# Sinch MessageMedia Software Reviews, Demo & Pricing - 2026 > Review of Sinch MessageMedia Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/mobile-marketing/messagemedia-profile --- [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / Sinch MessageMedia Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/mobile-marketing/messagemedia-profile/reviews/)[Alternatives](https://www.softwareadvice.com/mobile-marketing/messagemedia-profile/alternatives/) # Sinch MessageMedia 2026: Benefits, Features & Pricing Wondering if Sinch MessageMedia is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Sinch MessageMedia 4.5 [(53)](https://www.softwareadvice.com/mobile-marketing/messagemedia-profile/reviews/) Pricing Starting at $42.00 per month ### About Sinch MessageMedia Sinch MessageMedia is a mobile messaging service that helps businesses of all sizes better connect with their customers. Reach them via the channel of their choice and maximize ROI, effortlessly. Send bulk SMS. Create automated campaigns. Integrate with 85+ apps that you already use. Join over 70,000 global customers in healthcare, education, retail, and other industries that have scaled their business via our easy-to-use messaging platform. Send, reply, and forward text messages straight from your browser. Customize your own messages with ready-to-use templates and broadcast to your contacts. Learn what works and what doesn't with reporting and analytics. Join today for free. Wondering if Sinch MessageMedia is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. ## Sinch MessageMedia User Interface ## Popular Sinch MessageMedia Alternatives Main Product Sinch MessageMedia 4.5 [(53)](https://www.softwareadvice.com/mobile-marketing/messagemedia-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.24Value for money - 4.37Customer support - 4.34Functionality Pricing Starting at $42.00 per month Get Price Alternative Product [Project Broadcast](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/) 4.9 [(647)](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.73Value for money - 4.81Customer support - 4.67Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) 4.8 [(268)](https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.66Value for money - 4.87Customer support - 4.73Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) 4.5 [(273)](https://www.softwareadvice.com/sms-survey/ez-texting-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Clearstream](https://www.softwareadvice.com/church/clearstream-profile/) 4.8 [(682)](https://www.softwareadvice.com/church/clearstream-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.55Value for money - 4.84Customer support - 4.59Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [LabsMobile](https://www.softwareadvice.com/product/527802-LabsMobile/) 4.7 [(47)](https://www.softwareadvice.com/product/527802-LabsMobile/#reviews) Ratings Breakdown - 4.79Ease of use - 4.67Value for money - 4.73Customer support - 4.60Functionality Pricing Available upon request Get Price ## Sinch MessageMedia Pricing and Plans Starting price: $42.00 per month Free Trial Free Version Basics $42.00 flat rate, per month Plan includes: - 540 Included SMS credits - 7.8c Additional SMS credits - 25c MMS - 1000 Included Conversations - 1 User - 3 Included workflow automations Conversations $109.00 flat rate, per month Plan includes: - 1500 Included SMS credits - 7.2c Additional SMS credits - 20c MMS - Dedicated number included - 5 Users - 500 Short Trackable Links - 30 Included workflow automations Pro $259.00 flat rate, per month Plan includes: - 3800 SMS /mo - Unlimited users - Unlimited automations - 1500 Mobile landing pages - Customer success onboarding - Access to the mobile application Pro Plus $419.00 flat rate, per month Plan includes: - 7,000 SMS /mo - 3300 Mobile landing pages Advanced $749.00 flat rate, per month Plan includes: - 13,000 SMS /mo - 6600 Mobile landing pages Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Sinch MessageMedia Features - Popular features found in SMS Marketing 2-Way Messaging Campaign Planning Campaign Scheduling Communication Management Contact Management Engagement Tracking Message Personalization Mobile Coupons Reporting/Analytics Scheduled Messaging Shortcodes - More features of Sinch MessageMedia Alerts/Notifications API Audience Targeting Automated Responses Automated Scheduling Autoresponders Campaign Management Chatbot Contact Database CRM Customizable Templates Event Triggered Actions Link Shortening Live Chat Mass Texting MMS Mobile Keywords Multi-Channel Communication Polls/Voting Real-Time Analytics