About Syxsense Manage

Syxsense Manage is a cloud based IT management and MSP software that allows administrators to configure and access in-network and out-of-network endpoints. Syxsense Manage allows service providers and IT professionals to discover and group network devices, remotely deploy software updates and applications, and automate patch updates.

Syxsense Manage streamlines software distribution by centralizing software deployments from the cloud and allowing files to be share between systems for bandwidth efficiency. Users are able to schedule software installments and updates during non-work time. Syxsense Manage also utilizes patch management for patch automation to make sure that end user systems are kept up-to-date. IT professionals and service providers are able to ...


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Supported Operating System(s):

Windows 7, Mac OS, Linux, Windows 8, Windows 10

32 Reviews of Syxsense Manage

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(27)

27

4 stars

(4)

4

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 32 results

June 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Great service and support. Evolving to fit customer needs.

With any software, there is a learning curve and this is no exception. However, from trials of many other patching solutions, this was far and away the most intuitive . The support has helped me understand some of the more common errors and how to correct them on my end.

Pros

CMS has everything I was looking for in an online patching solution. The customer support is always fast and accurate, while offering fantastic solutions beyond what my questions were.

Cons

The remote assistance portion lags to the point where it is not very useful. The FAQ and Help sections are high level, without many answers on more detailed questions.

July 2019

Wilfredo from Mitec

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2019

Mid size company using Patch Manager to manage Desktop/Laptop updating policy

Outlook windows updates were causing issues and since wsus packages these we could not manage the updates with out a tool, since CMS we are not able to verify the update before deploying.

Pros

The ease of use, we have spent less time managing the program and less time assisting with issues since the deployment of CMS/ Patch Manager.

Cons

Not sure yet seems to work fine on all aspects and functions

Reasons for Choosing Syxsense Manage

Easy to use, easy deployment and the customer service/ feed back from their team. Great job.

May 2018

Bertie from Koniag, Inc.

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

1.0

Customer support

3.0

Functionality

2.0

May 2018

Could never get things right

Pros

When it worked properly, it was amazing. The UI made it very easy to deploy patching campaigns and I loved the dashboards showing patch compliance.

Cons

Scheduled tasks failed often. Tried a combination of using the vRep and going agentless. Long story short, could only ever complete about 10% of all patch jobs. The site was always unbearably slow as well. We're based in Alaska so perhaps the sluggish site was just our connection back to the Verismic servers.

March 2020

Ètienne from Legal Services Corporation

Company Size: 501-1,000 employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Syxsense patch management is instrumental in making telework happen

A couple of years ago, our organization saw a need to move its patch management technology, which was on-prem, to a cloud solution. As we started to transition to a mobile workforce, we quickly realized that we needed to have the same visibility into the laptops as we had into our desktops and servers. We vetted several companies. None offered the capability and simplicity of the Syxsense.

Pros

Syxsense is much more than a patch management solution. Syxsense gives us the ability to deploy software and provide remote assistance to our employees no matter where they are in the world. Amid the COVID-19 pandemic, with more and more of our employees being required to work from home, Syxsense has been instrumental in making telework happen for our organization.

Cons

Having a cloud solution is a huge benefit over what we were using, which was on-prem. There's nothing I like least.

May 2017

Shannon from Beaumont Legal

Company Size: 201-500 employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Pleasure to deal with

Its a great tool that I use daily and wouldnt be able to do my job without it!

Pros

I LOVE this software. In our organisation it is used as an assets DB, Remote control tool and its our patching tool too. As we have offices all over the country its not convenient to go down to the offices every times there is an issue nor is it cost effective for the business, so using CMS is great as we can connect the PCs/ Laptops in seconds to resolve issues and manage machines. The support staff are excellent at resolving any problems quickly and do a thorough job to make sure everything is resolved before closing down the ticket. The training staff are great too! No question is too silly and they are always happy to help with what ever issues / queries we had - IE setting up software deployments and using patch manager. I would highly recommend CMS for small and large business. Other Verismic products are just as high quality as this one.