Love everything about it Layout, ease, admin, checklists, ability to modify, reports and data entry is awesome.

I do like the chat because I almost alway get [SENSITIVE CONTENT HIDDEN] and he can answer just about anything with a great attitude.

And because I asked, they cancelled my service and took my data and refused to give it back without an extra fee of over $1,000 to get my own data back, even thought i did not give permission.

Easy to read and change themes for visual, integrates with different programs currently and adding more for ease.

The technology and being able to use it from anywhere. EVEN MY CELL PHONE!!!! I can literally work from anywhere and not miss a beat.

The number one feature is the quick customer support. We are completely blown away by how quickly and expertly the support team handles all queries and difficulties.

The customer service has been phenomenal. They are quick to help and have answers to all almost all our questions.

I really have only used this software for mortgage processing so I don't have anything to really compare it too. I do like the way it is laid out and the colors make it more interesting to use.

Great experinece, not to many issues at all - if I have any at all the chat is very responsive.

Easy to use, great tools, great customer service.

I'm also receiving feedback on the application from my borrowers. They find the application a little confusing.

LendingPad gets the job done and the call reporting feature is amazing.

Service has been responsive and knowledgeable about the product.

Their customer support has been great and extremely helpful.

Viewing is all in one shot. Navigation is user friendly.

There is no way to fully customize or add any features to the system. Adding in contacts for lenders has to be done by the software company versus doing it yourself.

If your a new company that is just starting out and don't have to import files into their system. LOVE LOVE LOVE the program.

I love the fact that the system is web-based system. It is super easy to use and the support is awesome.

Customer service over the chat is pretty good.

Overall has been very good and anticipating a great working system for all aspects of the loan process. So far, love it and just anxious to finish learning and setting all up.

There are quite a few things that we love about LendingPad but I will list two outstanding things. Amazing customer support.

What did I ever do without the CHAT, this is amazing help if you are in a jam and need an answer quickly, someone is always ready to assist. Borrowers find the application process smooth and easy.

I am on this platform as a loan originator and a loan processor and love it.

I asked for directs how to cancel service because my renewal was coming.

I like the layout and the overral feel for LendingPad. The customer support is excellent and accessible.

Very easy to use and the customer support is fantastic.

I love the software it is easy to use once you get used to finding what you are looking for. There is room for improvements as with any other software.

I honestly do not have any, I tried to get a refund but they do not stand behind their product and service.

Knowledge base very light and weak. Confusing and complex setup.

Staff seems not to know their own system and has bad attitude. I even had one staff member intentionally terminate my chat while trying to get a setup question answered.

It's ease of use and Support is always AWESOME.

The simplicity and user friendliness, the system has an easy to understand rhythm.

Having used several different loan origination systems, I was missing in software marketing and loan term comparison applications.

Love that Contacts are able to imported, DU/LP a since now, MCR reporting to be such a easy process now instead of creating spreadsheets, etc.

I had a terrible experience with LendingPad I was told that disclosures would be automated by the sales rep and when I signed up I saw that they were not.

I know that Lending Pad has been working on this for some time, but I'm not sure if it has been rolled out.

Easy to use, costs less than other options, and customer service is solid.

I enjoy the integration and the ability of the software to grow with my business.

I have been using this software for 10+ years and I love it. This software makes servicing easy.

This will double count the servicing amount but there is no warning that pops up indicating this may be occurring.

Staying on top of our Investors (Lenders) monthly distributions and overall investment portfolio, has made the first year of our lending platform operate quite efficiently.

We are not utilizing all the modules. But their integration of ACH, emails, Text messages are very helpful.

I really appreciate how easy this software is to us. I also love that I can log in from anywhere.

The software does everything we initially set out to accomplish and then some. The Mortgage Office has best in class reporting features which are a huge selling point for our clients.

I am a heavy user of the construction module, and there are no options for training in this module which seems odd to me. We went to the training in CA.

All staff was personable and the ease of communication was great.

It's an integrated program that includes multiple functions, from loan management, to trust accounting, to investor management.

TMO will make that growth painless and fluid as we keep our Veteran communities happy with great costumer service that TMO helps up provide.

For odd loans/transactions it may be customized but the cost can be high.

The accessibility to navigate through the loans is easy. It's simple to understand and learn from.

Software is easy to use. Great security, and allows multiple lenders in each loan.

The software is user friendly and easy to navigate through. I was impressed with the shortcuts to save time.