Reminders Reporting & Statistics SMS Marketing SMS Messaging Survey Builder Survey/Poll Management Template Management Templates Text-to-Win Third-Party Integrations ## Sinch MessageMedia Integrations NetSuite Integration rated undefined from -1 review ServiceMax Integration rated undefined from -1 review SmartAdvocate Integration rated undefined from -1 review Adobe Experience Manager Integration rated undefined from -1 review Epic Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review See all 23 integrations ## Sinch MessageMedia User Reviews Overall Rating 4.5 Ratings Breakdown 5 74% 4 15% 3 6% 2 0% 1 6% Secondary Ratings Ease of Use 4.5 Value for money 4.2 Customer support 4.4 Functionality 4.3 CB Colleen B. Verified reviewer Environmental Services 2-10 employees Used daily for more than 2 years Review source Reviewed June 2025 Awesome Easy to Use Platform for Reaching Customers Quickly and Efficiently 5 Overall we have been extremely happy using Since MessageMedia. It has saved us a considerable amount of time and repetitive work to send out text messages. We have set up ongoing message campaigns that has helped us generate more repeat clients. It is very user friendly and we are very happy with the service. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's so easy to use to reach out to our clients as part of our marketing strategy. Very clear desktop layout and helps us cut office admin time significantly by reaching multiple clients in targeted campaigns. Cons: There is nothing we think needs to be improved with the platform. Sometimes we have to log out with error messages saying "failed to load" but this is likely due to internet access not issues with the platform itself. Vendor Response Hi Colleen, Thanks for the great feedback - we’re thrilled to hear the platform is making it easier to reach clients, run targeted campaigns, and save time on admin work. It’s great to know our automations and scheduling tools are helping you generate more repeat business. We appreciate you noting the occasional “failed to load” message and are glad it’s not impacting your overall experience. If it ever becomes more frequent, our support team would be happy to help investigate. We’re so pleased to have you with us and look forward to supporting your continued success. Sinch Team Replied August 2025 Read More VR Verified Reviewer Computer Software 11-50 employees Used monthly for more than 2 years Review source Reviewed June 2025 Solid tool if you're looking for a bulk SMS solution 4 Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: Super easy to use and fast to setup. Solid bulk SMS tool with a good selection of automation features. Clean UI design. Cons: While Message Media is generally reliable, I found the reporting and analytics features to be a bit limited compared to other platforms. Customizing reports or gaining deeper insights into campaign performance required extra effort. Also, the pricing can escalate quickly for higher-volume messaging, and integrations with certain CRMs weren’t as seamless as expected. Reasons for switching to Sinch MessageMedia We needed an app with more omnichannel functionality Vendor Response Thanks so much for sharing your experience and for highlighting what’s working well. We’re glad the platform’s been a solid tool for your messaging needs. We hear you on reporting, pricing for high-volume sends, and CRM integrations. These are areas our teams are actively working to enhance so you can get deeper insights and a smoother experience without extra effort. Your feedback helps us prioritize what matters most to our customers, and we appreciate you taking the time to share it. Sinch Team Replied August 2025 Read More AC Alvaro C. Verified reviewer Insurance 11-50 employees Used monthly for less than 2 years Review source Reviewed April 2025 Bad then, bad now 1 I tried them 2 years ago and they were very bad. I waited two years to see if they learn how to do their business, and tried again. They are still a very bad company Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I did not like anything about MessageMedia. I was forced to use them because they are integrated with my CRM Cons: The concept of customer service is inexistant. They will not answer any messages. Vendor Response Hi Alvaro, We’re sorry it’s taken us this long to respond to your review - and even more sorry that your earlier experiences with us left you feeling this way. We understand how frustrating it must have been to feel your messages weren’t being answered. That’s not the experience we aim to deliver. We can see that