--- title: "Zoho Commerce Software Reviews, Demo & Pricing - 2026" description: "Review of Zoho Commerce Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/multi-channel-ecommerce/zoho-commerce-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Headless eCommerce Software](https://www.softwareadvice.com/ecommerce/headless-comparison/) / Zoho Commerce Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/ecommerce/zoho-commerce-profile/reviews/)[Alternatives](https://www.softwareadvice.com/ecommerce/zoho-commerce-profile/alternatives/) # Zoho Commerce Review From $15-$109/month Free trial 3 plans Wondering if Zoho Commerce is right for your organization? Our Headless eCommerce Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Zoho Commerce 4.3 [(62)](https://www.softwareadvice.com/ecommerce/zoho-commerce-profile/reviews/) Pricing Starting at $15.00 flat rate per month ### About Zoho Commerce Zoho Commerce is a robust ecommerce platform built for businesses that want to launch, manage, and scale online stores with complete control and predictable costs. It brings together storefront creation, inventory management, order processing, payments, shipping, taxes, and marketing in one unified system. Businesses can create professional, mobile-responsive storefronts using customizable themes and a no-code site builder. From managing catalogs and variants to processing secure checkout and fulfilling orders, Zoho Commerce simplifies the operational complexity of running an online store. Unlike plugin-heavy platforms, Zoho Commerce includes essential ecommerce capabilities out of the box. It runs on Zoho’s reliable cloud infrastructure with free hosting and SSL, charges 0% transaction fees, and includes enterprise-grade security and privacy controls by design. Zoho Commerce supports both B2C and B2B ecommerce workflows, including customer-specific pricing and catalogs. Built-in SEO tools, promotions, analytics, and automation help businesses attract customers, increase conversions, and scale efficiently. With native integrations across inventory, accounting, CRM, marketing, a... nd customer support, Zoho Commerce connects ecommerce with the rest of the business—providing end-to-end visibility and a scalable foundation for long-term growth. Do you work for Zoho Commerce? [Manage this product listing](https://www.g2.com/products/zoho-commerce/claim_requests/new?auto=true) Wondering if Zoho Commerce is right for your organization? Our Headless eCommerce Software selection experts can help you in 15 minutes or less. ## Zoho Commerce User Interface ## Popular Zoho Commerce Alternatives Main Product Zoho Commerce 4.3 [(62)](https://www.softwareadvice.com/ecommerce/zoho-commerce-profile/reviews/) Ratings Breakdown - 4.35Ease of use - 4.20Value for money - 4.17Customer support - 3.94Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Shopify](https://www.softwareadvice.com/retail/shopify-profile/) 4.5 [(6722)](https://www.softwareadvice.com/retail/shopify-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.29Value for money - 4.35Customer support - 4.43Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Wix](https://www.softwareadvice.com/crm/wix-profile/) 4.4 [(10799)](https://www.softwareadvice.com/crm/wix-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.22Customer support - 4.27Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [WooCommerce](https://www.softwareadvice.com/inventory-management/woocommerce-profile/) 4.5 [(1054)](https://www.softwareadvice.com/inventory-management/woocommerce-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.61Value for money - 3.98Customer support - 4.45Functionality Pricing Available upon request Get Price Alternative Product [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) 4.6 [(3432)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.31Value for money - 4.37Customer support - 4.31Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [PrestaShop](https://www.softwareadvice.com/ecommerce/prestashop-profile/) 4.3 [(332)](https://www.softwareadvice.com/ecommerce/prestashop-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.43Value for money - 3.89Customer support - 4.24Functionality Pricing Available upon request Get Price ## Zoho Commerce Pricing and Plans Starting price: $15.00 per month Free Trial Free Version Starter $15.00 flat rate, per month Plan includes: - Product cataloging - Inventory management - Payments & Shipping - Analytics & Reporting - Service items - Returns - Abandoned cart management - Product Filters - Responsive Website Builder - Unlimited Bandwidth Read More Professional $49.00 flat rate, per month Plan includes: - Everything in Starter + - Up to 200 Campaign Pages - Unmetered Customer Accounts - Wishlist & Save For Later - Multi-currency Checkout - Loyalty program - Automatic discounts - Social selling - Advanced Coupons - Assembly/ Kit items Read More Premium $109.00 flat rate, per month Plan includes: - Advanced Automation & API - Everything in Starter and Professional + - 0% transaction fee - Up to 500 Campaign Pages - Price List - 3 Inventory locations - Request for Quote - Custom modules - Serial number and Batch tracking - Credit Limit for B2B customers Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zoho Commerce Features - Popular features found in Headless eCommerce API Content Management Customer Touchpoints De-Coupled Front & Back Ends Web/Mobile App Development - More features of Zoho Commerce Abandoned Cart Saver Access Controls/Permissions Accounting Integration Activity Dashboard Alerts/Notifications Campaign Management Catalog Creation Catalog Management Categorization/Grouping Channel Management Content Library Credit Card Processing CRM Cross Selling Functionality Custom Domains Customer Accounts Customer Database Customer Management Customizable Branding Customizable Fields Customizable Templates Customization Data Import/Export Data Security Data Storage Management Data Synchronization Design Management Discount Management Document Management Document Storage Drag & Drop eCommerce Management Electronic Payments Email Marketing For Small Businesses Generative AI Image Library Inventory Management Inventory Replenishment Inventory Tracking Invoice Management Item Management Kitting Landing Pages/Web Forms Layout & Design Loyalty Program Marketplace Integration Media Library Mobile Access Mobile Commerce Multi-Channel Management Multi-Channel Marketing Multi-Currency Multi-Location Multi-Store Online Catalog Online Store Builder Order Management Order Processing Order Tracking Payment Options Point of Sale (POS) Point of Sale (POS) Integration Pre-built Templates Pricing Management Product Catalog Product Configurator Product Data Management Promotions Management Purchase Order Management Real-Time Data Real Time Editing Real-Time Updates Reporting/Analytics Reporting & Statistics Retail Inventory Management Returns Management Reviews Management Sales Order Management Sales Reports Sales Trend Analysis Search/Filter SEO Management Serial Number Tracking Shipping Labels Shipping Management Shopping Cart SKU/UPC Codes Social Media Integration Tagging Template Management Templates Third-Party Integrations User Management Warehouse Management Website Hosting Website Management Workflow Management ## Zoho Commerce Integrations Zoho Inventory Integration rated 4.1 from 10 reviews Stripe Integration rated undefined from -1 review Zoho SalesIQ Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review Zoho PageSense Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review See all 26 integrations ## Zoho Commerce User Reviews ## Zoho Commerce customer ratings - Overall rating: 4.3/5 - Total reviews: 62 ### Rating distribution - 5 stars: 34 reviews (55%) - 4 stars: 15 reviews (24%) - 3 stars: 13 reviews (21%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.2/5 - Customer support: 4.2/5 - Functionality: 3.9/5 --- ### Innow8's Feedback - Overall rating: 5/5 - Reviewer: Deeppak G. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, the experience with Zoho Commerce has been good, especially in terms of integrations and ease of management. However, there is still room for improvement. Key features such as a streamlined quotation creation process and allowing customers to directly download PDFs should be added. Expanding shipping integrations (e.g., Blue Dart) would also enhance functionality. Additionally, implementing mandatory SKU generation with auto-numbering in sequence would improve inventory management. Some features, like the Zoho Slider, require better stability, and the platform would benefit from more modern and flexible theme options. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Zoho Commerce seamlessly integrates with Zoho Books and Zoho CRM, along with multiple shipping options, creating a unified ecosystem for business operations. It also offers its own built-in payment solution, eliminating the need for third-party tools. All these features come together as a one-click solution, simplifying processes and saving time. With everything accessible through a single dashboard, even the CEO can easily monitor and manage the entire business—this is the true beauty of Zoho. #### Cons We have repeatedly requested the Zoho team to develop a simpler and more efficient Quote workflow—specifically enabling easy quotation creation and allowing customers to directly download PDFs—which is essential for businesses like ours where we handle a high volume of large, customized quotations. However, despite multiple follow-ups, this requirement has not yet been addressed by the development team, making the quoting process less streamlined than expected. Additionally, features like mandatory SKU creation with auto-generated sequential numbering are still missing, which creates challenges in maintaining proper product organization and inventory consistency. #### Reasons for choosing Zoho Commerce We wanted direct integration with Zoho Books #### Reasons for switching to Zoho Commerce We wanted direct integration with Zoho Books --- ### Casamia fabrics - Overall rating: 5/5 - Reviewer: Nafis S. - Verified reviewer: Yes - Industry: Textiles - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to set up and integration with zoho books and inventory #### Cons More options of website templates need to be provided #### Reasons for choosing Zoho Commerce InTEGRATION WITH ZOHO BOOKS AND INVENTORY WHICH OUR ORGANISATION WAS ALREADY USING #### Vendor response Hi Nafis, Thank you for this 5-star review! There's nothing like seeing a great review on our page. We are happy to know that you are enjoying Zoho Commerce's seamless integration with Zoho Inventory and Zoho Books and the ease of setup on our platform. This is precisely what makes Zoho Commerce an excellent fit for the textile industry. You will also be delighted to know that we are working on increasing the quality and number of our free designer website templates, which should be out soon. Regards, Zoho Commerce Marketing Replied November 2022 --- ### Review as an Agency for e-com clients. - Overall rating: 3/5 - Reviewer: dushyant C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered We use zoho commerce for testing purpose for our e-com clients. because lack of functionality and creative outlook of website. Slider header, and other elements are not editable. We cant be creative with the website design. After establishing a digital marketing background and initial roadmap for client, we switch from ZC to shopify and Storehippo #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros It is easy to use and simple to understand. #### Cons The templates, (Extremely poor designs) No option for product to be zoomed during hover, while this is very basic but necessary feature of every e-com website. Creative limitation due to non availability of code customisation option. We can not create our theme. #### Reasons for choosing Zoho Commerce We choose zoho commerce only as a testing platform for our new entrants. We never use Zoho commerce when client get established on e-com space. --- ### Recognize this great tool called Zoho Commerce. - Overall rating: 5/5 - Reviewer: Aman G. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Quiet honestly, this time with Zoho Commerce, Zoho has win our hearts. The program is such a powerful tool with ease of access. Developers have done a great job really. The best part is the customer service. I have met this girl [SENSITIVE CONTENT] and a lad named[ SENSITIVE CONTENT]. Both of them have proved to be an excellent customer support representatives with required patience, skills and required knowledge of the product. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of access for starters. Compatible with all Zoho One programs that we use. #### Cons Ease of access, like I stated before. It consists of almost every feature that we required to run our business which is really great. #### Reasons for choosing Zoho Commerce Because we have been using Zoho One products so wanted to test the ease of access and features using Zoho Commerce. #### Reasons for switching to Zoho Commerce Because we have been using Zoho One products so wanted to test the ease of access and features using Zoho Commerce. #### Vendor response Hi Aman, "Recognize this great tool called Zoho Commerce." - your words of praise just made our day! While ease of use and seamless integrations are the well-known USPs of Zoho Commerce, I am also delighted that our support team was able to sort out all your issues to your satisfaction. I will ensure to pass on your compliments to them - it would also make their day! We look forward to a long and fruitful relationship. Regards, Zoho Commerce Marketing Replied November 2022 --- ### Setting up store - Overall rating: 4/5 - Reviewer: Suneel S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Support team is very cooperative and go extra mile to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User interface of site builder is very appropriate and simple. Could set up the store in no time despite being a non technical in the field. Very easy to customize the page. This comes along with the options to integrate other Zoho products free of cost which make it complete package. #### Cons In visual editor, while changing formatting options, user should be shown the outcome on the relevant page. #### Reasons for choosing Zoho Commerce Late support. Also complex interface with limited option to customize the page. #### Reasons for switching to Zoho Commerce Late support. Also complex interface with limited option to customize the page. #### Vendor response Hi Suneel, We appreciate you sharing your positive experience with Zoho Commerce regarding the ease of use and the quality of customer support. Genuine feedback plays an essential role in enhancing our product, and I'm happy to share that we've registered your feedback regarding showing a preview of changes when using the Visual Editor with the product team. Regards, Zoho Commerce Marketing Replied November 2022 --- ### awesome - Overall rating: 5/5 - Reviewer: roshini s. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered good you can go for it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very good e commerce platform high security #### Cons Lesser integration of software such as payment gateway #### Reasons for choosing Zoho Commerce cheap and better technology and an Indian product #### Reasons for switching to Zoho Commerce easy to integrate and high level security and privacy #### Vendor response Hi Roshini, we are delighted to hear you had a 5-star experience running your online store on Zoho Commerce. We are humbled that you have placed your trust in us, and we wish to assure you that our security and privacy practices are built on the foundation of that trust. Your continued support means the world to us! Marketing Team-Zoho Commerce Replied September 2021 --- ### Working with Zoho Commerce - Overall rating: 5/5 - Reviewer: Howard W. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Tech support & management really try hard to make things easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We had the best tech support and if like me you do not know how to do something they get on your computer remotely. #### Cons Nothing really negative it was all good setting up Zoho Commerce espei #### Reasons for switching to Zoho Commerce Quickbooks during covid put our pricing up $110 per month and did not care and once with Zoho One it was a new brainer to add commerce #### Vendor response Hi Howard, glad to hear you were delighted with the quality of tech support you received from Zoho Commerce for your ecommerce business. We look forward to working with you! Marketing TeamZoho Commerce Replied September 2021 --- ### Affordable and yet powerful e commerce platform - Overall rating: 4/5 - Reviewer: Srikanth D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Overall experience with Zoho commerce is wonderful. I recommend many small and medium sized ecommerce platform owners to try Zoho. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1) The software is affordable, they give us for free trial for more than 3 months, which is wonderful to play with the software and we decided it is the best one for our needs. 2) Other eCommerce software don't give many options for customizing, but Zoho has many customization options, which are easy to use and you don't need any developer knowledge. 3) Customer care is wonderful and you can expect a quick response almost all the times. #### Cons Maybe they can improve the speed of the website for 10% more at least by minimizing the code. #### Reasons for choosing Zoho Commerce 1) Zoho is inexpensive 2) Zoho gave me more than 4 months to try their product, by the time I got comfort using it and got all my doubts clarified. #### Vendor response Hi Srikanth, Thank you for sharing your experience with Zoho Commerce, a platform with all the tools you need to build a website, accept orders, track inventory, process payments, manage shipping, market your brand, and analyze your data. While being easy to use, Zoho Commerce also provides powerful customization options thanks to its powerful site builder and visual editor. We also offer a suitably long trial period to ensure that our users have the time to explore all aspects of our software before purchasing it. Should our users still face any issues, our proactive support team is always happy to help. Concerning your issue with the website speed, I am happy to share that we are constantly optimizing our product, and you should not have any such issues going forward. Regards, Zoho Commerce Marketing Replied November 2022 --- ### Not fully satisfied - Overall rating: 3/5 - Reviewer: Abhishek B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered it is not good one it is average software. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros integration &. automation of software are awesome #### Cons it is not too much suitable for retail business need to upgrade offer & promotion features in commerce , inventory and books. item all fields not sync to all software like in finance suit application #### Reasons for switching to Zoho Commerce integration with offline store & online store #### Vendor response Hi Abhishek, We're sorry you weren't completely satisfied with your experience with Zoho Commerce. We appreciate your feedback. Could I request you to please drop us a note at support@zohocommerce.com at your convenience so we can look into this? Our support team is always happy to help! Regards, Zoho Commerce Marketing Replied November 2022 --- ### Zoho Commerce Review - Overall rating: 3/5 - Reviewer: Hamza K. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Neutral, i like most of what zoho commerce offers, but we dont see it evolving versus the competition, i