--- title: "MSP360 Backup Software Reviews, Demo & Pricing - 2026" description: "Review of MSP360 Backup Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/msp/msp360-backup-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [IT Service Software](https://www.softwareadvice.com/it-service/) / MSP360 Backup Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/)[Alternatives](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/alternatives/) # MSP360 Backup Review Custom quote Free trial 1 plan Wondering if MSP360 Backup is right for your organization? Our IT Service Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MSP360 Backup 4.7 [(283)](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) Pricing Pricing available upon request ### About MSP360 Backup MSP360 Managed Backup is a centralized, multi-tenant backup platform that helps service providers automate backup operations, manage multiple customers from a single web console, and protect workloads with flexible recovery options. With white-labeling, integration with MSP360 RMM and PSA capabilities, and vendor-neutral storage support for Amazon S3, Microsoft Azure, Wasabi, Backblaze B2, IDrive e2, and more. It helps MSPs improve data protection, reduce storage lock-in, and control backup costs. Do you work for MSP360 Backup? [Manage this product listing](https://www.g2.com/products/msp360-backup/claim_requests/new?auto=true) Wondering if MSP360 Backup is right for your organization? Our IT Service Software selection experts can help you in 15 minutes or less. ## MSP360 Backup User Interface ## Popular MSP360 Backup Alternatives Main Product MSP360 Backup 4.6 [(257)](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.53Value for money - 4.42Customer support - 4.54Functionality Pricing Available upon request Get Price Alternative Product [IDrive](https://www.softwareadvice.com/file-sharing/idrive-profile/) 4.6 [(1201)](https://www.softwareadvice.com/file-sharing/idrive-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.67Value for money - 4.53Customer support - 4.48Functionality Pricing Starting at $2.95 per year Get Price Alternative Product [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/) 4.6 [(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.45Value for money - 4.49Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [Salesforce Backup](https://www.softwareadvice.com/backup/salesforce-backup-profile/) 4.8 [(80)](https://www.softwareadvice.com/backup/salesforce-backup-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.57Value for money - 4.57Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Vinchin Backup & Recovery](https://www.softwareadvice.com/archiving/vinchin-backup-and-recovery-profile/) 4.7 [(192)](https://www.softwareadvice.com/archiving/vinchin-backup-and-recovery-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.55Value for money - 4.51Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [NAKIVO Backup & Replication](https://www.softwareadvice.com/server-backup/nakivo-backup-and-replication-profile/) 4.8 [(467)](https://www.softwareadvice.com/server-backup/nakivo-backup-and-replication-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.76Value for money - 4.83Customer support - 4.69Functionality Pricing Starting at $99.00 one time Get Price ## MSP360 Backup Pricing and Plans MSP360 Backup has one plan. Basic is custom-priced. Free trial Basic Contact Vendor for Pricing No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does MSP360 Backup pricing compare to alternatives? Explore how MSP360 Backup's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | MSP360 Backup4.7[(283)](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) | Pricing available upon request | Available | Not available | 4.5 | | [IDrive](https://www.softwareadvice.com/file-sharing/idrive-profile/)4.6[(1,201)](https://www.softwareadvice.com/file-sharing/idrive-profile/reviews/) | $2.95 /yr | Available | Available | 4.7 | | [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/)4.6[(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) | Pricing available upon request | Available | Not available | 4.4 | | [Salesforce Backup](https://www.softwareadvice.com/backup/salesforce-backup-profile/)4.8[(80)](https://www.softwareadvice.com/backup/salesforce-backup-profile/reviews/) | Pricing available upon request | Available | Not available | 4.6 | | [Vinchin Backup & Recovery](https://www.softwareadvice.com/archiving/vinchin-backup-and-recovery-profile/)4.7[(192)](https://www.softwareadvice.com/archiving/vinchin-backup-and-recovery-profile/reviews/) | Free | Available | Available | 4.5 | MSP360 Backup4.7[(283)](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.5 - [IDrive](https://www.softwareadvice.com/file-sharing/idrive-profile/)4.6[(1,201)](https://www.softwareadvice.com/file-sharing/idrive-profile/reviews/) * * * Starting price $2.95 /yr Free trial Available Free version Available Value For Money 4.7 - [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/)4.6[(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.4 - [Salesforce Backup](https://www.softwareadvice.com/backup/salesforce-backup-profile/)4.8[(80)](https://www.softwareadvice.com/backup/salesforce-backup-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.6 - [Vinchin Backup & Recovery](https://www.softwareadvice.com/archiving/vinchin-backup-and-recovery-profile/)4.7[(192)](https://www.softwareadvice.com/archiving/vinchin-backup-and-recovery-profile/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 