About Trend Micro Worry-Free Business Security Services

Trend Micro Worry-Free Business Security Standard is a cloud-based security management solution that is designed to meet the needs of small businesses.

Key features include endpoint security, malware protection and ransomware protection. The solution helps to protect emails, files and web activities from threats and helps to restrict access to inappropriate websites. Malware protection feature helps to manage performance by blocking access to unauthorized devices and providing a warning and control system to secure users from malicious content.

Trend Micro Worry-Free Business Security Standard is designed for businesses that may have little or no dedicated IT staff. A central management tool enables a single administrator...


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31 Reviews of Trend Micro Worry-Free Business Security Services

Average User Ratings

Overall

4.35 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(18)

18

4 stars

(10)

10

3 stars

(0)

0

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

May 2018

User Profile Picture

Andy from Digestive Health Specialists, PA

Verified Reviewer

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

We love TREND MICRO!

Complete virus security. Trend does a superior job at keeping our company safe and free from spam and viruses.

Pros

The ease of use of this software is amazing. We literally set it and forget it and it manages itself. Being able to deploy a software that can run itself with minimal support is priceless.

Cons

The install took a long time. Had to install clients on every machine which took several days to complete. Well worth it though.

March 2021

User Profile Picture

Ramy from zuuTech

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2021

Best Mobile Endpoint protection

Overall very good experience, it helped us offering better level of service to our clients, keeping them protected and secured. Mobile devices managed and taken care of by us which removed headache from our customers.

Pros

Easy Setting up customers on admin console. easy installation on customer Devices. Running on device without consuming hardware and stability of software is very good. High level of protection. Displaying status on admin console. Locating device, wipe data option. Easy to use the admin console once you know your way around. Sending reports to customers direct.

Cons

Reporting system can be improved and add customer reports. Having 2 admin consoles one for licenses and one from remote management. Dashboard on admin console home page, if they can list all devices status and notes it would be great.

Reasons for Choosing Trend Micro Worry-Free Business Security Services

Trendmicro worry free was the best solution and included all features we were looking for with competitive price

Reasons for Switching to Trend Micro Worry-Free Business Security Services

Webroot decided to stop providing this solution in the market

August 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Functionality

3.0

August 2019

It's Antivirus, thats IT

Decent I suppose. It works as a good alerting system however it is NOT a be all and end all to itself in tersm of coverage.

Pros

Solid AV detection product. Good alerting capabilities.

Cons

It is decent at removal of detected virus/trojans, etc.. Where it fails, and I mean fails, it the detection capability of PUPs and low grade malware. It either misses them completely, does not remove them without prodding, and has been this way for many years so I do not anticipate change.

Reasons for Choosing Trend Micro Worry-Free Business Security Services

Price point unfortunately.

August 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

The Best Antivirus Protection You Can Get

trend is a fantastic product that is always working on making it a better and stronger product. they are always releasing improvements and updates that make the product better.

Pros

This is the easiest antivirus security software to install and manage in any size organization. Setting up the software is super easy through the simple, yet powerful management console. Deployment to endpoints is also simplified through many different processes all provided through trend with very detailed instructions. The ability to create groups and assign each of them with their own policy separate from the global policy to further lock down systems or allow certain systems more access. The resource usage of the product is also minimum and does not affect system performance when running other tasks.

Cons

the only issue i have with this is the reports that it provides you. they are very basic and do not give you very much detail. you have to actually login to the console to view the details of the events that have occurred on the report which can be very tedious and time consuming when managing a lot of clients. the accuracy and percentage of the reports are not 100% either. also, the sending of alerts are very delayed sometimes up to 45 minutes. this is critical in remedying a virus or malware outbreak immediately .

June 2018

David from XIV Productions

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Just switched from on premise to a hosted solution and things got even better!

Easy to use and implement while providing a high level of security to our network that can be managed remotely from anywhere with an Internet connection.

Pros

Since switching to the hosted solution version management of the software and software clients has become even easier. Updates roll out and alerts are easier than ever to manage! Rules and policies are made in a pinch without any prior experience of TrenMicro systems.

Cons

Compatibility with Windows XP is limited but understandable. We have XP machines that operate legacy software for manufacturing equipment that don't have an Internet connection but are connected to the local area network so we still require AV to be installed.