--- title: "Jungo Software Reviews, Demo & Pricing - 2026" description: "Review of Jungo Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/mortgage/jungo-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Jungo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/mortgage/jungo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/mortgage/jungo-profile/alternatives/) # Jungo Review Wondering if Jungo is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Jungo 4.1 [(123)](https://www.softwareadvice.com/mortgage/jungo-profile/reviews/) Pricing Pricing available upon request ### About Jungo Jungo is a mortgage CRM (customer relationship management) solution that is built on Salesforce. With countless integrations, Jungo can be fully customizable to fit your needs. Key features include: Marketing: Let Jungo market for you. Jungo comes pre-built with email templates and drip campaigns for every type of contact in your database. That way, you can educate cold leads, nurture existing prospects, and delight past clients automatically! Automations: Save time and automate repetitive tasks, emails, lead distribution, and more. Jungo is fully customizable to automate your workflow so you can focus on high-value tasks that close. LOS Integrations: Jungo integrates with the top loan origination software including Ellie Mae’s Encompass, Calyx Point, LendingPad, Velocity, and Byte. That way, you can sync all of your loan data into Jungo and set up automations as you get more loans. Reporting & Analytics: Make data-driven decisions instantly with live data. Jungo has fully customizable reports and dynamic dashboards so you can oversee your entire business. Contact Management: Easily segment your database to send more personalized and targeted messages to grow your pipeli... ne. Secure Document Management: Keep all client communication and documentation in once place with Jungo’s encrypted mortgage CRM. Already use Floify? Jungo has a direct integration with Floify. Sign up for a free demo to see how Jungo’s Mortgage CRM will save you time and grow your business! https://ijungo.com/request-demo/?click=softwareadvice Do you work for Jungo? [Manage this product listing](https://www.g2.com/products/jungo-the-mortgage-app/claim_requests/new?auto=true) Wondering if Jungo is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Jungo User Interface ## Popular Jungo Alternatives Main Product Jungo 4.1 [(123)](https://www.softwareadvice.com/mortgage/jungo-profile/reviews/) Ratings Breakdown - 3.38Ease of use - 3.91Value for money - 3.73Customer support - 4.01Functionality Pricing Available upon request Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4490)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18811)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(7002)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(625)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.78Value for money - 4.80Customer support - 4.69Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(744)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.72Value for money - 4.49Customer support - 4.49Functionality Pricing Starting at $7.00 per year Get Price ## Jungo Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Jungo Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Jungo Activity Dashboard Activity Tracking Alerts/Notifications Audit Management Audit Planning Calendar Sync Campaign Management Client Database Commercial Mortgages Compliance Management Compliance Tracking Contact Database Contact Management Credit Reporting CRM Customer Database Customer Support Customizable Branding Customizable Reports Customizable Templates Dashboard Document Management Document Storage Electronic Applications Email Marketing Email Templates Escrow Management For Borrowers Interaction Tracking Lead Generation Lead Management Loan Origination Loan Servicing Marketing Automation Payment Tracking Pipeline Management Property Tax Management Referral Tracking Reminders Reporting & Statistics Residential Mortgages Sales Reports Third-Party Integrations Third Party Loan Origination Visual Presentation ## Jungo Integrations Floify Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review Calyx Point Integration rated undefined from -1 review ## Jungo User Reviews ## Jungo customer ratings - Overall rating: 4.1/5 - Total reviews: 123 ### Rating distribution - 5 stars: 68 reviews (55%) - 4 stars: 30 reviews (24%) - 3 stars: 11 reviews (9%) - 2 stars: 3 reviews (2%) - 1 star: 11 reviews (9%) ### Secondary ratings - Ease of use: 3.4/5 - Value for money: 3.9/5 - Customer support: 3.7/5 - Functionality: 4.0/5 --- ### Great mortgage software - Overall rating: 5/5 - Reviewer: Ryan C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Although support is lacking, it is my go to software and am trying to eliminate the softwares I use so I only need this one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros It is the Salesforce platform so very customizable #### Cons Customer support is lacking. Some of the fields are managed and you have to pay for the changes. #### Reasons for choosing Jungo It blows them all away. Integration to other softwares. #### Vendor response We appreciate you taking the time to share your experience with Jungo. Thank you for your honest review, we are happy that Jungo is your go-to software! If you ever need any assistance, our Support Team would love to help. Feel free to reach out to us at help.ijungo.com at any time. Replied July 2020 --- ### Very powerful, useful, and highly customizable, but complex setup and learning curve - Overall rating: 5/5 - Reviewer: Adam K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We're staying much better organized, have far fewer dropped balls, and our referral partners get weekly reports on all deals and leads (which forces us to stay organized and updated). It also helps organize marketing. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like my daily custom reports and weekly Reffinity referral partner reports (which absolutely generate more referrals). Encompass integration is great too. Once set up all functionality is outstanding. #### Cons The learning curve and getting everything setup is extremely complex. I feel like I'm halfway to being a real web developer now. Instructions for integrations and such are many steps and complex, but support team is helpful. #### Reasons for switching to Jungo Mortgage-specific CRM, better integrations (Bombbomb, SMS texting etc), and Reffinity reports #### Vendor response Thank you for your kind and honest review. We are so happy to hear that you enjoy our integrations and Reffinity reports! If you would like to share any other feedback, please email us at feedback@ijungo.com. Replied July 2020 --- ### Do not listen to the salesperson - Overall rating: 1/5 - Reviewer: adam k. - Verified reviewer: Yes - Industry: Banking - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered I have had a terrible experience with Jungo. Jungo uses the salesforce platform. When you have a question or issue, you need to reach out to salesforce. I have had multiple experiences where salesforce lets me know that since I purchased the system through Jungo that I need to reach out to them, and then Jungo lets me know I need to reach out to salesforce. It is awful. I have issues where birthday emails don't go out automatically. This cannot be fixed without me having an IT department. I explained when getting the product, it was for just me. I do not have an IT department. This is one of many similar issues that I have run into. They uploaded my database with information on clients not included as well as a lot of incorrect information. I sent them Xcel spreadsheets to use, so I do not understand why it was incorrect. Now I am too nervous to have them take another look because I have spent a month going through one at a time making the corrections I found. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I liked most what the salesperson shared with me the system would be able to do and what they told me the ease of use would be. Unfortunately, this has not been accurate #### Cons I do not like that the system is not easy to use unless you have a dedicated employee to run the system. It also doesn't do a good bit of the features I had asked that it be able to do. #### Reasons for choosing Jungo The salesperson I talked to let me know it did everything I wanted, and it was simple to use #### Vendor response Hi Adam, We're so sorry Jungo didn't work out for you. Our amazing team works hard to ensure every client has a positive and successful experience with Jungo. We’re sorry to hear that hasn’t been the case. While reviewing your support cases, it seems that you didn't provide birthdates for your contacts, therefore your contacts couldn't get birthday emails. It can simply be fixed by adding birthdates. If the data is not to your liking, it can be re-imported at any time. Our team is happy to assist. We are available to help you and make Jungo a success for you. We look forward to helping you! Replied April 2024 --- ### Jungo makes my job so much easier! - Overall rating: 4/5 - Reviewer: Cory B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Jungo has helped me maintain business relationships and regular contact with my clients. It saves me the cost of having a personal assistant. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the customization options with the software, as well as the automation of loan milestone and loan anniversary tasks. #### Cons The software can do about ANYTHING, but I have trouble figuring out the Workflows without being afraid of messing something up. User issue! #### Reasons for switching to Jungo Needed better features, customization and customer support. #### Vendor response We appreciate you taking the time to share your experience with Jungo. We are so glad that Jungo makes your life easier, thank you for your kind and honest review! Replied July 2020 --- ### Jungo Review - Overall rating: 5/5 - Reviewer: John V. - Verified reviewer: Yes - Industry: Financial Services - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been good. It helps automate a lot of the communication with clients/agents/partners/etc that I used to have to manual send each time #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This software is very robust. I can pretty much do it all. I like that it has functionality that will allow me to grow my business and integrate it with other services that are compatible with my business. #### Cons I came from no CRM before using Jungo so it was A LOT to take in. The program can do so much that it was a bit overwhelming at first. The online training helps a bit to get started but it's best to focus on just one aspect at a time to not be overwhelmed #### Reasons for choosing Jungo Sales team was helpful and I saw how much it could do for my business if I could be willing to put in the time to learn all of its aspects. #### Vendor response We appreciate you taking the time to share your experience with Jungo. Thank you for your detailed review, we're so glad to hear that Jungo is saving you valuable time! Replied July 2020 --- ### Jungo Review - Overall rating: 5/5 - Reviewer: Robert J. - Verified reviewer: Yes - Industry: Financial Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've tried many different CRM's in the past and Jungo by far is worth the money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Jungo did an awesome job of creating mortgage campaigns and layout in Salesforce. #### Cons integration with other apps is a pain as you have to call other companies to work with you on setting up within Salesforce. #### Reasons for switching to Jungo I didn't have to create new layout or mortgage related campaigns. #### Vendor response Thank you for your kind words! We're so glad to hear that Jungo has been helpful in implementing your marketing campaigns! If you would like to share any other feedback, please email us at feedback@ijungo.com. Replied July 2020 --- ### Great Customer Service - Overall rating: 5/5 - Reviewer: Jenn U. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing! Everyone has been so helpful. Knowing my business is organized takes a huge weight off of my shoulders and knowing that this system grows with me is great. I know that as my team grows this will be an investment in their business along with mine. Thanks Jungo! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm still learning but there are so many options to help organize my day. The more you use it the more helpful it becomes. #### Cons It was a lot to take in but my questions were answered quickly and again, the more you use it the more familiar you get. #### Reasons for choosing Jungo Jungo works with Mortgage Coach. #### Reasons for switching to Jungo Jungo has much more flexibility, handle everything leadmailbox does and much more. #### Vendor response Thank you so much for your kind words, Jenn! We're so glad to hear that you've been enjoying Jungo, and that its features have been helpful to your business. Our Team looks forward to the opportunity to continue to work with you! Replied July 2020 --- ### Jungo is good but can be much better - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered When we initially started with Ijungo, it was a life saver coming from just salesforce. It made everything much simpler and we were staying in from of our prospects and clients. However in time, its luster faded and it just became a tool with a lot of promises but very few that work. If you want a good CRM and drip marketing agent, Jungo is your product. If you're trying to step up past that, its not as effective. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I like Jungo because it's customized to the mortgage industry. It allows users to utilize the enormous power of Salesforce but not get bogged down by all the utilities. I really enjoy the closing email of the week because it gives you weekly content for your clients and prospects. #### Cons The customer service department is snail crawl slow. They are very slow to respond to issues and they still have to check in with Salesforce, which makes it even slower. Many of the tools that they advertise don't work, at least for us, I.e."the Property Listing", "Ijungo Concierge" etc. #### Reasons for choosing Jungo At the time, it was a better product. #### Vendor response We appreciate you taking the time to share your experience with Jungo! Thank you for your honest feedback. We are very glad to hear that you enjoyed Jungo's customizations and marketing tools. However, we are sorry to hear that Jungo did not align with your long-term needs. If there is ever anything we can do to support your implementation of Jungo, please do not hesitate to reach out to our team at help.ijungo.com. If you would like to share any further feedback about your experience, please email us at feedback@ijungo.com. Replied October 2020 --- ### Awesome CRM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Jungo has been the best CRM that I've used in the mortgage business. #### Cons I feel Jungo has everything a Loan Officer needs to keep on top of Leads, Partners, and Clients #### Vendor response We appreciate you taking the time to share your experience with Jungo. Thank you for your kind feedback, we are happy to hear that you are enjoying Jungo! We're looking forward to the opportunity to continue to work together. Replied July 2020 --- ### Jungo Review - Overall rating: 5/5 - Reviewer: Alberto R Z. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience so far. Customer service is fast in responding. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great CRM to store my database and the important information regarding my clients loan details. #### Cons There are alot of features that I am still trying to learn. It takes some time to learn it all. #### Vendor response Thank you for your honest and kind feedback! We are so happy to hear that you enjoy Jungo. If you would like to share any other feedback, please email us at feedback@ijungo.com Replied July 2020 --- Showing 1 - 10 of 123 Reviews [See All Reviews](https://www.softwareadvice.com/mortgage/jungo-profile/reviews/) ## Jungo Popular Comparisons [HubSpot CRM vs Jungo](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/72307-jungo/)[Salesforce Sales Cloud vs Jungo](https://www.softwareadvice.com/compare/2764-Salesforce/vs/72307-jungo/)[Zoho CRM vs Jungo](https://www.softwareadvice.com/mortgage/jungo-profile/vs/zoho-crm/)[Kylas Sales CRM vs Jungo](https://www.softwareadvice.com/mortgage/jungo-profile/vs/kylas/)[Bigin by Zoho CRM vs Jungo](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/jungo/)[eWay-CRM vs Jungo](https://www.softwareadvice.com/crm/eway-profile/vs/jungo/)[Dynamics 365 vs Jungo](https://www.softwareadvice.com/compare/72307-jungo/vs/106335-Dynamics-365/)[Ploomes CRM vs Jungo](https://www.softwareadvice.com/compare/72307-jungo/vs/449937-Ploomes/)[Nutshell vs Jungo](https://www.softwareadvice.com/mortgage/jungo-profile/vs/nutshell/) [Compare All Alternatives](https://www.softwareadvice.com/mortgage/jungo-profile/alternatives/) ## Other Top Recommended CRM Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18811) Recently recommended **98** times [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (256) Recently recommended **76** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (506) Recently recommended **53** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **44** times Stuck Between Options? 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