--- title: "Syxsense Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Syxsense. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Syxsense is a good fit for you!" source_url: "https://www.softwareadvice.com/msp/syxsense-manage-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / [Syxsense](https://www.softwareadvice.com/msp/syxsense-manage-profile/) / Syxsense Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/msp/syxsense-manage-profile/) Reviews [Alternatives](https://www.softwareadvice.com/msp/syxsense-manage-profile/alternatives/) # Syxsense User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 61 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 42 reviews (69%) - 4 stars: 15 reviews (25%) - 3 stars: 2 reviews (3%) - 2 stars: 1 reviews (2%) - 1 star: 1 reviews (2%) ### Most mentioned pros - One of the main pros of this software is the ability to easily see the status of your devices in one place, to easily pick out devices that need updating. - The software allows us to easily manage the Windows/software patches to our fleet of users forces to work remotely due to Covid-19. - The ease of running patches, pushing software to remote computers and the remote feature in Syxsense are the key factors that I liked about the product ### Most mentioned cons - The base solution (without Cortex) is adequate at doing patches and tasks, but it is quite expensive for lacking some basic functions I would expect it to have that are in Cortex. - For example: running a task only runs on the systems online in that moment. If the system comes on a minute after the task started, it will not run. - Not an endpoint protection platform ## Syxsense customer reviews Showing reviews 1-25 of 61 (page 1). ### World class update management for update and installation of patches in real time - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I just started using Sysense, and I have no -ve feedback about it yet. #### Cons the easiness in auto update and installation of patches @ real time for all devices or applications --- ### My review on SyxSense - Overall rating: 4/5 - Reviewer: Derek E. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered My overall experience is great. This has become my go to application and is used daily for me. I enjoy the ability to connect to a users machine without approving the connection. This is very handy when troubleshooting with non technical people. Last, I also enjoy that the connection last even when the computer is not signed in. This has been very handy as I can restart a machine, connect to it, and log back in to complete the troubleshooting steps I am doing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I love the software overall. There are a few things in particular I use the software for: Remote access, Viewing a computer's inventory (Installed applications, computer information, logged in user, disk space, and patches). I love the ease of connecting to a users machine. I love the ease in packaging the software. #### Cons There are a few glitches that need improving with the software. First, the remote access option works well. But, switching between the monitors is not so great. I have found that our users working on a wifi connection do not allow us to swap between monitors. If the user is on a wired connection, it appears to work fine. When we first began using the software, swapping worked great. Then, after the last update, it stopped. Also, I noticed that there was a box added to the recipents computer that shows when we connect and offers a disconnect option in the center of the screen. Users have been disconnecting the session as that was the first time they saw that box and they panicked. I am not sure if this should be removed, but relocating it when the connection is established would be great. It should not pop up in the center of the screen and disturb their work. I liked the version before that came in the taskbar and had to be clicked to open the disconnection box. Also, it did not pop up in the middle of the screen in interrupt their work. If this could be moved, it would be great. #### Reasons for choosing Syxsense The features. It allows us to manage and maintain all of our products from one central database. The ability to patch and work on these machines remotely has been increasingly important during the pandemic. Our company has done alot of remote work and this tool has been 100% effective to allow us to maintain our company standard, from home. #### Reasons for switching to Syxsense InTune was not very user friendly and did not offer all of the features SyxSense does. --- ### Great visibility and control solutions - Overall rating: 3/5 - Reviewer: Sean G. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros - Easy to use - Quick to respond - Helpful customer support - Easy to deploy agents - 14day free trial - Visual overview of environment health #### Cons - Not an endpoint protection platform - Not allowed to open several tabs - It's confusing using a remote control --- ### Constantly listening and improving - Overall rating: 5/5 - Reviewer: Rick H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Being able to monitor inventory, processes, patching and queries in real-time have really helped keep our environment secure and up to date. This has been very important as remote working has increased across the board. This is my personal opinion and does not necessarily reflect the opinion of my company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Each major update seems to improve the UI and simplifies existing processes within the system. I've been using this for over two years and can't be more pleased with how the company listens to it's clients and level of support whenever questions or issues may arise. Implementation was easy, patching is a breeze, software deployment is improving, notifications and customization of queries and reporting has been fantastic. This is my personal opinion and does not necessarily reflect the opinion of my company. #### Cons Overall, the good far outweigh the bad here. The only issue that pops up now and again is running into duplicate device IDs for end user machines. Support has helped us track down why this happens, and does an amazing job of detailing what causes the issues. However, it seems to come back every so often due to our changing environment. I'd also like to see a right-click option to install applications on a per-machine basis. This is my personal opinion and does not necessarily reflect the opinion of my company. #### Reasons for choosing Syxsense Web based, ease of use, intuitive, level of support during the trial from both technical support and the sales team. #### Reasons for switching to Syxsense Anyone that's used SCCM would understand. It required constant attention and was cumbersome. --- ### Time saver! - Overall rating: 4/5 - Reviewer: Dan O. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has been a real lifesaver especially since everyone has been working remotely since covid, being able to keep all of client machines up to date has been easy and caused us one less headaches to worry about. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use, We found the interface so easy to navigate and was very intuitive. We were creating patching policies in minutes. Being able to push out software has been great also especially while everyone was working from home. #### Cons Think the interface for managing multiple tasks could be improved would love to be able to quickly edit schedules from 1 screen rather than having to go into each task. Also would the start time and end time that are displayed after task is run never appears to be correct. At the moment it appears that you push the patches/scans from the console with the tasks.. I would much rather that the client pulled and pushed these back.. too often a machine might miss the task we run , would be great if when that machine came back online it would auto report back to the console with its patch status. Wouldn't mind some more comms when new patches are released like Microsoft send out. Reporting could be better. --- ### One of our key tools - Overall rating: 4/5 - Reviewer: Paul M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered We use Syxsense to quickly associate and end user with a device, for remote control of devices and of course to maintain patching on all devices #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We really like the user friendly interface. It gives us a quick view of all of our devices and access to them using the remote control element. #### Cons This may be operator error but there seems to be a gap in assessing and deploying patches to machines that need them. For example, if we see that a particular machine needs a patch it would be useful to know which other machines need the same patch. The only way I know to do this is to note the patch # and then look up that patch under Patches and create a job from there. IT would be very helpful to see and do this right from the patch view under the an individual machine. Another wish list item would be regarding asset mgmt. While this gives us some asset mgmt ability it falls short of a complete solution --- ### Syxsense: a requirement in a "remote worker" age - Overall rating: 5/5 - Reviewer: Grant B. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Super easy to work with Company. Dedicated. Open to suggestions, but cover most of any circumstance. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely easy to rollout to machines. Nothing to configure on each machine. Agent takes configurations and actions from the web console. Have a cloud based service reaches users who do not use VPN at all or very much. #### Cons There are a lot of settings and configuration options. Mostly our problem is in deciding what options to apply and what affect they will have on the user population. Saying that, Syxsense onboarding has been tremendous! Their patient and insightful trainer led us through all of the options, even suggesting starting points for deployment that we could upgrade later. #### Reasons for switching to Syxsense Cloud based - encapsulated patch delivery. --- ### Syxsense helped me learn - Overall rating: 5/5 - Reviewer: Nichollas A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Being a young professional, I learned with Syxsense how much important a patch update is and how they affect the workstations, most of time helping dealing with issues with previous patches. Moreover, it makes the environment much easier to take care of having so many useful functionalities that help us in a Daily basis. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software have a broad range of functionalities that help an IT environment that goes from letting you check a PC information through inventory to updating patches, creating specific tasks like installing a software and having security options to help maintain your environment as safe as possible. #### Cons The pop up window whenever I am creating a task looks weird for having to side scroll to view some information. --- ### Syxsense patch management is instrumental in making telework happen - Overall rating: 5/5 - Reviewer: Ètienne R. - Verified reviewer: Yes - Industry: Legal Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. A couple of years ago, our organization saw a need to move its patch management technology, which was on-prem, to a cloud solution. As we started to transition to a mobile workforce, we quickly realized that we needed to have the same visibility into the laptops as we had into our desktops and servers. We vetted several companies. None offered the capability and simplicity of the Syxsense. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Syxsense is much more than a patch management solution. Syxsense gives us the ability to deploy software and provide remote assistance to our employees no matter where they are in the world. Amid the COVID-19 pandemic, with more and more of our employees being required to work from home, Syxsense has been instrumental in making telework happen for our organization. #### Cons Having a cloud solution is a huge benefit over what we were using, which was on-prem. There's nothing I like least. --- ### Syxsense Review - Overall rating: 4/5 - Reviewer: Jason B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered The main reason for jumping to Syxsense over a internal Wsus server was the fact that everything is cloud based and we didn't have to rebuild a Wsus server every year.. also to view a visual overview of the health of our environment without running huge Enterprise software's like SCCM etc. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Some of the key features we love about Syxsense would be the Built in Remote tool, the Site health overview, and the easy to read dashboards. #### Cons Interface has its slow days still, the one thing that annoys me the most is the Search field (i get it had to query information but some days it gets to the point where you type 1 letter, wait 10 seconds then type the next letter..) #### Reasons for choosing Syxsense the support team was much more helpful and prompt. Cloud Management Suite was also packed with more features that we were lacking in the past so it was a no brainer. --- ### Syxsense, Best tools for application and patch management - Overall rating: 5/5 - Reviewer: Richard B. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Exceptional product. Industry leader! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We evaluated several products. Syxsense surpassed their competitors on all features. It's easy to understand and the application functionality is very intuitive. Deployment was completed quickly through login script and the application become functional within a matter of a couple days. The Syxsense team was knowledgeable and quick to respond to any questions or configuration concerns. This product surpassed our objectives which rarely happens. #### Cons Improvements could be made in executive reporting capabilities. #### Reasons for choosing Syxsense Capabilities: Application Management Patch Management Patch Remediation and rollback Vulnerability Assessment Deployment control Ease of use --- ### Way better Patching compared to VNC - Overall rating: 5/5 - Reviewer: Chris K. - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our company has over 300 computers and we were managing them one by one with VNC. We had no way to automatically deploy patches, software, anything. It was getting more difficult to keep every comp up to date as the company was getting bigger. We were looking for a program that we can push update software to all of our devices at once instead of installing it one device at a time. Customer service has been amazing and we've saved so much time. I've already referred Cloud Management Suite to several other companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automatic patch deployment, easy to use, really good customer service. Saves us a lot of time. --- ### Syxsense is a great tool in its main proposed functions. - Overall rating: 4/5 - Reviewer: Matheus N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Being able to manage computer security quickly and easily is great. The patch management is done in a way that I have not found in another tool. #### Cons Minor flaws in the remote access function, but nothing that impedes the main functions of the solution. --- ### Syxsense - Overall rating: 4/5 - Reviewer: Jayson J. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy patch deployment in and out of the organisation’s network. Possible to deploy software too #### Cons Slow web console interface, needs to refresh at timess --- ### Could never get things right - Overall rating: 2/5 - Reviewer: Bertie P. - Product usage: Used weekly for less than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros When it worked properly, it was amazing. The UI made it very easy to deploy patching campaigns and I loved the dashboards showing patch compliance. #### Cons Scheduled tasks failed often. Tried a combination of using the vRep and going agentless. Long story short, could only ever complete about 10% of all patch jobs. The site was always unbearably slow as well. We're based in Alaska so perhaps the sluggish site was just our connection back to the Verismic servers. --- ### Best Patching Solution I've ever used - Overall rating: 5/5 - Reviewer: Thiago F. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered CMS is the easiest and most efficient solution I've ever used. It is very intuitive and allows us to patch pretty much everything from all vendors. It also tell us in a simple and user-friendly way which patchs are critical and should be taken care of first. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendly intuitive efficient saves my time #### Cons nothing so far. --- ### Proof of Concept went very well, the product provides exactly what we were looking for. - Overall rating: 4/5 - Reviewer: Jay C. - Industry: Mechanical or Industrial Engineering - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Solved our 3rd part patching and software distribution need. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Being cloud based the advantages are numerous. Some of the most notable Pros are the simplicity of the management console and functions and the fact that we don't have to manage it is that we are a SMB with limited tech staff. #### Cons Haven't found any to speak of yet. The only area that I thing could be made simpler to use is the software package builder. --- ### Great for the small shop IT department - Overall rating: 5/5 - Reviewer: William F. - Product usage: Used unspecified for unspecified - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered Maintaining all systems and infrastructure can be a challenge for any IT department. Leaving everything to one person, that becomes almost impossible. With sales agents on the road more than in the office we needed a product that would allow use to update, as well as manage software from a distance. Cloud Management Suite has brought all this together for us, at a fraction of the cost a managed service provider would charge. For those IT professionals who want to take the headache out of patch and software management, so that you can focus on what really matters than this is the software for you! #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### Great software - Overall rating: 4/5 - Reviewer: Jeremy T. - Product usage: Used unspecified for unspecified - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered We chose Patch Manager because it was a cloud based system and we have many users who travel. We can verify all patches have run without the user ever having to login with VPN. Great software. The support have been perfect, they have helped us with any issues (mainly on our side) that have come up. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### Super slick patch management product - Overall rating: 5/5 - Reviewer: Bertie P. - Product usage: Used unspecified for unspecified - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered So far my experience with the Cloud Management Suite's Patch Manager tool has been awesome. The controls are very intuitive which makes the patching process extremely simple from start to finish. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Additional features and reduced costs. - Overall rating: 5/5 - Reviewer: Paul B. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered My over experience with Syxsense Manage has been excellent. When I came into this role there had been a lack of follow up from my MSP on why patches where failing and as a result the estate wasn't patched to a level I was happy with. It only took 3 months with Sxysense Manage to get every machines completely 100% patched, including some key 3rd party applications not just Microsoft and Apple Mac OS patches. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros It has allowed me to have a granularity over my estate patching that I never had when I had a Managed Service Provider patching my estate for me. The remote control function is good in that all a device needs is to have an internet connection for us to be able to fix issues. This has helped us fix VPN issues, remotely. Reporting, the detailed reporting is invaluable to prove the system is doing what I expect and when. #### Cons Remote control tools is a little "flakely" over lower bandwidth connections. #### Reasons for switching to Syxsense As a department we got access to more features than our MSP was prepared to give us via Datto. It gave us far better control of our patching and patching black-out windows. The business had been paying an MSP to patch our estate, removing the MSP and taking the patching in house with the help of the Syxsense team was a massive saving to the business. --- ### Great for SMB Remote/Mobile Companies - Overall rating: 5/5 - Reviewer: Michael P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Our deployment team at Syxsense went smoothly with the team giving us the best practices and setting our environment up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allows for our IT team to easily scan and patch Windows(desktop and server) and MacOS with OS and 3rd party updates. No need to manually upload updates, the full update catalog is done by Syxsense. We have a fully automated system scanning and patching schedule with different groups receiving patches at different calendar days. There are also tools included such as ability to view event logs on a machine, view the serial number of a device, and a big one, upload and remotely deploy software that our org didn't have before. A fair amount of our team of about 150 people are traveling or working remote which made a solution like Microsoft's SCCM or WSUS not practical. In addition, we don't have to have a separate management solution for Apple devices. We have the Syxsense agent on cloud hosted servers in Azure and AWS also. Lastly it is very easy to setup patching groups and windows as well as manually scan and patch if needed. #### Cons The remote screen desktop connection tool could be a little more polished. #### Reasons for choosing Syxsense Cost, east of use, support of 3rd party patches, extra features. #### Reasons for switching to Syxsense We were departing from a managed software service company. --- ### Good Cloud Patch Management - Overall rating: 4/5 - Reviewer: Patrick E. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This solution helped us get back on top of patching including 3rd party patches. It solved the problem of patching systems outside out network. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is fully cloud based with an agent install. That was a requirement. It can also setup dynamic patching schedules based of when Patch Tuesday comes on the calendar. That was a requirement for us. #### Cons The base solution (without Cortex) is adequate at doing patches and tasks, but it is quite expensive for lacking some basic functions I would expect it to have that are in Cortex. For example: running a task only runs on the systems online in that moment. If the system comes on a minute after the task started, it will not run. With Cortex, the agents check in to the cloud to see if there are any tasks for it and runs it as soon as coming online. This should be part of the base patch management solution. #### Reasons for choosing Syxsense Price and features. #### Reasons for switching to Syxsense Needed a solution that can patch from the cloud. --- ### A worthy tool in any seurity arsenal - Overall rating: 5/5 - Reviewer: Kerry L. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Very satisfied with the product and it has been instrumental in our security program #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the ability to see statuses at a qucik glance and this product provides that. No time wasted searching. Easy to use. Many, many features and more keep getting added #### Cons Some of the more advanced features coulds do with better documentation #### Reasons for choosing Syxsense All the features we needed. Strong support. Better value #### Reasons for switching to Syxsense Unable to manage remote systems with our previous solution --- ### An essential tool for any IT Department - Overall rating: 5/5 - Reviewer: Paul R. - Verified reviewer: Yes - Industry: Wholesale - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall I would recommend this for anyone trying to stay on top of the security element of their network. Its is an essential tool for any IT Department. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software allows you, at a glance to see exactly where you are with your patching on each device. #### Cons Sometimes and rarely you may get sync issues but support have always been on hand to resolve the issue and quickly. #### Reasons for choosing Syxsense It was cheap and offered everything we wanted out of a patch management system. ## More reviews [Next reviews](https://www.softwareadvice.com/msp/syxsense-manage-profile/reviews/?page=2) --- Syxsense Reviews, Pros and Cons - 2026 Software Advice