Worst company i ever worked with. Netsuite was horrible but this is a whole new level.

I caught one order created by their customer service in our system not void no notes no notices. Overall, very disappointed.

Amazing customer service, easy to use + great interface.

The features on offer are promising and if they all worked well, the value for money would be fairly good.

I also want to appreciate the ability to make minor changes in the system software to suit out individual need. This was possible by Rep and the way he did quickly is commendable.

What a fabulous Company. Powerful product that is extremely customizable for your business, and account support is off the CHAIN.

Great, an easy to use product with good pricing and good service from the customer service team.

The integrated multi faceted capabilities especially for ecommerce, DTC and existing EDI partners. User friendly and intuitive.

The on-boarding team could not do the job and messed up our data - then left me with the mess.

It was very easy to integrate with our Woo Commerce site and with our Xero Accounting System.

It's really easy to use and self explanatory. A lot of integrations are available out of the box and the help videos are great.

Pricing was about middle of the pack. Would be perfect for Fashion and Apparel retailers, beauty, cosmetics, furniture.

The flexibility and ability to adapt to our business needs, and the relative ease of configuring to our requirements. Good plug-ins, although obviously a new development still very much in beta stage.

I have been working on putting together a manual for quick reference and really appreciate all the help from the HELP tab.

My team and I love how easy it is to pull information, export/import, etc. It's very user friendly and easy to understand.

Our implementer, Rep, was fantastic. He was very knowledgeable and patient with me.

He's very well versed in the program and was awesome at explaining and teaching me everything that i needed to know about using cin7.

Easy to use, very simple and intuitive - support is also quick to answer questions and help out as much as they can.

No Integration of stock codes with third party logistics company (3pl). And no integration of purchase orders with the 3pl.

Having one common source that is accurate, has enabled all users to trust the system and enjoy the ease of each transaction.

Our implementation specialist [SENSITIVE CONTENT HIDDEN] was FANTASTIC; incredibly personable, very patient and helpful, and just delightful to talk to.

Cin7 account manager had been very responsible and friendly to us. I just want to say we are very happy with cin7 customer service.

CIN7 has been such an amazing easy to use cloud platform. The on-boarding was super helpful.

User friendly, great training videos, solid support team.

The efficiencies which have been established by introducing this system have resulted in better costing and better sales figures as well.

Our experience was fantastic throughout implementation.

Implimentation dragged on for many many months longer than planned, with poor communication, and having to resort to strongly worded emails to get any response at all.

This resulted in a complaint being raised and a consultation period to agree if and how we could move forward. Once the complaint reached the right hands, it was dealt.

So far we are very happy with Cin7 and anticipate that it will meet our needs as we grow for the foreseeable future.

The support staff are responsive and you feel that you are working with a company that are growing and trying to create the best product for your needs.

Easy to use, good visuals. Quick and easy to set up and run.

Thank you support team for your prompt reply and excellent service today. It is beyond our expectation and very much appreciated.

I have had 2 account representatives and both are smart and responsive.

Easy to use, the software has great abilities to integrate with many other systems which helps to run the business operations smoothly and helps the business to grow.

You can wait for the reply for weeks. They think I can stop my business and keep waiting when they have time to answer and solve my problem.

Overall they offer excellent customer support, great help and guides and an excellent intervention with EPOS systems.

Had some trouble with products not showing up on our website.

Very good tool, easy to manage, easy to understand, excellent sales solution very well integrated.

Many support tools and tutorials. All around, it's a fantastic value and a great tool for building your online store.

Also, the good and clean design is easy on the eyes.

I found the set-up easy and user friendly. I remember having to reach out to the live chat support once and my question was answered and resolved quickly.

Very friendly, easy to use, great platform to reach our customers with our products.

Easy and seamless integration into our existing website. Very user friendly interface.

So creating a shipping label should be an integral part of any e-commerce website. I am not sure only Ecwid does not have it or no websites have it.

My overall experience with ECWID is excellent. Absolutely love this software.

Third parties have also done a good job of integrating Ecwid with RapidWeaver, a web design program.

One of the best shopping carts I have ever used. My all around experience with them has been great.

Easy to use shop software, also the implementation on the website is done in no time. Overall a good software.

Ecwid is a slick e-commerce platform that brings a clean shop to your WordPress platform that's not achieved by Woocommerce.

I know this sounds like this review may have been paid for, but I am a real customer that uses this system every day!). They are just that good.

Ecwid is best convenient solution for any e-commerce business. They provide so many features, it is not just a store but more than a store.

I like how it very user friendly and gives a platform to sell your products without going through expensive means.

Customer service is the best I have experienced. They are patient, respectful and they try their best to sort out any issue asked.

Smooth easy and flawless with great apps to add on.

This was my mistake, and it caused me unnecessary confusion as my store grew.

