Profitero
About Profitero
Profitero Pricing
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Most Helpful Reviews for Profitero
1 - 5 of 25 Reviews
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
amazing custom reports
very good would recommend
PROSfull willingness to customize raw data reports
CONSdaily cadence would be preferred over weekly
Reason for choosing Profitero
customization
Reasons for switching to Profitero
economy of scale
Valeria
Consumer Goods, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
More than just software
Profitero is a software, correct. However, it is also a talented team that is striving to help it's customers gain greater understanding of the eCommerce landscape. They host "mini-share group" events and an annual virtual conference to support the broader needs of their customers. I've additionally used their consultation services to solve more complex problems and help me understand how to use the data in ways that are beyond the functionality of the software.
PROSMy use of Profitero is most valuable in sizing the category and competitors. Additionally, I have leveraged the software to understand optimal pack sizes and price points for products in my category. Anytime I have thought something was wrong, the team was able to educate me that it was simply a gap in my understanding of the metric.
CONSThere is a need to continuously review categorization of products, as new products are added as they become available on the platform. The intricacies of data collection and classification is difficult for any software company to deploy with ease. You never stop learning on this platform.
Reason for choosing Profitero
Combination of Sales & Share and Digital Shelf
Ondřej
Cosmetics, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Useful software for tracking your product content and availability
The most useful features are Assortment & availability and Product content. You could easily export out-of-stock products or some content issues and resolve those problems accordingly.
CONSI do not really like features Ratings & reviews and Placement. They give you some insight on how well your products operate, but you can do almost nothing about it. Therefore, I hardly used them.
Diana
Consumer Goods, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
People Powered Analytics
The tool is great but the partnership is extremely valuable. From [SENSITIVE CONTENT], I am extremely pleased with the critical thinking from the team. My account manager is also awesome. She gets it.
PROSone stop shopping for digital shelf scorecard along with the thought leadership of the team. The tool is great but the support team and the client centric focus is what sets the tool apart from the competition
CONSEdge is pushing there local availability view. This is not critical to me but several markets are interested in it.
Reason for choosing Profitero
The tool plus the thought leadership. The talent that I work with is very strong, I would hire them for my own team if they did not support us through our partnership. They are not afraid to challenge my team and bring so much thought leadership!
Reasons for switching to Profitero
Client management was awful and it was extremely manual
Vendor Response
Diana, thank you for the stellar feedback. We really appreciate it.
Replied July 2021
Stuart
Wine and Spirits, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Short review
Improved images an d conversion. Amazon changes meant the tool paid for itself quickly.
PROSEase of use, updated on regular basis. Does exactly what we need it to do. Also the scalability.
CONSThe dashboard could do with an overhaul and bring it upto date/more modern.
Reason for choosing Profitero
Better account Management. Amazon sales and share, excellent insight team.
Reasons for switching to Profitero
Profitero's better account management and insight team. but also the stability of the tool