--- title: "Domotz Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Domotz. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Domotz is a good fit for you!" source_url: "https://www.softwareadvice.com/msp/domotz-pro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [IT Service Software](https://www.softwareadvice.com/it-service/) / [Domotz](https://www.softwareadvice.com/it-management/domotz-pro-profile/) / Domotz Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/it-management/domotz-pro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/it-management/domotz-pro-profile/alternatives/) # Domotz User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 126 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 109 reviews (87%) - 4 stars: 16 reviews (13%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Configuration is now easier with templates, and features like custom dashboards, alerts, and a robust SNMP MIB library make monitoring comprehensive. - The ability to create dashboards with custom alerts adds flexibility and control. - We went from "diving" into individual devices to having rich, real-time data at our fingertips. ### Most mentioned cons - The setup of virtualized domotz agents, particularly hyperv, is inconsistent, with it not working at all on the latest hyperv virtual networking without more involved intervention into the linux system domotz is running in. - Before implementation, we were trapped in a "multitude of tools" purgatory with zero visibility into critical hardware and unreliable manual inventory tracking. - Be warned if embarking on Domotz, Aruba Instant-On devices cannot be monitored with SNMP if you enroll them in Instant-On. While this is more specific to my environment, it does highlight that it may not be for everyone. ## Domotz customer reviews Showing reviews 1-25 of 126 (page 1). ### The Ultimate Single Pane of Glass for Scaling & A True Development Partner for Complex Infrastructure - Overall rating: 5/5 - Reviewer: Clayton B. - Industry: Public Safety - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Domotz has been the single best investment we’ve made for our portfolio-wide rollout (100's of sites, 50k devices). Before implementation, we were trapped in a "multitude of tools" purgatory with zero visibility into critical hardware and unreliable manual inventory tracking. Domotz moved us from reactive firefighting to proactive, data-driven management. We’ve gone from spending $65k a year on "just in case" shipping to pinpointing root causes in minutes. Whether it’s proving ISP underperformance with built-in speed tests or reducing labor through PSA integration, Domotz has fundamentally changed our bottom line. If you are trying to scale a complex infrastructure and are currently operating on disjointed or archaic tools, you are losing money every day you don't have this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ll be honest: I don’t typically write software reviews. My schedule doesn't usually allow for it, and most tools simply do "just enough" to get by. However, our experience with Domotz has been so transformative, and their team has been such an incredible partner in tailoring development to our specific needs, that I felt compelled to share our story. If you are trying to scale a complex infrastructure, you need to read this. Before implementing Domotz, my company was trapped in a "multitude of tools" purgatory. We were relying on homegrown systems developed over a decade ago that simply couldn't keep up with our growth. We had zero visibility into critical hardware, our inventory tracking was manually dependent (unreliable), and our troubleshooting process often involved "best guesses" that resulted in massive shipping costs and unnecessary subcontractor visits. Domotz has provided us with the elusive "Single Pane of Glass." It consolidated a fragmented tech stack (PBI, UISP, OVRC, various device GUIs, etc) into one streamlined interface. The impact on our onboarding and daily operations was immediate. We went from "diving" into individual devices to having rich, real-time data at our fingertips. The data speaks for itself. Since rolling out the Domotz pilot, we’ve seen astronomical improvements in our operational efficiency: •In 2025, we spent over $65k on shipping for service tickets. We discovered that 61% of returned assets were actually unused, a byproduct of "precautionary shipping" because we couldn't virtually troubleshoot. Domotz has already begun to eliminate this guesswork. •We have saved multiple subcontractor trips by identifying IP conflicts, ISP faults, actual root cause device issues (vs what we thought) instantly. Savings for us in ‘26are forecasted to be in excess of another $75k. •We used Domotz speedtest data to prove an ISP was underperforming at many of our client. Correcting it improved SLA response time, and customer happiness, considerably •Yes I should Mac whitelist my devices, but I’m not there yet, and some idiot is always going to try to unplug my devices and plug theirs in. We’ve already been notified multiple times of unauthorized devices connected to our networks, allowing us to secure ports instantly. •The sheer volume of data Domotz pulls from thousands of endpoints is a goldmine for our operations. We are now ingesting this natively into our data lake to move beyond simple monitoring and into true predictive failure analysis. We are in the early stages of identifying trends and hardware fatigue before they result in a outage. On top of that, their new MCP tool looks to be absolutely amazing and we can’t wait to play with it more. •A bit of a repeat from above, but the most significant shift for our team has been moving from “educated guessing” to definitive root cause analysis. Before Domotz, we were often throwing hardware at a problem, shipping routers or switches just in case, because we couldn't