# Tessitura Software Reviews, Demo & Pricing - 2026

> Review of Tessitura Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/museum/tessitura-profile

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Tessitura

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Overview

[Reviews](https://www.softwareadvice.com/crm/tessitura-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/tessitura-profile/alternatives/)

# Tessitura 2026: Benefits, Features & Pricing

Wondering if Tessitura is right for your organization?

Our Museum Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Tessitura

4.1

[(36)](https://www.softwareadvice.com/crm/tessitura-profile/reviews/)

Pricing

Pricing available upon request

### About Tessitura

Tessitura helps arts and culture organizations grow revenue, deepen relationships and streamline operations by bringing CRM, ticketing, fundraising, marketing, memberships and admissions into one powerful platform. With everyone working from a single constituent record, teams spend less time reconciling data and more time acting on it, whether that’s improving conversions, increasing donor retention or personalizing outreach.

Designed for theaters, museums, performing arts centers and cultural attractions, Tessitura supports complex ticketing, digital memberships, online giving and multichannel campaigns, all backed by real‑time data that point teams toward their next best action. As a mission‑driven nonprofit with 24/7 support and a worldwide community of 800+ organizations, Tessitura gives buyers not just software, but a long‑term partner focused on helping them achieve sustainable growth and deliver exceptional customer experiences.

Wondering if Tessitura is right for your organization?

Our Museum Software selection experts can help you in 15 minutes or less.

## Tessitura User Interface

## Popular Tessitura Alternatives

Main Product

Tessitura

4.1

[(36)](https://www.softwareadvice.com/crm/tessitura-profile/reviews/)

Ratings Breakdown

-   3.17Ease of use
-   3.68Value for money
-   4.11Customer support
-   3.94Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)

4.5

[(4463)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.29Value for money
-   4.39Customer support
-   4.36Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

4.3

[(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.29Value for money
-   4.08Customer support
-   4.27Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/)

4.8

[(596)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.79Value for money
-   4.80Customer support
-   4.69Functionality

Pricing

Starting at $250.00 per month

Get Price

Alternative Product

[Ploomes CRM](https://www.softwareadvice.com/product/449937-Ploomes/)

4.9

[(439)](https://www.softwareadvice.com/product/449937-Ploomes/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.66Value for money
-   4.69Customer support
-   4.79Functionality

Pricing

Starting at $22.00 per month

Get Price

## Tessitura Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Tessitura Features

-   Popular features found in Museum
    
    Contact Management
    
    Digital Asset Management
    
    Event Management
    
    Fundraising Management
    
    Gift Shop POS
    
    Inventory Management
    
    Membership Management
    
    Product Catalog
    
    Ticketing
    
-   More features of Tessitura
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    API
    
    Attendance Tracking
    
    Barcode/Ticket Scanning
    
    Budgeting/Forecasting
    
    Campaign Analytics
    
    Campaign Management
    
    Confirmations/Reminders
    
    Contribution Tracking
    
    Credit Card Processing
    
    CRM
    
    Cross Selling Functionality
    
    Customer Data Management
    
    Customer History
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Dashboard
    
    Data Import/Export
    
    Data Security
    
    Discount Management
    
    Document Storage
    
    Donation Management
    
    Donor Management
    
    Electronic Payments
    
    Email Templates
    
    Event Calendar
    
    Forecasting
    
    For Museums
    
    For Nonprofits
    
    GDPR Compliance
    
    Goal Setting/Tracking
    
    Interaction Tracking
    
    Kiosk Ticketing
    
    Member Database
    
    Mobile Giving
    
    Mobile Ticketing
    
    Multi-Event
    
    Multi-Location
    
    Online Forms
    
    Online Ticketing
    
    Onsite Ticketing
    
    Order Processing
    
    Payment Processing
    
    Pledge Management
    
    Point of Sale (POS)
    
    Predictive Analytics
    
    Print-at-Home
    
    Promotions Management
    
    Real-Time Reporting
    
    Recurring Giving
    
    Recurring/Subscription Billing
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reserved Seating
    
    Sales Reports
    
    Season Tickets
    
    Seating Map
    
    Segmentation
    
    Surveys & Feedback
    
    Task Management
    
    Third-Party Integrations
    
    Ticket Reservations
    
    Website Management
    

## Tessitura Integrations

Loqate

Integration rated undefined from -1 review

SalesVu

Integration rated undefined from -1 review

Momentus Technologies

Integration rated undefined from -1 review

CampDoc

Integration rated undefined from -1 review

ArtifaxEvent

Integration rated undefined from -1 review

Queue-it Virtual Waiting Room

Integration rated undefined from -1 review

See all 18 integrations

## Tessitura User Reviews

Overall Rating

4.1

Ratings Breakdown

5

39%

4

36%

3

19%

2

3%

1

3%

Secondary Ratings

Ease of Use

3.2

Value for money

3.7

Customer support

4.1

Functionality

3.9

VR

Verified

Reviewer

Music

201-500 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

Essential ticketing software for Arts venues

4

Runs the entire CRM and ticketing solution for the organisation.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Company fully understands the requirements of the industry that it is targeting. There is an excellent community with end users willing to engage and help each other.

Cons:

Requires quite a lot of resource to manage and maintain in terms of staff and hardware. Would hope to see this improve in coming releases and perhaps a shift to a cloud implementation.

Read More

MM

Matt M.

Verified reviewer

Consumer Services

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed May 2025

Tessitura - Pretty Good

4

Overall, Tessitura satisfied about 80% of my daily box office needs. That is still higher than other theatre ticketing software but not enough to justify it's high cost

Ratings Breakdown

4

Ease of use

2

Value for money

3

Customer support

4

Functionality

Pros:

Tessitura is a decent ticketing software and having worked with many other theatre ticketing programs it might be the best. That is, however, faint praise

Cons:

Cost is very high and prohibitive for smaller venues. Larger venues and/or theatres with major donors most likely will be the only ones able to afford Tessutura

Read More

BL

Brian L.

Verified reviewer

Performing Arts

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed September 2024

Tessitura Review

3

I like how it is easy to learn the system. But I wish some payments take fewer steps to do the debit/credit or cash transaction. Opening the report, I wish it was already opened by the time we opened the application, instead of opening a report and then closing it before you leave.

Ratings Breakdown

3

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

I liked how it was easy to use. The system has a security page where you log in. The style looks very separate which means that getting the information looks like a Windows 95 style. The tabs are functional and usage is fine to look for a show.

Cons:

It has had some technical problems from the start. The database is really old, I cannot find the patron with its search bar. You have to search by first name. Also, the payment takes too many steps when it should be reached quicker to pay.

Read More

VR

Verified

Reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Great

5

Ratings Breakdown

3

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Tessitura is definitely the most popular in the nonprofit arts industry. It's ticketing and fundraising features are integrated and allows for a full constituent report.

Cons:

Lately, the software seems outdated. Unlike Raiser's Edge, Tessitura demands a full training to know the ins and outs of the software. It's not the most user-friendly software out there.

Read More

VR

Verified

Reviewer

Used daily for less than 12 months

Review source

Reviewed January 2018

I've been using Tessitura for a few months and I enjoy the ability to learn new functions every day.

5

Ratings Breakdown

4

Ease of use

5

Value for money

3

Customer support

5

Functionality

Pros:

There are so many functions to learn about this software that I always am excited to learn. Tessitura gives you so much information so many forms that it's insane on what this software can hold.

Cons:

It is a bit complicated and you do need a specialist if you want to really learn how to fully utilize the software.

Read More

VR

Verified

Reviewer

Performing Arts

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed February 2018

Tessitura is an easy to use fundraising and ticketing software system that I would reccomend

3

Ratings Breakdown

3

Ease of use

4

Value for money

2

Customer support

4

Functionality

Pros:

Ease of use in the ticketing function. One is able to see and use a seat map in real time to place and track orders. These orders are then linked to the constituents account where you can track the moves management of a particular donor and see their giving history.

Cons:

Does not have the full capacity of moves management as seen in Raiser's Edge NXT but has a better ticketing and box office functionality. A better database for those who own their own performance venue and have a larger marketing than development team. Not ideal for someone who is focused on development first.

Read More

VR

Verified

Reviewer

Performing Arts

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed October 2017

An incredibly robust ticketing and seating software

4

Ratings Breakdown

3

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Tessitura allows you to input and seat based on your own theater's house model. I like that there's a visual layout you can view to see which seats are taken and what kind of ticket they're purchased under.

Cons:

Tessitura is a large and complicated software. I'm not even aware of all of the things it can do. It's a true learning process and companies may choose how deep down the rabbit hole they'd like to go: using it lightly or going so far as to send members of their theater to the huge Tessitura conference once a year.

Read More

VR

Verified

Reviewer

Writing and Editing

Self-Employed

Used other for less than 2 years

Review source

Reviewed May 2019

Art Organization Zeus

5

Every arts organization uses Tessitura for a reason. All encompassing, it's reach is impressive, limited only by its users organization.

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

For donor organization, easy and effective with a wide range of tracking.

Cons:

Ugh, ok, repeat entries were the scourge of my job. So its effectiveness definitely depends on the team who uses it. I wish there were an option for Tessitura to regularly compare possible multiple entries to combine.

Read More

Liam C.

Verified reviewer

Entertainment

201-500 employees

Used monthly for less than 6 months

Review source

Reviewed September 2018

Tessitura Basics

5

Ratings Breakdown

4

Ease of use

5

Functionality

Pros:

Tessitura is a fantastic software that helps me to track and process huge amounts of data.

Cons:

Because the work I do on Tessitura is relatively simple (tracking constituent information and processing tickets) at times the software feels more complex than it needs to be.

Read More

VR

Verified

Reviewer

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed October 2017

I enjoyed this software immensely, but because, but it can be slow to pick up.

5

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

It is SO big. The number of features is really excellent, and I am constantly amazed at the breadth of functionality.

Cons:

Unfortunately, the sheer number of functions can prove daunting, often. At times, it is not always intuitive, but I eventually get around to understanding.

Read More

Showing 1 - 10 of 36 Reviews

[See All Reviews](https://www.softwareadvice.com/crm/tessitura-profile/reviews/)

## Tessitura Popular Comparisons

[Salesforce Sales Cloud vs Tessitura](https://www.softwareadvice.com/compare/2764-Salesforce/vs/267113-tessitura/)[HubSpot CRM vs Tessitura](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/267113-tessitura/)[Zoho CRM vs Tessitura](https://www.softwareadvice.com/crm/tessitura-profile/vs/zoho-crm/)[Kylas Sales CRM vs Tessitura](https://www.softwareadvice.com/marketing/kylas-profile/vs/tessitura/)[Ploomes CRM vs Tessitura](https://www.softwareadvice.com/compare/267113-tessitura/vs/449937-Ploomes/)[Bigin by Zoho CRM vs Tessitura](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/tessitura/)[NetSuite vs Tessitura](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/vs/tessitura/)

[Compare All Alternatives](https://www.softwareadvice.com/crm/tessitura-profile/alternatives/)

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