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> Reviews of Sumsub. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sumsub is a good fit for you!

Source: https://www.softwareadvice.com/multi-factor-authentication/sumsub-kyc-aml-platform-profile/reviews

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Sumsub Reviews

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[Overview](https://www.softwareadvice.com/multi-factor-authentication/sumsub-kyc-aml-platform-profile/)

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# Sumsub Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(51)

4

(17)

3

(2)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.5

Value for money

4.8

Functionality

4.6

* * *

### Pros

"The relationship with sumsub leverages our compliance system, having reliable and fast results that allow us to grow day by day."

"We got the Web SDK up and running in a staging environment in less than an afternoon."

"The documentation is top-notch."

### Cons

"Before integrating them, we were manually reviewing a large percentage of documents, which slowed down our user onboarding significantly."

"Sometimes support team requires too much time to answer some questions."

"Sometimes the face validation is a bit annoying when the user needs to turn around the head to complete the step."

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Sumsub Reviews, Pros and Cons - 2026 Software Advice