All CemeteryFind Reviews

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Cory

Non-Profit Organization Management, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

They digitizing our paper records and updating our old computer records simple and easy.

Ease of Use, anywhere access

PROS

The biggest advantage is the cloud based platform. All f our records are now stored on site but also in a secure location where natural disaster, fire, flood or whatever might happen to our office, can't cause a loss of such vital documentation. The added benefit to the cloud based platform is being able to have anywhere access from my smartphone, which makes gathering information in the field a snap and saves time consuming and costly return trips to the office to gather information. Everything is at our fingertips anytime and anywhere now

CONS

The things that I haven't liked about the software i have voiced concerns about already and Cemetery Find actually altered the software to meet my particular concerns each time. Not being able to search by dates is the only unresolved issue, you can organize the list starting at the earliest or latest year but no search. They say that the several different date formats that we have in our records make it impossible to do, and that makes sense. It is still better than cards, which we could never search by anything but lot owner name.

Mike

Government Administration, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

I'm a cemetery trustee and our town has been using CemeteryFind for almost 5 years.

It took our management of our municipal cemeteries to the next step, from index cards and paper maps. It made our job as cemetery trustees so much easier because we can access the data from home, from work, etc. and not have to schedule a trip to Town Hall. It also gives us the opportunity to build on features the software supports as our budget can afford.

PROS

The subscription is online and I can access it anywhere with my iPhone or laptop if I have interment or cellular coverage. We have pdf maps of our cemeteries loaded which facilitates emailing information to families and funeral homes. When we started with CemeteryFind uploaded our data, doing the best they could to have it fit into the CF fields.

CONS

The ability to print of information appears to be limited, though I frequently make screen shot copies and paste them into a Word document when doing research. I could be I still do not know how to use all the attributes of the program.

Vendor Response

Additional print features are added to new accounts and we are going back to existing accounts to add them. Valuable input. Thank you!

Replied February 2018

Lori

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

I have been using this for a few years now and love it

PROS

This software is user friendly for not only as an administrator but for the general public. The Funeral Directors also like this program for when they are with families wanting to know if there is room for another burial or just for a section and lot. I also like that I can keep sections like place of death and cause of death private from the general public. The support staff is always quick in responding and helping or fixing what I needed. They can also customize some of the fields to my specific needs. I would highly recommend this software.

CONS

Once in a while it runs slow when it is backing up. But other than that I haven't had any problems with the software or the support staff

Mary Anne

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Very positive experience, from scanning the records to implementing the on-line mapping.

PROS

Easy to use, and Boston Computer Scanning staff is able to customize (when necessary) to fit Cedar Hill's needs. Our original paper records are now backed up on our file server, with a weekly copy kept off-site.

CONS

I don’t like that our on-line records were copied and published on Find-A-Grave. Neither Cedar Hill nor Boston Computer Scanning/CemeteryFind had given permission for anyone to use our records in this fashion.

Vendor Response

In 2016 we changed our public search to allow the public to search one burial name at a time so the entire list can no longer be copied. We thank Cedar Hill Cemetery for bringing this to our attention.

Replied February 2018

Patricia

Government Administration, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

We are ready to go live and confident our records hold true.

Easier lookup of burial information. I forgot to mention it would be VERY helpful to be able to look up a lot or grave by owner as well as burial name. Sometimes they are different.

PROS

Easily accessible to partners and community. Mapping is clear. Appreciate the quick turnaround time when extending data base. Looking forward to including MHC grave marker records and digital photos for historic markers pre 1915. Hope the software can showcase these historic markers well enough to diminish calls from researchers.

CONS

Lack of nimbleness in retrieving records that might be one or two characters off. Having a split screen that would allow record research while mapping is showing.

Vendor Response

There is a "Use wildcard pattern" button to search misspelled names for burial, owner and lot. Lot can be searched within Burial Search. Lot Owner and Lot can be searched in Lot Management tab. We will call contact you to explain these and to see how to address further needs. Thank you fort this important input.

Replied February 2018

Daniel

Government Administration, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Ted Dooling and the rest of the Boston Computer Scanning team made our project implementation easy.

Fast and easy to use and a smart source of receiving feedback!

PROS

The software has high functionality and is easy to use. It has made researching burials simple and allows for immediate responses to individuals requests for information. The reporting feature and export of data has simplified our distribution of information to residents and co-workers, as well as, historical researchers. Staff has become more involved due to the ease of use of the CemeteryFind software and now immerse themselves into cemetery related projects.

