CommentSold vs Lightspeed Retail

RATING:

4.8

(113)

CommentSold has 113 reviews and a rating of 4.77 / 5 stars vs Lightspeed Retail which has 963 reviews and a rating of 4.06 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (113)
4.1 (963)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 28, 2024
April 8, 2024
Pros/Cons
  • Pros

  • It takes care of invoices and managing orders and does so very efficiently. It also tracks and updates our inventory which I previously had to do manually, so it's been saving me quite a bit of time.
  • I enjoy how it’s integrated with Facebook, allows me to process my comments easily and invoice easily.
  • Cons

  • Because the platform is ever evolving sometimes small details can get missed or features get released that are glitchy.
  • The price was hard for me to do especially just starting off.
Read all user reviews
  • Pros

  • I really appreciate the seamless integration between the POS and the eCommerce.
  • You can read all about the features and I could tell you everything that we love or you can just be smart like we were and just try it.
  • Cons

  • The only negative would be, I live in Newfoundland, we have lots of storms and the power goes out frequently. I do sometimes have to call after outages to sync my ipad with my receipt printer.
  • It takes seconds really. It also could be me not knowing how to use my computer - I did mention how bad I am.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos