--- title: "ManageEngine OpManager MSP Software Reviews, Demo & Pricing - 2026" description: "Review of ManageEngine OpManager MSP Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/msp/manageengine-opmanager-msp-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Managed Service Providers (MSP) Software](https://www.softwareadvice.com/msp/) / ManageEngine OpManager MSP Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/reviews/)[Alternatives](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/alternatives/) # ManageEngine OpManager MSP Review Custom quote Free trial 2 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ManageEngine OpManager MSP 4.4 [(75)](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/reviews/) FrontRunner 2026 Pricing Pricing available upon request ### About ManageEngine OpManager MSP ManageEngine OpManager MSP can be a service provider's backbone for managing and keeping track of multi-client networks granularly. One can easily manage any device down to its smallest details with the aid of its strong capabilities. It also greatly helps in minimising MTTR as you can address network faults rapidly. With the hand of this feature-rich tool, MSPs can provide the greatest service to their clients and have a greater impact on the expansion of their clients' businesses by reducing the network disaster rate. ## ManageEngine OpManager MSP User Interface ## Popular ManageEngine OpManager MSP Alternatives Main Product ManageEngine OpManager MSP 4.4 [(75)](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.78Value for money - 4.74Customer support - 4.69Functionality Pricing Available upon request Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(398)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.51Value for money - 4.51Customer support - 4.63Functionality Pricing Starting at $10.00 per month Alternative Product [ManageEngine OpManager](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/) 4.6 [(348)](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.65Value for money - 4.57Customer support - 4.62Functionality Pricing Starting at $95.00 per year Alternative Product [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/) 4.6 [(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.45Value for money - 4.49Customer support - 4.58Functionality Pricing Available upon request Alternative Product [N-central](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/) 4.2 [(253)](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/reviews/) Ratings Breakdown - 4.0Ease of use - 3.93Value for money - 3.92Customer support - 4.20Functionality Pricing Available upon request Alternative Product [N-sight RMM](https://www.softwareadvice.com/help-desk/msp-rmm-profile/) 4.3 [(204)](https://www.softwareadvice.com/help-desk/msp-rmm-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.13Value for money - 4.01Customer support - 4.26Functionality Pricing Starting at $99.00 per month ## ManageEngine OpManager MSP Pricing and Plans ManageEngine OpManager MSP has two plans. Subscription and Perpetual are custom-priced. Free trial Subscription Starts at $795. OpManager MSP's subscription pricing starts at $795 and goes upto $18,495. No plan information available Perpetual Starts at $1995. OpManager MSP's perpetual pricing starts from $1,995 and goes upto $46,245. No plan information available ### How does ManageEngine OpManager MSP pricing compare to alternatives? Explore how ManageEngine OpManager MSP's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | ManageEngine OpManager MSP4.4[(75)](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/reviews/) | Pricing available upon request | Available | Not available | 4.8 | | [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/)4.6[(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) | Pricing available upon request | Available | Not available | 4.4 | | [N-central](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/)4.2[(253)](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/reviews/) | $1.75 | Available | Not available | 3.9 | | [N-sight RMM](https://www.softwareadvice.com/help-desk/msp-rmm-profile/)4.3[(204)](https://www.softwareadvice.com/help-desk/msp-rmm-profile/reviews/) | $99.00 /mo | Available | Not available | 4.1 | | [Syncro](https://www.softwareadvice.com/psa/syncro-profile/)4.6[(149)](https://www.softwareadvice.com/psa/syncro-profile/reviews/) | $129.00 /user/mo | Available | Not available | 4.7 | ManageEngine OpManager MSP4.4[(75)](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.8 - [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/)4.6[(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.4 - [N-central](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/)4.2[(253)](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/reviews/) * * * Starting price $1.75 Free trial Available Free version Not available Value For Money 3.9 - [N-sight RMM](https://www.softwareadvice.com/help-desk/msp-rmm-profile/)4.3[(204)](https://www.softwareadvice.com/help-desk/msp-rmm-profile/reviews/) * * * Starting price $99.00 /mo Free trial Available Free version Not available Value For Money 4.1 - [Syncro](https://www.softwareadvice.com/psa/syncro-profile/)4.6[(149)](https://www.softwareadvice.com/psa/syncro-profile/reviews/) * * * Starting price $129.00 /user/mo Free trial Available Free version Not available Value For Money 4.7 ## ManageEngine OpManager MSP Features - Popular features found in Managed Service Providers (MSP) Backup and Recovery Configuration Management Endpoint Protection Help Desk Management Patch Management Remote Access/Control Scheduling Security Tools Self Service Portal Server Monitoring Service Level Agreement (SLA) Management Support Ticket Management - More features of ManageEngine OpManager MSP Access Controls/Permissions Active Directory Integration Activity Dashboard Activity Monitoring Activity Tracking Alerts/Escalation Alerts/Notifications API Audit Trail Automated Scheduling Automatic Backup Bandwidth Monitoring Baseline Manager Build Automation Capacity Management Capacity Planning Change Management Compliance Management Compliance Tracking Configurable Workflow Continuous Monitoring CPU Monitoring Credential Management Customizable Dashboard Customizable Reports Dashboard Dashboard Creation Database Monitoring Data Migration Data Storage Management Data Visualization Device Auto Discovery Diagnostic Tools Disaster Recovery Downtime Tracking Drag & Drop Email Alerts Event Logs HIPAA Compliant Incident Management Incident Mapping Inventory Management Issue Management IT Asset Management IT Asset Tracking Maintenance Scheduling Mobile Alerts Mobile Network Troubleshooting Monitoring Multi-Device Support Multi-Location Monitoring Network Analysis Network Mapping Network Monitoring Network Provisioning Performance Management Performance Metrics Performance Monitoring Policy Management Predictive Analytics Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Relationship Mapping Remediation Management Remote Monitoring & Management Remote Update/Installation Reporting/Analytics Reporting & Statistics Risk Alerts Role-Based Permissions Search/Filter Secure Data Storage Simple Network Management Protocol (SNMP) SSL Security Status Tracking Third-Party Integration Third-Party Integrations Threshold Alerts Trend Analysis Troubleshooting Uptime Reporting User Management Virtualization Virtual Machine Monitoring Visual Analytics Web Traffic Reporting Workflow Automation Workflow Management ## ManageEngine OpManager MSP Integrations ManageEngine Log360 Integration rated undefined from -1 review ManageEngine NetFlow Analyzer Integration rated undefined from -1 review ManageEngine Network Configuration Manager Integration rated undefined from -1 review ManageEngine ServiceDesk Plus MSP Integration rated undefined from -1 review ## ManageEngine OpManager MSP User Reviews ## ManageEngine OpManager MSP customer ratings - Overall rating: 4.4/5 - Total reviews: 75 ### Rating distribution - 5 stars: 34 reviews (45%) - 4 stars: 38 reviews (51%) - 3 stars: 3 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.8/5 - Customer support: 4.7/5 - Functionality: 4.7/5 --- ### Enabled me to ensure high availability of networks in client premises - Overall rating: 4/5 - Reviewer: Bishnu P. - Verified reviewer: Yes - Industry: Banking - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The threshold-based alarm system of OpManager MSP was quite useful in managing network health. It also enabled my setting specific performance, alerts about potential issues were timely, thus dealing with such issues before they caused further trouble to my clients my work was not frequently interrupted.​ #### Cons I realized that the alert system was prone to false positives some of which were within allowable thresholds of the network. This added more time for evaluation of the credibility of such particular alerts and lowered operational capacity slightly.​ --- ### Improved overall uptime across all client sites dramatically - Overall rating: 4/5 - Reviewer: Cenk T. - Verified reviewer: Yes - Industry: Higher Education - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Through integrated automation workflows of the actions performed on devices, OpManager MSP came in handy. This eliminated having to go in and manually correct every time there was a network glitch or some other similar problem occurred. #### Cons Some of the SNMP polling intervals I observed were less tunable than required for higher frequency monitoring. In some particular cases, for some languages for instance, it requited me to import external custom scripts. --- ### Assisted in improving the level of service to our clientele - Overall rating: 3/5 - Reviewer: Yusra A. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I benefited from the SNMP-based device monitoring to get details on the health of the network gear across the different clients. I can set different alerting levels to clients for monitoring their devices without causing interference with the responses. #### Cons There was a small challenge when using the alert escalation module. That is, I cannot create cascaded escalations for multiple user groups per each customer, which would be handy when we have to involve both support and engineering teams. --- ### Gave me clarity and control over distributed networks - Overall rating: 4/5 - Reviewer: Alexandru T. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Based on my work experience, I consider real-time performance dashboards and customizable client views as the most helpful. OpManager MSP enables me to sort out the alerts and resources separately for each individual client. The other benefit of the fact of the automation profiles is that the repetitive fault responses are easy to tackle. #### Cons There is a constraint while creating SLA reports for clients having mixed infrastructure. If a client has hybrid environments, devices are not separated accurately and I had to add filters to turn of unnecessary metrics. --- ### Assisted me to better improve on my service delivery model - Overall rating: 4/5 - Reviewer: Gerencia B. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how OpManager MSP is able to compartmentalize large IT environments into unique customer instances but still provide a single point of access. The asset lifecycle management and the bandwidth tracking tools have especially been effective in resource planning for the long term. #### Cons In some cases the ‘live graphs’ do not update properly during high traffic periods. On the down side it slightly delayed my chances of identifying the actual time of congestion through the network whenever several clients were on the network load. --- ### Hybrid environments are easy to manage with its help - Overall rating: 5/5 - Reviewer: Hicham B. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I specifically like the way ManageEngine Applications Manager helps in the monitoring of applications. It assists me in tracking diversified information across various platforms, whether servers or particular applications, which aids in diagnosing issues and enhancing overall performance swiftly. #### Cons There several restrictions when it comes to modifying reports for certain requirements. --- ### Simplifies service delivery without forcing compromises on granularity - Overall rating: 4/5 - Reviewer: Jerome C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OpManager MSP provided some benefit in when it came to allowing different monitored groups per client depending on the thresholds, schedules and report settings. It allowed for dealing with both big and minor clients at the same time, without affecting the primary processes. #### Cons When implementing new clients for those who already possess some infrastructure, the discovery engine misses some less popular SNMP-enabled devices unless I supply OIDS. --- ### Simplified setup process for complex alerts - Overall rating: 4/5 - Reviewer: Martin H. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best about OpManager MSP is the extent of the custom reporting and display feature. It enables me to offer several specialized client reports that target significant figures in the network and maintain clients informed about their network health. #### Cons One of the challenges I have faced is the time it takes to set up multi-client alert system. It is also a challenge to set thresholds that are unique to each client network due to the difference in infrastructure. --- ### Sustain high SLA level in more than one company - Overall rating: 5/5 - Reviewer: Mark H. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked that OpManager MSP had separate performance analysis of each customer’s networks in an efficient manner. Layer 2 maps helped me to visualize layout of the infrastructure ease because of the auto-discovery engine it included. #### Cons When using certain elements of SLA reports, I realized that some of the templates provided to me were somewhat limited. --- ### Provided multi-vendor CW support for simplifying diverse environments - Overall rating: 4/5 - Reviewer: Faisal M. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros OpManager MSP supports the large number of network devices from different vendors therefore supporting the diverse clients’ environment. This flexibility also meant that the current pieces of hardware could be incorporated as well as monitored simultaneously through a single instrument.​ #### Cons Even in some cases when the user was seeking a specific device template, the was not immediately available and had to be manually configured. It also extended the onboarding process of some of KEPCO’s clients with less standard gear.​ --- Showing 1 - 10 of 75 Reviews [See All Reviews](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/reviews/) ## ManageEngine OpManager MSP Popular Comparisons [Cove Data Protection vs ManageEngine OpManager MSP](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/vs/solarwinds-backup/)[N-central vs ManageEngine OpManager MSP](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/vs/solarwinds-n-central/)[N-sight RMM vs ManageEngine OpManager MSP](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/vs/msp-rmm/)[IT Glue vs ManageEngine OpManager MSP](https://www.softwareadvice.com/help-desk/it-glue-profile/vs/manageengine-opmanager-msp/)[SuperOps vs ManageEngine OpManager MSP](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/vs/superops-ai/)[ConnectWise RMM vs ManageEngine OpManager MSP](https://www.softwareadvice.com/it-management/connectwise-rmm-profile/vs/manageengine-opmanager-msp/)[ManageEngine OpManager vs ManageEngine OpManager MSP](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/vs/manageengine-opmanager-msp/)[ThreatLocker Zero Trust Platform vs ManageEngine OpManager MSP](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/vs/threatlocker/) [Compare All Alternatives](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/alternatives/) ## See what companies are saying about Software Advice