# Zoho Commerce Software Reviews, Demo & Pricing - 2026 > Review of Zoho Commerce Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/multi-channel-ecommerce/zoho-commerce-profile --- [Home](https://www.softwareadvice.com/) / [eCommerce Software](https://www.softwareadvice.com/category/4340-ecommerce/) / Zoho Commerce Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/ecommerce/zoho-commerce-profile/reviews/)[Alternatives](https://www.softwareadvice.com/ecommerce/zoho-commerce-profile/alternatives/) # Zoho Commerce 2026: Benefits, Features & Pricing Wondering if Zoho Commerce is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Zoho Commerce 4.3 [(59)](https://www.softwareadvice.com/ecommerce/zoho-commerce-profile/reviews/) Pricing Starting at $15.00 per month ### About Zoho Commerce Zoho Commerce is a robust ecommerce platform built for businesses that want to launch, manage, and scale online stores with complete control and predictable costs. It brings together storefront creation, inventory management, order processing, payments, shipping, taxes, and marketing in one unified system. Businesses can create professional, mobile-responsive storefronts using customizable themes and a no-code site builder. From managing catalogs and variants to processing secure checkout and fulfilling orders, Zoho Commerce simplifies the operational complexity of running an online store. Unlike plugin-heavy platforms, Zoho Commerce includes essential ecommerce capabilities out of the box. It runs on Zoho’s reliable cloud infrastructure with free hosting and SSL, charges 0% transaction fees, and includes enterprise-grade security and privacy controls by design. Zoho Commerce supports both B2C and B2B ecommerce workflows, including customer-specific pricing and catalogs. Built-in SEO tools, promotions, analytics, and automation help businesses attract customers, increase conversions, and scale efficiently. With native integrations across inventory, accounting, CRM, marketing, a... nd customer support, Zoho Commerce connects ecommerce with the rest of the business—providing end-to-end visibility and a scalable foundation for long-term growth. Wondering if Zoho Commerce is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. ## Zoho Commerce User Interface ## Popular Zoho Commerce Alternatives Main Product Zoho Commerce 4.3 [(59)](https://www.softwareadvice.com/ecommerce/zoho-commerce-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.17Value for money - 4.13Customer support - 3.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Shopify](https://www.softwareadvice.com/retail/shopify-profile/) 4.5 [(6695)](https://www.softwareadvice.com/retail/shopify-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.29Value for money - 4.35Customer support - 4.43Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Wix](https://www.softwareadvice.com/crm/wix-profile/) 4.4 [(10708)](https://www.softwareadvice.com/crm/wix-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.22Customer support - 4.26Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [WooCommerce](https://www.softwareadvice.com/inventory-management/woocommerce-profile/) 4.5 [(1043)](https://www.softwareadvice.com/inventory-management/woocommerce-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.61Value for money - 3.99Customer support - 4.46Functionality Pricing Available upon request Get Price Alternative Product [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) 4.5 [(3402)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.37Customer support - 4.31Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [PrestaShop](https://www.softwareadvice.com/ecommerce/prestashop-profile/) 4.3 [(332)](https://www.softwareadvice.com/ecommerce/prestashop-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.43Value for money - 3.89Customer support - 4.24Functionality Pricing Available upon request Get Price ## Zoho Commerce Pricing and Plans Starting price: $15.00 per month Free Trial Free Version Starter $15.00 flat rate, per month Plan includes: - 0% transaction fee - Up to 10 Campaign Pages - 2000 Customer Accounts - Free Hosting With SSL - Free Themes - Unlimited Bandwidth - Responsive Website Builder - Product Filters - SEO tools - Blogs Read More Professional $49.00 flat rate, per month Plan includes: - Everything in Starter + - Up to 200 Campaign Pages - Unmetered Customer Accounts - Wishlist & Save For Later - Multi-currency Checkout - Loyalty program - Automatic discounts - Social selling - Advanced Coupons - Assembly/ Kit items Read More Premium $109.00 flat rate, per month Plan includes: - Everything in Starter and Professional + - 0% transaction fee - Up to 500 Campaign Pages - Price List - 3 Inventory locations - Request for Quote - Custom modules - Serial number and Batch tracking - Credit Limit for B2B customers - Product recommendations rules Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zoho Commerce Features - Popular features found in eCommerce CRM Data Security Inventory Management Mobile Access Multi-Channel Marketing Multi-Store Promotions Management Returns Management SEO Management Shipping Management - More features of Zoho Commerce Abandoned Cart Saver Access Controls/Permissions Accounting Integration Activity Dashboard Alerts/Notifications API Campaign Management Catalog Creation Catalog Management Categorization/Grouping Channel