CONS

I suppose that I will say that the pages throughout the software are rather bland. Perhaps I have not looked into the possibility of adding background pictures on each of the software's landing pages, in an effort enhance the research experience, but having more visual stimulus on the pages would be beneficial.

Vendor Response

The "bland" pages are somewhat intentional so the program is light and fast and works well on portable devices such as phones, tablets as well as desktop PC's. Thank you for this valuable input.

Replied February 2018

Kim

Government Administration, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

Boston Computer Scanning got us to the next level in terms of getting our cemetery data online.

Our cemetery data is now safely scanned and stored in the cloud. Cemetery Find makes it easy for the staff and public to access our cemetery records.

PROS

BCS did a great job scanning our lot cards and joining them to burial records despite our inconsistent lot naming convention. The software is easy for staff to use in the office and in the field. It continues to save staff time and makes responding to inquiries from the public easy.

CONS

The mapping doesn't integrate well with our GIS. Adding new lots isn't easy, though adding burials to existing lots is.

Vendor Response

The reference to: "adding new lots isn't easy" is in regards to a cemetery where existing lots are already mapped in CemeteryFind, and a new section of lots needs to be added. To add newly mapped lots a properly designed map is required from customer. CemeteryFind map is then edited to include the new section of lots. There is a cost to draw in the new section of lots. Selling an existing mapped lot does not require this effort. Simply choose the lot and enter new owner information.

Replied February 2018

Donna

Government Relations, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

I use this on a daily basis. Its easy to use and does the job.

Helpful when looking up a name. Different ways to search

PROS

I like the fact that it is user friendly. You can search a person different ways or just by section and lot which is very useful.

CONS

I wish there was a different way to edit the lot cards. Editing should be just as easy as adding a name.

Vendor Response

Lot cards are scanned pdf images that can now be edited with Adobe Acrobat Pro.

Replied February 2018

Kathleen

Publishing, 1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2020

Research tool

It’s been over 155 years since the end of the Civil War and yet, the connections I’ve made through this service to hear the personal anecdotes and Share a glimpse into the lives of soldiers buried in my hometown is breathtaking. It’s a researcher’s gold.

PROS

I was made aware of this tool around Memorial Day, when a reader of mine said she had discovered her great great grandfather was buried at Woodlawn National Cemetery in my hometown. She asked me to take a photo of his plot since she lived far away. Since then, I have connected with others who’s ancestors died in the Confederate POW camp and are buried here—all because of this amazing software. They found their relatives/roots, and I found connections to them to share their family history, which has been an invaluable tool in my book research.

CONS

I’m sorry I didn’t know of this software sooner. To be able to find my own loved ones‘ final resting places, or to connect with primary resources in my research of hometown history.

Diane

Government Administration, 51-200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2020

finding cemetery info

Handling worn ,delicate. Faded documents always with care a big concern. Old documents even c lipped or stapled can be scanned easily by team when setting up program at your site.

PROS

mapping , useful for record keeping correcting errors or missing information, leading to backed up accuracy

CONS

This was used to locate a grave. Many are interested in genealogy of family members. Veterans, but program offers much more with scanning. Locations finding. And customize assistance with your cemetery. No comments on least liked features at this time.

stephanie

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

Great software nice to have information in one site rather than various spreadsheets and folders

organization and preservation of information

PROS

The map feature is very helpful and to have all the information related to cemetery sales, burials, etc., at our fingertips is very useful and a time saver!

CONS

The software is helpful and it just takes some frequent use and redundancy to get familiar with all the different fields.

Mason

Food Production, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Cemetery made easy

I have always had great results

PROS

Easy to find my lost loved ones in the bigger cemeteries

CONS

There really isn't much bad to say about this software

Craig

Government Administration, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

Cemetery Find offers a great product and an affordable price.

PROS

Easy of use, the interface is user friendly and intuitive. Customer service is great and the staff a very responsive to our requests.

Martha

Facilities Services, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

CemeteryFind

By making burial data available online to the public, we save time for cemetery employees who typically supply this information by mail, and at the same time provide an easy and fast way for researchers to obtain the info they need.

PROS

It's very useful for individuals looking to confirm family members in a genealogical search.

CONS

The process of converting the scanned information from cemetery records and checking for transcription errors can be time consuming. Well worth it in the end though.

Showing 1 - 14 of 14 Reviews