Artwork Archive vs CatalogIt

RATING:

4.9

(80)

Artwork Archive has 80 reviews and a rating of 4.94 / 5 stars vs CatalogIt which has 48 reviews and a rating of 4.94 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (80)
4.9 (48)
Ease-of-Use
5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
April 24, 2024
May 8, 2024
Pros/Cons
  • Pros

  • I cannot say enough great things about their customer service and support. It is timely, comprehensive and delivered with an unexpected level of friendly interactions.
  • Also, customer service has been excellent. All of my concerns have been addressed quickly, including a change to the functionality that was made for me personally as a single user.
  • Cons

  • The editions feature was initially confusing, but that was user error. The staff has been helpful in answering any questions I have.
  • The extent of user customization is somewhat limited.
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  • Pros

  • They get back to me so quickly, and with great suggestions. This software has just about everything I need for collections management, and nothing I don't.
  • Love QR codes for exhibits. LOVE THE COSTUMER SUPPORT.
  • Cons

  • Though I understand selecting all risked not being intentional about what you were selecting and possibly loosing data when bulk editing.
  • Limited on how you can print labels, Not able to store music or audio files in the app itself.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos