--- title: "Volusion Software Reviews, Demo & Pricing - 2026" description: "Review of Volusion Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/multi-channel-ecommerce/volusion-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [eCommerce Software](https://www.softwareadvice.com/category/4340-ecommerce/) / Volusion Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Volusion Review From $35-$299/month Free trial 4 plans Wondering if Volusion is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Volusion 3.8 [(48)](https://www.softwareadvice.com/cms/volusion-profile/#reviews) Pricing Starting at $35.00 flat rate per month ### About Volusion Volusion is a cloud-based e-commerce solution designed to help businesses design, launch and manage personalized e-commerce websites using custom domains and personalized themes. The platform comes with a built-in content editor, which allows organizations to add or update text content and images across the website. Volusion lets users create custom product category pages, add subcategories and handle search engine optimization (SEO) to improve promotion. Features include CSS editor, inventory monitoring, search capabilities, barcode generator, pricing management, tax rate calculator and ROI tracking. Additionally, role-based permissions allow managers to provide restricted access to employees, view admin history and track changes across the online store. Volusion enables enterprises to manage customer accounts and view purchase history/contact information to improve marketing campaigns. It allows users to gain insight into abandoned/live carts, and popular products via reports. The solution supports integration with various third-party platforms such as Facebook, eBay and Amazon. Wondering if Volusion is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. ## Volusion User Interface ## Popular Volusion Alternatives Main Product Volusion 3.8 [(48)](https://www.softwareadvice.com/cms/volusion-profile/#reviews) Ratings Breakdown - 3.85Ease of use - 3.47Value for money - 3.77Customer support - 3.72Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Shopify](https://www.softwareadvice.com/retail/shopify-profile/) 4.5 [(6714)](https://www.softwareadvice.com/retail/shopify-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.29Value for money - 4.35Customer support - 4.43Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Wix](https://www.softwareadvice.com/crm/wix-profile/) 4.4 [(10777)](https://www.softwareadvice.com/crm/wix-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.22Customer support - 4.27Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) 4.6 [(3419)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.31Value for money - 4.37Customer support - 4.31Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Square Online](https://www.softwareadvice.com/ecommerce/square-online-profile/) 4.6 [(332)](https://www.softwareadvice.com/ecommerce/square-online-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.53Value for money - 4.32Customer support - 4.47Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [GoDaddy Website Builder](https://www.softwareadvice.com/ecommerce/godaddy-website-builder-profile/) 4.2 [(1380)](https://www.softwareadvice.com/ecommerce/godaddy-website-builder-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.09Value for money - 4.19Customer support - 4.01Functionality Pricing Starting at $9.99 per month Get Price ## Volusion Pricing and Plans Starting price: $35.00 per month Free Trial Free Version Personal $35.00 flat rate, per month Plan includes: - 1 Staff Account - Built-in SEO Tools - Drag and Drop Tools - Easily Manage Inventory - Free and Responsive Themes - Online Support - Powerful Site Editing Tool - Secure Checkout - Securely Accept Payments - Social Media Integrations Professional $79.00 flat rate, per month Plan includes: - 5 Staff Accounts - Abandoned Cart Reports - Built-in SEO Tools - Drag and Drop Tools - Easily Manage Inventory - Free and Responsive Themes - Import/Export - Newsletters - Online+Phone Support - Phone Orders + CRM Read More Business $299.00 flat rate, per month Plan includes: - 15 Staff Accounts - 3rd Party Getaways - 3rd Party Shipping Calculated Rates - Abandoned Cart Reports - Amazon & Ebay Integrations - API Access + Batch Order Processing - Built-in SEO Tools - Drag and Drop Tools - Easily Manage Inventory - Free and Responsive Themes Read More Prime Pricing available upon request Plan includes: - 3rd Party Getaways - 3rd Party Shipping Calculated Rates - Abandoned Cart Reports - Amazon & Ebay Integrations - API Access + Batch Order Processing - Built-in SEO Tools - Drag and Drop Tools - Easily Manage Inventory - Free and Responsive Themes - Import/Export Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Volusion Features - Popular features found in eCommerce CRM Data Security Inventory Management Mobile Access Multi-Channel Marketing Multi-Store Promotions Management Returns Management SEO Management Shipping Management - More features of Volusion Access Controls/Permissions Activity Dashboard Alerts/Notifications Campaign Management Catalog Management Credit Card Processing Customer Accounts Customizable Branding Customizable Templates Discount Management Drag & Drop eCommerce Management Electronic Payments Email Marketing Email Templates For Small Businesses Kitting Loyalty Program Mobile Commerce Monitoring Order Management Order Tracking Payment Options Pricing Management Product Comparison Real-Time Data Refund Management Reporting & Statistics Reviews Management Shipping Services Integration Shopping Cart Template Management Templates Third-Party Integrations Website Management ## Volusion User Reviews ## Volusion customer ratings - Overall rating: 3.8/5 - Total reviews: 48 ### Rating distribution - 5 stars: 21 reviews (44%) - 4 stars: 6 reviews (13%) - 3 stars: 13 reviews (27%) - 2 stars: 5 reviews (10%) - 1 star: 3 reviews (6%) ### Secondary ratings - Ease of use: 3.9/5 - Value for money: 3.5/5 - Customer support: 3.8/5 - Functionality: 3.7/5 --- Have you used Volusion and would like to share your experience with others? ### A nice option for eCommerce Businesses - Overall rating: 5/5 - Reviewer: Jill T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like that it is an all inclusive solution for eCommerce Storefronts. You can customize nearly everything from start to finish, which is a very nice feature. #### Cons There is a HUGE learning curve when working on this software. It took quite a long time for me to learn it and become proficient. --- ### In over 10 years with Volusion my overall experience has been fantastic! - Overall rating: 5/5 - Reviewer: Tanya B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software has allowed me to run a successful online business for more than 10 years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love everything about Volusion. The software is easy to use and it does everything I need it to do. In my 20+ years in business online I have had a lot of ecommerce carts and nothing even comes close to what Volusion does. Their support is excellent, although at times you do have to wait to speak to customer service, but they always resolve my issues quickly. They have even at times fixed things for me that is not really in their job description. My site was recently redesigned with a new template and it is so much easier to navigate and I have and so many compliments from long time customers. It is hands down the best shopping cart I have used in 20 years. The help files they provide are very helpful and I am able to resolve many issues myself. They are constantly adding new features that make my day to day life easier. #### Cons At this time I can only think of one issue that I wish were different. There are a couple reviews from customers that are inaccurate and unfair. In these cases I like to reach out and type a response. The software allows you to do that but you cannot create spaces between what they have typed and what I type. Not only will it not allow me to start a new paragraph, there is zero space between their response and mine. Although I am a perfectionist and wish I could create additional spaces so they can be read easier, it is definitely not a deal breaker for me. --- ### Easy to use, but leaves more to be desired. - Overall rating: 3/5 - Reviewer: Courtney W. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Volusion is great with inventory management, the platform makes it easy to see where issues in sales and products lie. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Volusion is a very user friendly platform. Our team used it for several years and every member of our team was able to log on, make necessary edits and updates regardless of "tech knowledge". #### Cons The support we received was less than stellar. Unfortunately we ran into some template issues and experienced limitations in our shop. There are some developments + enhancements that should be addressed so businesses in the future are able to have additional resources. --- ### Good but aging - Overall rating: 4/5 - Reviewer: Robert S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've used Volusion for over 10 years now. Overall, it is a solid platform which is reliable and easy to use on a day to day basis. Basic set up and basic changes are fairly straightforward, but more advanced features are harder to use. As newer platforms such as Shopify and BigCommerce have become more popular in recent years, Volusion has not kept up with them in terms of features offered or ease of use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Using Volusion to manage a website and ecommerce is fairly straightforward and easy once it is set up. Managing orders is a simple process. #### Cons The platform is starting to show its age. There are often things that we see other websites doing that we want to do but are unable because Volusion does not support those features. Trying to do more advanced things often involves going into the html and making changes manually (but they do give you step by step instructions for doing so). --- ### rebuilt our website through volusion website and CRM - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. having the website and CRM in one place made everything extremely easy and streamlined. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I liked how the website was connected to the CRM system. Made it easy to go to one place to do everything I needed to do and could really calculate conversions #### Cons It was a little difficult to design the website exactly the way we wanted it to be, tho that may have just been my bosses doing. --- ### At Least, the Customer Service Used to Be Good - Overall rating: 3/5 - Reviewer: Lauren S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros When we had issues, customer service was always easy to reach and super responsive. #### Cons I've always been someone who tries to solve my issues myself, before resorting to reaching out for help; but more and more their reference pages have been hit or miss. Many links will take you to a login page, and then tell you that you don't have access. More and more, we're seeing features separated between V1 and V2 accounts, but no guidance as to which account a user has OR how they can upgrade if they want to. Hoping for some help in this regard, I tried to chat with support repeatedly, only to find a loading dialog that never quite gets there. When you cancel the request, it tells you no one was available to help. Giving up, I sent an email to the address provided and have yet to hear back... Prior service experiences taught me to expect more from the Volusion team. --- ### OK if you aren't looking to do much. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It has built in inventory and purchase orders, so you can get away with just using Shipstation for shipping. If you are selling a small assortment of products on your own site only, this might work for you. #### Cons API is an absolute disaster. You can't find an agency to work with the API because it's proprietary, so you're limited to who is already partnered with Volusion. Do not, under any circumstances, use Volusion's native eBay and Amazon integrations. In fact, if you want to list products on a marketplace, it's best to use any other shopping cart. Parent-child products instead of swatch-linked and organized product variations. Inflexible because there are no metafields that you can create. It's either their predefined fields or nothing at all. --- ### Good, but costs build up fast - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It served its purpose early on when I was a small ecommerce store, but I outgrew it much too quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I liked that it was easy to set up and get going. The user interface was simple and I was able to teach others to use it quickly. #### Cons While there were several small issues with its ability to interact with other services, my primary concern was that the bills just kept skyrocketing. My "usage" was reaching a point I had to find another option because the additional fees each month were astounding. Support was less than helpful of supportive of options to help mitigate the issues. Ultimately I ended up finding another provider. --- ### Maybe not the best choice, but not a bad one - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is not bad, but probably you will find better options #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I liked that it is easy to set up a fast and more or less professional looking ecommerce stores. And then sales follow. #### Cons As a customer I felt that they were more about developing their other platform for big companies (mozu) than taking care of updating Volusion. Templated where looking dated, it could not be multilanguages, and I had to pay strong extras to add some basic features. Anycase, it is a good platform, customer service is very attentive and I had good sales results with them. --- ### Used them for 15 years and thinking about looking for a replacement - Overall rating: 2/5 - Reviewer: Brien W. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Over all volusion has been good but year after year I see no real innovations. We are using there V1 version and wanted to try there V2 but they are starting from the bottom up and it lack a lot of the v1 basics. I would tell anyone wait till volusion gets V2 done and has all the features before going with it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Stable WYSIWYG Editor Easy to embed Youtube videos on product pages Good customizable Order screen #### Cons There is a Lack of standard features that other shopping carts have already or have as a addon. NO reorder button for returning customers. NO full address correction. NO per item shipping restrictions. NO built in blog. Phone order page you can not search for a product and add it you have to enter it all product info. Can not make custom order status. NO UPS iGlobal --- Showing 1 - 10 of 48 Reviews Load More Reviews ## Volusion Popular Comparisons [Shopify vs Volusion](https://www.softwareadvice.com/retail/shopify-profile/vs/volusion/)[Wix vs Volusion](https://www.softwareadvice.com/cms/volusion-profile/vs/wix/)[Squarespace vs Volusion](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/vs/volusion/)[BigCommerce vs Volusion](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/vs/volusion/) ## Other Top Recommended eCommerce Software [DigitBridge](https://www.softwareadvice.com/distribution/digitbridge-profile/) **5.0** (2) Recently recommended **7** times [Extensiv Order Management](https://www.softwareadvice.com/scm/skubana-profile/) **4.7** (114) Recently recommended **6** times [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) **4.3** (601) Recently recommended **4** times [Linnworks](https://www.softwareadvice.com/ecommerce/linnworks-profile/) **4.1** (47) Recently recommended **4** times Stuck Between Options? 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