IBM Security MaaS360 vs LogMeIn Pro
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.8 / 5
4.3 / 5
Value for Money
4 / 5
3.7 / 5
Customer Support
3.8 / 5
4.1 / 5
Functionality
4.3 / 5
4.4 / 5
Last Review Written
September 24, 2023
September 17, 2024
Pros/Cons
Pros
- The ability to add new users and devices is pretty easy. Overall I need to give it a good mark because it does what we want it to.
- Overall it accomplishes our main goal of having control over the device so we are happy.
- Secure and easy to use and implement. I won't name names, but I have used other UEM systems and this one taks the cake for being all around the best product for your company and clients you support.
Cons
- The UI is a pain to navigate, functions don't notify you if they are executed succesfully or not, and app updates won't work for no reason and manually updating them is also a pain.
- Once a device is lost, you have to continue to pay for a license on that device or it becomes unlocked and the end user can take control of it.
- Notifications for the app work sometimes and not work other times. IT doesn’t know what would cause this problem.
Pros
- I set all my clients up with this if they want a reliable, easy to use remote desktop software. The app for iPad is super intuitive and it makes for a great travel.
- Super happy that there is a tool like this that exists. We would use it daily and it was good to have access to remote CPU's.
- I am able to access my work e-mail and my PC desktop. I feel like I am sitting at my desk at work and one of the really great features is the ability to print from my desktop to my printer at home.
Cons
- My only dislike is that I have to leave my PC on since this works on individual PC's versus a VPN on a server.
- Billing is inflexible - the auto-renew is difficult to stop.
- The size of the font is small, making it difficult to see sometimes. It does seem to be a hassle at times to log in (have to go through 2 logins).
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
