--- title: "MSP360 Backup Software Reviews, Demo & Pricing - 2026" description: "Review of MSP360 Backup Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/msp/msp360-backup-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Archiving Software](https://www.softwareadvice.com/archiving/) / MSP360 Backup Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/)[Alternatives](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/alternatives/) # MSP360 Backup Review Custom quote Free trial 1 plan Wondering if MSP360 Backup is right for your organization? Our Archiving Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MSP360 Backup 4.6 [(254)](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) Pricing Pricing available upon request ### About MSP360 Backup MSP360 Managed Backup is a centralized, multi-tenant backup platform that helps service providers automate backup operations, manage multiple customers from a single web console, and protect workloads with flexible recovery options. With white-labeling, integration with MSP360 RMM and PSA capabilities, and vendor-neutral storage support for Amazon S3, Microsoft Azure, Wasabi, Backblaze B2, IDrive e2, and more. It helps MSPs improve data protection, reduce storage lock-in, and control backup costs. Wondering if MSP360 Backup is right for your organization? Our Archiving Software selection experts can help you in 15 minutes or less. ## MSP360 Backup User Interface ## Popular MSP360 Backup Alternatives Main Product MSP360 Backup 4.6 [(254)](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.53Value for money - 4.43Customer support - 4.54Functionality Pricing Available upon request Get Price Alternative Product [IDrive](https://www.softwareadvice.com/file-sharing/idrive-profile/) 4.6 [(1201)](https://www.softwareadvice.com/file-sharing/idrive-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.67Value for money - 4.53Customer support - 4.48Functionality Pricing Starting at $2.95 per year Get Price Alternative Product [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/) 4.6 [(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.45Value for money - 4.49Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [Salesforce Backup](https://www.softwareadvice.com/backup/salesforce-backup-profile/) 4.8 [(80)](https://www.softwareadvice.com/backup/salesforce-backup-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.57Value for money - 4.57Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [NAKIVO Backup & Replication](https://www.softwareadvice.com/server-backup/nakivo-backup-and-replication-profile/) 4.8 [(464)](https://www.softwareadvice.com/server-backup/nakivo-backup-and-replication-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.76Value for money - 4.83Customer support - 4.69Functionality Pricing Starting at $99.00 one time Get Price Alternative Product [Vinchin Backup & Recovery](https://www.softwareadvice.com/archiving/vinchin-backup-and-recovery-profile/) 4.6 [(185)](https://www.softwareadvice.com/archiving/vinchin-backup-and-recovery-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.55Value for money - 4.51Customer support - 4.54Functionality Pricing Available upon request Get Price ## MSP360 Backup Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MSP360 Backup Features - Popular features found in Archiving Compliance Management Data Import/Export Data Migration Data Recovery Data Retention Management Disaster Recovery Document Management Full Text Search Match & Merge Multimedia Archiving Storage Management Version Control - More features of MSP360 Backup Access Controls/Permissions Activity Dashboard Alerts/Notifications Archiving & Retention Automated Scheduling Automatic Scans Backup and Recovery Backup Log Backup Scheduling Bare-Metal Restore Billing & Invoicing Client Portal Cloud Backup Compression Content Library Content Management Continuous Backup Continuous Monitoring Contract/License Management CPU Monitoring Dashboard Data Replication Data Storage Management Data Visualization Deduplication Differential Backup Document Storage Duplicate Detection Email Alerts Encryption File Management Filtering For MSPs HIPAA Compliant Incident Management Incremental Backup Indexing Issue Management IT Asset Management Local Server Options Monitoring Multi-Location Ransomware Protection Remote Access/Control Remote Monitoring & Management Remote Update/Installation Reporting/Analytics Reporting & Statistics Role-Based Permissions Scheduled/Automated Reports Scheduling Secure Data Storage Single Sign On Tagging Third-Party Integrations Threshold Alerts Two-Factor Authentication User Interface VM Backup Web Access/Restoration ## MSP360 Backup Integrations Amazon EC2 Integration rated undefined from -1 review ScreenConnect Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review ConnectWise Automate Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review See all 10 integrations ## MSP360 Backup User Reviews ## MSP360 Backup customer ratings - Overall rating: 4.6/5 - Total reviews: 254 ### Rating distribution - 5 stars: 179 reviews (70%) - 4 stars: 65 reviews (26%) - 3 stars: 7 reviews (3%) - 2 stars: 1 reviews (0%) - 1 star: 2 reviews (1%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.5/5 - Customer support: 4.4/5 - Functionality: 4.5/5 --- ### Great product, scales, fast, easy to implement. - Overall rating: 5/5 - Reviewer: Russell W. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We love this product because it is easy to manage and easy to scale. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and easy to setup. It is straight forward and the notifixations make sense. #### Cons It is almost too eays so not really a con! #### Reasons for switching to MSP360 Backup Acronis did not meet our needs. Their support was not effective. --- ### Great Product - Overall rating: 5/5 - Reviewer: Ross M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used this for server backup mostly, it is better than any other product I have used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great price for the level of features, can't beat it. #### Cons Need to setup your own backup storage first. #### Reasons for choosing MSP360 Backup The price was much better for the level of features. --- ### Mixed feelings - Overall rating: 2/5 - Reviewer: Will M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am looking for an alternative for 2024 #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros Easy to deploy and configure a backup to run #### Cons Restoring files is miserable, constant failures on backups. #### Reasons for choosing MSP360 Backup I had used long time ago when it was still cloudberry, #### Reasons for switching to MSP360 Backup Left Datto entirely and look for new RMM and backup solutions --- ### MSP360 reseller point of view - Overall rating: 5/5 - Reviewer: Ted D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a reliable, versatile, manageable backup system. Therefore, I am very happy with it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the centralized monitoring. I can look in one place to quickly see the status of all. The green circle on the dashboard is perfect. Of course, if there is an issue, I can usually address it right from the dashboard #### Cons Restoring files from an image backup is confusing. I don't do it a lot, but I have to look it up every time, and even then it is confusing. I also configuring the retention times is confusing. I wish there was more detail on the impact of each choice. The setup on the Dashboard for a new customer is very confusing at first. I made a list of instructions when I first did it so now I breeze through. However, it was rough at first requiring one to jump around the interface a lot. #### Reasons for choosing MSP360 Backup I did not consider other products. MSP360 (Cloudberry at the time) was the first alternative I looked at. #### Reasons for switching to MSP360 Backup Crashplan used to be great, but they have slowly gotten worse and worse for customer support. I also like the fact the MSP360 is a whole server restore solution instead of just data. However, I found the Crashplan interface to restore individual files much easier to use than MSP 360. --- ### Act as a MSP easily! - Overall rating: 4/5 - Reviewer: Igor S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm using it to delivery a reliable backup solution for some years and have no issues during that time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's a low cost solution with all necessary tools to a Service Provider deliver to the clients the most important that is a complete backup solution. #### Cons The way we register local backup storage locations. #### Reasons for choosing MSP360 Backup To act as a service provider directly with the owner of the solution. --- ### Extremely customisable and reliable - Overall rating: 5/5 - Reviewer: James M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using it for 5+ years and would have stayed if it wasn't good enough for our clients. It's also great to be able to brand the installation client for a professional look. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is very easy to use and offers a wide range of configuration options. Initial setup is quick and the costs are reasonable. It's also especially good to be able to pick multiple Cloud storage providers as well as having a local backup to NAS as an option. #### Cons Some of the monitoring reports could be expanded upon, and also some of the Restore filters to enable to browse/search certain archived files could be improved. #### Reasons for choosing MSP360 Backup Ability to brand and also customisation of cloud storage providers. --- ### Ultimate MSP Backup Tool - Overall rating: 5/5 - Reviewer: Daniel C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The biggest thing we noticed the ability to white label the product so out clients don't know where we can the software from, it makes it look like it is a in house solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Most compatible and more customization than any other backup software, works with all storage providers on all OS with unlimited customization. #### Cons They got rid of their in house ransomware protection and now you have to install another piece of software on your servers to protection them from that. #### Reasons for choosing MSP360 Backup Ultimate white label and deployment capability as it works on ALL operating systems. --- ### Excellent option for nimble MSPs, pay only for what you use - Overall rating: 5/5 - Reviewer: Marco H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very satisfied, excellent price-value #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They don't force you to pay upfront for storage, I use their Amazon S3 bucket and the license price is excellent for a nimble MSP (one man band) like myself. #### Cons It takes a bit to understand purchasing and applying licenses #### Reasons for choosing MSP360 Backup Low cost, easy to deploy and constant training/education --- ### Easy access to a wider range of backup solutions - Overall rating: 5/5 - Reviewer: Ben M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Cloudberry gives us easy and uncomplicated access to cloud backup solutions usually only accessable through expensive contracts with IT management firms. By using Cloudberry in tandem with backblaze b2, we've reduced our offsite backup costs to 1/10th of the price. #### Cons The setup process is a bit clunky for people without experience but their team are more than happy to help if you get stuck! #### Reasons for choosing MSP360 Backup Lower cost and wider range of backup options over an all in one solution. #### Reasons for switching to MSP360 Backup We were looking to reduce costs as we are a non-profit --- ### Excellent product - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, reliability and price. Fast initial backup. Lightweight. #### Cons Slow restore on mac. Error messages if unimportant files are missed out. #### Reasons for switching to MSP360 Backup Unreliable, it failed me when I needed a full backup. --- Showing 1 - 10 of 254 Reviews [See All Reviews](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) ## MSP360 Backup Popular Comparisons [IDrive vs MSP360 Backup](https://www.softwareadvice.com/file-sharing/idrive-profile/vs/msp360-backup/)[Cove Data Protection vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/solarwinds-backup/)[Salesforce Backup vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/salesforce-backup/)[OpenText Cloudally Backup for Microsoft 365 vs MSP360 Backup](https://www.softwareadvice.com/business-continuity/cloudally-profile/vs/msp360-backup/)[NinjaOne vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/ninjarmm/)[Comet Backup vs MSP360 Backup](https://www.softwareadvice.com/virtual-machine/comet-backup-profile/vs/msp360-backup/)[ConnectWise Automate vs MSP360 Backup](https://www.softwareadvice.com/mobile-device-management/labtech-profile/vs/msp360-backup/)[TrueNAS CORE vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/truenas-core/) [Compare All Alternatives](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/alternatives/) ## Other Top Recommended Archiving Software [FileHold](https://www.softwareadvice.com/cms/filehold-profile/) **4.7** (56) Recently recommended **8** times [Contentverse](https://www.softwareadvice.com/cms/contentverse-profile/) **4.1** (19) Recently recommended **5** times [Acquia DAM (Widen)](https://www.softwareadvice.com/marketing/widen-collective-profile/) **4.4** (323) Recently recommended **3** times [Email Manager for Microsoft 365](https://www.softwareadvice.com/archiving/email-manager-for-microsoft-365-profile/) **4.7** (21) Recently recommended **3** times Stuck Between Options? 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