see the full picture. Now, with corollary device data and history, we can instantly pinpoint the failures. This visibility has turned minutes/hours of tedious troubleshooting and log pulls into minutes of precise action, effectively ending the era of precautionary shipping and unnecessary subcontractor visits. •And, akin to the above point, before Domotz, a ticket would generate on our board via our legacy methods for a device/status issue. We would obviously have to monitor that ticket, and even if it “self-healed,” it would still take more than 7 minutes per ticket to document and close it out. But after connecting our PSA up to Domotz, with the native ability to close self-heal tickets, this has reduced ticket volume by 35%. At our scale, that is massive savings. •It’s not just the software…it’s the partnership. Domotz has shown a genuine commitment to our success, helping us build out custom integrations and even adjusting their development roadmap to ensure we remain versatile. Their Sales, Customer Support, Dev and Support teams are knowledgeable, quick to respond, understanding…amazing to work with. #### Cons There is very little to dislike, as the tool has solved nearly every visibility gap we had. If I had to pick something, the sheer volume of data and the depth of the feature set (like the new MCP tool) means there is a learning curve to ensure you are utilizing every "goldmine" of information available. It isn’t a "plug and play and forget it" tool if you want the full ROI, you need to be prepared to actually engage with the data it provides to see the massive financial benefits. The only other CON I have is that new features/UI updates get released without much of a warning. I generally have to scramble a bit to update my procedures and/or train on new functionality. --- ### Domotz continues to work well for me 5+ years later. - Overall rating: 5/5 - Reviewer: Chris B. - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I have been pleased with Domotz since I first started using it 5+ years ago. It has helped me identify problems in my network on numerous occasions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It provides real-time monitoring and alerting of every IP address on my network. Including when someone new or existing accesses it. #### Cons Domotz has introduced a new tier called Domotz Free, which unfortunately doesn't have the same functionality as their paid tier. Would definitely recommend the full version. --- ### Great network/server monitoring and alerting tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The platform has made significant improvements, addressing most previous concerns. Configuration is now easier with templates, and features like custom dashboards, alerts, and a robust SNMP MIB library make monitoring comprehensive. Configuration backups and flexible alerting options add reliability. While RBAC is a promising new addition, it could be expanded further. Overall, it’s a powerful and evolving tool with room for growth in integrations and advanced security features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of configuration has greatly improved, especially with the addition of templates. The ability to create dashboards with custom alerts adds flexibility and control. A large built-in MIB library supports robust SNMP monitoring, and configuration backups provide peace of mind. The range of alert options and delivery methods is impressive. Deployment options are numerous. Overall, this is a very comprehensive monitoring tool. I have not used Automations or Scripts but the community indicates this is a useful and impressive tool. #### Cons Most of my previous critiques have been addressed. RBAC is a new feature with potential for further development. There is currently no honeypot option. Integration options for appliance configuration backups are limited. They are a company that is very open to feature additions and improvements. --- ### Easy Deployment and Reliable Performance - Overall rating: 5/5 - Reviewer: drestle@avrem.com R. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 1-3 years · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great monitoring and alerting. No major issues but some more advanced features such as SNMP monitoring had a bit of a learning curve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When logging in and selecting a client, it is very easy to get a quick view of all critical devices and their uptime statistics. The UI design, ease of use, and responsiveness is a big plus. #### Cons It would be nice if there were not restrictions on the number and type of VLANs you can monitor per agent. We have larger clients that are not using Domotz specifically because of this limitation. --- ### Great modern software, you didn’t know you needed - Overall rating: 5/5 - Reviewer: Charlie N. - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very clean interface and reliable product. Has worked well for us over a number of years. We introduce new people to this product all the time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The interface is very modern and responsive. They seem to have thought of everything. It is very intuitive and easy to use. #### Cons The cost can add up when you have a lot of sites. Managing multiple sites needs to be taken into consideration. --- ### Great tool for MSPs - Overall rating: 5/5 - Reviewer: Andrew Y. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Domotz has been a great solution for managing and monitoring our networks. The platform provides detailed visibility into devices and makes remote troubleshooting simple. Customer support is responsive and knowledgeable. We feel it is of great value to our MSP. #### Cons We do rarely have issues with device detection and integration, but can be easily solved with customer support. --- ### Affordable tool to monitor networks - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been very happy with Domotz. It has been a useful tool to keep tabs on customer networks. Adding Collectors is straightforward. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Affordable, with reliable reporting; easy to set up and allows automatic detection of devices as they show up #### Cons The price keeps creeping up, but it is still affordable. The web interface sometimes times out; I have had issues with email notifications that weren't sent --- ### The best network monitoring tool around - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Just a great overall experience using this. Switch management is easy, notifications are precise and informational. All around, great product. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It makes managing network switches an absolute BREEZE. Being able to even toggle port status, PoE, etc, without having to go to the switch itself is game changing. Monitoring uptime and accurate notifications when devices go offline is incredible #### Cons At first glance, the web interface took a bit to learn and navigate, but after spending a short amount of time using it, I picked it up quickly. Really the only con I would have is just that initial "in your face" everything appears to be. --- ### We needed an intuitive but robust network monitoring solution - Overall rating: 5/5 - Reviewer: Darcy W. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As an MSP managing multiple unique networks, we sought a robust solution for network and systems monitoring across a large number of environments. Our critical requirement was that the solution be easy to deploy and intuitive, as we have a large number of staff relying on it daily. Domotz has met our needs exceptionally well. After initiating a proof of concept, it became evident that Domotz would significantly enhance our operational capabilities. The setup was quick and straightforward, allowing us to see immediate improvements in network management and monitoring. Our interactions with the Domotz team have been consistently positive, especially with the account management department. Their proactive approach in ensuring the software meets our needs, coupled with regular updates on new features, is a testament to their excellent customer service. The technical support team is responsive and receptive to feedback, which has been instrumental in refining the product. As new features continue to be introduced, we look forward to seeing further enhancements. #### Cons No obvious downsides. We look forward to seeing what new features and functionality are coming in the future. --- ### nice product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros the portability of the hardware is fantastic. it makes it so when we go to a new clients we can plug in our traveler box and check it out #### Cons The learning curve and trying to build out a physical AND logical network graph. I am still learning so i might be able to get past this tho. --- ### Good, could be great - Overall rating: 4/5 - Reviewer: Brian M. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It could be so much better, I'm confused at some design decisions. I'm hoping that it continues to improve. A big reason we chose Domotz was pricing compared to Auvik, that playing field is level now and Auvik has more and better integrations, so we may be inclined to make a change. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I like the map, the ability to monitor only important devices, the ability to connect to remote devices without a server or firewall VPN. #### Cons Cost just went up 50% in cost, its often VERY slow, the Domotz Boxes are expensive for what they are. With a 50% price increase I think I should be getting more metrics. --- ### A fair review of Domotz - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been good. The system is easy to use and can be deployed to an average client network in a matter of 30 minutes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Domotz provides 24/7 insight into systems on our client networks, captures network topology details, and gives us the ability to remotely manages switches that previously required a remote session with another onsite system. All of this and more at a price that is extremely competitive with Auvik and others. They have good pricing that gets better as you grow your need. #### Cons The setup of virtualized domotz agents, particularly hyperv, is inconsistent, with it not working at all on the latest hyperv virtual networking without more involved intervention into the linux system domotz is running in. --- ### Good for MSPs - Overall rating: 4/5 - Reviewer: Michael G. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's been easy to use and quick deployment versus Auvik which can be very tedious to manage at scale for an MSP. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, templates and prebuilt monitors, reporting. #### Cons Inability to manually adjust network maps (though they said this feature was coming). --- ### Simply & Effective - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Of all the network monitoring services that I have tested, Domotz is unfortunately the simplest to use with the optimal number of alerts. I am sure Zabbix would be a better solution, but the learning curve is too difficult for a small IT team. I originally was using their remote access tool, but it lacked the necessary security measures for our networks. I do run an additional tool internally for scanning internal assets with greater details, but Domotz does a good enough job for when I am out of the office and need to monitor general health. I believe I could customize Domotz a lot more than I have, but just have not had the time to dig into that side of the service due to workload. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Simple setup especially for small networks, relevant notifications on app, site device outage alerts, Android app, network health dashboard, constant development #### Cons STP monitoring doesn't work very well, does not support multiple network monitors on same network for redundancy, does not integrate with Tailscale or Twingate, Network Topology is not accurate, does not support linking sites to see outages across multiple isolated networks, frequent service outages, external port security is not accurate --- ### Domotz as my MSPs primary network monitoring solution - Overall rating: 4/5 - Reviewer: Raphael S. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Domotz meets our requirements for easy-to-use, easy-to-set-up network monitoring very well. The setup-and-forget nature of the platform allows us to allocate more time to assisting our customers, confident that Domotz will alert us if any attention is needed in their network environments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros As a company committed to efficient network management, we have found Domotz to be a great tool for monitoring our customers’ networking environments. Our focus lies in real-time visibility rather than diving into intricate metrics and statistics. Domotz allows us to assess the overall health of our customers' network infrastructures real time and at any time of the day. Onboarding new customers is effortless. #### Cons For customers with multiple locations and extensive VLANs, we find that the existing licensing structure does not always fully accommodate our expectations. These scenarios often necessitate the use of multiple (licensed) agents and/or coping with additional costs to lift the fixed VLAN limitation per agent. --- ### Great Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered I'm a happy customer - its a simple pricing structure which makes it simple to deploy and use #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros While there is other competitive options on the market, Domotz accomplishes its primary aspects in a more readable fashion. The reporting is useful and by and large the tool just works. They seem to always be making improvements and its been becoming a much stronger product. #### Cons Feature development can take quite awhile but they work when they are released. --- ### Reliable monitor with easy config and deployment - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. even with pricing changes the product itself has been very reliable, we use it for system monitoring and it basic functions and it has worked well for us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to setup and deploy, works well with the onsite hardware for alerting. the apps and website work well. #### Cons Pricing model changes after purchase, making the product more expensive, and then recently the release of the free tier has been confusing. --- ### Great Network Monitoring Solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good - only early days with solution but very helpful for monitoring multiple clients and receiving alerts for outages. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Allows for quick & easy monitoring for network devices, allowing better response times to any outages and helps with reporting any device or network connection faults. #### Cons GUI has bit of learning curve to understand what settings/options are where - i.e. Explorer view can be slightly confusing to get to device details. --- ### Domotz perfect solution for network monitoring - Overall rating: 5/5 - Reviewer: Kyle A. - Industry: Public Relations and Communications - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent product, acceptable month online service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Incredible product, device simple to install, One place to see all my managed systems, Used daily for monitoring, deployed in seconds, customer service response was faster than expected and answer was actually understandable. Thanks again Demotz! #### Cons I wish I started using this product sooner. Review collected by and hosted on G2.com. --- ### A great remote Network tool for every MSP - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered I am completely satisfied with the choice of using Domotz. I am mainly able to whatever I need to monitor my clients’ networks and all the devices connected to them. It definitely enhanced the way our technicians work, and the approach to the networks when dealing with issues. We have decided to use this for all of our clients as a best practice to provide a better service to them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This platform is super-easy to use: set-up of new sites to be monitored is a as simple as it should be. We can choose whether to use an existing NAS, a Windows or Linux Machie to scan the local network, as well as deploying a very simple hardware provided by Domotz. The service is very reach of functionalities. We do monitor and manage quite complex networks, and Domotz helps us understanding how the network is shaped (Network Topology Map available in Domotz) or exactly which ports of switches are used by which devices. For instance, this helped us when restructuring a network rack for one of our clients. Moreover, we use daily the Remote Connection functionalities, including the VPN on Demand, to access network devices and perform daily or weekly maintenance of them. The integration with Freshservice has been a life-changer: we are notified directly in our Ticketing System when something happens on the networks of our clients. However, we have not explored yet all the possibilities available in Domotz, even because they continue to enrich the offer with a very high pace. #### Cons The integration with some documentation system (including Freshservice) should be enriched, so that it will be easier for our technicians to have all the information in one place. I would also like to see more network devices to be supported to backup their configuration, but I know their team is working on it. --- ### An outstanding network monitoring tool! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using Domotz for over a year, I must say that I am impressed with the quality of the service and the fact that features are constantly improving.First, I like the UI very much, it's clear and smooth.Features to be considered:A complete device list with,- much information about the device- ways to connect to- customizable alerts- SNMP monitoring- TCP monitoring- System informationNetwork topology,- very visual- with a well-configured switch, you can know on which port is what deviceRemote connection and VPN to devices.Network performances,- Info- Route analysis- speed test- downtime- alertsAutomatic discovery of new devices on the network,- This way, you know when an unauthorized device joins your network.- You don't have to enter them manually, they are discovered, and you can adapt the info about these devicesNetwork security status, to be permanently aware of the open doors- TCP open port scanner- UPnP port forwarding scannerCustomizable alerts and many integrations.Domotz offers an excellent mobile application.Also, Domotz offers outstanding support! The response delay is extremely low, and that's a big plus! You generally get an answer within minutes! Incredible! Also, the support quality is excellent, and the people are very helpful and kind! #### Cons The only thing that comes to mind is that its price has gone up 2x since I started using it. The increase is not huge, but we don't like price increases. --- ### Simple and functional - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Networking - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using it for several years and are very happy with the product and recommend it to anyone who wants to have a proactive NOC. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Visibility and proactive management of all network equipment #### Cons We would like it to be possible to acknowledge alarms and I wish it had more vendor integrations --- ### An invaluable service for small business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered As stated above, the notifications make life so much simpler. If a service goes down I know immediately and can have it resolved before the panicked phone calls even start. Over the years I've had a couple problems with my Agents and the support staff at Domotz does an outstanding job resolving all issues. 10/10 support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As an on call tech for a local small business, I couldn't live without the near instant notifications when hosts or services go down or up. The Connect feature allows admins to access services behind a firewall which makes things like on the go router configuration a snap. #### Cons It's not at all a dealbreaker, but the UI has room for improvement. The apps and webUI don't remember my group settings and login is overall slow. I also wish they'd support VNC as one of the Connect services. #### Vendor response Thanks for your nice words about Domotz. We are always trying to do better, and your recommendations about the UI will be useful for that. With regard to the VNC support, even though this is not directly integrated within Domotz, users can still use VNC client to remotely connect to a VNC server through Domotz. Please refer to the instruction provided on the Community Forum: https://community.domotz.com/topic/1034-tcp-tunnel-vnc-client-to-connect-to-vnc-servers/ Replied January 2020 --- ### Perfect, essential for every IT administrator - Overall rating: 5/5 - Reviewer: Samuel C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros An indispensable program for administrators or IT technicians, keeps track of all the company network products in order. It allows in advance to intervene by the customer in case of failures, the app is easy and intuitive, allows you to have alerts of what happens in the network in real time! Forwarding have recently opened to third-party developers this means the possibility of integrating or having many innovations in terms of integration, from the asset software to the hw asset, I am confident that these indispensable functions will soon arrive! HIGHLY RECOMMENDED! It was a long time since I was looking for a similar product #### Cons I have not seen any obvious defects, the only improvement I can recommend, to lighten up the old-style PC graphics --- ### "Domotz - Time Savings and Better Decision Making" - Overall rating: 5/5 - Reviewer: Clayton B. - Industry: Security and Investigations - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Easy setup with multiple/flexible options. Domotz gives me amazing insight and intelligent reporting that makes my techs 2x smarter and more efficient. No more hunting through static netmaps, or hunting down the root cause, Domotz gives me all the information I need in an instant. Amazingly affordable for the features and possibilities. I've only been a user for 6-7 months, but I'm finding new use cases for Domotz daily. While I haven't rolled this out to my whole portfolio of 500 sites yet (12k cameras), the business case is an easy decision to help me manage our ever growing business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy Deployment/Setup Intelligent Design/UI/UX Detailed Insights Easy to Manage Global view of issues Network Topology - the greatest thing ever Amazing support team #### Cons If I had to get nitty gritty, the only thing I don't like is that I can't close out of a popup window by clicking outside of it...and that they "X" to close it out isn't in an ideal location. Perhaps I'm still in the honeymoon phase still, but for the price I can't knock Domotz for anything. ---