WebSell
About WebSell
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Most Helpful Reviews for WebSell
1 - 5 of 30 Reviews
David
Verified reviewer
Wine and Spirits, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Good experience
Great functionality, excellent customer service
PROSGreat to have web site sync with point-of-sale for inventory management
CONSMove toward selling add-on features, making best product more expensive
Vendor Response
Hi David, Thank you for the kind review. Syncing between POS and ecommerce sites is what we do best! Delighted to hear you've had such fantastic interactions with our support teams. Thanks, The NitroSell Team
Replied August 2021
Will
Wine and Spirits, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Nitrosell does a great job for our online wine and Spirits store
Going on 6 years now, I'm overall pleased with how nitrosell has helped our small business get a great online presence.
PROSIts easy to implement and manage. When help is needed, NItrosell's team is there to assist and get things implemented or fixed.
CONSLike anything, there are limits to what can be done. We'd love to be able to track an order and send notifications to customers more easily.
Reason for choosing WebSell
Ease of implementation with our existing POS system and felt the ROI was there.
Reasons for switching to WebSell
We were needing an easier more effective way to manage our web presence using our existing POS system.
Vendor Response
Hi Will, It's been a pleasure working with you over the years. We're delighted that we were able to help you grow your online business. Thanks, The NitroSell Team
Replied August 2021
Brandon
Wine and Spirits, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2021
Cash Register Express Integration
Overall, I am pleased with the software but think it has a long way to go. I have faced many challenges but the people in the company have all done their best to address any issues. I believe all software systems have flaws but also believe that Nitrosell does try to get better overall to eliminate them.
PROSI like the fact that this product integrates with my current POS system - the set up of products is fairly easy and quick if you are a business that already inputs your data into your POS system.
CONSI don't like how the support is handled, it uses a ticket system when you have issues instead of a call in system. Also, I don't like the checkout page options that are offered, I feel that Nitrosell needs to update the checkout page and make it more user friendly and custom. I am in the delivery business and the section for adding tips for the delivery drivers is not the best. It needs to have suggested tip increments and better functioning.
Reason for choosing WebSell
At the time, it was the only solution that integrated with my PC America Cash Register Express system.
Vendor Response
Hi Brandon, Thank you for your review and feedback. We use a ticket system so it's easier to keep track of issues and have multiple people working on items. However, we do have a call system and the number is +1 (888) 906 0639 if you want to reach our support team. We are also about to release our updated site templates which also feature a revised checkout function and have more options for customization. I will have someone from our team reach out to you to discuss new checkout options. Thanks, The NitroSell Team
Replied August 2021
fiona
Photography, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
A Happy customer
Websell's ecommerce platform melds perfectly with our till system so while we are dealing with two different companies, both are familiar with each other and the 'isms' which is particularly helpful when I get lost.
CONSI haven't found anything yet that bothers me about the software. I am on a learning curve with it continually.
Reason for choosing WebSell
We chose Websell because it would work with our current till system perfectly.
Vendor Response
Hi Fiona, Thank you for your review. We pride ourselves on our tight integration between the Point of Sale system and our e-commerce platform. That also means we always have close relationships with the company that provides your in-store POS system. Thanks, Team WebSell
Replied November 2022
Milan
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
PV Euro Market and NitroSell
Overall experience has been great.
PROSCompetitive pricing, feature packed, easy to use, great support.
CONSSoftware is glitchy at times, but support is always there to solve any issues.
Reason for choosing WebSell
Integration with our current HPS CRE point of sale system.
Vendor Response
Hi Milan, Glad to hear you decided to go with NitroSell and that you've had such great experiences with our support team. We wish you continued success in your ecommerce journey. Thanks, The NitroSell Team
Replied August 2021
