---
title: "Zoho Assist Software Reviews, Demo & Pricing - 2026"
description: "Review of Zoho Assist Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/msp/zoho-assist-profile/"
page_type: "product"
language: "en"
---

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Zoho Assist

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Overview

[Reviews](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/)[Alternatives](https://www.softwareadvice.com/help-desk/zoho-assist-profile/alternatives/)

# Zoho Assist Review

From ₹480-₹1,120/month Free version Free trial 5 plans

Wondering if Zoho Assist is right for your organization?

Our Remote Desktop Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Zoho Assist

4.7

[(1507)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/)

Pricing

Starting at ₹480.00 flat rate per month

### About Zoho Assist

Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT technicians to remotely support customers all across the globe.

Key features of Zoho Assist include file transfer, concurrent sessions, remote print, chat, multi-monitor navigation, computer grouping, group-based access to technicians, robust security, user management and many others.

With multiple methods to initiate a session and no installation required at the technician's end, connecting to a remote desktop is pretty simple in Zoho Assist.

Zoho Assist offers you cross-platform remote support by allowing you to work on a remote desktop right from your browser. Rebranding options in Zoho Assist helps you to use your company's name, favicon, logo and a customized user portal.

Zoho Assist has a forever-free plan as well as paid plans on a monthly subscription basis.

Do you work for Zoho Assist? [Manage this product listing](https://www.g2.com/products/zoho-assist/claim_requests/new?auto=true)

Wondering if Zoho Assist is right for your organization?

Our Remote Desktop Software selection experts can help you in 15 minutes or less.

## Zoho Assist User Interface

## Popular Zoho Assist Alternatives

Main Product

Zoho Assist

4.7

[(1507)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.68Value for money
-   4.61Customer support
-   4.63Functionality

Pricing

Starting at ₹480.00 per month

Get Price

Alternative Product

[TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/)

4.6

[(11645)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.37Value for money
-   4.30Customer support
-   4.56Functionality

Pricing

Starting at $24.90 per month

Get Price

Alternative Product

[Slack](https://www.softwareadvice.com/remote-support/slack-profile/)

4.7

[(24232)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.55Value for money
-   4.43Customer support
-   4.56Functionality

Pricing

Starting at $8.75 per month

Get Price

Alternative Product

[AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/)

4.6

[(1800)](https://www.softwareadvice.com/remote-support/anydesk-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.50Value for money
-   4.24Customer support
-   4.49Functionality

Pricing

Starting at €22.90 per month

Get Price

Alternative Product

[Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/)

4.7

[(447)](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/)

Ratings Breakdown

-   4.76Ease of use
-   4.72Value for money
-   4.64Customer support
-   4.50Functionality

Pricing

Starting at €98.00 per year

Get Price

Alternative Product

[BeyondTrust Remote Support](https://www.softwareadvice.com/help-desk/bomgar-profile/)

4.6

[(2011)](https://www.softwareadvice.com/help-desk/bomgar-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.37Value for money
-   4.46Customer support
-   4.51Functionality

Pricing

Starting at $1995.00 per month

Get Price

## Zoho Assist Pros and Cons

We analyzed 1,507 verified reviews for Zoho Assist to find out what actual users really think.

Select to learn more

Affordable Plans And Free Trial

Zoho Assist is praised for its competitive pricing and cost-effective plans, making it accessible for small businesses and nonprofits. Users value the free trial, reasonable licensing costs, and the feature-rich packages available at lower prices compared to competitors. The platform delivers good value for money, with flexible options for both personal and professional use.

Responsive And Helpful Support

Zoho Assist offers reliable customer support with fast response times and attentive service. Users appreciate the knowledgeable assistance, helpful chat features, and the ability for multiple technicians to join sessions for real-time troubleshooting and training. The support team follows up on issues and provides clear resolutions, making it easier to assist users and resolve problems efficiently.

