Veevart

RATING:

4.9

(25)

About Veevart

Veevart is a Salesforce-based all-in-one platform for museums and cultural institutions to engage with their audience, optimize their operations saving time, increase efficiency and achieve better results in order to create wildly successful nonprofits and cultural institutions. Veevart is innovation, service, and results for cultural institutions. Some or four features are CRM (visitors, donors, membership management), Fundraising, Ticketing, POS for your Front desk operations, Gift shop application, Rentals management, Collection management, and more features that fit the need for your cultural institution.

Veevart Pricing

Our pricing depends on the number of users, members, and visitation Contact us for a quick demo and estimate, we would love to talk to you!

Starting price: 

$135.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Take control of your Ticket, Membership, manage constituents and all the features you need for your Museum or Cultural Institution
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Veevart Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Veevart

1 - 5 of 25 Reviews

User Profile

Letizia

Verified reviewer

Museums and Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Incredible Software with Wonderful Customer Service

Because of Veevart, MOFAD now has an organized and streamlined database that allows us to track everything from donors to attendees. We no longer need to use work arounds in order to achieve our ticketing needs, and we don't need to look to other services for fundraising campaign pages. The Veevart team continue to go above and beyond for us, and we are so grateful for their commitment to a great product.

PROS

More than anything, the customer service Veevart provides is second to none. We have asked for several new features to be put into development and they always jump to accommodate. If you need to speak with someone directly, there is no need to sit on the phone listening to hold music, as your personal contact will always be there to help.

CONS

No software is perfect, and of course there are always things that can be improved. We are looking forward to Veevart's upcoming updates to gala management, discount code limits, and even some of the functionalities that we specifically requested like ticketing add-ons.

Reason for choosing Veevart

Veevart was the most user-friendly system that we had demoed to us, and it best fit with our needs. While others claimed that they could "find ways to make the system work for us," Veevart was already there.

Reasons for switching to Veevart

We switched to Veevart because we needed a user-friendly way to manage our timed ticketing capacities (in the past we were creating individual events for each one). Veevart has far from exceeded our expectations, as in addition to their great timed ticketing they allow us to easily manage school group visits and other programs and events. More than anything, their biggest value is that they continue to make incredible improvements and they clearly value their customers.

Lisa

Museums and Institutions, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

First Year Using Veevart

The account executive and support team have been fully engaged, responsive and solution-oriented to deal with across all phases of the lifecycle. We paid extra for support to and it was worth it. The monthly advance live training is appreciated. Overall, we are very satisfied with our purchase. We are excited to have Veevart further expand our course structures as our programming evolves.

PROS

Overall simple design makes it concise and more intuitive to navigate. Our weekly training cadence and pace was perfect. Migration transitioned smoothly. Integrates with Quickbook. Membership process is easy to use. The digital cards has enabled efficiency, sustainability, and instant turnaround for our members. Dashboards are a fantastic feature, easily customizable charts. The rental and grant management system was a bonus, which was lacking in our last CRM.

CONS

Digital cards have space constraints which limits branding. Some features, like backdating payments, lack seamlessness. The support team is working on a solution. Would like to house all communications to the support team into a portal to help organize and track status of requests or Q&A.

Reason for choosing Veevart

It had the integrated solution we needed.

Reasons for switching to Veevart

The former CRM was not easy to learn or navigate. It required lots of steps to do simple tasks. The platform appearance seemed like an older technology with build-on enhancements.

Sqiniseko

Accounting, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Q Review

PROS

it is easy to use plus you can have the world experience just by using this app

CONS

it cant load quickly in mobile phone which don't use latest systems

Jennifer

Museums and Institutions, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Children's Discovery Museum of the Golden Crescent

Overall we have had a great experience with Veevart.

PROS

The elements I like most about Veevart, are the wide range of products Veevart offers, and most importantly the amazing customer service our representative [sensitive content hidden] provides.

CONS

The thing I like least about Veevart is the fact that we are limited to Square and Stripe POS systems.

Jackie

Museums and Institutions, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Great Software!

We now have a highly functional database for our donors, members, sales, attendance, demographics, programs, and so much more thanks to Veevart. The software is helping us hone in on our audiences like never before and the Veevart Team is consistently looking for ways to help make their client's jobs easier.

PROS

I utilize this software for its Fundraising and Ticketing platforms and I've consistently been impressed by Veevart's user-friendly, intuitive format. Running reports is a breeze and anytime I have a question I hear back from our representative within the day, if not within a few minutes! They have worked with our website maintenance team and staff members to implement sales functions and everyone has nothing but great things to say about their customer service. The Veevart team has been adapting constantly throughout the pandemic situation and are offering options that help make it easier for nonprofits to get the information they most need. i.e. creating new routes for autopayment. I highly recommend this software!

CONS

The only feature we could use right now is the ability to offer autopayment options for all memberships, and Veevart is already working on making that a reality in a couple months.

Reason for choosing Veevart

The cost-effectiveness, its customer service, its reviews, the features included.