--- title: "MSP360 Backup Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MSP360 Backup. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MSP360 Backup is a good fit for you!" source_url: "https://www.softwareadvice.com/msp/msp360-backup-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Archiving Software](https://www.softwareadvice.com/archiving/) / [MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/) / MSP360 Backup Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/) Reviews [Alternatives](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/alternatives/) # MSP360 Backup User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 254 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 179 reviews (70%) - 4 stars: 65 reviews (26%) - 3 stars: 7 reviews (3%) - 2 stars: 1 reviews (0%) - 1 star: 2 reviews (1%) ### Most mentioned pros - Overall, MSP360 Backup provides a solid and flexible backup solution, particularly for environments that need control over storage destinations and cost. - Great product, good featutes, fast upload, has backup to of vms and image based backs, good ui in general - MSP360 offers a flexible, powerful backup platform with support for local, cloud, and hybrid storage. ### Most mentioned cons - Shift from perpetual license to subscription model increases long-term cost and reduces ownership flexibility. - The restore process can be slower than expected, particularly for large image-based backups. - Troubleshooting can also take longer than expected due to vague error messages and logs. ## MSP360 Backup customer reviews Showing reviews 1-25 of 254 (page 1). ### Great product, scales, fast, easy to implement. - Overall rating: 5/5 - Reviewer: Russell W. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We love this product because it is easy to manage and easy to scale. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and easy to setup. It is straight forward and the notifixations make sense. #### Cons It is almost too eays so not really a con! #### Reasons for switching to MSP360 Backup Acronis did not meet our needs. Their support was not effective. --- ### Great Product - Overall rating: 5/5 - Reviewer: Ross M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used this for server backup mostly, it is better than any other product I have used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great price for the level of features, can't beat it. #### Cons Need to setup your own backup storage first. #### Reasons for choosing MSP360 Backup The price was much better for the level of features. --- ### Mixed feelings - Overall rating: 2/5 - Reviewer: Will M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am looking for an alternative for 2024 #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros Easy to deploy and configure a backup to run #### Cons Restoring files is miserable, constant failures on backups. #### Reasons for choosing MSP360 Backup I had used long time ago when it was still cloudberry, #### Reasons for switching to MSP360 Backup Left Datto entirely and look for new RMM and backup solutions --- ### MSP360 reseller point of view - Overall rating: 5/5 - Reviewer: Ted D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a reliable, versatile, manageable backup system. Therefore, I am very happy with it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the centralized monitoring. I can look in one place to quickly see the status of all. The green circle on the dashboard is perfect. Of course, if there is an issue, I can usually address it right from the dashboard #### Cons Restoring files from an image backup is confusing. I don't do it a lot, but I have to look it up every time, and even then it is confusing. I also configuring the retention times is confusing. I wish there was more detail on the impact of each choice. The setup on the Dashboard for a new customer is very confusing at first. I made a list of instructions when I first did it so now I breeze through. However, it was rough at first requiring one to jump around the interface a lot. #### Reasons for choosing MSP360 Backup I did not consider other products. MSP360 (Cloudberry at the time) was the first alternative I looked at. #### Reasons for switching to MSP360 Backup Crashplan used to be great, but they have slowly gotten worse and worse for customer support. I also like the fact the MSP360 is a whole server restore solution instead of just data. However, I found the Crashplan interface to restore individual files much easier to use than MSP 360. --- ### Act as a MSP easily! - Overall rating: 4/5 - Reviewer: Igor S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm using it to delivery a reliable backup solution for some years and have no issues during that time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's a low cost solution with all necessary tools to a Service Provider deliver to the clients the most important that is a complete backup solution. #### Cons The way we register local backup storage locations. #### Reasons for choosing MSP360 Backup To act as a service provider directly with the owner of the solution. --- ### Extremely customisable and reliable - Overall rating: 5/5 - Reviewer: James M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using it for 5+ years and would have stayed if it wasn't good enough for our clients. It's also great to be able to brand the installation client for a professional look. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is very easy to use and offers a wide range of configuration options. Initial setup is quick and the costs are reasonable. It's also especially good to be able to pick multiple Cloud storage providers as well as having a local backup to NAS as an option. #### Cons Some of the monitoring reports could be expanded upon, and also some of the Restore filters to enable to browse/search certain archived files could be improved. #### Reasons for choosing MSP360 Backup Ability to brand and also customisation of cloud storage providers. --- ### Ultimate MSP Backup Tool - Overall rating: 5/5 - Reviewer: Daniel C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The biggest thing we noticed the ability to white label the product so out clients don't know where we can the software from, it makes it look like it is a in house solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Most compatible and more customization than any other backup software, works with all storage providers on all OS with unlimited customization. #### Cons They got rid of their in house ransomware protection and now you have to install another piece of software on your servers to protection them from that. #### Reasons for choosing MSP360 Backup Ultimate white label and deployment capability as it works on ALL operating systems. --- ### Excellent option for nimble MSPs, pay only for what you use - Overall rating: 5/5 - Reviewer: Marco H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very satisfied, excellent price-value #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They don't force you to pay upfront for storage, I use their Amazon S3 