4.5 ## MSP360 Backup Features - Popular features found in IT Service Compliance Management Configuration Management Inventory Management Knowledge Management Problem Management Real-Time Monitoring Release Management Self Service Portal Service Catalog Task Management Ticket Management Workflow Management - More features of MSP360 Backup Access Controls/Permissions Activity Dashboard Alerts/Notifications Archiving & Retention Automated Scheduling Backup and Recovery Backup Log Backup Scheduling Bare-Metal Restore Billing & Invoicing Client Portal Cloud Backup Compression Continuous Backup Continuous Monitoring Contract/License Management Dashboard Data Recovery Data Replication Data Retention Management Data Storage Management Data Visualization Deduplication Differential Backup Disaster Recovery Document Storage Duplicate Detection Email Alerts Encryption File Management HIPAA Compliant Incident Management Incremental Backup Issue Management IT Asset Management Local Server Options Monitoring Ransomware Protection Remote Access/Control Remote Monitoring & Management Reporting/Analytics Reporting & Statistics Role-Based Permissions Scheduled/Automated Reports Scheduling Secure Data Storage Single Sign On Third-Party Integrations Two-Factor Authentication Version Control VM Backup Web Access/Restoration ## MSP360 Backup Integrations Amazon EC2 Integration rated undefined from -1 review ScreenConnect Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review ConnectWise Automate Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review See all 10 integrations ## MSP360 Backup User Reviews ## MSP360 Backup customer ratings - Overall rating: 4.7/5 - Total reviews: 283 ### Rating distribution - 5 stars: 203 reviews (72%) - 4 stars: 70 reviews (25%) - 3 stars: 7 reviews (2%) - 2 stars: 1 reviews (0%) - 1 star: 2 reviews (1%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.5/5 - Customer support: 4.4/5 - Functionality: 4.5/5 --- ### Affordable, Reliable Backups with Great Reporting - Overall rating: 5/5 - Reviewer: Marc P. - Verified reviewer: Yes - Company size: 2-10 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use MSP360 Backup to schedule, test, and store backups for our clients’ computers, laptops, and servers. #### Pros I find MSP360 Backup very affordable, and I think the value it offers small operators is great. Its reporting is very good. The well-documented startup guide got me up and running in about 45 minutes for the first client, and about 15 minutes for each account after that. Everything works as expected. #### Cons Microsoft and Google backups are a bit pricey --- ### Funciona bien en Windows - Overall rating: 4/5 - Reviewer: Eduardo V. - Industry: Accounting - Company size: 2-10 employees - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered la salva de mis datos #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros es una aplicacion que funciona sobre windows #### Cons luce viejo la interfas debiera lucir mas moderna --- ### Great Price, Solid Alternative to Image-Based Backup - Overall rating: 4/5 - Reviewer: Dan O. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use MSP360 as an alternative to Datto and Axcient. Not every client needs or wants to pay for a full image-based backup and BCDR platform, and MSP360 gives us an affordable way to protect their data while keeping our backup costs and pricing competitive. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 2/5 #### Pros The price point is great. MSP360 is a nice alternative to the fully image-based backup platforms, which lets us offer clients a solid, cost-effective backup option without paying for a full image-based solution when they don't need one. #### Cons I don't really like the UI. It's a little bit confusing to navigate. Support has also not been great: we got locked out of our account, sent an email to support, and never got a reply. --- ### Easy Centralized Backups, Though the Interface Feels Dated - Overall rating: 4/5 - Reviewer: Alex S. - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use MSP360 Backup to back up employees’ laptops and personal data. #### Pros I like how easy it is to manage backups from one place. We have around 20 employees using MSP360 Backup, and with Backblaze as the datastore, it’s easy to manage their laptop backups. #### Cons I think the MSP360 Backup interface could be more modern. I don’t have anything specific in mind, and we haven’t had any issues so far, so I don’t know how good they are at resolving them. --- ### Low-Cost S3 Storage and Flexible Options Without a Subscription - Overall rating: 5/5 - Reviewer: Brett M. - Industry: Computer Hardware - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Set it and forget backups. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros That it utilizes Amazon's low cost S3 storage. It also has many other storage options. #### Cons The lack of a permanent license. But I do appreciate that it is not subscription based. --- ### Easy, Centralized Backup Management with Flexible Storage - Overall rating: 5/5 - Reviewer: Craig R. - Verified reviewer: Yes - Company size: 2-10 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MSP360 Backup lets us manage all our clients’ backups in one location and alerts us if there are any issues. #### Pros I can manage all my clients’ backups in one place and get alerts if there are any issues. I like that I can separate the storage from the software and just pay for storage, which we use Wasabi for. The web interface is easy to use, and the initial setup was extremely easy. I use it to back up clients’ servers, desktops, and Google Workspace and Email and Microsoft SharePoint and Microsoft 365 email. #### Cons Nothing --- ### Easy-to-Manage Backups at a Lower Cost - Overall rating: 5/5 - Reviewer: Ravi P. - Company size: 51-200 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I find MSP360 Backup makes it really easy for me to manage my backups and make sure they’re all taking place. #### Pros I use MSP360 Backup to manage my backups and make sure they’re all taking place. I like that it’s easy to use and low cost. I can manage it from my cell phone and the online login portal, and it costs less than hiring an IT company to do the work. The initial setup was very easy, though I had somebody help me. #### Cons NA, I like it --- ### Effortless Customer, License, and Recurring Service Management in One Place - Overall rating: 5/5 - Reviewer: Reece S. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our customers' backups are completely transparent, and we're able to understand and identify where backups have gone wrong, as well as why. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros The ease of management of customers and licenses, as well as my recurring services, all in one place #### Cons The iOS app isn't as informative as it could be. --- ### Echte Speicherfreiheit und solides Cloud-Backup zum fairen Preis - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Maximale Kontrolle bei den Speicherkosten: Das zentrale Alleinstellungsmerkmal ist der „Bring Your Own Storage“-Ansatz (BYOS). Statt an teuren, proprietären Cloud-Speicher gebunden zu sein, lässt sich MSP360 nahtlos mit Anbietern wie Wasabi, Backblaze B2, AWS oder Azure verbinden. Das hält die laufenden Speicherkosten extrem niedrig und flexibel. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros An MSP360 Backup schätze ich besonders die enorme Flexibilität und die einfache zentrale Verwaltung. Durch das ‚Bring Your Own Storage‘-Prinzip bin ich nicht an einen bestimmten Anbieter gebunden, sondern kann frei wählen, welchen Cloud-Speicher (z. B. AWS, Wasabi oder Backblaze) ich nutze. Die Software läuft extrem zuverlässig im Hintergrund, die Erstellung von Backup-Plänen ist intuitiv und auch Wiederherstellungen funktionieren schnell und reibungslos. #### Cons Für absolute Einsteiger könnte die Fülle an Einstellungsoptionen und die Konfiguration des eigenen Cloud-Speichers etwas komplex wirken. Wenn das System aber einmal sauber aufgesetzt ist, läuft alles absolut stabil. --- ### Workhorse and very reliable but requires annual fees to keep it working - Overall rating: 5/5 - Reviewer: RR R. - Industry: Libraries - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered only issue is that I have to keep on paying each year just to use it. would have been much better to have an optional annual maintenance fee instead #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very comprehensive. Been using it for many years. Love the fact it has cloud connectivity so I can create secondary backups on aws #### Cons annual subscription. I have one license with perpetual license and that's great, but others, I have to keep on paying. would have been better to have only a maintenance license need to upgrade --- Showing 1 - 10 of 283 Reviews [See All Reviews](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) ## MSP360 Backup Popular Comparisons [IDrive vs MSP360 Backup](https://www.softwareadvice.com/file-sharing/idrive-profile/vs/msp360-backup/)[Cove Data Protection vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/solarwinds-backup/)[Salesforce Backup vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/salesforce-backup/)[NAKIVO Backup & Replication vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/nakivo-backup-and-replication/)[OpenText Cloudally Backup for Microsoft 365 vs MSP360 Backup](https://www.softwareadvice.com/business-continuity/cloudally-profile/vs/msp360-backup/)[NinjaOne vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/ninjarmm/)[Comet Backup vs MSP360 Backup](https://www.softwareadvice.com/virtual-machine/comet-backup-profile/vs/msp360-backup/)[VM Backup vs MSP360 Backup](https://www.softwareadvice.com/business-continuity/altaro-vm-backup-profile/vs/msp360-backup/)[Backblaze B2 Cloud Storage vs MSP360 Backup](https://www.softwareadvice.com/cms/backblaze-profile/vs/msp360-backup/)[ConnectWise Automate vs MSP360 Backup](https://www.softwareadvice.com/mobile-device-management/labtech-profile/vs/msp360-backup/)[Veeam Data Platform vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/veeam-backup-and-replication/) [Compare All Alternatives](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/alternatives/) ## Other Top Recommended IT Service Software [Atera IT Management](https://www.softwareadvice.com/help-desk/atera-profile/) **4.5** (461) Recently recommended **4** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4116) Recently recommended **3** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (805) Recently recommended **3** times [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (300) Recently recommended **3** times Stuck Between Options? 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