Flexible And Secure Remote Control

Zoho Assist enables users to connect to remote devices easily, manage multiple systems, and provide support without disrupting end users. Features like unattended access, remote commands, session recording, and cross-platform compatibility help teams troubleshoot and assist clients efficiently. The tool is simple to use, saves time, and supports secure remote access for various environments.

Lag And Slow Response Times

Performance can be inconsistent, with users experiencing lag, slow screen refresh rates, and delayed input during remote sessions. The application may be sluggish to load, and remote connections sometimes suffer from latency or poor frame rates, even on fast internet. These speed issues can hinder productivity and make remote support less efficient.

Complex Access And Security Setup

Setting up security and access controls in Zoho Assist can be confusing, with challenges around admin privileges, two-factor authentication, and external password manager integration. Users find the admin portal and permission settings difficult to navigate, and some are concerned about potential security risks or lack of visibility when accessing unattended computers.

Occasional Connectivity Interruptions

Users report intermittent connection issues, including failed connections, screen freezes, and unreliable performance on certain devices or networks. Establishing a session can sometimes be slow or complicated, especially for non-technical users. Connection quality varies, and features like reboot and reconnect are not always dependable.

## Zoho Assist Pricing and Plans

Zoho Assist has five plans. Standard is ₹480.00/mo billed monthly. Professional is ₹720.00/mo billed monthly. Enterprise is ₹1,120.00/mo billed monthly. Standard (Unattended Access) is ₹480.00/mo billed monthly. Professional (Unattended Access) is ₹720.00/mo billed monthly.

Free versionFree trial

Standard

₹480.00

flat rate, per month

This plan is suitable for 1 technician

Standard plan includes:

-   2 Simultaneous Sessions
-   All in Free Edition +
-   Custom Report
-   File Transfer
-   Import Google Contacts
-   Multi Monitor Navigation
-   Reboot and Reconnect
-   Screen Capture
-   Send Ctrl+Alt+Del
-   Session Transfer
-   Voice Chat
-   Zendesk Integration

Professional

₹720.00

flat rate, per month

1 technician

Professional plan includes:

-   4 Simultaneous Sessions
-   Advanced Reports
-   All in Standard Edition +
-   Android)
-   Custom Email Templates
-   Mobile Apps (Ios
-   Rebranding
-   Schedule Sessions
-   Screen Sharing
-   Session Notes

Enterprise

₹1,120.00

flat rate, per month

1 technician

Enterprise plan includes:

-   6 Simultaneous Sessions
-   All in Professional Plan +
-   Annotation
-   Contacts Management
-   Custom Domain Mapping
-   Customer Widget
-   Departments
-   Remote Printing
-   Service Queue
-   Session Audit
-   Session Recording
-   Video Chat

Standard (Unattended Access)

₹480.00

usage based, per month

25 unattended computers (Unlimited Technicians)

Standard (Unattended Access) plan includes:

-   All in Free Edition +
-   Bulk Deployment
-   Computer Grouping
-   Custom
-   Custom Reports
-   Email
-   File Transfer
-   Group Permissions
-   Mobile Apps for the Technician
-   Multi-Monitor Navigation
-   Nlimited Technicians)
-   Remote Power Options
-   Screen Capture
-   Session Confirmation
-   Templates
-   Voice Chat
-   Wake on LAN

Professional (Unattended Access)

₹720.00

usage based, per month

25 unattended computers (Unlimited Technicians)

Professional (Unattended Access) plan includes:

-   Advanced Reports
-   All in Standard Edition +
-   Annotation
-   Bulk Deployment via Distributor
-   Chat
-   Custom Domain Mapping
-   Departments
-   Diagnostic Tools
-   Mobile and Iot Devices
-   Rebranding
-   Remote Print
-   Session Recording
-   Video

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Zoho Assist pricing compare to alternatives?

