# Datto RMM Software Reviews, Demo & Pricing - 2026 > Review of Datto RMM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/msp/datto-rmm-profile --- [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / Datto RMM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/patch-management/datto-rmm-profile/reviews/) # Datto RMM 2026: Benefits, Features & Pricing Wondering if Datto RMM is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Datto RMM 4.3 [(42)](https://www.softwareadvice.com/patch-management/datto-rmm-profile/reviews/) Pricing Pricing available upon request ### About Datto RMM Datto RMM is a cloud-based remote monitoring and management solution that enables MSPs to manage endpoints across an IT infrastructure. With automation configurations for tools such as network monitoring, patch management, and remote control, MSPs can increase service delivery efficiency without wasting time on every system event. Datto RMM integrates with MSP-centric tools such as AutoTask PSA, Connectwise Manage, Datto Continuity, Datto Networking, ITGlue, and other tools. Wondering if Datto RMM is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. ## Datto RMM User Interface ## Popular Datto RMM Alternatives Main Product Datto RMM 4.3 [(42)](https://www.softwareadvice.com/patch-management/datto-rmm-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.0Value for money - 4.05Customer support - 4.19Functionality Pricing Available upon request Get Price Alternative Product [N-central](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/) 4.2 [(253)](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/reviews/) Ratings Breakdown - 4.0Ease of use - 3.93Value for money - 3.92Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [N-sight RMM](https://www.softwareadvice.com/help-desk/msp-rmm-profile/) 4.3 [(200)](https://www.softwareadvice.com/help-desk/msp-rmm-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.12Value for money - 3.99Customer support - 4.25Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/) 4.6 [(339)](https://www.softwareadvice.com/help-desk/it-glue-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.44Value for money - 4.43Customer support - 4.54Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Syncro](https://www.softwareadvice.com/psa/syncro-profile/) 4.6 [(148)](https://www.softwareadvice.com/psa/syncro-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.72Value for money - 4.35Customer support - 4.44Functionality Pricing Starting at $129.00 per month Get Price Alternative Product [SuperOps](https://www.softwareadvice.com/it-management/superops-ai-profile/) 4.6 [(65)](https://www.softwareadvice.com/it-management/superops-ai-profile/#reviews) Ratings Breakdown - 4.58Ease of use - 4.37Value for money - 4.77Customer support - 4.37Functionality Pricing Starting at $79.00 per month Get Price ## Datto RMM Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Datto RMM Features - Popular features found in IT Management Access Controls/Permissions Capacity Management Compliance Management Incident Management Issue Auditing License Management Maintenance Scheduling Remote Access/Control Server Monitoring Ticket Management - More features of Datto RMM Active Directory Integration Activity Dashboard Activity Tracking Alerts/Notifications API Approval Process Control Asset Tracking Audit Management Audit Trail Automatic Patch Deployment Automatic Scans Configuration Management Customizable Branding Customizable Fields Customizable Reports Customization Dashboard Data Visualization Deployment Management Device Management For MSPs IT Asset Management IT Asset Tracking IT Reporting Mobile Access Monitoring Network Monitoring Network Wide Management Patch Management Patch Prioritization Patch Testing Policy Management Real-time Alerts Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Remediation Management Remote Monitoring & Management Reporting/Analytics Reporting & Statistics Scheduling Single Sign On Task Scheduling Third-Party Integrations Uptime Reporting User Management Workflow Management ## Datto RMM Integrations IT Glue Integration rated 4.5 from 17 reviews Autotask PSA Integration rated 4.6 from 12 reviews BrightGauge Integration rated undefined from -1 review Datto SIRIS Integration rated undefined from -1 review OpsGenie Integration rated undefined from -1 review ConnectWise PSA Integration rated undefined from -1 review See all 9 integrations ## Datto RMM User Reviews Overall Rating 4.3 Ratings Breakdown 5 60% 4 21% 3 12% 2 0% 1 7% Secondary Ratings Ease of Use 4.2 Value for money 4.0 Customer support 4.1 Functionality 4.2 Muhammad Abdullah F. Verified reviewer Information Technology and Services 51-200 employees Used daily for more than 2 years Review source Reviewed August 2022 Administrator's review 5 Great experience and would recommend to everyone Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Ease of deployment, you need to deploy on one domain controller and from there datto provides a AD GPO deployment component and it auto deploys. Ease of mass application deployment, as long an application can be scripted out we can attach setup run script on device to deploy applications. Easy patch management and targeting flexible due to UDF fields provided by datto Cons: The NEW UI is not as user friendly as old one Reasons for choosing Datto RMM Datto has more flexibility and features compared to most products in industry Read More BL Ben L. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed May 2025 It does what it needs to do. 4 Overall it has been very good, very simple, and outside the couple times we've had issues it's been very consistent, and just worked for our needs very well. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Simple and easy to use. For a small shop we don't have time to spend keeping our tools working, we need them to just work for us, and this does that. Cons: There have been a couple times where there are issues with connection to endpoints, but due to clients location I can't be 100% sure it's on Datto, but it has seemed to be a 1 or 2 times over the last few years Reasons for switching to Datto RMM connectwise was a complex system that cost a lot, beyond what our need called for Read More SG Stephen G. Verified reviewer Computer & Network Security 11-50 employees Used daily for more than 2 years Review source Reviewed October 2025 Spend the time and enjoy the benefits. 3 Once fully customised, Datto intergratded with our network and allowed automation of many manual tasks. In the long run the time spent to customise paid off. Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: Datto RMM has so many features and options to customise and is a very powerful tool. It has the ability to be a all in one tool and intergrate everything. Cons: The cost of Datto is high. There is so much customisation available that you really need a dedicated internal team to manage it. Read More VR Verified Reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed January 2023 Used the product for a few years now 4 Better than other products we reviewed and has worked well for us. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Good integration into Autotask, New interface allows customising what you need to see first. Cons: Overlaps with some of the M365 defender suite for software management now and needs more investment now if it's not going to get left behind in this area. SSL checking is missing which is a pain to manage (well, manually done) and limited info via SNMP for network devices, would be good to have some pre-configured components to retrieve status / configurations Reasons for choosing Datto RMM Better integration and less additional bolt ons needed to do the job Reasons for switching to Datto RMM Move to cloud based solution Read More Id Ivan d. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed December 2022 Very happy to move to Datto RMM from Kaseya & PRTG for SMB customers 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The modern interface, the value obtained for the cost, the capabilities and the features. These have allowed us to migrate from Kaseya and PRTG, reducing costs and streamlining our operations. Cons: Not a daily user of the product, but the only thing that comes to mind is how long some of the features are taking to fully migrate to the new UX. Reasons for switching to Datto RMM Reduce costs, streamlined operations, better experience. Read More MC Mark C. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 12 months Review source Reviewed January 2025 Don't buy KaseyaOne/365- Horrible product... nothing works 1 Horrible, six months in and still struggling with every aspect of the product. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Single pane of glass/login for all stack portals. Cons: Nothing works on the new platform. Screen Connect no matter which one you choose to use is inconsistent. Portals don't load, constantly need to refresh to get tools to work, Backups don't work on most PC's and Servers, backup software breaks SQL backups, etc., etc., etc. Reasons for switching to Datto RMM Functionality and lack of stack, no PSA. KaseyaOne was cheaper and claimed more features but NinjaOne worked much better. Read More MM Michael M. Verified reviewer Education Management 201-500 employees Used daily for less than 12 months Review source Reviewed June 2024 Avoid Datto RMM 1 The bottom line is that you are paying for a premium solution and getting one that is lacking in many ways. Don’t waste your time or money on Datto RMM. There are too many other RMM’s out there that cost much less and work much better than this one. Hope this helps anyone considering adding Datto RMM to their tool kit. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: User interface is nice. Menu is easy to navigate. Cons: Community ComStore and knowledge base are worthless. Patching and endpoint auditing are inconsistent at best. You will have to write your own scripts for everything. Including installing network printers. That right. They don’t have a built-in script to deploy printers. Support is Ok if you get the right person. About 80% of the time, they will blame something other than their solution and close the ticket. You will pay for onboarding which is little more than someone walking you through a canned deployment that they feed everyone. Nothing will be aimed at making the solution work for your environment. Built in web remote tool is terrible. You will need to use Splashtop if you can get it to work consistently. Built in agent browser won’t give you all Windows event logs. The file browser doesn’t tell you the date modified or size of folders. No WMI queries to show you what printers or other devices are installed or connected to the endpoint. Reasons for choosing Datto RMM I choose Datto RMM because the demo went well. It didn't take long to realize I had made a big mistake. Reasons for switching to Datto RMM I wanted more remote support tools and patch management. Read More VR Verified Reviewer Computer & Network Security 2-10 employees Used daily for more than 2 years Review source Reviewed February 2023 RMM Agent stops working often 3 Overall do not like the company and now that it is owned by Kasaya I’m sure it will get worse. Ratings Breakdown 2 Ease of use 1 Value for money 2 Customer support 2 Functionality Pros: It was easier to use than connect wise/Labtech Cons: Agent stops working often. Hard to manage. Expensive. Reasons for switching to Datto RMM At the time you had to host your own server. Was a lot of work. Read More RC Rudolf C. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed July 2022 New Scripted Job 5 We always connect to user/s who have issues and do a systematize troubleshooting. It would also be helpful if we can make the data transfer faster than before. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: Creating new components or jobs that would work on specific clients. Cons: When a job has failed, maybe we can gather more specific data for troubleshooting purposes. Reasons for choosing Datto RMM It has multiple tools that we can manage and utilize for work efficiency. Reasons for switching to Datto RMM MSP use Read More HK Harrison K. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed November 2025 Datto is a wonderful service. 5 I have used Ninja, both flavors of ConnectWise RMM and Datto RMM and i like how much easier it is to navigate. The built in automation ia great. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: The customer support is amazing and the platform is laid out very nicely. I like the integration with splashtop. Cons: The granularity of admin roles isnt clear and the bcdr access from that site isnt nesicarry to see if you dont pay for that service. Read More Showing 1 - 10 of 42 Reviews [See All Reviews](https://www.softwareadvice.com/patch-management/datto-rmm-profile/reviews/) ## Datto RMM Popular Comparisons [N-central vs Datto RMM](https://www.softwareadvice.com/patch-management/datto-rmm-profile/vs/solarwinds-n-central/)[N-sight RMM vs Datto RMM](https://www.softwareadvice.com/patch-management/datto-rmm-profile/vs/msp-rmm/)[IT Glue vs Datto RMM](https://www.softwareadvice.com/patch-management/datto-rmm-profile/vs/it-glue/)[Syncro vs Datto RMM](https://www.softwareadvice.com/patch-management/datto-rmm-profile/vs/syncro/)[NinjaOne vs Datto RMM](https://www.softwareadvice.com/patch-management/datto-rmm-profile/vs/ninjarmm/)[Atera vs Datto RMM](https://www.softwareadvice.com/help-desk/atera-profile/vs/datto-rmm/)[Action1 vs Datto RMM](https://www.softwareadvice.com/it-management/action1-profile/vs/datto-rmm/)[ManageEngine Endpoint Central MSP vs Datto RMM](https://www.softwareadvice.com/compare/193912-datto-rmm/vs/420906-ManageEngine-Desktop-Central-MSP/)[Zoho Assist vs Datto RMM](https://www.softwareadvice.com/patch-management/datto-rmm-profile/vs/zoho-assist/)[ConnectWise Automate vs Datto RMM](https://www.softwareadvice.com/patch-management/datto-rmm-profile/vs/labtech/)[LogMeIn Central vs Datto RMM](https://www.softwareadvice.com/patch-management/datto-rmm-profile/vs/logmein-central/) ## Other Top Recommended IT Management Software [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (293) Recently recommended **10** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (731) Recently recommended **7** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (519) Recently recommended **4** times [ChangeGear](https://www.softwareadvice.com/it-service/changegear-profile/) **4.0** (51) Recently recommended **4** times Stuck Between Options? 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