VTEX

RATING:

4.7

(15)

About VTEX

VTEX is a cloud-based eCommerce software designed to help businesses of all sizes manage online stores and multi-channel digital commerce requirements via a unified portal. The platform offers white-labelling capabilities, which allow enterprises to create custom web pages, landing pages, and banners to engage with the target audience. VTEX allows administrators to manage search engine optimization (SEO) for product listings using metatags, custom URLs, canonical tags, and 301 redirects. Other features include web analytics, Google Analytics integration, promotions management, customer communication management and more. VTEX’s pricing details are available on request and support is extended via email and an online form.

VTEX Pricing

No set-up or license fee. VTEX offers an on-demand pricing model based on revenue share. To receive accurate pricing information, contact VTEX directly.

Free trial: 

Not Available

Free version: 

Not Available

VTEX search

VTEX Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for VTEX

1 - 5 of 12 Reviews

Francisco

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

intuitive digital commerce platform

It exceeded my expectations in such a way that I recommend it as a great digital commerce platform that covers everything you need to showcase your products.

PROS

When it comes to making adjustments to the platform for the administration of our products, it is very intuitive and allows you to start working immediately without being an expert.

CONS

On the subject of integrations with other platforms, it falls a little short, but the tool fulfills what is necessary to provide an effective service when it comes to digital commerce.

Ron

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2017

We are currently using a very early version of Workarea (0.6). This review is based on version 3.2.

PROS

Workarea has an easy, straightforward interface that utilizes search, enabling even the newest user to easily find their way around. It has also implemented many features which one would hope to have in a robust ecommerce platform.

CONS

I am always hesitant to recommend any ecommerce platform that is proprietary to the developer. It creates a situation where the marriage between retailer and developer is essentially permanent. If the retailer become dissatisfied with the developer, they are unable to "pick up and move" unless they choose to replatform. Knowing this, a retailer needs to go into things very certain that they want to work with that developer long-term.

Elisa

Food & Beverages, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Scalable ecommerce

Great overall experience

PROS

Scalable ecommerce with great customer success

CONS

Some parts cannot be personalized and the multi-language management is not as smooth as it could be

Leandro

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

Why choose Vtex

I work with Vtex since 2014 and it is a great platform, from infrastructure to support. We are up more then 50 projects at Vtex and always have support that Vtex team in any problem. It is easy to administrator because it's modularized and easy to search the information that you need to change something or configure another thing. Vtex is a good company to work, because promove interection between your employers and us agencies.

Arnaldo

Apparel & Fashion, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2017

Great e-commerce solution

We use VTEX in our online store and the results have been great. The optimization for search engines has generated a lot of traffic for our store. The configuration options for promotions are very good!

PROS

Higher organic traffic, convertion rate, average order value and approved orders. Time for implementation is shorter and the costs are lower.