# Network Detective Pro Software Reviews, Demo & Pricing - 2026 > Review of Network Detective Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/msp/network-detective-profile --- [Home](https://www.softwareadvice.com/) / [IT Service Software](https://www.softwareadvice.com/it-service/) / Network Detective Pro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Network Detective Pro 2026: Benefits, Features & Pricing Wondering if Network Detective Pro is right for your organization? Our IT Service Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Network Detective Pro 4.5 [(10)](https://www.softwareadvice.com/msp/network-detective-profile/#reviews) Pricing Pricing available upon request ### About Network Detective Pro Network Detective is an IT assessment tool that allows businesses to detect and fix network issues, identify vulnerabilities and highlight areas for improvement. The plug-in is available in three plans, each providing different capabilities and integrations. The solution can be used anywhere without leaving a footprint. MSPs can use the application to onboard new clients and improve service delivery operations. Wondering if Network Detective Pro is right for your organization? Our IT Service Software selection experts can help you in 15 minutes or less. ## Network Detective Pro User Interface ## Popular Network Detective Pro Alternatives Main Product Network Detective Pro 4.5 [(10)](https://www.softwareadvice.com/msp/network-detective-profile/#reviews) Ratings Breakdown - 4.20Ease of use - 4.57Value for money - 4.13Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [Syncro](https://www.softwareadvice.com/psa/syncro-profile/) 4.6 [(148)](https://www.softwareadvice.com/psa/syncro-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.72Value for money - 4.35Customer support - 4.44Functionality Pricing Starting at $129.00 per month Get Price Alternative Product [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) 4.7 [(293)](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.61Value for money - 4.67Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Atera](https://www.softwareadvice.com/help-desk/atera-profile/) 4.5 [(449)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.57Value for money - 4.52Customer support - 4.32Functionality Pricing Starting at $129.00 per month Get Price Alternative Product [Pulseway](https://www.softwareadvice.com/network-management/pulseway-profile/) 4.7 [(310)](https://www.softwareadvice.com/network-management/pulseway-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.66Value for money - 4.69Customer support - 4.52Functionality Pricing Starting at $44.00 per year Get Price Alternative Product [Action1](https://www.softwareadvice.com/it-management/action1-profile/) 4.9 [(237)](https://www.softwareadvice.com/it-management/action1-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.92Value for money - 4.84Customer support - 4.68Functionality Pricing Available upon request Get Price ## Network Detective Pro Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Network Detective Pro Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Network Detective Pro Features - Popular features found in IT Service Compliance Management Configuration Management Inventory Management Knowledge Management Problem Management Real-Time Monitoring Release Management Self Service Portal Service Catalog Task Management Ticket Management Workflow Management - More features of Network Detective Pro Access Controls/Permissions Active Directory Integration Activity Dashboard Activity Monitoring Activity Tracking Alerts/Notifications API Asset Tracking Backup and Recovery Capacity Management Change Management Client Portal Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Visualization Incident Management Intrusion Detection System Issue Management IT Asset Management Performance Metrics Real-Time Data Real-Time Reporting Reporting/Analytics Reporting & Statistics Risk Alerts Scheduling Security Auditing Support Ticket Management Third-Party Integrations Vulnerability Scanning ## Network Detective Pro Integrations Compliance Manager GRC Integration rated undefined from -1 review IT Glue Integration rated undefined from -1 review Dark Web ID Integration rated undefined from -1 review ## Network Detective Pro User Reviews Overall Rating 4.5 Ratings Breakdown 5 60% 4 30% 3 10% 2 0% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.6 Customer support 4.1 Functionality 4.4 Have you used Network Detective Pro and would like to share your experience with others? MB Michael B. Verified reviewer Information Technology and Services 11-50 employees Used weekly for more than 2 years Review source Reviewed February 2023 Network Discovery and Constant Insight into Monitored Infrastructure 4 My overall experience with the product has been great with regards to using this as an information gathering tool. Outside of using this product, manually reviewing the data points it covers would take much time out of a resource's day. The usefulness of Network Detective Pro is apparent by the 5 years + of our org working with this tool. Ratings Breakdown 2 Ease of use 4 Functionality Pros: We currently use Network Detective Pro for initial investigation and assessment of potential clients, along with constant monitoring of network changes in clients that are subscribed to our service. The ability to export the gathered information into IT Glue allows us to initially populate our documentation for a particular client and review relevant information outside of just an exported pdf report. This allows us to review over potential and current clients quickly and efficiently, saving time for our tech resources in the information gathering process. Cons: My only difficulty with the software is processing through the shear amount of information that can be generated in the Reports. When reviewing through many pages of a pdf, it can be difficult to flip through and catch things unless you are specifically looking for a piece of info (search in pdf). I think this may be remedied by exporting report into IT Glue and using that as a base to review data and build reports through that platform, but that is an additional product outside of Network Detective Pro. Read More GS Gaurav S. Verified reviewer Computer & Network Security 11-50 employees Used daily for less than 12 months Review source Reviewed March 2023 Great tool for Network and Security Assessments 5 Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Reporting and Analytics is one of the great features of Network Detective as it produces some great detailed and comprehensive reports with detailed risk score and issues summary. It also integrates well with different environment to produce consistent results and reports. Cons: At the same time, we are dealing with some false positive's issues recently on the reporting produced by the tool. Some scaling issues have also been faced by us with tool failing at times when working with some very large cloud environment with many users, other than that it's great. Read More RA Robert A. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed February 2023 Good Product, But it could be great with more refinement, updates and enhancements. 3 Overall Network Detective provided insight and reporting not available within other platforms. Technical Support suffers from a lack of responsiveness on really big impactful issues that can stop an assessment in its tracks for 1 or more weeks. Ratings Breakdown 4 Ease of use 3 Value for money 2 Customer support 4 Functionality Pros: Ease of use and deployment. Data collectors work 95% of the time without issue. The reports have an enormous amount of data and are well organized. Cons: Scaling and capacity for larger clients (4000 device & users) is marginal. Reporting for larger clients can take an extraordinary long period of time (like 12+ hours or more). MS O365 and Azure assessments suffer from configuration and authentication issues. No support for endpoint push assessments for Azure AD Devices (We modified the endpoint data collector to run in a cloud managed environment). Reporting needs to be refined to show the actual assets being cited within many of the reports. Read More JA John A. Verified reviewer Information Technology and Services 11-50 employees Used weekly for more than 2 years Review source Reviewed October 2019 Network Detective Review 5 I have greatly enjoyed using the software and find it easy to generate some valuable reports. It is tried, tested, and true and provides me amazing insight and understanding of even the most detailed network. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software has been vital to helping our business grow. From new prospects to existing clients we use this software to help shed light on companies networks. In the pre-sale we use this tool to help inform the customer about their current support and security issues they may have and not even know about. It is eye opening for them to see this and it helps us build a better program for them to help address their needs. For our existing clients we run this and use it during our QBRs to show the value they are receiving from us and how we have helped remediate the issues on their network. Cons: There isn't much I don't like about this software. It is simple to use and easy for us to train new employees on. The biggest issue I have ever had about this was more my fault than the software itself. I had done an upgrade on the report builder and didn't upgrade the scan tools so I had a mismatch after a scan and had to contact support who helped me roll back my software and get the scan going so I didn't have to go and re-scan the environment. Read More SK Sheila K. Verified reviewer Telecommunications 501-1000 employees Used daily for less than 2 years Review source Reviewed February 2023 Great product for MSPs! 5 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: This saves us so much time and supports standardization so that there are less manual processes. Cons: Implementation was a bit of a challenge but thats easy to say about all software implementations. Read More BR Brad R. Verified reviewer Information Services 11-50 employees Used weekly for more than 2 years Reviewed March 2020 Quick Network survey and updated information 4 Great, especially the people supporting it. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: We love that we can quickly capture lots of information on a network quickly. We can also integrate this with documentation systems to keep data up to date. Cons: The software tools had a little bit of a learning curve. Vendor Response Hey, Brad. Thanks for the positive review! We're thrilled that American Technology Specialists is getting great value out of our tools. Stay tuned for new reports and even more new features coming soon! Replied March 2020 Read More MW Mark W. Verified reviewer Information Technology and Services 11-50 employees Used weekly for more than 2 years Review source Reviewed October 2019 Network Detective is part of our regular toolkit 4 The information returned is extremely useful when onboarding a new client. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The detail it returns regarding user accounts, shares and computers on the domain. Cons: The initial user interface isn't very intuitive but after a few uses it's seemless. Read More AW Adam W. Verified reviewer Information Technology and Services 11-50 employees Used monthly for more than 2 years Review source Reviewed October 2019 Great tool for getting a handle on your clients 5 Ratings Breakdown 4 Ease of use 5 Functionality Pros: \- Excellent visibility into the overall status of the network, detailing out potentially vulnerable ports and - Clearly identifies items for cleanup, such as old user accounts and what users are in what groups. - Provides a wealth of reports, some of which are end-user friendly and can be given to executives, while others are more technical and can be utilized for remediation. - Has helped on both landing new prospects and showing improvements to existing clients over the course of time Cons: Generating reports has intermittent issues, has not been a big deal. Read More MK Mike K. Verified reviewer Information Technology and Services 51-200 employees Used monthly for more than 2 years Review source Reviewed October 2019 A powerful discovery tool that's simple and effective! 5 A few years ago our company was looking for a solution to make network assessments more profitable while also being able to add in security and overall system health analysis. We had a compile different products that we tested along the way but nothing gave us the simplicity while also providing the detail like Network Detective! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \- Simple to use - Cost-effective network assessments - Ability to schedule scans - Deliverables to clients that have a real impact! Cons: No cons come to mind, the product does what I ask of it! Read More FC Felix C. Verified reviewer Computer & Network Security 11-50 employees Used monthly for less than 12 months Review source Reviewed February 2023 Great assessment tool 5 allows us to customize the reports for our clients with giving them the correct info Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the ease of being able to generate reports Cons: setup does take some time to get the way you would like Read More Showing 1 - 10 of 10 Reviews ## Other Top Recommended IT Service Software [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (731) Recently recommended **7** times [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (293) Recently recommended **10** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **8** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (519) Recently recommended **4** times Stuck Between Options? 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