bucket and the license price is excellent for a nimble MSP (one man band) like myself. #### Cons It takes a bit to understand purchasing and applying licenses #### Reasons for choosing MSP360 Backup Low cost, easy to deploy and constant training/education --- ### Easy access to a wider range of backup solutions - Overall rating: 5/5 - Reviewer: Ben M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Cloudberry gives us easy and uncomplicated access to cloud backup solutions usually only accessable through expensive contracts with IT management firms. By using Cloudberry in tandem with backblaze b2, we've reduced our offsite backup costs to 1/10th of the price. #### Cons The setup process is a bit clunky for people without experience but their team are more than happy to help if you get stuck! #### Reasons for choosing MSP360 Backup Lower cost and wider range of backup options over an all in one solution. #### Reasons for switching to MSP360 Backup We were looking to reduce costs as we are a non-profit --- ### Excellent product - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, reliability and price. Fast initial backup. Lightweight. #### Cons Slow restore on mac. Error messages if unimportant files are missed out. #### Reasons for switching to MSP360 Backup Unreliable, it failed me when I needed a full backup. --- ### Mostly works, a few caveats - Overall rating: 4/5 - Reviewer: Alexander R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Works well enough for most things except immutability #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Cheaply and reliably encrypts and ships backups to Amazon for long-term storage as an LTO tape alternative. Once setup, it's pretty set-and-forget. #### Cons Automation around the product is somewhat difficult (e.g., automating ad-hoc restores from Rundeck). Also, immutable storage is complicated when you have a simple use-case, such as needing to backup SQL database backup files like transaction logs. It's not just a toggle-switch. #### Reasons for choosing MSP360 Backup Easier to train other users on #### Reasons for switching to MSP360 Backup Tape was too slow for restores of old data and hardware failures were too frequent. --- ### Great product for MSP's - Overall rating: 5/5 - Reviewer: Pete M. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great would recommend to clients, and use it on a daily basis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, and Great backup portal, easy to deploy, and it just works! #### Cons Works good, they are always upgrading it which is what you want. #### Reasons for choosing MSP360 Backup Price and Storage Flexability so we can use low cost storage. --- ### Helps me sleep at night - Overall rating: 5/5 - Reviewer: Matt C. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have only needed help once during the installation process and tech support was fast and walked me though my confusion... It was much more simple install than I was thinking. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integrating MSP360 into our workflow was a breeze. The timely alerts and very detailed reports are very helpful internally and with the clients. #### Cons Could use a more modern web GUI and the work flow tends to jump around... better feature grouping would be great. #### Reasons for choosing MSP360 Backup MSP360 offered a much more intuitive process and better pricing. #### Reasons for switching to MSP360 Backup MSP360 offered a much more intuitive process and better pricing. --- ### Full featured product - Overall rating: 5/5 - Reviewer: Shawn L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is a great product. The only overall thing I could suggest would be to make it a little more intuitive to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a lot of security features I didn't see in many other backup products. Suggested improvements are seen by the company and many times implemented into the product. You can see everything that has been suggested by other users and can vote and comment on them. #### Cons It is fairly complicated and took me a little while to learn. But once you learn how to get around it is easy. #### Reasons for choosing MSP360 Backup The console was completely online so we didn't have to host anything. Plus security was more robust. #### Reasons for switching to MSP360 Backup Not enough security or features. --- ### Simple and Effiecient - Overall rating: 4/5 - Reviewer: Ketan M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I think this a fairly good product with its easy to use interface and options for different types of backups. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to use user interface and the ability to schedule backup from the portal. #### Cons The restore process can be a little slow. --- ### One of the best backup product for SMB and IT providers - Overall rating: 5/5 - Reviewer: Andrej P. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very satisfied, have been using many backup products in past 20 years and now I am happy and satisfied user, re-seller and admin of MSP360 for almost 10 years and have no plans to switch to anything else. Quite a lot of times I use it to restore some files, which users deleted accidentally or overwrote unintentionally, and process of finding right version of the file is much, much easier than with many other products. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What we like most is product being in affordable price range even for resale to lower budget end-users, while at the same time having all enterprise options and, as shown during years of use, enterprise reliability. #### Cons It is minor, but WEB user interface is a bit odd to me, as I was more used to some on-premises backup solutions. But it just needs some time to get used to, far beyond it being deal breaker. #### Reasons for choosing MSP360 Backup Price/performance ratio was the best in MSP360 #### Reasons for switching to MSP360 Backup Mostly due to high price and complicated local options. --- ### MSP360 Free Backup is a great introduction to the ecosystem - Overall rating: 5/5 - Reviewer: Kirk M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As with anybody who works in IT, I also support my family and extended family. The MSP360 Free Backup product is great for family members with simple backup needs who maybe don't have a ton of data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros MSP360 Free Backup has all the reliability of its paid counterparts and it's a great introduction to the MSP360 backup ecosystem. The free version is just enough to be useful and works great for parents/grandparents/in-laws whoever you are supporting that you'd like to keep their data safe. #### Cons It is quite limited but it's really hard for me to knock a free product on its limitations. --- ### Like most of this product and features. - Overall rating: 4/5 - Reviewer: James M. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it provides backups, and I can restore from the flies in the incremental or full backups. I would not recommend for BareMetal restores but again there are ways around that. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros I like the schedule, retention, encryption and easy installation features. Do not like that prices are increasing. #### Cons Do not like that prices are increasing. Do not like that errors are generic and do not always help resolve the problem. Support isn't that great with resolving issues. #### Reasons for choosing MSP360 Backup Lower cost. Overtime, it became cost and reliability in some of the features. --- ### MSP360 the easiest and safest way to make computer backups - Overall rating: 5/5 - Reviewer: Helene V. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We needed to back up all the computers in the office, without the need to hire outside help, so we purchased this software which turned out to be very good, easy to use and extremely secure with all the backups it backs up. A very efficient software to keep your files backup safe. It is also very easy to use without the need to hire external companies to do the job. The best of all is that if there is any doubt or inconvenience, the technical service will always be ready to solve it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It has a great backup capacity, since we were able to make backup copies of each computer in the company and although it took a long time to do it, due to the amount of information, it did not present any kind of inconvenience. The email alerts are very efficient, because they warn us if there is any problem in any of the machines. The technical support provided good support in the steps where we did not know how to perform any action when running the software. #### Cons I had some errors when installing the software and some backups, but the technical support was very efficient in helping us with that. The prices are cheap if you look month to month, but you have to pay a whole year in advance, which is a considerable expense for some companies, especially start-ups. --- ### Cloudberry makes backing up to the cloud as easy as possible - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've never had any problem with how Cloudberry works, and are very pleased with how easy it is to deploy and manage. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Unlike other backup software I've used -and reviewed as well- Cloudberry makes it a simple as can be. It can get a little complex when you enable some of the optional features, but they are worth trying. You can backup to mostly any public cloud repository and even locally to by different protocols like SMB, NFS, FTP. Most useful when user base is not centralized, but disperse in remote offices, home offices, on the road (Salespeople, consultants, etc). Licensing is very affordable and support is efficient. #### Cons Management can become a problem after a couple hundred devices, so some other product with centralized management might be better. Also, the lack of a centralized intelligence for the backup system means there's no way for global deduplication, so no storage optimization can be obtained. Anyway, this compensates with the use of cold-archive repositories in the public cloud. Anual licensing is not the most convenient, I'd like to see consumption based monthly licensing. I'd like a feature added to manage the cloud repositories -AWS which we use the most, and Azure- from the Cloudberry portal. Currently we need to manage separately. --- ### Not great, but not bad. It does fill a niche not not a lot of other vendors do. - Overall rating: 4/5 - Reviewer: Paul B. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Backup data to local or remote destinations, even at the same time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It does a lot. Backs up to local storage, or any online storage you can imagine. Not many do that. And it works pretty well, but as with any backup software, there are occasional issues. Certainly not more than any other. It beats the pants off Backup Exec (I still can't believe people fork out so much for that, Cloudberry is a great replacement for Backup Exec). It is very reliable overall, rarely locks up or causes problems, and for backup software, that's saying something. I'm using it at several client locations to do local (NAS) and online backups. #### Cons Tech support is very slow to respond. They're answers are generally appropriate, but don't get in a hurry. Frequently I have to go back and forth to get an issue resolved. A tech sup phone would be very helpful. --- ### The best backup tool - Overall rating: 5/5 - Reviewer: Diego B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The best backup tool used to date, in terms of functions and management. Combined with other technologies, it has enabled us to create new products for customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The basis of data protection offers high-level encryption. #### Cons non-customizable application version per device --- ### Great way to back your systems to the cloud or other locations - Overall rating: 5/5 - Reviewer: Hilton C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Super easy to use and the flexibility of options #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use with a few click you are up an tuning ! I can remotely manage/ create or edit all back ups ! Very easy to use #### Cons More cloud back up providers like google amd other providers #### Reasons for choosing MSP360 Backup Price and easy setup process --- ### Simple Set it and Forget It Installation - Overall rating: 5/5 - Reviewer: William A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I need to run my business without being concerned that my backup data is secure and current. This software has allowed me a set it and forget it set up. Every so often I log into it and check the log files and it hasn't failed me. You can even set it to send you an email upon errors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software was as simple as following the prompts to get rolling. I like that it has several destination options available to send the backups, that it allows for block back up, encryption, throttling as to not use computer memory or internet bandwidth during backups. You can select directories and exclude file types. It is pretty versatile. #### Cons I can not say I have any con's on this particular software program because the fee was even one time, not monthly or annual. --- ### Great backup platform need improvement for monitoring and remote connexion - Overall rating: 4/5 - Reviewer: frederic t. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. good product good support relatively cheap #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy to configure and managed. easy to deploy and great visibility on backup #### Cons package to install connect should be worked on we need to able to build a package with all the options preselected . and the 2fa feature should be by client and not for every single computer. ## More reviews [Next reviews](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/?page=2) --- MSP360 Backup Reviews, Pros and Cons - 2026 Software Advice