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Device42 vs runZero

Device42 vs runZero

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Overall Rating
4.8 (60)
4.9 (37)
Ease-of-Use
4.8 / 5
4.9 / 5
Value for Money
4.9 / 5
4.9 / 5
Customer Support
4.9 / 5
4.9 / 5
Functionality
4.7 / 5
4.8 / 5
Last Review Written
November 12, 2023
August 23, 2023
Pros/Cons
  • Pros

  • One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements.
  • Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present.
  • Very easy to use, great customer service and great support. Any issues I have had, Device42 has been more than willing to help resolve.
  • Cons

  • Another dislike is when I used the SNMP auto-discovery. It discovered even all of the non-pertinent VLANs.
  • Hard to imagine tracking all those devices and rooms without this software.
  • This product has some limitation in current version, what could give use some manual job.
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  • Pros

  • I like the ease of deployment and the versatility of the agents. I'm running on multiple operating systems and hardware platforms and they all work amazing.
  • Ease of operationAbility to accurately fingerprint assets with better contextUnauthenticated approach to asset discovery and fingerprinting.
  • The visibility that this tool provides is fantastic. It was an easy sell to me for features and an easy sell to my boss as far as cost.
  • Cons

  • During the beta testing of the application the only grip I had was when the scanner would fall off line, you would have to start over. The devices it has already scanned would be lost.
  • I initially index data in. Jsonl file with Elasticsearch (ES) It works well with a small dataset, but for large dataset, it fails miserably b/c of the number of fields in the jsonl file.
  • No option for scanning for additional information with a password.
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Pricing Range
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$
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$
Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos