Volusion 2026: Benefits, Features & Pricing

Wondering if Volusion is right for your organization?

Our eCommerce Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Volusion

3.8

(48)

Pricing

Starting at $35.00 per month

About Volusion

Volusion is a cloud-based e-commerce solution designed to help businesses design, launch and manage personalized e-commerce websites using custom domains and personalized themes. The platform comes with a built-in content editor, which allows organizations to add or update text content and images across the website.

Volusion lets users create custom product category pages, add subcategories and handle search engine optimization (SEO) to improve promotion. Features include CSS editor, inventory monitoring, search capabilities, barcode generator, pricing management, tax rate calculator and ROI tracking. Additionally, role-based permissions allow managers to provide restricted access to employees, view admin history and track changes across the online store.

Volusion enables enterprises to manage customer accounts and view purchase history/contact information to improve marketing campaigns. It allows users to gain insight into abandoned/live carts, and popular products via reports. The solution supports integration with various third-party platforms such as Facebook, eBay and Amazon.

Volusion Screenshots

Volusion Pricing and Plans

Starting price: $35.00 per month

Free Trial

Free Version

Personal

$35.00

flat rate, per month

Plan includes:

1 Staff Account
Built-in SEO Tools
Drag and Drop Tools
Easily Manage Inventory
Free and Responsive Themes
Online Support
Powerful Site Editing Tool
Secure Checkout
Securely Accept Payments
Social Media Integrations

Professional

$79.00

flat rate, per month

Plan includes:

5 Staff Accounts
Abandoned Cart Reports
Built-in SEO Tools
Drag and Drop Tools
Easily Manage Inventory
Free and Responsive Themes
Import/Export
Newsletters
Online+Phone Support
Phone Orders + CRM

Business

$299.00

flat rate, per month

Plan includes:

15 Staff Accounts
3rd Party Getaways
3rd Party Shipping Calculated Rates
Abandoned Cart Reports
Amazon & Ebay Integrations
API Access + Batch Order Processing
Built-in SEO Tools
Drag and Drop Tools
Easily Manage Inventory
Free and Responsive Themes

Prime

Pricing available upon request

Plan includes:

3rd Party Getaways
3rd Party Shipping Calculated Rates
Abandoned Cart Reports
Amazon & Ebay Integrations
API Access + Batch Order Processing
Built-in SEO Tools
Drag and Drop Tools
Easily Manage Inventory
Free and Responsive Themes
Import/Export

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Volusion Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of Volusion
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Campaign Management
Catalog Management
Credit Card Processing
Customer Accounts
Customizable Branding
Customizable Templates
Discount Management
Drag & Drop
eCommerce Management
Electronic Payments
Email Marketing
Email Templates
For Small Businesses
Kitting
Loyalty Program
Mobile Commerce
Monitoring
Order Management
Order Tracking
Payment Options
Pricing Management
Product Comparison
Real-Time Data
Refund Management
Reporting & Statistics
Reviews Management
Shipping Services Integration
Shopping Cart
Template Management
Templates
Third-Party Integrations
Website Management

Volusion User Reviews

Overall Rating

3.8

Ratings Breakdown

44%

13%

27%

10%

Secondary Ratings

Ease of Use

3.9

Value for money

3.5

Customer support

3.8

Functionality

3.7

Have you used Volusion and would like to share your experience with others?

Jill T.

Verified reviewer

Hospital & Health Care

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed August 2018

A nice option for eCommerce Businesses

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it is an all inclusive solution for eCommerce Storefronts. You can customize nearly everything from start to finish, which is a very nice feature.

Cons:

There is a HUGE learning curve when working on this software. It took quite a long time for me to learn it and become proficient.

Tanya B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

In over 10 years with Volusion my overall experience has been fantastic!

This software has allowed me to run a successful online business for more than 10 years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love everything about Volusion. The software is easy to use and it does everything I need it to do. In my 20+ years in business online I have had a lot of ecommerce carts and nothing even comes close to what Volusion does. Their support is excellent, although at times you do have to wait to speak to customer service, but they always resolve my issues quickly. They have even at times fixed things for me that is not really in their job description. My site was recently redesigned with a new template and it is so much easier to navigate and I have and so many compliments from long time customers. It is hands down the best shopping cart I have used in 20 years. The help files they provide are very helpful and I am able to resolve many issues myself. They are constantly adding new features that make my day to day life easier.

Cons:

At this time I can only think of one issue that I wish were different. There are a couple reviews from customers that are inaccurate and unfair. In these cases I like to reach out and type a response. The software allows you to do that but you cannot create spaces between what they have typed and what I type. Not only will it not allow me to start a new paragraph, there is zero space between their response and mine. Although I am a perfectionist and wish I could create additional spaces so they can be read easier, it is definitely not a deal breaker for me.