Zoho Assist's starting price is ₹480.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Zoho Assist4.7[(1,507)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) | ₹480.00 /mo | Available | Available | 4.7 |
| [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/)4.6[(11,645)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) | $24.90 /mo | Available | Available | 4.4 |
| [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)4.7[(24,232)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) | $8.75 /user/mo | Available | Available | 4.5 |
| [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/)4.6[(1,800)](https://www.softwareadvice.com/remote-support/anydesk-profile/reviews/) | €22.90 /mo | Available | Available | 4.5 |
| [Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) 4.7[(447)](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/) | €98.00 /yr | Available | Available | 4.7 |

Zoho Assist4.7[(1,507)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/)

* * *

Starting price

₹480.00 /mo

Free trial

Available

Free version

Available

Value For Money

4.7

-   [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/)4.6[(11,645)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/)
    
    * * *
    
    Starting price
    
    $24.90 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.4
    
-   [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)4.7[(24,232)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)
    
    * * *
    
    Starting price
    
    $8.75 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    
-   [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/)4.6[(1,800)](https://www.softwareadvice.com/remote-support/anydesk-profile/reviews/)
    
    * * *
    
    Starting price
    
    €22.90 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    
-   [Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) 4.7[(447)](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/)
    
    * * *
    
    Starting price
    
    €98.00 /yr
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.7
    

## Zoho Assist Features

-   Popular features found in Remote Desktop
    
    Access Controls/Permissions
    
    Real-Time Chat
    
    Remote Printing
    
    Screen Recording
    
    Screen Sharing
    
-   More features of Zoho Assist
    
    Active Directory Integration
    
    Alerts/Notifications
    
    Annotations
    
    API
    
    Authentication
    
    Availability Indicator
    
    Backup and Recovery
    
    Billing & Invoicing
    
    Chat/Messaging
    
    Collaboration Tools
    
    Conferencing
    
    Customizable Branding
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Desktop/Browser Sharing
    
    Diagnostics Tools
    
    Diagnostic Tools
    
    Email Reminders
    
    Endpoint Protection
    
    File Sharing
    
    File Transfer
    
    For MSPs
    
    HD Audio/Video
    
    Help Desk Management
    
    Incident Management
    
    Issue Management
    
    IT Asset Tracking
    
    Live Chat
    
    Mobile Access
    
    Mobile Screen Sharing
    
    Monitoring
    
    Multi-Channel Communication
    
    Multi-Participant Screen Sharing
    
    Multiple User Accounts
    
    On-Demand Recording
    
    Problem Management
    
    Real-Time Monitoring
    
    Real Time Screen Sharing
    
    Recording
    
    Remote Access/Control
    
    Remote Access & Monitoring
    
    Remote Monitoring & Management
    
    Remote Support
    
    Remote Update/Installation
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Scheduling
    
    Screen Capture
    
    Screen Mirroring
    
    Self Service Portal
    
    Server Monitoring
    
    Session Recording
    
    Session Transfer
    
    SSL Security
    
    Summary Reports
    
    Support Ticket Management
    
    Surveys & Feedback
    
    Third-Party Integrations
    
    Troubleshooting
    
    Two-Way Audio & Video
    
    Unattended Access
    
    User Management
    
    Video Chat
    
    Video Conferencing
    
    Video Streaming
    

## Zoho Assist Integrations

Zoho Desk

Integration rated 4.7 from 39 reviews

ServiceNow

Integration rated undefined from -1 review

Freshdesk

Integration rated undefined from -1 review

ManageEngine ServiceDesk Plus

Integration rated undefined from -1 review

Jira

Integration rated undefined from -1 review

Zoho SalesIQ

Integration rated undefined from -1 review

See all 17 integrations

## Zoho Assist User Reviews

## Zoho Assist customer ratings

- Overall rating: 4.7/5
- Total reviews: 1,507

### Rating distribution

- 5 stars: 1,150 reviews (76%)
- 4 stars: 312 reviews (21%)
- 3 stars: 33 reviews (2%)
- 2 stars: 8 reviews (1%)
- 1 star: 4 reviews (0%)