Reports and customization options gives you a quick way to find what you need to find rapidly and present those findings in a coherent manner. It does what it is supposed to do flawlessly.

We are very keen in trying the easy methods. Also the Support team help is great.

Overall experience is outstanding. Once you learn the system's features and benefits, it can make your daily origination and servicing needs effortless.

Great software, excellent team and sales and support staff.

Having friendly and professional statements for Loans, Investors which can be e-mailed & printed.

Ease of use, ability to customize and the help options.

This software is very simple and user friendly.

Lack of convenience of compiling loan documents to be emailed directly to notaries.

Customer support is awesome. The response time is very quick and they are patient and make sure all aspects of the issues are resolved.

It was designed for mortgage people who want to save time and money. It is a dependable and flexible system supported by a staff of caring and thoughtful people.

So far our experience has been very good with TMO. They have been very responsive and flexible with some of our unique needs.

Sales & Marketing team was awesome. PLEASE ATTEND THE SEMINAR AFTER YOU DIVE INTO THIS SOFTWARE.

The ACH and Mortgage Pool modules are user friendly and a great benefit to our business. The support team is always responsive and helpful.

The Orientation from the Support Team was very clear and thorough. When we went live, the software came together and in the end it is so easy that it has cut my working time down by more than 1/2.

It is very comprehensive and lots of customization options to fit your needs. The support team not only helps you out, but makes it so that you understand how to use the software.

We have been using The Mortgage Office for several months and been very pleased with our experience.

The flexibility to use both standard documents and customize my own documents too. The confidence that as my industry requires additional compliance, TMO will keep up with the forms I will need.

US Dollar

LendingPad is a cloud-based mortgage loan origination system (LOS) that helps businesses streamline and manage loan origination processes and improve customer experience. With specific editions for brokers, lenders, banks, credit unions, and institutions, it aims to improve real-time collaboration on tasks reducing the total cost of operations.


Features of LendingPad include inbuilt customer relationship management (CRM) tool, compliance check, document archiving, real-time updates, custom workflows, loan tracking, lead and campaign management and service level agreements. It allows brokers to initiate loan processes from anywhere and add unlimited numbers of users and branches to facilitate the flow and management of leads. Additionally, it lets bankers manage warehousing activities, track loan inventory, perform post-closing audits and handle secondary tasks with investors. The centralized portal provides institutions with a dashboard to monitor omnichannel pipelines and multi-user application processing. 


LendingPad integrates with several third-party applications enabling businesses to facilitate loan processes. Pricing is available via monthly subscription.



LongDescription

HUD Settlement Statements

Document Storage

Automated Decisioning/Underwriting

Financial Analysis

Electronic Signature

Client Database

Third Party Loan Origination

Loan Portfolio Management

Pipeline Management

Flyer Printing

Closing Documents

Lender Search

Loan Processing

Contact Management

Audit Trail

Loan Origination

Lead Management

Email Marketing

Compliance Management

Electronic Applications

Amortization Schedule

Loan Management

Residential Mortgages

Multi-Company

Marketing Automation

Pricing Management

Online Applications

Outsource Processing

Workflow Management

Visual Analytics

Refinance Management

Government Loans

Integrated Vendor Services

Customer Management

Real Time Reporting

For Borrowers

Pre-Qualification

Credit Reporting

Payment Tracking

Multi-Branch

Promissory Notes

Third-Party Integrations

Visual Presentation

Document Management

Search/Filter

Brokers: starting at $50/user/month
Lenders/banks/credit unions: billed per closed loan
Institutions: contact LendingPad for more information on custom pricing plans

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

LendingPad

In Person

Live Online

Webinars

Documentation

Videos

The Mortgage Office is a loan servicing solution designed for companies of all sizes. It offers loan tracking, payment processing, document storage, workflow automation and reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options and caters to hard-money lenders, loan servicers, note servicers, cities, municipalities, banks, credit unions and private lenders.


The Mortgage Office features loan tracking, which allows users to track loan charges, interests and advances. Users can also assign multiple funding sources for loans and send automated emails for borrower bills and statements.


The Mortgage Office features adjustable rate mortgage (ARM) tools, complies with the Real Estate Settlement Procedures Act (RESPA) and offers QuickBooks integration. This integration allows users to automatically export data and prepare accounting reports such as accounts payable, accounts receivable and bank reconciliation.



LendingPad vs The Mortgage Office

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