About Access Control Manager

Access Control Manager is a network access control solution that helps businesses in retail, healthcare, oil & gas, banking, utilities and other industries secure properties, assets and personnel. It lets supervisors monitor intrusion events, enforce policy restrictions, take alarms-based actions and back up identity data. Access Control Manager enables physical security professionals to enforce property lockdowns, turn on access cards, create business schedules and more via the security dashboard. It allows employees to access video surveillance footage to monitor incidents across multiple locations. Additionally, the area identity reports let managers access employee locations based on door access. Access Control Manager allows businesses to integrate the platform...

Access Control Manager Pricing

Please contact Avigilon directly for pricing details.

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Access Control Manager video interface

Access Control Manager User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

3.5

Customer support

3.5

Functionality

4.5

Showing 1 - 5 of 11 reviews

Stacy

Company size: 11-50 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2018

Eye in the sky!

Great product, allowing monitoring of guests/employees and can easily go back in time to review past incidences, or current situations from away.

Pros

Easily switch from camera to camera and can view all points of interest as once, or select one camera to view independantly. Also allows you to know when others are monitoring the system. Ease of access and quickly can go back to review footage from days/weeks ago.

Cons

Sometimes, when reviewing older logs, imaging is fuzzy and jittery.

Austin

Company size: 10,000+ employees

Industry: Automotive

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

October 2020

Excellent Camera Tool

Overall the ACM is a great tool once it is set up. The headaches happen if you do not know what you are doing when it comes to setting up the camera network

Pros

One stop shop for all of your CCTV needs. The control manager along with the ACC Server and Client allows for complete control over the IP security camera network. You can easily manage who, within your organization, can have access to view cameras

Cons

Pretty difficult to set up if you are not network savvy. There are a lot of network settings that need to be configured and can be easily screwed up if you do not know what you are doing

Joevanne

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra

1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

February 2017

Worst Access Control Software

This has been one of the worst Access Control Software I have ever used. We have witnessed nothing but issues ever since implementing Avigilon ACM. Our users constantly get their access denied without explanation. Avigilon support never has an explanation on cause.

Pros

None

Cons

Difficult to use Customer support is bad Erratic results

Austin

Company size: 5,001-10,000 employees

Industry: Mechanical or Industrial Engineering

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
1

Customer support

out of 5
5

Functionality

out of 5

June 2022

Make Sure Your Certificates are Up To Date

Pros

This was a powerful software that would allow the user to grant to deny access to an Avigilon Server. It is a great administrative tool as it centralizes all aspects for granting or denying network access to users

Cons

The UI is awful. It can be very confusing and cumbersome. A lot of items are not clearly identified. Additionally, once our site certificate expired, it was quite a burden to get it renewed.

Diane

Company size: 51-200 employees

Industry: Building Materials

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

April 2018

Great Product and Cameras

We get great benefits and ease of use of these cameras.

Pros

I love the ability to keep watch on the cameras in our office through out the day and from my phone when not at work. This is an awesome camera system.

Cons

Sometime our cameras will get a little blurry but not often and not bad. Otherwise there is nothing wrong with this camera system.