Mortgage+Care Software

About Mortgage+Care

Mortgage+Care is a cloud-based and on-premise loan servicing solution for small, midsize and large commercial lenders, banks, nonprofit and economic development organizations. Primary features include loan origination, loan servicing, investor support, trust accounting, collections, fund management and reporting. The loan origination module lets users manage applications, online decisions and a self-service portal. It allows users to manage various types of loans such as term loans, lines of credit, amortized loans, interest only, fixed or step-rate loans. The collection module keeps a track of collections, late letters, reporting and conversation logs. Other features include escrow administration, disbursements, a general ledger, automated check clearing, b...

Mortgage+Care Pricing

SaaS version starts at $295 per month. Contact Mortgage+Care for a price quote.

Starting price: 

$295.00 per month

Free trial: 

Available

Free version: 

Not Available

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Mortgage+Care User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

3.5

Customer support

4.5

Functionality

3.5

Showing 8 reviews

Krystyna

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2019

Accurate Easy and User Friendly Software

I am very pleased with the software implementation and early results that I can already experience.

Pros

Very easy to learn, intuitive software that provides and compiles all info I need to handle any call from the investor.

Cons

First steps implementing any software are never easy. But Mortgage +Care customer service team made it painless and almost enjoyable process.

Reasons for switching to Mortgage+Care

The previous product was difficult to implement and inflexible to use. Needed more time and attention than results were worth it.

KATHIE

Time used: Free Trial

Review Source: Capterra

4

Ease-of-use

out of 5
4

Customer support

out of 5

July 2010

review of mortcare

We already pay yearly for the updates, etc. I do not feel you should bill for a problem that the system created.

Pros

Customer service is good. Sometimes I would like a quicker call back, but I understand we are all busy.

Cons

I do not like when the system changes something on it own and I then have to pay to get it fixed. That is just wrong! (i.e. the zero pays being put on our check run were working fine then the system created an error & wouldn't work for 2-3 months, I then got it to work the next month and then it didn't work again. Customer service fixed it. But, I had to pay for it. The file that messed it up.... hadn't been touched in years! I should have to pay for something that I didn't break.

Roger

Company size: 2-10 employees

Industry: Banking

Review Source

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

July 2021

Customer Service was extremely rude

Pros

Never had a chance to try software due to rude sales guy.

Cons

Customer service, Sales [SENSITIVE CONTENT] was very VERY RUDE would not explain the different options with software pricing. VERY VERY RUDE

Carrie

Time used: Free Trial

Review Source: Capterra

3

Ease-of-use

out of 5
5

Customer support

out of 5

August 2008

This product has support from the manaufacture/owner available at all times.

This product has support from the manaufacture/owner available at all times. Product is simple and does not require a large output of cash to get started. Contract simple and straight forward with no legal issues attached.

Pros

Turnkey system with abundance of enchancements available to the user. Can be easily configured to users application. On going support via phone and hands on as needed. Competitive pricing to meet any application.

Cons

Without proper training, errors and complex issues can occur. Penny issue with some computations.

Andriy

Time used: Free Trial

Review Source: Capterra

4

Ease-of-use

out of 5
5

Customer support

out of 5

August 2010

Great Software, Great Value!

Mortgage-care offers the best value to a small or medium-size business.

Pros

The best part about Mortgage-care is that it gives its users the ability to customize it to meet their unique needs. It is simple to use and is quite versatile. Support staff is responsive and knowledgeable.

Cons

While it is easy to learn and operate, a comprehensive manual or help menu would be helpful for those "out-of-the-norm" situations.

Dave

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2017

Great Loan Servicing Software

I've been using Mortgage Care for about 2 years now and it is a great program for servicing mortgage loans. The software is very user friendly and the reporting is excellent.

Esther

Time used: Free Trial

Review Source: Capterra

4

Ease-of-use

out of 5
4

Customer support

out of 5

March 2011

review

good rating

Pros

Good company that stays on top of the mortgage industry and it's requirements

Cons

nothing really negative

Lea

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

April 2011

Review of Consulting Plus

I think the product is 100%

Pros

Great support

Cons

I have had no problems