About Coveo Relevance Cloud

Coveo Relevance Cloud is an artificial intelligence (AI)-enabled solution that helps businesses across finance, manufacturing, telecommunications and other industries manage enterprise search and customer service operations. The application enables website visitors find relevant content and receive personalized recommendations through interactive search methods.

Features of Coveo Relevance Cloud include content filtering, knowledge base management, access control, analytics, customer engagement and more. Coveo allows employees to collect relevant content from specific applications, websites, internal servers and other online sources and store them in a centralized repository.

Coveo Relevance Cloud comes with an application programming interface (API), whi...


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2 Reviews of Coveo Relevance Cloud

Overall rating

4 / 5 stars

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February 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2019

Used by internal and communities users

Good, specially their support team. Very helpful.

Pros

OOB Connectors to pull from variety of sources.

Cons

Package/ Version upgrade is sometimes hard and require a lot of time/ money investment

October 2016

Nikhil from Gigamon Inc.

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2016

Coveo has been a good solution for our enterrise search solution

Its been good with the support team and the product, we are now waiting for the new release to be live so that we can upgrade coveo.

Response from Coveo

Replied November 2017

Hello Nikhil, Thank you so much for taking time out of your day to write us a review. We are so pleased to hear your success with utilizing Coveo for Salesforce. You will be able to find any information regarding the latest version of Coveo for Salesforce on our site. If you ever have any questions or concerns, please do not hesitate to contact us directly at support@coveo.com. Thanks so much, Isaac Berzins Social Editor - Coveo