The limitation of 10 products for the free version is kinda annoying.

Initially placing large numbers of products on the site was time consuming. But much worse was trying to rearrange your products.

Ecwid is getting better at what they offer. They had a great customer support and it will help you get what you need.

I am extremely pleased with the software that is very easy to use and helps me run my business successfully.

Good lower-cost alternative to some e-commerce services.

Customer service is very good. We can customize the software with a price though.

Lot of systems and it seems that with most others I get to a place where I need something that they don't offer, so I'm forced to find another.

Good Price and easy to use for anyone even those who are not computer genius.

The most things I like in Ecwid are, First of all Ecwid pricing is very affordable and reasonable. It is very easy to use and I can do customization as per my design choices.

Lack of reminder emails for unpaid orders or invoices.

The user interface is straight forward, modern, and clean. The product is well thought out and has a smaller learning curve than some other cart solutions.

US Dollar

Cin7 Omni is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular ecommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2B and D2C sales channels, warehouses, shipping, and fulfillment. Cin7 Omni provides exceptional automations, workflows, reports, and analysis to enable brands, retailers, and wholesalers to operate efficiently as they scale and efficiently match demand to supply.


The solution is ideal for retailers selling products such as fashion and apparel, flooring, furniture, electronics and appliances.



LongDescription

Real Time Analytics

Cataloging/Categorization

Product Identification

Receiving/Putaway Management

Forecasting

Quality Management

Special Order Management

Purchase Order Management

Barcoding/RFID

Electronic Payments

Exceptions Management

Status Tracking

Barcode/Ticket Scanning

Payment Processing

Multi-Channel Management

Application Management

Order Entry

Backorder Management

SKU/UPC Codes

Customizable Reports

Import/Export Management

Mail Order

Database Support

Access Controls/Permissions

SEO Management

Data Synchronization

Templates

Real-Time Monitoring

Supply Chain Management

Retail Inventory Management

Sales & Operations Planning

Marketplace Integration

Order Management

Retail POS

Credit Card Processing

Manufacturing Inventory Management

Invoice Management

Transaction History

Project Management

Real Time Synchronization

Procurement Management

Merchandise Management

Customer Accounts

Sales Orders

Customer Database

Shopping Cart

Gift Card Management

Customizable Fields

Order Fulfillment

Barcode Printing

Reorder Management

Sales Trend Analysis

eCommerce Management

Barcode Recognition

Shipping Management

Demand Forecasting

Warehouse Management

Item Management

Data Import/Export

Offline Access

Promotions Management

Label Printing

Inventory Optimization

Distribution Management

Multi-Location

Integrated Business Operations

QuickBooks Integration

Content Management

Bills of Material

For Retail

Multi-Currency

Email Marketing

Mobile Access

Cost Tracking

Sales Reports

Inventory Tracking

Inventory Replenishment

Real Time Data

Data Security

Channel Management

Inventory Auditing

Ordering Automation

Recurring Orders

Labeling

Sales Tax Management

Serial Number Tracking

3PL Management

Shipping Labels

Workflow Management

Real-Time Updates

Email Management

Customization

Workflow Scheduler

Activity Dashboard

Multi-Store

Alerts/Notifications

Reporting & Statistics

Reminders

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Cin7 Omni

In Person

Live Online

Webinars

Documentation

Videos

Ecwid is an e-commerce solution for small and midsize businesses that enables users to set up an online store on any website or social site. The solution is cloud-based and it can integrate with existing websites without affecting design.


Ecwid integrates with various POS solutions including Square POS, Vend and Clover, allowing users to accept payments from their smartphones. All the website maintenance is managed by Ecwid including upgrades, security, SSL certificates, hosting and server configuration. Ecwid’s store management feature allows users to track inventory as well as manage promotional pricing, discounts, product options and combinations.


Ecwid integrates with Wordpress, 1and1, Joomla, Drupal, Facebook and Sitebuilders. It has over 40 international payment options, 45 languages supported and real-time shipping integration. Ecwid is Level 1 PCI compliant validated by Payment Card Industry Data Security Standard (PCI DSS).



Tax Management

Product Configurator

Reviews Management

Mobile Commerce

Product Ratings / Reviews

Customizable Templates

Discount Management

Inventory Control

Order Tracking

Order Processing

Abandoned Cart Saver

Kitting

Inventory Management

Loyalty Program

Multi-Channel Marketing

Four account types are available which vary by the number of products, types of functionality, and level of support. 

Free - Up to 5 products
Venture - $25.00/month or $21.00/month (when billed annually)
Business  - $45.00/month or $39.00/month (when billed annually)
Unlimited - $105.00/month or $89.00/month (when billed annually)

Discounts with annual plans. Ecwid has no set-up or transaction fees.

Cin7 Omni vs Ecwid

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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