought the customer service was terrible. I also do not like how you cannot see today's data/performance and have to wait until the next day.

User Profile

Andrey

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2019

User friendly product but need more tailored functionality

Marin helps us to track and handle advanced keyword bidding.

PROS

The most liked feature by me is that Marin helps me to do tasks in bulk to Google And Bing Ads.

CONS

Sometimes graphs don’t correspondent to the chosen filters which is very irritating.

Brett

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2017

Great for reporting usage.

PROS

Intuitive interface. Great tool to use for automating reports. Easy to create campaign rules to meet performance.

CONS

Unable to create rules for soft KPI campaigns such as click-through rate, cost-per-click and others.