### Secondary ratings

- Ease of use: 4.7/5
- Value for money: 4.7/5
- Customer support: 4.6/5
- Functionality: 4.6/5

---

### Reliable and Easy-to-Use Remote Support Tool

- Overall rating: 5/5
- Reviewer: Nguang S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: Used daily for free trial
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Zoho Assist has been very positive. I mainly use it for remote access and managing computers when I am away, and it has been reliable for this purpose. The setup process is simple, the unattended agent works well, and I do not need to spend a lot of time configuring the software. It provides a good balance between simplicity, functionality, and reliability. For anyone who needs an easy remote desktop or remote support solution, Zoho Assist is definitely worth considering.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

What I like most about Zoho Assist is how easy it is to set up and use. The connection is generally stable, and the unattended access feature is especially useful when I need to remotely access my computers without someone being physically present. The interface is straightforward, and it works well for both personal use and remote technical support. I also appreciate that it can be accessed from different devices, which makes remote troubleshooting much more convenient.

#### Cons

There are still some areas that could be improved. Occasionally, the remote connection can feel slightly delayed depending on the network quality, and some advanced settings could be made easier to find. I would also like to see even smoother performance and more customization options for unattended access. However, these are relatively minor issues compared with the overall usability of the platform.

---

### ZohoMan: A1 Customer Care

- Overall rating: 5/5
- Reviewer: Edward G.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 2-10 employees
- Product usage: Used weekly for free trial
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

10/10, great for customer care. I would reccomend this for all tech support employees. Teamviewer could be a bit expensive.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how quick and receptive the app is! It's very convenient for our customers to connect. It also is great for my coworkers

#### Cons

Not having an software app kid of sucks but I look past it. The software app aspect would just make things go a bit swifter.

#### Reasons for switching to Zoho Assist

Wayyy too expensive, and way too many stipulatiopns within their product.

---

### Best support product. Saves me hours int he car

- Overall rating: 5/5
- Reviewer: Rick F.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

All been good it does what it says on the tin. The server appears to up 100% of the time. Shame about the chat support

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 1/5
- Functionality: 5/5

#### Pros

Easy to use reasonably priced multi platform. File transfer facility is particularly good. Works even on slow connections

#### Cons

Doesnt work on IOS. The support chat is a waste of time because its either closed or they ignore you

#### Reasons for switching to Zoho Assist

Price

---

### Good review

- Overall rating: 4/5
- Reviewer: Junichi L.
- Verified reviewer: Yes
- Industry: Food Production
- Company size: 501-1000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Zoho Assist has been very positive. It is a reliable and user-friendly remote support solution that makes it easy to connect to and troubleshoot devices quickly. The platform offers useful features such as unattended access, file transfer, remote reboot, and multi-monitor support, helping IT teams resolve issues efficiently while minimizing downtime. It has become a valuable tool for providing fast and secure remote assistance.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

What I liked most about Zoho Assist is its ease of use, reliable remote connection, and fast setup. It allows IT support teams to troubleshoot user devices quickly without requiring complex configuration. Features such as unattended access, file transfer, multi-monitor support, session recording, and reboot/reconnect make remote support efficient and secure. The web-based interface is intuitive, and the overall performance is stable, helping reduce downtime and improve support response times.

#### Cons

While Zoho Assist is a strong remote support solution, there are a few areas that could be improved. Occasionally, connection quality may decrease on slower internet connections, and some advanced features are limited to higher-tier plans. The user interface could also be more streamlined for first-time users, and file transfers can sometimes be slower when working with very large files.

#### Reasons for choosing Zoho Assist

I chose Zoho Assist because it provides an excellent balance of features, ease of use, reliability, and cost. The setup process is simple, the remote sessions are stable, and it includes essential capabilities such as unattended access, file transfer, remote reboot, session recording, and multi-monitor support. Compared to other remote support solutions, Zoho Assist offers competitive pricing without compromising on security or functionality, making it a practical choice for our IT support needs.

---

### Highly Impressed by the Product and Prompt Support

- Overall rating: 5/5
- Reviewer: Yoshimichi S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used monthly for free trial
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

The product is simple and user-friendly, and I was genuinely impressed by the prompt, accurate support. We plan to adopt it for our own customer support operations.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that Zoho Assist makes the process simple and easy to understand for customers when they receive remote support.Another thing I like is its low cost. I also like that it provides a stable connection.

#### Cons

Initially, the display quality was poor, but Zoho support guided me through the settings to fix it. I have no complaints now.

#### Reasons for choosing Zoho Assist

Because it is low-cost and the features match my needs.

---

### A Reliable and Secure Remote Desktop Solution For Business

- Overall rating: 4/5
- Reviewer: Phalla K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

As an App Developer, Zoho Assist has been resourceful as it makes to possible to connect to customer/user device and help in configuration of software. It saves time and is convenient because I can handle issues at the comfort of my office or home.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We've been using Zoho Assist for remote support meeds and it has proven to be very instrumental. The connection is fast, secure and no lagging. It helps when connecting with customer devices to help them configure/troubleshoot or setup software which is convenient and saves time. It maks handling IT maintenance flawless thanks to unattended remote access capabilities. It's compatible with most devices and works across all operating systems making it ideal for business use.

#### Cons

While it's a great tool, it doesn't come without a few shortcomings. I don't like the file transfer limits and often forces users to zip files for smooth transfer. Also the built-in chat feature isn't as functional and needs revamp.

---

### Great Remote Support Software Solution

- Overall rating: 4/5
- Reviewer: Steven Paul A.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

Ease of use. Very helpful to have in your support team toolbox for remote support, particularly with off-domain and siloed users.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The features for remote access and file transfer are phenomenal. Being able to reconnect to a user session seamlessly when a connection drops is super helpful.

#### Cons

Price for SMB and under 50 users leaves something to be desired. Definitely recommend it for large teams.

---

### I’ve been with Zoho for 5 years now, and I’ve got no reason to switch

- Overall rating: 5/5
- Reviewer: William S.
- Verified reviewer: Yes
- Industry: Defense & Space
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

I’ve been using Zoho Assist for many years now. It does exactly what it claims to do, and I have no reason to try anything else.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

Zoho is designed for all levels of user type—from beginner to advanced. However, the UI is still manageable (even easy in many respects).

#### Cons

The Remote Access deployment and revocation process isn’t quite as intuitive as I’d like it be. I have to refresh my memory on how to launch and revoke drone time to time.

---

### Promising Remote Support Solution for Small Businesses

- Overall rating: 5/5
- Reviewer: Paul G.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used weekly for free trial
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

I own Quadriom Son & Image, a Canadian company specializing in audiovisual systems, home automation, and technical integration. We are currently exploring Zoho Assist as a solution to offer paid remote technical support to our residential and commercial customers. The platform looks promising, especially its ease of use and remote support capabilities. I would appreciate the opportunity to extend my trial so I can properly evaluate the customer experience, connection reliability, and session management before making a purchasing decision.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Zoho Assist appears to offer a well-designed and user-friendly solution for remote technical support. I particularly appreciate the simple connection process for customers, the professional interface, and the range of features available for technicians. The pricing also seems reasonable for a small business.

#### Cons

My main concern is the limited trial period. I discovered that my trial had already expired, although I don't recall having had the opportunity to properly evaluate the software. A longer trial would be helpful for small businesses that need to test the complete customer support workflow before subscribing.

---

### Overall it's an amazing software

- Overall rating: 5/5
- Reviewer: Srinivasa Prasad G.
- Verified reviewer: Yes
- Industry: Alternative Medicine
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

User friendly software and easy to assist and easy to access many computer core shortcuts and functionalities

#### Cons

Always need to download a piece of software on the customer side and customers will be much more irritated to do that.

---

Showing 1 - 10 of 1507 Reviews

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## Zoho Assist Popular Comparisons

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