Courtney W.

Verified reviewer

Design

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2023

Easy to use, but leaves more to be desired.

Volusion is great with inventory management, the platform makes it easy to see where issues in sales and products lie.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Volusion is a very user friendly platform. Our team used it for several years and every member of our team was able to log on, make necessary edits and updates regardless of "tech knowledge".

Cons:

The support we received was less than stellar. Unfortunately we ran into some template issues and experienced limitations in our shop. There are some developments + enhancements that should be addressed so businesses in the future are able to have additional resources.

Robert S.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

Good but aging

We've used Volusion for over 10 years now. Overall, it is a solid platform which is reliable and easy to use on a day to day basis. Basic set up and basic changes are fairly straightforward, but more advanced features are harder to use. As newer platforms such as Shopify and BigCommerce have become more popular in recent years, Volusion has not kept up with them in terms of features offered or ease of use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Using Volusion to manage a website and ecommerce is fairly straightforward and easy once it is set up. Managing orders is a simple process.

Cons:

The platform is starting to show its age. There are often things that we see other websites doing that we want to do but are unable because Volusion does not support those features. Trying to do more advanced things often involves going into the html and making changes manually (but they do give you step by step instructions for doing so).

Verified

Reviewer

201-500 employees

Used daily for less than 2 years

Review source

Reviewed April 2018

rebuilt our website through volusion website and CRM

having the website and CRM in one place made everything extremely easy and streamlined.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked how the website was connected to the CRM system. Made it easy to go to one place to do everything I needed to do and could really calculate conversions

Cons:

It was a little difficult to design the website exactly the way we wanted it to be, tho that may have just been my bosses doing.

Lauren S.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

At Least, the Customer Service Used to Be Good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When we had issues, customer service was always easy to reach and super responsive.

Cons:

I've always been someone who tries to solve my issues myself, before resorting to reaching out for help; but more and more their reference pages have been hit or miss. Many links will take you to a login page, and then tell you that you don't have access. More and more, we're seeing features separated between V1 and V2 accounts, but no guidance as to which account a user has OR how they can upgrade if they want to. Hoping for some help in this regard, I tried to chat with support repeatedly, only to find a loading dialog that never quite gets there. When you cancel the request, it tells you no one was available to help. Giving up, I sent an email to the address provided and have yet to hear back... Prior service experiences taught me to expect more from the Volusion team.

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed March 2018

OK if you aren't looking to do much.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has built in inventory and purchase orders, so you can get away with just using Shipstation for shipping. If you are selling a small assortment of products on your own site only, this might work for you.

Cons:

API is an absolute disaster. You can't find an agency to work with the API because it's proprietary, so you're limited to who is already partnered with Volusion. Do not, under any circumstances, use Volusion's native eBay and Amazon integrations. In fact, if you want to list products on a marketplace, it's best to use any other shopping cart. Parent-child products instead of swatch-linked and organized product variations. Inflexible because there are no metafields that you can create. It's either their predefined fields or nothing at all.

Verified

Reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Good, but costs build up fast

It served its purpose early on when I was a small ecommerce store, but I outgrew it much too quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked that it was easy to set up and get going. The user interface was simple and I was able to teach others to use it quickly.

Cons:

While there were several small issues with its ability to interact with other services, my primary concern was that the bills just kept skyrocketing. My "usage" was reaching a point I had to find another option because the additional fees each month were astounding. Support was less than helpful of supportive of options to help mitigate the issues. Ultimately I ended up finding another provider.

Verified

Reviewer

Used daily for less than 2 years

Review source

Reviewed August 2018

Maybe not the best choice, but not a bad one

It is not bad, but probably you will find better options

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked that it is easy to set up a fast and more or less professional looking ecommerce stores. And then sales follow.

Cons:

As a customer I felt that they were more about developing their other platform for big companies (mozu) than taking care of updating Volusion. Templated where looking dated, it could not be multilanguages, and I had to pay strong extras to add some basic features. Anycase, it is a good platform, customer service is very attentive and I had good sales results with them.

Brien W.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Used them for 15 years and thinking about looking for a replacement

Over all volusion has been good but year after year I see no real innovations. We are using there V1 version and wanted to try there V2 but they are starting from the bottom up and it lack a lot of the v1 basics. I would tell anyone wait till volusion gets V2 done and has all the features before going with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Stable WYSIWYG Editor Easy to embed Youtube videos on product pages Good customizable Order screen

Cons:

There is a Lack of standard features that other shopping carts have already or have as a addon. NO reorder button for returning customers. NO full address correction. NO per item shipping restrictions. NO built in blog. Phone order page you can not search for a product and add it you have to enter it all product info. Can not make custom order status. NO UPS iGlobal

Showing 1 - 10 of 48 Reviews

Load More Reviews