--- title: "MSP360 Backup Software Reviews, Demo & Pricing - 2026" description: "Review of MSP360 Backup Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/msp/msp360-backup-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Archiving Software](https://www.softwareadvice.com/archiving/) / MSP360 Backup Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/)[Alternatives](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/alternatives/) # MSP360 Backup Review Custom quote Free trial 1 plan Wondering if MSP360 Backup is right for your organization? Our Archiving Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MSP360 Backup 4.6 [(251)](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) Pricing Pricing available upon request ### About MSP360 Backup MSP360 Managed Backup is a centralized, multi-tenant backup platform that helps service providers automate backup operations, manage multiple customers from a single web console, and protect workloads with flexible recovery options. With white-labeling, integration with MSP360 RMM and PSA capabilities, and vendor-neutral storage support for Amazon S3, Microsoft Azure, Wasabi, Backblaze B2, IDrive e2, and more. It helps MSPs improve data protection, reduce storage lock-in, and control backup costs. Wondering if MSP360 Backup is right for your organization? Our Archiving Software selection experts can help you in 15 minutes or less. ## MSP360 Backup User Interface ## Popular MSP360 Backup Alternatives Main Product MSP360 Backup 4.6 [(251)](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.52Value for money - 4.43Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [IDrive](https://www.softwareadvice.com/file-sharing/idrive-profile/) 4.6 [(1201)](https://www.softwareadvice.com/file-sharing/idrive-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.67Value for money - 4.53Customer support - 4.48Functionality Pricing Starting at $2.95 per year Get Price Alternative Product [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/) 4.6 [(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.45Value for money - 4.49Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [Salesforce Backup](https://www.softwareadvice.com/backup/salesforce-backup-profile/) 4.8 [(80)](https://www.softwareadvice.com/backup/salesforce-backup-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.57Value for money - 4.57Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [NAKIVO Backup & Replication](https://www.softwareadvice.com/server-backup/nakivo-backup-and-replication-profile/) 4.8 [(463)](https://www.softwareadvice.com/server-backup/nakivo-backup-and-replication-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.76Value for money - 4.83Customer support - 4.68Functionality Pricing Starting at $99.00 one time Get Price Alternative Product [Vinchin Backup & Recovery](https://www.softwareadvice.com/archiving/vinchin-backup-and-recovery-profile/) 4.7 [(181)](https://www.softwareadvice.com/archiving/vinchin-backup-and-recovery-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.56Value for money - 4.51Customer support - 4.55Functionality Pricing Available upon request Get Price ## MSP360 Backup Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MSP360 Backup Features - Popular features found in Archiving Compliance Management Data Import/Export Data Migration Data Recovery Data Retention Management Disaster Recovery Document Management Full Text Search Match & Merge Multimedia Archiving Storage Management Version Control - More features of MSP360 Backup Access Controls/Permissions Activity Dashboard Alerts/Notifications Archiving & Retention Automated Scheduling Automatic Scans Backup and Recovery Backup Log Backup Scheduling Bare-Metal Restore Billing & Invoicing Client Portal Cloud Backup Compression Content Library Content Management Continuous Backup Continuous Monitoring Contract/License Management CPU Monitoring Dashboard Data Replication Data Storage Management Data Visualization Deduplication Differential Backup Document Storage Duplicate Detection Email Alerts Encryption File Management Filtering For MSPs HIPAA Compliant Incident Management Incremental Backup Indexing Issue Management IT Asset Management Local Server Options Monitoring Multi-Location Ransomware Protection Remote Access/Control Remote Monitoring & Management Remote Update/Installation Reporting/Analytics Reporting & Statistics Role-Based Permissions Scheduled/Automated Reports Scheduling Secure Data Storage Single Sign On Tagging Third-Party Integrations Threshold Alerts Two-Factor Authentication User Interface VM Backup Web Access/Restoration ## MSP360 Backup Integrations Amazon EC2 Integration rated undefined from -1 review ScreenConnect Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review ConnectWise Automate Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review See all 10 integrations ## MSP360 Backup User Reviews Overall Rating 4.6 Ratings Breakdown 5 70% 4 26% 3 3% 2 0% 1 1% Secondary Ratings Ease of Use 4.4 Value for money 4.5 Customer support 4.4 Functionality 4.5 Russell W. Verified reviewer Computer & Network Security 2-10 employees Used daily for more than 2 years Reviewed August 2024 Great product, scales, fast, easy to implement. 5 We love this product because it is easy to manage and easy to scale. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is easy to use and easy to setup. It is straight forward and the notifixations make sense. Cons: It is almost too eays so not really a con! Reasons for switching to MSP360 Backup Acronis did not meet our needs. Their support was not effective. Read More Daniel C. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed August 2019 Ultimate MSP Backup Tool 5 The biggest thing we noticed the ability to white label the product so out clients don't know where we can the software from, it makes it look like it is a in house solution. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Most compatible and more customization than any other backup software, works with all storage providers on all OS with unlimited customization. Cons: They got rid of their in house ransomware protection and now you have to install another piece of software on your servers to protection them from that. Reasons for choosing MSP360 Backup Ultimate white label and deployment capability as it works on ALL operating systems. Read More WM Will M. Verified reviewer Information Technology and Services Self-Employed Used daily for more than 2 years Review source Reviewed November 2023 Mixed feelings 2 I am looking for an alternative for 2024 Ratings Breakdown 2 Ease of use 3 Value for money 2 Customer support 1 Functionality Pros: Easy to deploy and configure a backup to run Cons: Restoring files is miserable, constant failures on backups. Reasons for choosing MSP360 Backup I had used long time ago when it was still cloudberry, Reasons for switching to MSP360 Backup Left Datto entirely and look for new RMM and backup solutions Read More Marco H. Verified reviewer Information Technology and Services Self-Employed Used daily for less than 12 months Reviewed September 2022 Excellent option for nimble MSPs, pay only for what you use 5 Very satisfied, excellent price-value Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: They don't force you to pay upfront for storage, I use their Amazon S3 bucket and the license price is excellent for a nimble MSP (one man band) like myself. Cons: It takes a bit to understand purchasing and applying licenses Reasons for choosing MSP360 Backup Low cost, easy to deploy and constant training/education Read More Ben M. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 6 months Review source Reviewed October 2019 Easy access to a wider range of backup solutions 5 Ratings Breakdown 5 Ease of use 4 Functionality Pros: Cloudberry gives us easy and uncomplicated access to cloud backup solutions usually only accessable through expensive contracts with IT management firms. By using Cloudberry in tandem with backblaze b2, we've reduced our offsite backup costs to 1/10th of the price. Cons: The setup process is a bit clunky for people without experience but their team are more than happy to help if you get stuck! Reasons for choosing MSP360 Backup Lower cost and wider range of backup options over an all in one solution. Reasons for switching to MSP360 Backup We were looking to reduce costs as we are a non-profit Read More VR Verified Reviewer Information Technology and Services 2-10 employees Used monthly for more than 2 years Review source Reviewed November 2023 Excellent product 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Ease of use, reliability and price. Fast initial backup. Lightweight. Cons: Slow restore on mac. Error messages if unimportant files are missed out. Reasons for switching to MSP360 Backup Unreliable, it failed me when I needed a full backup. Read More MM Maxim M. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 2 years Review source Reviewed April 2025 Flexible and Powerful Backup Solution for Advanced Users 4 MSP360 has been a dependable solution in our MSP toolkit. It's particularly great for customers who already have preferred cloud storage or want control over backup destinations. While not as "plug-and-play" as other options, the flexibility it provides is unmatched when tailored properly Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: MSP360 offers a flexible, powerful backup platform with support for local, cloud, and hybrid storage. It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc.), and has detailed job logs and reporting. The granular restore options and image-based backup are also strong points. Cons: The interface can feel outdated and overwhelming for new users. Remote management through the web console (especially in legacy versions) lacks polish. Some errors can be cryptic and require deep digging. Read More MD Michael D. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 2 years Review source Reviewed May 2025 MSP 360 Great Value 5 Overall the experience has been great and we have not ran into many if any issues. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: They do a good job of keeping up to date with the technological needs for MSPs. Cons: Seemed like it took quite a bit of time to restore from a backup. Reasons for choosing MSP360 Backup Pricing ended up being the deciding factor Read More AB Alex B. Verified reviewer Computer Hardware 11-50 employees Used daily for more than 2 years Reviewed November 2024 MSP360 5 Stars 5 Overall has been huge success to our business. Has made our lives easier and ability to control backups from afar is great. Lots of room to adjust settings and adjust to what we need. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Ease of use and overall working. If something isn't working, their support is very respnosive and quick. Cons: We've gone through some bugs on the Mac side but those are resolved after an update or so. Annoyances but something that may be expected. Read More KM Ketan M. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 2 years Reviewed September 2024 Simple and Effiecient 4 Overall, I think this a fairly good product with its easy to use interface and options for different types of backups. Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: Easy to use user interface and the ability to schedule backup from the portal. Cons: The restore process can be a little slow. Read More Showing 1 - 10 of 251 Reviews [See All Reviews](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) ## MSP360 Backup Popular Comparisons [IDrive vs MSP360 Backup](https://www.softwareadvice.com/file-sharing/idrive-profile/vs/msp360-backup/)[Cove Data Protection vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/solarwinds-backup/)[Salesforce Backup vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/salesforce-backup/)[OpenText Cloudally Backup for Microsoft 365 vs MSP360 Backup](https://www.softwareadvice.com/business-continuity/cloudally-profile/vs/msp360-backup/)[NinjaOne vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/ninjarmm/)[Comet Backup vs MSP360 Backup](https://www.softwareadvice.com/virtual-machine/comet-backup-profile/vs/msp360-backup/)[ConnectWise Automate vs MSP360 Backup](https://www.softwareadvice.com/mobile-device-management/labtech-profile/vs/msp360-backup/)[TrueNAS CORE vs MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/vs/truenas-core/) [Compare All Alternatives](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/alternatives/) ## Other Top Recommended Archiving Software [FileHold](https://www.softwareadvice.com/cms/filehold-profile/) **4.7** (56) Recently recommended **7** times [Contentverse](https://www.softwareadvice.com/cms/contentverse-profile/) **4.1** (19) Recently recommended **3** times [Acquia DAM (Widen)](https://www.softwareadvice.com/marketing/widen-collective-profile/) **4.4** (323) Recently recommended **1** times [Email Manager for Microsoft 365](https://www.softwareadvice.com/archiving/email-manager-for-microsoft-365-profile/) **4.8** (20) Recently recommended **1** times Stuck Between Options? 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