# Zentail Software Reviews, Demo & Pricing - 2026 > Review of Zentail Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/multi-channel-ecommerce/zentail-profile --- [Home](https://www.softwareadvice.com/) / [Inventory Management Software](https://www.softwareadvice.com/inventory-management/) / Zentail Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/multi-channel-ecommerce/zentail-profile/reviews/)[Alternatives](https://www.softwareadvice.com/multi-channel-ecommerce/zentail-profile/alternatives/) # Zentail 2026: Benefits, Features & Pricing Wondering if Zentail is right for your organization? Our Inventory Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Zentail 4.0 [(23)](https://www.softwareadvice.com/multi-channel-ecommerce/zentail-profile/reviews/) Pricing Starting at $300.00 per year ### About Zentail Becoming a multichannel seller can be a huge headache. But if you want to grow sales - you have to diversify and sell your products on other marketplaces besides your website or Amazon. Zentail is a cloud-based platform that helps retail businesses streamline multichannel eCommerce operations on a centralized interface. Trying to manage compliant product listings, collect sales orders, and manage inventory on each and every marketplace individually is not manageable - and will slow you down...to a crawl. Using Zentail, sellers can easily grow sales by quickly publishing and managing their catalogs on marketplaces like Amazon, Walmart, Target Plus, eBay, and more. Our unique pricing model ensures you pay one monthly fee until you reach an additional $500K of sales on your new marketplaces. Extremely fast and ridiculously simple, sellers can list products on new channels 10x faster and boost your listing quality with just a few clicks. - Marketplace-specific compliant product listings - Multichannel inventory sync - Intelligent order routing - Forecasting - Bulk actions and business rules - Manage multichannel sales orders and shipping in one place Wondering if Zentail is right for your organization? Our Inventory Management Software selection experts can help you in 15 minutes or less. ## Zentail User Interface ## Popular Zentail Alternatives Main Product Zentail 4.0 [(23)](https://www.softwareadvice.com/multi-channel-ecommerce/zentail-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 3.65Value for money - 4.24Customer support - 4.13Functionality Pricing Starting at $300.00 per year Get Price Alternative Product [Sortly](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/) 4.5 [(953)](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.27Value for money - 4.42Customer support - 4.30Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Restroworks Inventory Management](https://www.softwareadvice.com/product/233056-Restroworks-Inventory-Management/) 4.8 [(405)](https://www.softwareadvice.com/product/233056-Restroworks-Inventory-Management/reviews/) Ratings Breakdown - 4.74Ease of use - 4.65Value for money - 4.74Customer support - 4.72Functionality Pricing Starting at ₹200.00 per year Get Price Alternative Product [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/) 4.2 [(1123)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.09Value for money - 4.26Customer support - 4.12Functionality Pricing Available upon request Get Price Alternative Product [Booqable](https://www.softwareadvice.com/retail/booqable-profile/) 4.8 [(1166)](https://www.softwareadvice.com/retail/booqable-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.73Value for money - 4.82Customer support - 4.57Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2045)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.85Value for money - 3.81Customer support - 4.21Functionality Pricing Available upon request Get Price ## Zentail Pricing and Plans Starting price: $300.00 per year Free Trial Free Version Base $300.00 usage based, per year No plan information available Pro $2,000.00 usage based, per year No plan information available Enterprise $2,000.00 usage based, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zentail Features - Popular features found in Inventory Management Alerts/Notifications Barcode/Ticket Scanning Forecasting Inventory Control Kitting Multi-Channel Management Order Management Reporting/Analytics Search/Filter Shipping Management Supplier Management Warehouse Management - More features of Zentail Accounting Integration Activity Dashboard API Backorder Management Campaign Management Catalog Management Channel Analytics Channel Management Cost Tracking Customer History Customizable Branding Customizable Reports Customizable Templates Data Import/Export Data Synchronization Dynamic Pricing eCommerce Management Electronic Payments Inventory Management Inventory Optimization Inventory Replenishment Inventory Tracking Invoice Management Marketplace Integration Merchandise Management Multi-Channel Distribution Multi-Location Multi-Store Order Fulfillment Order Processing Order Routing Order Tracking Performance Metrics Price/Margin Management Product Data Management Product Identification Promotions Management Purchase Order Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Reordering Reorder Management Reporting & Statistics Retail Inventory Management Returns Management Sales Order Management Sales Reports Sales Trend Analysis Shipping Labels Shopping Cart Stock Management Templates Third-Party Integrations Workflow Management ## Zentail Integrations Adobe Commerce Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review Fishbowl Integration rated undefined from -1 review SkuVault Core Integration rated undefined from -1 review Yotpo Integration rated undefined from -1 review Shipwire Integration rated undefined from -1 review See all 21 integrations ## Zentail User Reviews Overall Rating 4.0 Ratings Breakdown 5 65% 4 9% 3 4% 2 9% 1 13% Secondary Ratings Ease of Use 4.2 Value for money 3.6 Customer support 4.2 Functionality 4.1 Robert C. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed April 2020 Great Solution to list Products on multiple channels in one interface 5 We now list product information all in one platform and Zentail pushes this information to desired selling channels. They also do a fantastic job of controlling inventory and updating channels of availability. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: There is a lot to like. If I had to say what I like best is Zentail makes me feel like a partner and not a customer. I feel as though they are vested in our success. There support is awesome and they are always looking to improve. The interface requires a learning curve but once learned it is quite simple and effective. I Love we can create a product listing in one place and push information and inventory to multiple channels. Inventory management is more successful than our previous provider. Cons: I would like to see better sales forecasting and sortable data by vendor/channel with the ability to generate purchase orders. Reasons for choosing Zentail Chanel Advisor failed to launch, Skubana had chronic inventory control issues they failed to own Reasons for switching to Zentail After multiple failed attempts to launch with Channel Advisor we looked for a better solution. Zentail made sure everything worked Read More Ken M. Verified reviewer Retail 11-50 employees Used daily for more than 2 years Review source Reviewed December 2017 Zentail's software has helped my business easily grow in the marketplaces. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Ease of use. Creating listings and posting to all the web sites could not be easier. Managing selling prices by using the dynamic re-pricer is great. Zentail worked closely with me to customize an order export file that works perfect within my business model. Customer service is always friendly, eager to help and thorough. Zentail's knowledge of google ppc is exceptional, I give them a daily budget, they work it, I get sales with an excellent conversion rate. Bulk updating prices is a breeze with the import/export feature. Managing real time inventory is as easy as pie using the import feature. Smart Re Order is a great feature to help forecasting proper inventory levels. The success dashboard is a great tool to help manage products on all the websites. The Analytics tool is great to see what products are hot and what are not, what is making money and what is not. Managing web site settings is a nice tool. Managing users is easy. Cons: Would like to have a better picture manager. Would like the ability to move pictures around in different order. Would like to have a cropping, image contrast/brightness tool. If a user puts an image as the main image then decides to change or move it or take image 2 and move to image 3 you must delete the images and start over. Description writing/formatting could use some work . Would like to see Zentail integrate with shiprush. Would like to see a itemized end of month invoice. Read More TW Todd W. Verified reviewer Retail 2-10 employees Used daily for less than 12 months Review source Reviewed December 2024 Not Worth The High Price 2 Never could get the software working correctly in total and they gave up on the onboarding and left me hanging to figure it out on our own. Switched back to ListingMirror but now having a major issue because in onboarding they had us create a bunch of SKUs with + in them and now Amazon has blocked the use of + in the API so having to create all new skus again and we are talking thousands of skus. Waste of time and money and does nothing better then the $150/m software we used before. Ratings Breakdown 3 Ease of use 1 Value for money 2 Customer support 3 Functionality Pros: The software interface is nice and has good pro features with search and bulk edits. Cons: Onboard and cost of the product. Onboard is lacking and they seem to not know much or do not want to help and the software is not worth $1000/m Reasons for switching to Zentail Thought it would work better and more easily sync or products. Read More BG Ben G. Verified reviewer Consumer Goods 11-50 employees Used daily for less than 2 years Review source Reviewed March 2020 An up and coming, all encompassing, E-commerce management solution. 5 With Zentail, we are able to be "power sellers", in that our inventory is managed in one software, and we can manage multiple channels listings, data, sales, etc. from one platform. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: I love how easy it is to load a product (with the right data), flip switches and it's listed on all the channels you have hooked up! Easy to use interface, easy to see back end records (who changed what, and when) and diagnosing issues of products/listings. The API is nice to pull and do some custom programmed automated analysis. Cons: I wish we would have spent more time with a Zentail employee, exploring our current processes and practices and having them tailor our on-boarding experience to us. Especially technically. A tutorial (whether in person or video series) for basic diagnosis of feed syncing, channel/product status, etc. would have done our team wonders in our learning curve. Currently don't have FIFO or LIFO accounting system built in. Reasons for choosing Zentail Channel Advisor, Sellbrite, SellerActive, SellerCloud, Skubana, and Crazy Lister I think. Reasons for switching to Zentail Fulfil.io is an ERP (accounting system) with some multi-channel/inventory features. Zentail is a full-fledged e-commerce Front-End with a developing account system. It just made sense to go all out with e-commerce, and figure out the technical accounting as they develop it. Read More Rob G. Verified reviewer Used daily for less than 6 months Review source Reviewed December 2017 I own and run a media company 5 My client double their eCommerce sales in 30 days after installing the Zentail software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Zentail allows my clients, with the click of a few buttons, to post their products across many different eCommerce channels. What previously would take hours now has been shortened down to minutes. The best part is when a client recently installed the Zentail software, they saw their online sales double in 30 days. I am very impressed not only with the ease of use but the ease of getting up and running. The staff is awesome to work with. With a couple of conference webinars, we were fully installed across multiple sales channels. I did my research and found several options in the multi-channel market but kept coming back to Zentail. I am glad I did because it could not have worked out better. Cons: No cons about Zentail itself but just from the perspective of going from posting in each individual channel one at a time and monitoring your inventory one product and one channel at a time, going to a multi-channel solution will take some forethought and effort to get all your products that are posted across various channels posted into one location, Zentail. Each channel has its own way of doing things, so you have to be prepared to walk through making things uniform. Fortunately, the Zentail software is friendly to this and the on-boarding team is amazing at walking you through the steps. Read More CC Christina C. Verified reviewer Retail 11-50 employees Used daily for less than 2 years Review source Reviewed February 2022 Terrible Experience-Never ever again 1 We started this program hopeful that it would be our solution to having multiple e-commerce sites. I was excited about the inventory and pricing features as well as being able to optimize across marketplaces. Failures in all 3 features. 1. Inventory- only works if you have one warehouse. We expanded and opened a second location about half way through our contract with zentail. There is no multi-warehouse inventory tracking. You can add a warehouse and put numbers in, but it will always take out the default warehouse first and when that inventory is depleted it will revert to your second warehouse. We had no way of keeping an accurate inventory at either warehouse and it did not take inventory out based off where it shipped from. Total fail! We spent more in time and labor counting and updating inventory than we paid to Zentail to track inventory. But they do have a partner you can integrate with for another $1000 + dollars a month. 2. Pricing- a complete and utter waste of time. Caused more damage than it did value. We had a 8% increase from the manufacturer. Pretty cool we could set the increase and let it run.....NOT pricing was jacked up across the marketplaces. Way off 8% and we would have one item with 10 different colors. All started at the same price but each color variation would be increased to all different random prices. Amazon business pricing did not change, so you would still have to manually go in and change all the business pricing. Tried to set a rule for t Ratings Breakdown 3 Ease of use 1 Value for money 4 Customer support 1 Functionality Pros: Sort and Filter Running reports automation features Cons: The features they claim to work, did not work at all as advertised. Reasons for choosing Zentail Combination of price and sales tactics. Zentail at the time seemed to be the best choice Reasons for switching to Zentail Wanted more multi-channel features Read More CL Chris L. Verified reviewer Retail 2-10 employees Used daily for less than 6 months Review source Reviewed December 2020 Overrated 2 So far my overall experience with this software has not been great. The software is way over priced starting at $1000 a month. I would not recommend this software. Everything is early access. The purchase orders are buggy. The product creation is buggy. This software overall is full of bugs. I do not know how this software has gotten such high praises. The repricer that it claims to have is garbage as well, it is not a algorithmic repricer and will loose you money. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: This software makes it easy to push your listings to all sales channels such as Wal-mart, eBay, Amazon, and Shopify. Cons: This software is crap when it comes to purchase orders, shipping, and just about everything else you would use it for. Reasons for choosing Zentail It claimed to have everything I was looking for and it had good reviews. Do not be fooled. Reasons for switching to Zentail Thought it would be better Read More TK Trevor K. Verified reviewer Retail 2-10 employees Used weekly for less than 12 months Review source Reviewed March 2024 Extremely Poor Outcome Using Zentail... Never Met Onboarding Goals 1 I worked with Zentail in hopes of optimizing my product listing process on Amazon of a specific brand and bringing those listings over to my Shopify store. Our brand listed new variations and new listings of a similar product (would just vary by theme) on a weekly or biweekly basis. Before Zentail, I would achieve this by uploading new inventory to Amazon via Amazon's product spreadsheets. This process worked well, I was able to update product information and add variations and new listings but as the catalog grew to well over 100 skus, I saw a benefit to having a platform that could streamline this process as well as provide a way to quickly provide bulk updates to the catalog. Plus a bonus, listing the catalog to Shopify. After a sales call, it seemed that Zentail would be able to achieve this and I proceeded with onboarding with what I listed previously as the main goal. It takes quite some work to onboard as the full catalog must be pulled into Zentail and then have errors cleared in the sync for Zentail properly update to the products. This was to be expected to some extent but I was surprised at the lack of intuitiveness of the software, it seemed like so much of the work was being manually done by the onboarding agent or myself. As onboarding came to an end though, the products in the brand I hoped to optimize were not working properly at all. I was not able to add variations to existing listings or create new listings in the category I was listing in previously via spreadsheets. The products were also not syncing to Shopify properly with duplicate listings and incorrect photos somehow being pulled from my original listing photos on Amazon. After many attempts to rectify these issues, including multiple deletions and relists to Shopify and many attempts to clear listing errors with Amazon, I reluctantly moved out of onboarding to the next stage in the customer process. I was assured that the staff that handles the day to day customer experience would be able to handle these issues. To sum it up, after multiple months of trial and error we made one last big push to get everything working. We got on a call with everyone I had worked with up to this point which included my onboarding specialist, and the head of customer success as well as one other technical support agent. We spent about an hour, brainstorming new strategies and techniques for even being able to list to Amazon. We tried multiple different product and item types, and brainstorm changes that would require me to permanently change my listing process moving forward. Basically meaning I would never be able to do anything with previously listed products, but hopefully I would be able to edit and add two new products moving forward. At this point, this was agreeable to me if we could just get some process for moving forward. All the new listing strategies we tried never ended up working. There is always some issue with grouping variations or a catalog issue where Amazon was requiring some thing that Zentail did not have to provide. I kept returning to the question with them over and over as to why I could take one of my product, listing spreadsheets and immediately add these products with no issue, and yet their product would not list under the same item type and product type. After eight months of working with Zentail I decided to pull the plug on this effort. The amount of money spent but mainly time spent to attempt to streamline this process would've been far better spent listing new products the old fashioned way, so I decided to cut my losses. I spoke with the head of customer success, Michael, hoping we could figuratively shake hands and go our separate ways with the understanding we gave it an honest effort and the product just did not work for my needs. At this point I had already disconnected Zentail from all of my channels and hoped to mitigate losses by cancelling the 1k per month Zentail subscription. Unfortunately, I was not let out of my contract with Zentail despite never seeing my onboarding goals coming to fruition. Eventually after pleading my case, I was given a concession on my final 4 months fees but they would not cancel the subscription. I hate leaving poor reviews but I feel compelled to with this experience. It is one thing to spend time and money on a software that could benefit