All In2 Reviews

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Amir

Sports, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

All in 1 app

PROS

The easy access and ease of use. No frictions to book or check any schedule.

CONS

To make it custom to different companies' brands.

Reason for choosing In2

As mentioned earlier, more user friendly, cheaper and supporting.local product.

Reasons for switching to In2

Cheaper, to support local products & because it is user friendly.

Tiffany

Recreational Facilities and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2023

Easy back end to manage appointment setting linked with membership

We switch platform to manage the client membership and appointment services which is done manually because of the specificity of the business and we do not regret it! Most tasks are done in half the time we used to.Whenever we have a question , the team is responsive and helpful.

PROS

Very easy to useUser friendlyFlow process is optimize for most tasks and there is no unnecessary clicksCustomer services very reactive and always helpful.

CONS

Few features are still missing that are specific to gym management

Reasons for switching to In2

Mindbody was expensive, lack of customer services and time consuming.

Natalie

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2023

My experience with IN2 vx MindBody

It used to be better but it’s average now.

PROS

I liked that they took feedback seriously and always applied them into their system. I used to love their customer service and that’s why I recommended SheFit [sensitive content hidden] to join.

CONS

Customer service is weak. When I first started it was the best quality and the reason I left MindBody. But now I am really disappointed with the customer-service. At the days of Aboud, it was excellent. Another thing I don’t like is that students can’t rate their experience with class and write a review which was one of the main driving factors to fill my classes when using MindBody.

Reasons for switching to In2

Because I didn’t like the customer service and I wanted to support a Lebanese product.

Hania

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2023

In2

Very good experience overall

PROS

It is more affordable than other softwares The staff respond quickly when there is a major issue It’s relatively easy to use

CONS

Some crucial features are still not present for a studio such as ours

Reasons for switching to In2

The price

Wael

Sports, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Best Sports Management Software

Till now our experience with In2 has been flawless! they trained all our staff in person and stayed in contact with us until we were fully functional and running, and are always available to support in case we need anything. As promised some new and exciting features are coming up; can't wait.

PROS

That its customizable according to my needs and club operation, the interface is very user friendly , and it gave us a very big organizational push by helping us manage our club in an easier and more clearer way, providing me as Management with easy access spontaneous reports to be able to evaluate everything on spot, while giving access; to all our clients/players through there app, to there accounts, sessions and attendance. And helping the coaches on the ground with the day to day attendance and follow ups.

CONS

For the moment everything is great. Features are constantly being updated or new ones added on the system and on the app.

Reasons for switching to In2

Because In2 had everything i need, in a very user-friendly and seamless platform with a very reasonable price.

Amir

Sports, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2023

In2 review

I wish i can make the best of in2 , a little help with troubles we are having will solve the problem

PROS

Being online helps me run my business when im away, when data is entered correctly the reports are amazing

CONS

Asking for help is difficult especially when we require field visits to help us with training and launching , although im willing to pay for the support trip its not available.

Reason for choosing In2

Since in2 was the software we used i continued but now im getting offers from different softwares that are willing to do the training on site

Christian

Sports, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Great software!

PROS

User friendly interface, the app for the customers and the trainers

CONS

The payment and billing section can be confusing at times

Laura

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

In2 is a great platform

I love it thx to [sensitive content hidden] follow up and friendliness

PROS

It is user friendly and customer friendly.I also love their customer care and follow upThey also adapted quiet quickly to the lbp/$ situation in Lebanon

CONS

I would have liked to have an average lbp rate per month

Reason for choosing In2

Local

Pia

Sports, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed June 2023

Review

PROS

[sensitive content hidden] is so cooperative Customer support available

CONS

Not easily adding our most important features

hala

Sports, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

A much recommended software

PROS

In2 helps us structure our membership process. We are now able to have everything centralized in one place with a very user-friendly interface. the team is very supportive and always has a solution to the challenge we are facing.

CONS

Some features are still not available, however, when pointed out to the support team, they work on its development to improve the user's experience.

Malek

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Reasonable

Average

PROS

Service and the Back up support. Politeness of the staff.

CONS

Pricing is high in this time. Needs to consider the market situation.

Reason for choosing In2

More options.

Kaye

Sports, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2021

Sports Management

The system is supported the streamlining of data collection and the team are highly responsive to implement new features.

PROS

The system enabled us to centralise all customer data. It also helped us to streamline services and pricing packages.

CONS

The system is built for standard class bookings so there is some additional and ongoing development required to ensure it works specific to the various services managed by our company.

Reason for choosing In2

Continuous access to a development team and their willingness to understand how the business operates so they can develop new functions to support the daily operations.

Philippe

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

In2

PROS

The people. The team. Easy to use and helps business

CONS

Glitches in system. Some areas still complicated

Lea

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

In2 saved my business my life!

PROS

It makes daily work easier and faster and help with financial studies.

CONS

Easier make up session management for missed sessions and cancelled classes

Joelle

Sports, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Easy to use, all in one platform.

I have used IN2 to run my business from A to Z and it gave me more clarity on the financial aspect of the business and kept me on track with all my clients. Customer support is excellent and always there to help. The price of the service is fair. Overall super happy with the service.

PROS

The product is user friendly, has a multitude of features that can make booking and organizing classes easy and seamless. truly a lifesaver for gyms, and fitness instructors

CONS

Some editing options in the backend can more more straightforward.

Marc

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Great experience from a great team

PROS

Easy , time efficient, business friendly

CONS

Minor Bugs, and sometimes slow depending on the internet speed

Joel

Sports, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Well, as per my experience with this new app, my admin job has become less tedious and the timing .

Amazing .

PROS

The various features on this app are excellent , very easy to use and without complications .

CONS

Well , since the job I’m using it for is a complicated one , I think the app is just ok for now .

Gloria

Sports, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

Highly Recommend

PROS

I love how user friendly in2 application is. I use it as a client and business owner. It makes my life super easy and helps me organise my day!

CONS

Allows you to book for sessions even if you don’t have credits

Maya

Sports, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Very Good

Very good customer service.

PROS

User-friendly, can manage the studio more professionally.

CONS

It's a little bit expensive for my small business.

Reason for choosing In2

There were no other options at least in my mind

Liwaa

Sports, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

gsa

PROS

It’s friendly user and easy to use. It saves time

CONS

Nothing is unlike to say, it’s really a good software

Eleftheria

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

My own experience

I have absolutely control of my business iconomics

PROS

I think that the software is very easy to manage. This is very useful for every company who want to have the whole control of business.

CONS

I think you should find a way in which the system send notifications to the clients

Samer

Information Technology and Services, 501-1,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2021

Subscribed successfully

PROS

I was easily able to subscribe to workout classes from the mobile app fora whole month. The trainer [SENSITIVE CONTENT HIDDEN] was reactive to send all necessary information prior to the start of the class.

CONS

There's no in-app messaging feature. The trainer could not message class members via the mobile app directly. He had to contact the subscribers on a separate platform to send the online meeting link and other relevamt info.

Danielle

Writing and Editing, 10,000+ employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2021

Great, easy to use

PROS

Clean features and graphics, easy to book classes.

CONS

Nothing in particular - product seems good.

Showing 1 - 23 of 23 Reviews