Management Content Library Content Management Credit Card Processing Cross Selling Functionality Custom Domains Customer Accounts Customer Database Customer Management Customizable Branding Customizable Fields Customizable Templates Customization Data Import/Export Data Storage Management Data Synchronization Design Management Discount Management Document Management Document Storage Drag & Drop eCommerce Management Electronic Payments Email Marketing For Small Businesses Generative AI Image Library Inventory Replenishment Inventory Tracking Invoice Management Item Management Kitting Landing Pages/Web Forms Layout & Design Loyalty Program Marketplace Integration Media Library Mobile Commerce Multi-Channel Management Multi-Currency Multi-Location Online Catalog Online Store Builder Order Management Order Processing Order Tracking Payment Options Point of Sale (POS) Point of Sale (POS) Integration Pre-built Templates Pricing Management Product Catalog Product Configurator Product Data Management Purchase Order Management Real-Time Data Real Time Editing Real-Time Updates Reporting/Analytics Reporting & Statistics Retail Inventory Management Reviews Management Sales Order Management Sales Reports Sales Trend Analysis Search/Filter Serial Number Tracking Shipping Labels Shopping Cart SKU/UPC Codes Social Media Integration Tagging Template Management Templates Third-Party Integrations User Management Warehouse Management Website Hosting Website Management Workflow Management ## Zoho Commerce Integrations Zoho Inventory Integration rated 4.1 from 10 reviews Stripe Integration rated undefined from -1 review Zoho SalesIQ Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review Zoho PageSense Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review See all 27 integrations ## Zoho Commerce User Reviews Overall Rating 4.3 Ratings Breakdown 5 54% 4 24% 3 22% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.2 Customer support 4.1 Functionality 3.9 aka r. Verified reviewer Information Technology and Services 2-10 employees Used weekly for less than 6 months Review source Reviewed May 2021 Zoho Commerec for simple ecommerce 4 Generally my experience with Zoho commerce is smooth and satisfactory. I would suggest small sized and beginners to go for it for a hands on experience of ecommerce world. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Other similar softwares don't have as much options for customizing as Zoho Commerce has to be honest. Customizations process is easy and simple to proceed with. The addon option for apps little plugins helps get job done without much hassle. Cons: The support is not that great. Support staff themsilves have lack of product knowledge at this point of time. The UI lags a bit with pieces of smal bugs here and there. Vendor Response Hi Aka, Candid reviews like yours help others feel confident about choosing Zoho Commerce, and we appreciate you sharing your experience with Zoho Commerce! Having said that, I'm sorry that you weren't completely satisfied with your experience. Could I request you to please drop us a note at marketing@zohocommerce.com at your convenience with the specifics of your interactions, and we will look into this. Our support team prides itself on its high quality of support, so your feedback will certainly be taken in the right spirit. Regards, Zoho Commerce Marketing Replied November 2022 Read More SS Suneel S. Verified reviewer Retail 2-10 employees Used daily for free trial Review source Reviewed July 2022 Setting up store 4 Support team is very cooperative and go extra mile to help. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: User interface of site builder is very appropriate and simple. Could set up the store in no time despite being a non technical in the field. Very easy to customize the page. This comes along with the options to integrate other Zoho products free of cost which make it complete package. Cons: In visual editor, while changing formatting options, user should be shown the outcome on the relevant page. Reasons for choosing Zoho Commerce Late support. Also complex interface with limited option to customize the page. Reasons for switching to Zoho Commerce Late support. Also complex interface with limited option to customize the page. Vendor Response Hi Suneel, We appreciate you sharing your positive experience with Zoho Commerce regarding the ease of use and the quality of customer support. Genuine feedback plays an essential role in enhancing our product, and I'm happy to share that we've registered your feedback regarding showing a preview of changes when using the Visual Editor with the product team. Regards, Zoho Commerce Marketing Replied November 2022 Read More dC dushyant C. Verified reviewer Marketing and Advertising 11-50 employees Used monthly for more than 2 years Review source Reviewed July 2022 Review as an Agency for e-com clients. 3 We use zoho commerce for testing purpose for our e-com clients. because lack of functionality and creative outlook of website. Slider header, and other elements are not editable. We cant be creative with the website design. After establishing a digital marketing background and initial roadmap for client, we switch from ZC to shopify and Storehippo Ratings Breakdown 4 Ease of use 3 Value for money 2 Customer support 2 Functionality Pros: It is easy to use and simple to understand. Cons: The templates, (Extremely poor designs) No option for product to be zoomed during hover, while this is very basic but necessary feature of every e-com website. Creative limitation due to non availability of code customisation option. We can not create our theme. Reasons for choosing Zoho Commerce We choose zoho commerce only as a testing platform for our new entrants. We never use Zoho commerce when client get established on e-com space. Read More rs roshini s. Verified reviewer Cosmetics 2-10 employees Used daily for more than 2 years Review source Reviewed August 2021 awesome 5 good you can go for it Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: very good e commerce platform high security Cons: Lesser integration of software such as payment gateway Reasons for choosing Zoho Commerce cheap and better technology and an Indian product Reasons for switching to Zoho Commerce easy to integrate and high level security and privacy Vendor Response Hi Roshini, we are delighted to hear you had a 5-star experience running your online store on Zoho Commerce. We are humbled that you have placed your trust in us, and we wish to assure you that our security and privacy practices are built on the foundation of that trust. Your continued support means the world to us! Marketing Team-Zoho Commerce Replied September 2021 Read More HW Howard W. Verified reviewer Wholesale 2-10 employees Used daily for less than 2 years Review source Reviewed July 2021 Working with Zoho Commerce 5 Tech support & management really try hard to make things easier. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We had the best tech support and if like me you do not know how to do something they get on your computer remotely. Cons: Nothing really negative it was all good setting up Zoho Commerce espei Reasons for switching to Zoho Commerce Quickbooks during covid put our pricing up $110 per month and did not care and once with Zoho One it was a new brainer to add commerce Vendor Response Hi Howard, glad to hear you were delighted with the quality of tech support you received from Zoho Commerce for your ecommerce business. We look forward to working with you! Marketing TeamZoho Commerce Replied September 2021 Read More SD Srikanth D. Verified reviewer Food & Beverages 2-10 employees Used daily for less than 6 months Review source Reviewed March 2021 Affordable and yet powerful e commerce platform 4 Overall experience with Zoho commerce is wonderful. I recommend many small and medium sized ecommerce platform owners to try Zoho. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 1) The software is affordable, they give us for free trial for more than 3 months, which is wonderful to play with the software and we decided it is the best one for our needs. 2) Other eCommerce software don't give many options for customizing, but Zoho has many customization options, which are easy to use and you don't need any developer knowledge. 3) Customer care is wonderful and you can expect a quick response almost all the times. Cons: Maybe they can improve the speed of the website for 10% more at least by minimizing the code. Reasons for choosing Zoho Commerce 1) Zoho is inexpensive 2) Zoho gave me more than 4 months to try their product, by the time I got comfort using it and got all my doubts clarified. Vendor Response Hi Srikanth, Thank you for sharing your experience with Zoho Commerce, a platform with all the tools you need to build a website, accept orders, track inventory, process payments, manage shipping, market your brand, and analyze your data. While being easy to use, Zoho Commerce also provides powerful customization options thanks to its powerful site builder and visual editor. We also offer a suitably long trial period to ensure that our users have the time to explore all aspects of our software before purchasing it. Should our users still face any issues, our proactive support team is always happy to help. Concerning your issue with the website speed, I am happy to share that we are constantly optimizing our product, and you should not have any such issues going forward. Regards, Zoho Commerce Marketing Replied November 2022 Read More AB Abhishek B. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 12 months Review source Reviewed July 2022 Not fully satisfied 3 it is not good one it is average software. Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: integration &. automation of software are awesome Cons: it is not too much suitable for retail business need to upgrade offer & promotion features in commerce , inventory and books. item all fields not sync to all software like in finance suit application Reasons for switching to Zoho Commerce integration with offline store & online store Vendor Response Hi Abhishek, We're sorry you weren't completely satisfied with your experience with Zoho Commerce. We appreciate your feedback. Could I request you to please drop us a note at support@zohocommerce.com at your convenience so we can look into this? Our support team is always happy to help! Regards, Zoho Commerce Marketing Replied November 2022 Read More HK Hamza K. Verified reviewer Electrical/ Electronic Manufacturing 2-10 employees Used daily for less than 12 months Review source Reviewed October 2022 Zoho Commerce Review 3 Neutral, i like most of what zoho commerce offers, but we dont see it evolving versus the competition, i