your company but it ends up not working out in the end. That is a risk that I take as a business owner. It is a completely other thing when the product never delivers as promised and they continue charging you. The reason given... we put considerable time and effort into your account and we would loose money if we cancel you subscription. In my mind as a business owner that sells products, if I have a product that costs me more money to service the customer than it makes, that is a poor product. Final thought, Zentail may work for certain use cases but if you do, set up contingencies in writing. I would not recommend using. Ratings Breakdown 1 Ease of use 1 Value for money 3 Customer support 2 Functionality Pros: Staff was knowledgable, unfortunately it seemed like there was just inherent issues in bridging the communication gap between Zentail and Amazon and the issues had to continually be kicked down the road or bandaid fixes were made that were not ideal. Cons: Zentails product just did not work for my use case. It is not ideal for listing new products to channels or adding variations to existing products... at least with my product category. Multi channel listing was extremely problematic and I ended up just learning that listing with spreadsheets to Amazon is FAR more efficient. Expensive learn that lesson and countless hours deleting and relisting entire catalogs to Shopify and putting to a halt new variation adds. BE WARNED If they fail to deliver on your onboarding goals, you will not be released from the contract. Read More VR Verified Reviewer Used weekly for less than 12 months Review source Reviewed April 2018 Very promising tool, with a few critical setbacks. 3 It was a great tool to help us understand how multi-channel fulfillment tools in general work as it tries to simplify everything to the lowest level it can. However, it caused a lot of issues with Jet and plummeted that marketplace. Constant uphill battle with that marketplace using this tool. Ratings Breakdown 2 Ease of use 2 Value for money 5 Customer support 5 Functionality Pros: The tool appears to work quite well. You create one product, fill it with as much information as you can, and zentail goes to work publishing your product in as many marketplaces as you want (or can afford as some are paid). The support team is phenomenal. Have an issue? Generally they'll get back to you within an hour (during business hours). Ability to over-ride certain fields and forms depending on the marketplace you're looking into. Cons: \- Override ability is quite limited. We had a problem with Jet that didn't let us publish our own 1 year warranty as a bullet point. Zentail cannot override bullet point features. So either ALL our marketplaces had to remove the warranty benefit, or we had to let go of Jet as a marketplace. This is one of the reasons we decided to move away. - Tool has very vague warnings and errors that require CONSTANT back and forth with support team. I didn't really understand many of the issues because the errors were in developer gibberish most the time. - Very expensive for what it does. As of the time we left, we were paying and didn't feel like our business was getting the benefit. For sellers with massive SKU lists this tool is probably really useful to you. We only have about 8 unique SKU's. Vendor Response Dear reviewer, Thank you for your thoughtful review of our product at Zentail. We appreciate your detailed feedback on both the pros and cons of our software. To address your concerns in the cons section of the review, our team is actively working on improving overrides and error communication. If the opportunity arises, we would love to have you back as a customer on an updated and even-better Zentail. Replied April 2018 Read More VR Verified Reviewer 11-50 employees Used daily for less than 2 years Review source Reviewed December 2017 Easy To Use 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Clean and clear UI. The software has all of the functionality that I need to manage my multi-channel marketplaces. The Zentail support team is super responsive and a pleasure to work with. Most importantly, the management team has many years of seller experience, which directly affects how the software is managed from the clients perspective. Cons: As of December 2017 they do not integrate with Walmart 1P (direct supplier). However, I believe this feature will be released in Q1 2018 Read More Showing 1 - 10 of 23 Reviews [See All Reviews](https://www.softwareadvice.com/multi-channel-ecommerce/zentail-profile/reviews/) ## Other Top Recommended Inventory Management Software [Sortly](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/) **4.5** (953) Recently recommended **51** times [Striven](https://www.softwareadvice.com/project-management/striven-profile/) **4.8** (130) Recently recommended **39** times [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) **4.3** (601) Recently recommended **29** times [SAP Business One](https://www.softwareadvice.com/accounting/sap-business-one-profile/) **4.3** (344) Recently recommended **23** times Stuck Between Options? Our experts can help you compare Zentail with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice