About WebSell

WebSell is an e-commerce platform that is powered by your Point of Sale or ERP. WebSell has smooth integrations to many leading POS systems including Retail Management Hero, pcAmerica's Cash Register Express, and Microsoft Dynamics 365 Business Central. Recently added is our integration to Windward System Five. With an integrated e-commerce platform your business works from one data source. That means your staff can work online or in-store knowing that all transactions, product info, and customer data, will all synchronize to a single data source. No more manual data entry and no more errors in your systems. WebSell offers true integration between POS and webstore without relying on third-party connectors. Businesses without a Point of Sale system or brick-and-mortar ...
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WebStore Manager Dashboard

WebSell User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 19 reviews

David

Verified reviewer

Company size: 2-10 employees

Industry: Wine and Spirits

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

Good experience

Great functionality, excellent customer service

Pros

Great to have web site sync with point-of-sale for inventory management

Cons

Move toward selling add-on features, making best product more expensive

Response from NitroSell

Hi David, Thank you for the kind review. Syncing between POS and ecommerce sites is what we do best! Delighted to hear you've had such fantastic interactions with our support teams. Thanks, The NitroSell Team

Replied August 2021

Will

Company size: 2-10 employees

Industry: Wine and Spirits

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2021

Nitrosell does a great job for our online wine and Spirits store

Going on 6 years now, I'm overall pleased with how nitrosell has helped our small business get a great online presence.

Pros

Its easy to implement and manage. When help is needed, NItrosell's team is there to assist and get things implemented or fixed.

Cons

Like anything, there are limits to what can be done. We'd love to be able to track an order and send notifications to customers more easily.

Reasons for choosing WebSell

Ease of implementation with our existing POS system and felt the ROI was there.

Reasons for switching to WebSell

We were needing an easier more effective way to manage our web presence using our existing POS system.

Response from NitroSell

Hi Will, It's been a pleasure working with you over the years. We're delighted that we were able to help you grow your online business. Thanks, The NitroSell Team

Replied August 2021

Brandon

Company size: 2-10 employees

Industry: Wine and Spirits

Time used: Less than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

August 2021

Cash Register Express Integration

Overall, I am pleased with the software but think it has a long way to go. I have faced many challenges but the people in the company have all done their best to address any issues. I believe all software systems have flaws but also believe that Nitrosell does try to get better overall to eliminate them.

Pros

I like the fact that this product integrates with my current POS system - the set up of products is fairly easy and quick if you are a business that already inputs your data into your POS system.

Cons

I don't like how the support is handled, it uses a ticket system when you have issues instead of a call in system. Also, I don't like the checkout page options that are offered, I feel that Nitrosell needs to update the checkout page and make it more user friendly and custom. I am in the delivery business and the section for adding tips for the delivery drivers is not the best. It needs to have suggested tip increments and better functioning.

Reasons for choosing WebSell

At the time, it was the only solution that integrated with my PC America Cash Register Express system.

Response from NitroSell

Hi Brandon, Thank you for your review and feedback. We use a ticket system so it's easier to keep track of issues and have multiple people working on items. However, we do have a call system and the number is +1 (888) 906 0639 if you want to reach our support team. We are also about to release our updated site templates which also feature a revised checkout function and have more options for customization. I will have someone from our team reach out to you to discuss new checkout options. Thanks, The NitroSell Team

Replied August 2021

Milan

Company size: 11-50 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

PV Euro Market and NitroSell

Overall experience has been great.

Pros

Competitive pricing, feature packed, easy to use, great support.

Cons

Software is glitchy at times, but support is always there to solve any issues.

Reasons for choosing WebSell

Integration with our current HPS CRE point of sale system.

Response from NitroSell

Hi Milan, Glad to hear you decided to go with NitroSell and that you've had such great experiences with our support team. We wish you continued success in your ecommerce journey. Thanks, The NitroSell Team

Replied August 2021

Melanie

Company size: 10,000+ employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

An amazingly affordable eCommerce platform

NitroSell has been wonderful to work with. If there is a question or concern, they have a team of highly qualified individuals to help troubleshoot.

Pros

The ease in which we were able to create a customizable eCommerce site for our Gift Shop. What we didn't know when we purchase this software, was what a benefit this would be to our customers during an unprecedented pandemic.

Cons

There is really nothing we didn't like once we learned how to best utilize the software.

Reasons for choosing WebSell

NitroSell was more customizable,offered more support, and integrated with our Point-of-Sale system.

Response from NitroSell

Hi Melanie, Thank you for the kind review. We're glad you've enjoyed your experience using our platform and that's it helped your business and customers negotiate a difficult time for everyone. Thanks, The NitroSell Team

Replied June 2021