CloudRadial

CloudRadial is an IT client portal designed to help managed service providers (MSPs) streamline service desks to deliver new tools that optimize end-user productivity. Key features include dynamic forms, service catalog, CSAT, chat integrations, vCIO planner, warranty reporting, integrated learning management, network reporting, policy management, breach reporting and company directory. Support teams using CloudRadial can create support PINs to verify users, stay up-to-date with client satisfaction through integrated CSAT, automatically add new PSA contacts and ensure best practices by attaching preset ticket status, priority, or type and PSA tasks and checklists to tickets. Additionally, the platform enables managers to create integrated services by working with clie...