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IBM Security MaaS360 vs Miradore

IBM Security MaaS360 vs Miradore

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Overall Rating
4.2 (26)
4.4 (158)
Ease-of-Use
3.8 / 5
4.3 / 5
Value for Money
4 / 5
4.6 / 5
Customer Support
3.8 / 5
4.4 / 5
Functionality
4.3 / 5
4.1 / 5
Last Review Written
September 24, 2023
September 3, 2024
Pros/Cons
  • Pros

  • The ability to add new users and devices is pretty easy. Overall I need to give it a good mark because it does what we want it to.
  • Overall it accomplishes our main goal of having control over the device so we are happy.
  • Secure and easy to use and implement. I won't name names, but I have used other UEM systems and this one taks the cake for being all around the best product for your company and clients you support.
  • Cons

  • The UI is a pain to navigate, functions don't notify you if they are executed succesfully or not, and app updates won't work for no reason and manually updating them is also a pain.
  • Once a device is lost, you have to continue to pay for a license on that device or it becomes unlocked and the end user can take control of it.
  • Notifications for the app work sometimes and not work other times. IT doesn’t know what would cause this problem.
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  • Pros

  • I've had a great experience with Miradore and I love to recommend it to clients as a solution for their mobile device management needs.
  • Its ease of implementation, very friendly interface with a very good user experience, having formidable support from its technical specialists.
  • We have secured several devices, and deployed configurations and apps with ease. Miradore has been a great asset to our company for security and ease of deployment.
  • Cons

  • When users push out a profile or an application and it fails, there is not a lot of information on exactly why it failed.
  • Also, there was no warning when installing as a device admin that Miradore cannot be removed without a factory reset.
  • Sometimes, the features are acting a bit weird and we need to wipe the phone and re engage it, it's a bit annoying but it don't happen very often.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos