Multiorders

RATING:

4.7

(41)

About Multiorders

Multiorders is a cloud-based order, inventory and shipping management solution designed for online businesses of all sizes. -Key features include order management, generating invoices, automatic shipping label creation, inventory tracking, bundling, low stock notifications, customer information tracking and analytics. - Multiorders integrates with online marketplaces such as Amazon, eBay, Etsy and eCommerce tools like Shopify, Wix, WooCommerce, and more. - The order management module lets users sync orders, manage customer inquiries, generate invoices and view order histories. The system also generates automated low-stock alerts and allows to automatically send purchase orders to suppliers. - The tool allows users to automatically import products, customer inform...

Multiorders Pricing

14-day free trial: Unlimited orders, no credit card required; PRO 50: Free plan - up to 50 orders; PRO 500: $49/month - up to 500 orders; PRO 1K: $99/month - up to 1000 orders; PRO 2K: $149/month - up to 2000 orders

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

Front page

Multiorders Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Multiorders

1 - 5 of 41 Reviews

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Works fantastic, Great Customer Service, Few Visual Glitches But Active Developers

Overall I only use Multiorders for syncing Inventory Quantities and Prices between sales channels which works perfectly and once set up I can just leave it to work which it does fantastically, so features like their label creation and shipping I don't have any experience with. In conclusion it does well at what it can do for an affordable price compared to competitors charging 3 figures, however at the end of the day it is a shame to be paying for features that aren't being used, although once their Royal Mail Click & Drop integration gets out of Beta I'm sure to be able to use it for the fullest extent.

PROS

We use MultiOrders to manage inventory quantities between Shopify, Etsy, Amazon, and eBay as well as pricing. The most beneficial feature is the bundling, which lets me bundle multiple SKUs with one SKU to share between them e.g. one Chain that can be attached to many SKUs allowing customers to purchase their product with the Chain, and thus that Chain's quantity instantly syncs across every other SKU offering the same Chain option.Updating pricing and quantities has never been easier practically updating on the sales channels instantly, and I have never had any problems with overselling.The customer support is fantastic, they respond quickly and always understand what you're asking.It gives me confidence that the people working on it evidently are going for perfectionism which is great to rely on.

CONS

The platform has its glitches but only visually, however they just recently upgraded their interface so it's understandable to have a few issues on launch. Products deleted from sales channels do not get deleted from Multiorders which can lead to 'ghosts' in their interface but these do not affect anything.The integration with Etsy is a doozy however this isn't Multiorders fault since the way Etsy handles variations is completely different to how every other sales channel does but Etsy refused to budge.My biggest issues would be that you can only schedule full reimports of a sales channel once a day, which was frustrating on setup but once done it just works.

Reasons for switching to Multiorders

Sellbrite kept causing sold-out stock to sell out which was very frustrating. The ability to bundle items on Multiorders is a literal god-send.

Jodi

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Cannot run our business with out it.

After trying several other dashboards and shipping platforms, Multiorders was the only one that had everything we were looking for. It is even better than I hoped for. Highly recommend

PROS

The best part of Mulitorders is the shipping management. Even though it has so many other features, we mainly only use it for that. We used to lose money weekly from the wrong items being shipped or issues with orders but thanks to the ability to add notes, tag orders, and pictures, it rarely happens. It also saves shipping profiles so we are not wasting time typing in weight and dimensions. The customer service team goes above and beyond any time we have had an issue

CONS

My only wish is that there were separate packages for shipping instead of including inventory.

Reason for choosing Multiorders

it had all the features and the customer service when I reached out with questions

Reasons for switching to Multiorders

The previous company did not allow me to see personalization for Amazon Handmade, allow multiple integrations for the same sales channel, and show the item being shipped

ken

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

best multichannel software

very easy to use and good backup if just starting

PROS

I have been a multi-order customer for a long time after trying others , i would both recommend multi-orders for both price and service the service is excellent

Reason for choosing Multiorders

cost I have been a multi-order customer for a long time after trying others, i would recommend multi-orders for both price and service the service is excellent

Reasons for switching to Multiorders

cost I have been a multi-order customer for a long time after trying others, i would recommend multi-orders for both price and service the service is excellent

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2023

Some killer features, but some inexplicable gaps

The ability to manage lots of products across multiple stores is golden, but the lack of mature order/shipping management features compared to some best in class industry solutions will really let Multiorders down in the long run.

PROS

Kitting & bundling, multichannel syncing, cost.

CONS

Order management, Royal Mail integration, Parcel2Go integration, erratic support (sometimes good, sometimes inexperienced and poor)

Reason for choosing Multiorders

Veeqo is even more simplistic than Multiorders. Linnworks is expensive, and their sales people were ultra aggressive at upselling from the base plan (which I had to ask about 5 times to get them to admit there was a chaper option) that I didn't continue. Baselinker is promising but is so ebay-centric that Etsy/Shopify/Amazon/other channels feel like afterthoughts.

Reasons for switching to Multiorders

Shipstation didn't support kitting and bundling, but tbh we now run both in parrallell. Multiorders for inventory, shipstation for labelling and order management, btu this is now buggy as well, so probably going back to just Shipstation.

Dominik

Warehousing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Nice Tool

PROS

All in All Multi Orders is an fantastic tool

CONS

There are small details that needs to be fixed and Optimized. like The Billing system and some missing Carriers to unlash the 100% Potential of this Software fore EU Costumers.