# ManageEngine OpManager MSP Software Reviews, Demo & Pricing - 2026 > Review of ManageEngine OpManager MSP Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/msp/manageengine-opmanager-msp-profile --- [Home](https://www.softwareadvice.com/) / [Managed Service Providers (MSP) Software](https://www.softwareadvice.com/msp/) / ManageEngine OpManager MSP Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/alternatives/) # ManageEngine OpManager MSP 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ManageEngine OpManager MSP 4.4 [(73)](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/#reviews) FrontRunner 2026 Pricing Pricing available upon request ### About ManageEngine OpManager MSP ManageEngine OpManager MSP can be a service provider's backbone for managing and keeping track of multi-client networks granularly. One can easily manage any device down to its smallest details with the aid of its strong capabilities. It also greatly helps in minimising MTTR as you can address network faults rapidly. With the hand of this feature-rich tool, MSPs can provide the greatest service to their clients and have a greater impact on the expansion of their clients' businesses by reducing the network disaster rate. ## ManageEngine OpManager MSP User Interface ## Popular ManageEngine OpManager MSP Alternatives Main Product ManageEngine OpManager MSP 4.4 [(73)](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/#reviews) Ratings Breakdown - 4.58Ease of use - 4.77Value for money - 4.73Customer support - 4.68Functionality Pricing Available upon request Alternative Product [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/) 4.6 [(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.45Value for money - 4.49Customer support - 4.58Functionality Pricing Available upon request Alternative Product [N-central](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/) 4.2 [(253)](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/reviews/) Ratings Breakdown - 4.0Ease of use - 3.93Value for money - 3.92Customer support - 4.20Functionality Pricing Available upon request Alternative Product [N-sight RMM](https://www.softwareadvice.com/help-desk/msp-rmm-profile/) 4.3 [(200)](https://www.softwareadvice.com/help-desk/msp-rmm-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.12Value for money - 3.99Customer support - 4.25Functionality Pricing Starting at $99.00 per month Alternative Product [Syncro](https://www.softwareadvice.com/psa/syncro-profile/) 4.6 [(149)](https://www.softwareadvice.com/psa/syncro-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.72Value for money - 4.34Customer support - 4.44Functionality Pricing Starting at $129.00 per month Alternative Product [Atera](https://www.softwareadvice.com/help-desk/atera-profile/) 4.5 [(449)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.57Value for money - 4.52Customer support - 4.32Functionality Pricing Starting at $129.00 per month ## ManageEngine OpManager MSP Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Subscription Pricing available upon request No plan information available Perpetual Pricing available upon request No plan information available ## ManageEngine OpManager MSP Features - Popular features found in Managed Service Providers (MSP) Backup and Recovery Configuration Management Endpoint Protection Help Desk Management Patch Management Remote Access/Control Scheduling Security Tools Self Service Portal Server Monitoring Service Level Agreement (SLA) Management Support Ticket Management - More features of ManageEngine OpManager MSP Access Controls/Permissions Active Directory Integration Activity Dashboard Activity Monitoring Activity Tracking Alerts/Escalation Alerts/Notifications API Audit Trail Automated Scheduling Automatic Backup Bandwidth Monitoring Baseline Manager Build Automation Capacity Management Capacity Planning Change Management Compliance Management Compliance Tracking Configurable Workflow Continuous Monitoring CPU Monitoring Credential Management Customizable Dashboard Customizable Reports Dashboard Dashboard Creation Database Monitoring Data Migration Data Storage Management Data Visualization Device Auto Discovery Diagnostic Tools Disaster Recovery Downtime Tracking Drag & Drop Email Alerts Event Logs HIPAA Compliant Incident Management Incident Mapping Inventory Management Issue Management IT Asset Management IT Asset Tracking Maintenance Scheduling Mobile Alerts Mobile Network Troubleshooting Monitoring Multi-Device Support Multi-Location Monitoring Network Analysis Network Mapping Network Monitoring Network Provisioning Performance Management Performance Metrics Performance Monitoring Policy Management Predictive Analytics Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Relationship Mapping Remediation Management Remote Monitoring & Management Remote Update/Installation Reporting/Analytics Reporting & Statistics Risk Alerts Role-Based Permissions Search/Filter Secure Data Storage Simple Network Management Protocol (SNMP) SSL Security Status Tracking Third-Party Integration Third-Party Integrations Threshold Alerts Trend Analysis Troubleshooting Uptime Reporting User Management Virtualization Virtual Machine Monitoring Visual Analytics Web Traffic Reporting Workflow Automation Workflow Management ## ManageEngine OpManager MSP Integrations ManageEngine Log360 Integration rated undefined from -1 review ManageEngine NetFlow Analyzer Integration rated undefined from -1 review ManageEngine Network Configuration Manager Integration rated undefined from -1 review ManageEngine ServiceDesk Plus MSP Integration rated undefined from -1 review ## ManageEngine OpManager MSP User Reviews Overall Rating 4.4 Ratings Breakdown 5 44% 4 52% 3 4% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.8 Customer support 4.7 Functionality 4.7 Have you used ManageEngine OpManager MSP and would like to share your experience with others? FM Faisal M. Verified reviewer Business Supplies and Equipment 201-500 employees Used daily for less than 12 months Review source Reviewed April 2025 Provided multi-vendor CW support for simplifying diverse environments 4 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: OpManager MSP supports the large number of network devices from different vendors therefore supporting the diverse clients’ environment. This flexibility also meant that the current pieces of hardware could be incorporated as well as monitored simultaneously through a single instrument.​ Cons: Even in some cases when the user was seeking a specific device template, the was not immediately available and had to be manually configured. It also extended the onboarding process of some of KEPCO’s clients with less standard gear.​ Read More CY Chris Y. Verified reviewer Construction 201-500 employees Used daily for less than 12 months Review source Reviewed April 2025 Reduces the management of complicated networks for clients 4 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I have applied OpManager MSP specially for the management of SLA and for the real time performance. It also provides the engine for reporting the summary of the service’s uptimes and bandwidth by client on a monthly basis; this is something the clients consider important to receive. Cons: Some of the performance counters for storage devices take a longer duration to counter than in real-time during periods of maintenance. I observed that some of the disk usage values in some SANs were not completely conclusive and we had to verify them using other monitors. Read More YA Yusra A. Verified reviewer Pharmaceuticals 501-1000 employees Used daily for less than 12 months Review source Reviewed April 2025 Assisted in improving the level of service to our clientele 3 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I benefited from the SNMP-based device monitoring to get details on the health of the network gear across the different clients. I can set different alerting levels to clients for monitoring their devices without causing interference with the responses. Cons: There was a small challenge when using the alert escalation module. That is, I cannot create cascaded escalations for multiple user groups per each customer, which would be handy when we have to involve both support and engineering teams. Read More AT Alexandru T. Verified reviewer Business Supplies and Equipment 201-500 employees Used daily for less than 12 months Review source Reviewed April 2025 Gave me clarity and control over distributed networks 4 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Based on my work experience, I consider real-time performance dashboards and customizable client views as the most helpful. OpManager MSP enables me to sort out the alerts and resources separately for each individual client. The other benefit of the fact of the automation profiles is that the repetitive fault responses are easy to tackle. Cons: There is a constraint while creating SLA reports for clients having mixed infrastructure. If a client has hybrid environments, devices are not separated accurately and I had to add filters to turn of unnecessary metrics. Read More HT Hakim T. Verified reviewer Electrical/ Electronic Manufacturing 501-1000 employees Used daily for less than 2 years Review source Reviewed April 2025 Enhanced operational efficiency by handling repetitive tasks 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: OpManager MSP has decreased the chances of having to intervene manually by achieving automation on several aspects. To manage and resolve frequently occurring problems such as service restarts or device reboots, I established workflows, which made me more efficient and timely in addressing such issues.​ Cons: Some of the complexity automation scenarious that I saw required scripting knowledge and this was an added on top. Read More AS Ashraf S. Verified reviewer Furniture 201-500 employees Used daily for less than 12 months Review source Reviewed April 2025 Offering advanced monitoring designed for multiple clients 4 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: I appreciated how OpManager MSP approaches clear the multi-tenant environments visibility and management. Due to the fact that it’s designed for service providers, it’s very stable. I could easily sign up new customers and start allocating their assets and commencing supervision promptly. Cons: Backlog of syslog information collected from remote devices is incomplete where there is high activity from the device. This once happened to certain firewalls during a client outage and we had to use an external syslog collector for a while. Read More ZM Ziad M. Verified reviewer Retail 501-1000 employees Used daily for less than 12 months Review source Reviewed April 2025 Redefining remote network oversight for MSPs 4 Ratings Breakdown 4 Ease of use 5 Customer support 5 Functionality Pros: As for the key strengths in OpManager MSP I focused on the detailed fault management and root cause correlation. When one client site went down, the system was capable of following the alert up to its root cause, down to the failed uplink and further to affected areas. Cons: It is slightly rigid to edit a particular service template in the middle of the monitoring session. It forced me to upgrade the thresholds by restart of the poller which in turns affects the ongoing uptime monitoring of that specific client during maintenance. Read More KP KEERATI P. Verified reviewer Higher Education 501-1000 employees Used daily for less than 2 years Review source Reviewed April 2025 Ensured centralized monitoring made client management very easy 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: The multi-tenant system enabled me to manage many client networks in one interface. I could monitor availability of devices, their performance as well as alarms without changing context which would help address the multiple environments for clients.​ Cons: It took time for updates to appear, so I had to check given metrics myself which only slightly affected the decision-making process.​ Read More MM Mohammad M. Verified reviewer Information Technology and Services 51-200 employees Used daily for less than 2 years Review source Reviewed April 2025 Transforming my network oversight is going to be quite easy 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: I was able to get the basic points of real-time performance monitoring that was invaluable to the success of the project. It helped in recognizing various network problems among the clients and predetermining them to avoid interruptions and guarantee their dependable performance. Cons: Sometimes during periods of heightened activity receiving the alerts took a little while and in order not to miss anything important I had to check them.​ Read More GB Gerencia B. Verified reviewer Transportation/ Trucking/ Railroad 51-200 employees Used daily for less than 12 months Review source Reviewed April 2025 Assisted me to better improve on my service delivery model 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like how OpManager MSP is able to compartmentalize large IT environments into unique customer instances but still provide a single point of access. The asset lifecycle management and the bandwidth tracking tools have especially been effective in resource planning for the long term. Cons: In some cases the ‘live graphs’ do not update properly during high traffic periods. On the down side it slightly delayed my chances of identifying the actual time of congestion through the network whenever several clients were on the network load. Read More Showing 1 - 10 of 73 Reviews Load More Reviews ## ManageEngine OpManager MSP Popular Comparisons [Cove Data Protection vs ManageEngine OpManager MSP](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/vs/solarwinds-backup/)[N-central vs ManageEngine OpManager MSP](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/vs/solarwinds-n-central/)[N-sight RMM vs ManageEngine OpManager MSP](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/vs/msp-rmm/)[ManageEngine OpManager vs ManageEngine OpManager MSP](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/vs/manageengine-opmanager-msp/) [Compare All Alternatives](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/alternatives/) ## See what companies are saying about Software Advice