you’ve had a recent positive interaction with our customer success team, and we truly hope it’s a sign we’re heading in the right direction. Your feedback is a valuable reminder of why we need to keep improving how we connect with and support our customers. Thank you for giving us another chance after your initial experience. We’ll continue working hard to ensure every interaction meets the level of service you should expect from us. Sinch Team Replied August 2025 Read More AT An T. Verified reviewer Government Administration 5001-10000 employees Used daily for less than 2 years Review source Reviewed October 2025 Good experiences overall but wish the log in improves 5 I like Message Media and use it every day to send text messages to my clients. It's simple to use and is an effective way to communicate with clients. I just wish the log in issue improves as I try to close and re-open the application, but it doesn't work sometimes. However, it usually works the next day or the end of the day. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It's really convenient and easy to use when it comes to text messaging. Clients receive messages within a minute. Cons: Log in issue - Sometimes it kicks me out and I couldn't log back in. I have to wait until the next day. Vendor Response Hi An, Thanks so much for sharing your feedback! We’re happy to hear Sinch MessageMedia helps you connect quickly and easily with your clients. We’re sorry to hear about the login issue - that’s not the experience we want for our users. If it persists, please reach out to our support team with the details so we can look into it right away. https://support.messagemedia.com/hc/en-us/requests/new We appreciate your patience and your continued trust in us. - Sinch Team Replied October 2025 Read More AA Alana A. Verified reviewer Oil & Energy 51-200 employees Used daily for more than 2 years Review source Reviewed September 2025 Great Support 5 I have dealt with \[sensitive content hidden\] recently and would like to say thank you for your fast and effective assistance. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: The Support is great. If you find an issue or need assistance, the live chat is virtually instant - problem is solved quickly and effectively. Cons: I have always had brilliant service from MessageMedia, the people are friendly and know how to assist. Vendor Response Hi Alana Thank you for taking the time to share your feedback. We’re so pleased to hear that our support team was able to help quickly and effectively when you needed it. Delivering fast, friendly, and knowledgeable service is exactly what we aim for, and it’s great to know that came through in your experience. We’ll be sure to pass along your thanks to the team member you mentioned - they’ll be glad to know their assistance made a difference. We truly value your kind words and look forward to continuing to support you whenever you need us. - Sinch Team Replied September 2025 Read More JS Joseph S. Verified reviewer Hospitality 501-1000 employees Used daily for more than 2 years Review source Reviewed September 2025 Amazing Customer Support 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: What I appreciate most about Sinch MessageMedia is how easy it is to use and how quickly we can reach our audience. The onboarding was seamless, and the support team has been incredibly responsive. Cons: While Sinch MessageMedia offers many great features, there were a few challenges. one being setting up user accounts can be tricky sometimes. Vendor Response Hi Joseph Thanks for sharing your experience! We’re happy to hear onboarding was smooth, you’re reaching your audience quickly, and that our support team has been helpful. We understand setting up user accounts can be tricky at times, and we’re working on making that process easier. Your feedback helps us improve, and we’re glad to have you with us. - Sinch Team Replied September 2025 Read More YR Yasmine R. Verified reviewer Hospital & Health Care 10000+ employees Used daily for less than 12 months Review source Reviewed October 2025 Quick and Responsive 5 Staff were very quick to respond and fix this issue but would like a more permanent fix to this problem. Thank you. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: Speedy response and solving of this issue. Staff were able to get us up and running again. Thankyou. Cons: Consistently getting locked out of account due to someone trying to access and entering the incorrect password. This has happened twice in 3 days and has caused major issues. Is there any work around? Vendor Response Hi Yasmine, Thank you for your feedback. We're glad our team could assist you so quickly. The account lockout you experienced is an intentional security feature that protects your account after too many incorrect password attempts. We understand this was disruptive and we're sorry for the inconvenience it caused. Our team is always here to help you get back in quickly if you need it. Sinch team Replied October 2025 Read More MS Michelle S. Verified reviewer Insurance 10000+ employees Used daily for less than 2 years Review source Reviewed August 2025 Fabulous Service! 5 Great. An easy to use service, really intuitive and great service when you need help with your account. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Fantastic service when you lock yourself out of your account. I was having continual account issues, and \[sensitive content hidden\] from support came in and fixed it immediately. Cons: I have no cons at all. The product, service and user friendliness is unsurpassed. The support team are excellent. Vendor Response Hi Michelle, Thanks for the kind words - we’re so pleased to hear our support team was able to resolve your account issues quickly and that the platform feels intuitive and easy to use. We’ll make sure your feedback reaches the team member you mentioned. It’s great to know you’ve had such a positive experience with both the product and our service. We’re here whenever you need us. Sinch Team Replied August 2025 Read More TL Taua L. Verified reviewer Food Production 51-200 employees Used daily for less than 2 years Review source Reviewed August 2025 One Stop - Resolved 5 Thank you for the easy, quick resolution and support provided by Customer Support- much appreciated! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I received prompted and useful service via Customer Support team member email from \[sensitive content hidden\] Wonderful service Cons: I have no cons at this stage. I was happy with service today. Very efficient and with ease too. Thanks Vendor Response Hi Taua, Thank you for sharing your experience with our Customer Support team. We’re delighted to hear that your issue was resolved quickly and with ease. Your feedback means a lot to us, and we’ll make sure it’s shared with the team. Please don’t hesitate to reach out again whenever you need support. - Sinch Team Replied August 2025 Read More BH Bryan H. Verified reviewer Marketing and Advertising 51-200 employees Used daily for less than 2 years Review source Reviewed August 2020 MessageMedia gets the job done but not much else 3 MessageMedia was fine before we knew what else existed. Now I would never recommend someone use them over any of the other enterprise texting platforms out there. Ratings Breakdown 3 Ease of use 2 Value for money 2 Customer support 3 Functionality Pros: The eaze of setup was a breeze. I was able to signup and get a message out within a couple of hours. Cons: The pricing is expensive, The Customer Service is horrendous. You'l get an email from someone from Australia so the timezone issue is already a problem. Seems like a small 5 person company. The features are 5 years behind everyone else in this space. Read More Showing 1 - 10 of 53 Reviews [See All Reviews](https://www.softwareadvice.com/mobile-marketing/messagemedia-profile/reviews/) ## Sinch MessageMedia Popular Comparisons [Project Broadcast vs Sinch MessageMedia](https://www.softwareadvice.com/mobile-marketing/messagemedia-profile/vs/project-broadcast/)[ClickSend vs Sinch MessageMedia](https://www.softwareadvice.com/voip/clicksend-profile/vs/messagemedia/)[Twilio vs Sinch MessageMedia](https://www.softwareadvice.com/mobile-marketing/messagemedia-profile/vs/twilio/)[SimpleTexting vs Sinch MessageMedia](https://www.softwareadvice.com/mobile-marketing/messagemedia-profile/vs/simpletexting/)[Klaviyo vs Sinch MessageMedia](https://www.softwareadvice.com/marketing/klaviyo-profile/vs/messagemedia/) [Compare All Alternatives](https://www.softwareadvice.com/mobile-marketing/messagemedia-profile/alternatives/) ## Other Top Recommended SMS Marketing Software [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (531) Recently recommended **3** times [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) **4.5** (273) Recently recommended **3** times [Avochato](https://www.softwareadvice.com/mobile-marketing/avochato-profile/) **4.7** (135) Recently recommended **1** times [Voxie](https://www.softwareadvice.com/conversational-marketing/voxie-profile/) **0.0** (0) Recently recommended **1** times Stuck Between Options? 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